Intugo

JANUARY 17, 2024

Ten steps for choosing an outsourcing partner In the dynamic landscape of today’s business world, choosing an outsourcing partner has become a strategic necessity for companies looking to streamline operations, cut costs, and focus on core competencies. However, successful endeavors hinge on choosing the right partner. Selecting an outsourcing partner is akin to embarking on a complex journey, with various checkpoints and considerations that must be navigated along the way.

Outsourcing 52

Outsourcing Collaborations Streamline Operations Reduced Costs 52

Magellan Solutions

JANUARY 17, 2024

The future of outsourcing in 2024 has been a topic of much concern lately. The outsourcing industry is projected to expand at a compound annual growth rate (CAGR) of 6.69% to reach US$0.45 trillion in 2024. This shows the growing demand for business process outsourcing (BPO) services and their potential to completely transform the way businesses operate.

BPO 52

BPO Outsourcing Robotics Process Automation Regulations 52

Capgemini

JANUARY 16, 2024

Next Steps Towards the Total Hybrid Experience Capgemini 2022-02-17 The news that hybrid working is the future of work surely comes as music to the ears of many. For office-based workers, it means a flexible start each morning, or the opportunity to make the most of ‘digital nomad’ visas. Organizations too have benefited, with as many as 70% of them seeing improvements to productivity, reduction in facility management costs.

Flexibility 52

Flexibility Facilities Management Cybersecurity Collaborations 52

Perficient Digital Transformation

JANUARY 18, 2024

In the dynamic landscape of web development, creating websites that adapt seamlessly to various devices and screen sizes is no longer a luxury—it’s a necessity. However, in this pursuit of responsiveness, the crucial aspect of accessibility often takes a back seat. In this comprehensive guide, we’ll delve into the intricate relationship between responsive design and accessibility, exploring how to ensure inclusivity in responsive web design and test accessibility across diverse devic

Design 52

Design Right-Sizing Flexibility Collaborations 52

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

IBM Services

JANUARY 18, 2024

Chatbots can help your customers and potential clients find or input information quickly by instantly responding to requests that use audio input, text input or a combination of both, eliminating the need for human intervention or manual research. Chatbots are everywhere, providing customer care support and assisting employees who use smart speakers at home, SMS, WhatsApp, Facebook Messenger, Slack and numerous other applications.

E-Commerce 93

E-Commerce Sales Customer Service Insurance 93

The Global Small Business Blog

JANUARY 19, 2024

©iStock/Author In a recent policy brief published by the Dag Hammarsköld Foundation and the United Nations, the common approach to achieving the Sustainable Development Goals (SDGs) has been to track progress on a global and country-by-country basis and to argue for policy change, for more investment, and more innovation. These are important elements of a strategy to achieve the SDGs, but what has been missing is to design, fund, and implement investment programs in a way that systematically and

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Design 224

31 West

JANUARY 17, 2024

Living in a fast-progressing world with constantly appearing new technologies and Internet features requires the user’s maximum caution and awareness about possible cyber dangers. Digitalization has brought plenty of benefits to our everyday life. However, it has given a lot of opportunities to some individuals to use it for particular fraud activities.

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Cybersecurity Government Regulations Accounting 130

Perficient Digital Transformation

JANUARY 19, 2024

Many retailers are embarking on a digital transformation to modernize and scale their order management system (OMS) solution. Built on a modern architecture, the solution wraps Docker containers around order management business services. This architecture streamlines application management and the release of new functionality. The container technology also supports varying levels of technical acumen, business continuity, security, and compliance.

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Order Management Retail Software Flexibility 118

The Global Small Business Blog

JANUARY 15, 2024

©iStock/Kirkikis What's affecting me, my clients, my colleagues and other global small business owners: Tree of life celebrates MLK with Ebenezer Baptist Church. 9 places where you can walk in MLK Jr.'s footsteps. Celebrating MLK Day in Metro Atlanta, Georgia. Quote of the week: "Everybody can be great. because anybody can serve. You don't have to have a college degree to serve.

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IBM Services

JANUARY 16, 2024

You want to use AI to accelerate productivity and innovation for your business. You need to move beyond experimentation to scale. You have to move fast. Join us in Boston for Think 2024, a unique and engaging experience that will guide you on your AI for business journey, no matter where you are on the road. From building AI readiness with a thoughtful hybrid cloud approach, to scaling AI across core business functions and industry needs, to embedding AI into the heart of your enterprise strateg

Cybersecurity 104

Cybersecurity Reduced Costs Efficiency 104

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

V-Soft Consulting

JANUARY 17, 2024

GRC (Governance, Risk, and Compliance), is an operational strategy dedicated to handling an organization's governance, risk management, and compliance in alignment with industry and government regulations. GRC often denotes a collection of software capabilities designed for the execution and oversight of enterprise GRC programs.

Government 105

Government Risk Management Risk Management Regulations 105

Perficient Digital Transformation

JANUARY 19, 2024

In the world of Generative Artificial Intelligence (AI), a new era of large language models has emerged with the remarkable capabilities. ChatGPT , Gemini , Bard and Copilot have made an impact in the way we interact with mobile device and web technologies. We will perform a comparative analysis to highlight the capabilities of each tool. ChatGPT Gemini Bard Copilot Training Data Web Web Web Web Accuracy 85% 85% 70% 80% Recall 85% 95% 75% 82% Precision 89% 90% 75% 90% F1 Score 91% 92% 75% 84% Mu

Out-Tasking 115

Out-Tasking Marketing Insurance Software 115

The Global Small Business Blog

JANUARY 17, 2024

©iStock/Mahmudul Hassan As leaders, integrating a "dream team" philosophy means moving beyond the "family" model to a framework where excellence, growth, and respect are more important than unrealistic loyalty and unconditionality. It's about creating an environment where everyone is driven to be their best, supported by the group's collective strength and ambition, understanding that not everyone may be a part of the team forever.

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IBM Services

JANUARY 19, 2024

Whether your industry faces challenges from geopolitical strife, fallout from a global pandemic or rising aggression in the cybersecurity space, the threat vector for modern enterprises is undeniably powerful. Disaster recovery strategies provide the framework for team members to get a business back up and running after an unplanned event. Worldwide, the popularity of disaster recovery strategies is understandably increasing.

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Cybersecurity Reduced Costs Outsourcing Out-Tasking 97

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

Supply Chain Management

Everest Group

JANUARY 19, 2024

Managed Extended Detection and Response (MXDR) has emerged as a game-changer in combating modern cybersecurity threats. Combining managed services with a technology platform, MXDR offers an encompassing, automated, scalable, and cost-effective solution incorporating real-time threat intelligence. Discover how MXDR compares to other cybersecurity offerings, its core components, and pricing models in this blog.

Cybersecurity 72

Cybersecurity Analytics Managed Services Out-Tasking 72

Perficient Digital Transformation

JANUARY 16, 2024

Personalization (formerly known as Interaction Studio) is a tool that exists inside the Salesforce Marketing Cloud tenant. It is mostly used to help the customer improve the user experience through web, mobile, and email. The sitemap is the heart of personalization. A good sitemap code implementation can lead you to an understanding of: How the user interacts with your site How much time they spend on different pages Where they are going next Let’s look at this in a more relatable way to s

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Marketing Accounting Management Service 64

The Hackett Group

JANUARY 16, 2024

Miami, FL and Austin, TX – January 16, 2024 – The Hackett Group , Inc. (NASDAQ: HCKT) and Civic Initiatives, LLC, today announced an agreement to foster a collaborative business relationship aimed at driving mutual growth and innovation in the field of public procurement. This agreement establishes a strategic alliance between Civic Initiatives and The Hackett Group ® – two industry leaders known for their expertise in benchmarking, consulting and advisory services.

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Advisory Collaborations Research Sourcing 59

IBM Services

JANUARY 19, 2024

The future of customer experience (CX) is more : more data, more technology, more surprising and delighting. It’s also more pressure to retain those customers, whether those interactions happen online or in-store. As customer expectations and habits change, so too must the CX that organizations provide. Study after study shows that customer loyalty is decreasing, as customers demand more from the providers of goods and services and show their displeasure by switching brands.

Design 91

Design Customer Service Service Marketing 91

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Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

Management

Everest Group

JANUARY 17, 2024

Payment Integrity Solutions The payment integrity market is dynamically transforming, continuously adapting and enhancing fundamental capabilities within the healthcare industry. The growing emphasis on ensuring accurate and efficient payment processes is creating various opportunities. Key trends gaining prominence include advances in fraud detection and prevention technologies, using sophisticated data analytics for claims validation, integrating AI to identify irregularities, and implementin

Healthcare 69

Healthcare Collaborations Analytics Marketing 69

Perficient Digital Transformation

JANUARY 16, 2024

For more than 25 years, we’ve grown our presence, our talent, our skills, and our global footprint so that we can continually provide critical Agile software development and delivery services to the world’s biggest brands. Last October, we proudly entered into an agreement to acquire SMEDIX, Inc. , a healthcare and life sciences software engineering firm based in San Diego, California, with European operations located in Cluj-Napoca, Romania.

Software 64

Software Healthcare Offshoring Pharmaceuticals 64

3Pillar Global

JANUARY 19, 2024

Despite the centrality of Electronic Medical Records (EMR) within healthcare, few providers are satisfied with their current solutions. According to a recent whitepaper from Sage Growth Partners: 60% of hospital and healthcare system C-suite executives rank EMR optimization as their top technology initiative Only 24% believe their EMR lives up to their vendor’s promises “very well” Only 17% strongly agree their current EMR will meet their needs going forward The issues facing EMRs and clinical s

Healthcare 52

Healthcare Administrative Collaborations Software 52

IBM Services

JANUARY 17, 2024

IBM believes in the power of technology and innovation to drive climate solutions, especially for the communities and organizations most impacted by climate change and environmental challenges. At the center of this work is also a commitment to volunteerism, allowing inspired IBMers to combine their talent and skills with passion and purpose. Through the IBM Sustainability Accelerator , a pro-bono social impact program, IBM volunteers donate their time, energy and expertise to help create lastin

Engineering 90

Engineering Collaborations Sourcing Design 90

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Everest Group

JANUARY 16, 2024

Retail IT Services Despite unfavorable macroeconomic conditions, retail enterprises are strategically investing in IT modernization initiatives throughout their value chains. These enterprises are focusing on enhancing customer experience through AI and data analytics, optimizing supply chains with technologies such as IoT and automation, and integrating e-commerce seamlessly.

Retail 69

Retail E-Commerce Service Sourcing 69

Perficient Digital Transformation

JANUARY 18, 2024

Hello Trailblazers, In the previous parts of this blog, we learned how to create Salesforce Survey forms and how to send your forms to your audiences to get their responses. If you did not read it, you can read them here: Part 1 and Part 2. In this blog, we’ll learn how to analyze the collected Salesforce survey responses respectively. So let’s get started… Importance of Survey Feedback As we all know, analyzing customer feedback is essential as it provides valuable insights into their experien

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Management Service 59

Zinnov

JANUARY 19, 2024

Amaresh Namburi is a Principal in the Globalization Excellence Practice at Zinnov. A strategic leader with over 12 years of global experience, Amaresh is a trusted advisor driving organizational success through data-insights and effective decision-making. In this critical role at Zinnov, Amaresh leverages his process orientation and cross-functional leadership abilities to integrate workstreams, program manage activities, and develop strategies to maximize productivity and goal achievement.

Management 52

Management 52

IBM Services

JANUARY 16, 2024

To remain competitive in today’s relentlessly paced and ever-expanding marketplace, companies must think carefully about what products they’re developing and how they’re developing them, continuously iterating their processes to maintain a competitive edge. A finely tuned product development strategy is a holistic, cross-collaborative endeavor with the capacity to help any organization weather unforeseen events or market changes.

Engineering 80

Engineering Manufacturing Collaborations Research 80

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Everest Group

JANUARY 18, 2024

Despite the global economic turndown, enterprises widely adopted AI in 2023, with generative AI playing a substantial role, according to a survey of CIOs conducted by Everest Group and Yates Ltd. DALLAS, January 18, 2024 — If chief information officers (CIOs) have their way in 2024, expect to see more enterprises making adoption of generative artificial intelligence (gen AI) a strategic priority with an aim to move past small pilots to scaled implementations.

Research 64

Research Government Retail Healthcare 64

Perficient Digital Transformation

JANUARY 17, 2024

Amid the rapidly changing landscape of manufacturing, companies around the globe are working to better position themselves by adopting Industry 4.0 strategies, implementing digital twin technologies, evaluating sustainability, and initiating reshoring. As part of the manufacturing industry, automotive companies specifically are undergoing a massive transformation driven by electrification , connectivity , autonomous driving , and subscription services.

Manufacturing 59

Manufacturing Supply Chain Management Advisory Research 59

Planergy Software

JANUARY 19, 2024

What's Planergy? Modern Spend Management and Accounts Payable software. Helping organizations spend smarter and more efficiently by automating purchasing and invoice processing. Learn more We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy.

Risk Management 52

Risk Management Risk Management Supply Chain Management Sourcing 52

IBM Services

JANUARY 15, 2024

While digital transformation has been a trend for some years, emerging technologies have made this movement even more important. Companies are rethinking their business models to become more digital and competitive. They face an ever-increasing cadre of startups and established organizations, all of whom are also trying to keep up to date on digital transformation trends to achieve a competitive edge.

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Cybersecurity E-Commerce Robotics Process Automation Inventory Management 75

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.

Efficiency