technology 
Blue Ocean
AUGUST 9, 2021
The adoption rate of new and evolving technologies accelerated at unseen speeds—resulting in 10 years’ worth of change within a mere 10 months. Contact center technologies are certainly in the mix of acceleration. We dug into their sentiments and expectations about the future of five key contact center technologies.
Automation Anywhere
AUGUST 10, 2021
It is increasingly clear that it takes a portfolio of technologies to succeed at intelligent automation. The question is, what technologies do you choose to be in your particular portfolio? That automation technology could be RPA. The race to see which technology would prevail has been intense.
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Airswift
AUGUST 13, 2021
As demand often surpasses supply, the technology job market has become increasingly competitive. Source Shutterstock/Jacob Lund. Attracting and obtaining tech talent has become more challenging in recent years. This is particularly true for smaller businesses competing against larger global organisations.
Balbelforce
AUGUST 12, 2021
Conversational AI is the technology that allows people to speak directly to computers. The vast reach of this technology means that, in the U.S., In the contact center, the primary use for Conversational AI is IVR technology. Conversational AI uses several types of technology to work effectively. Where is this tech used?
Advertiser: ZoomInfo
In our 24-criterion evaluation of B2B marketing data providers, we identified the 11 most significant vendors — Data Axle, Dun & Bradstreet, Enlyft, Global Database, InsideView, Leadspace, Oracle, SMARTe, Spiceworks Ziff Davis, TechTarget, and ZoomInfo Technologies — and researched, analyzed, and scored them.
Automation Anywhere
AUGUST 12, 2021
IT talent is notoriously scarce, especially for emerging technologies. So at a time when businesses are finding that technologies such as RPA deliver tremendous benefits—increased productivity, efficiency, and reduced costs, among others—they are unable to meet the demand for it. But where do these workers come from?
Magellan Solutions
AUGUST 13, 2021
Having an advanced technology means agents will soon become more reliant on it. With this in mind, future successful business models require a combination of human skills and technological application. Technologies might be more efficient when it comes to solving tasks but they lack connection with their customers.
Advertiser: ZoomInfo
Technology will continue to play a part in fostering buyer allegiance and building brands in the “new normal.” The fight to find new customers and retain existing ones is the biggest business challenge for many companies.
Speaker: Kevin W. Grossman, TAS, HCS | Talent Board and the Candidate Experience (CandE) Awards President
We control the candidate experience dials through the technologies we use, the processes we run, the timeliness of the communications we send to candidates, and the recruiter requisition load. Ensuring the delivery of consistent communication and feedback loops are critical in today’s competitive landscape.
Advertiser: ZoomInfo
Where Conversation Intelligence fits into your sales technology stack. In this eBook, we’ll cover: The history of Conversation Intelligence. Conversation Intelligence defined and how it impacts your business. Who in the Revenue organization benefits from Conversation Intelligence.
Advertiser: ZoomInfo
Download the report to learn more about: The strategies and technologies ABM marketers are using to increase ABM successes Why it’s important to shift toward more targeted, personalized assets How marketers are meeting buyers' demands for self-service journeys Which metrics and marketing KPIs matter across the ABM funnel
Speaker: Michelle Meyer, Founder and CEO of MatterProviders
Technology - but not the tech you might be thinking of - and its imminent impact on supply chains of the future. You’ll walk away with new perspectives and a deeper understanding about: The “death march to efficiency” - and why we are done with it. Reshoring - it’s happening, and it’s only going to accelerate. Save your seat today!
Advertiser: G-P
In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology. This shortage could cost 8.5 trillion USD in unrealized annual revenues.
Advertiser: ZoomInfo
Wasteful technology and service spending. Download ZoomInfo’s latest eBook to learn about the three most common mistakes organizations make while executing an ABM program, including: Poor account selection process. Inadequate contact inventory within universe.
Advertiser: ZoomInfo
Forward thinking sales leaders are starting to prioritize technology initiatives. Is your team focused on building a reliable tech stack for 2020? As organizations chase new revenue targets, B2B sales leaders must examine cutting edge prospecting solutions that proactively help reps identify, connect with, and close qualified buyers faster.
Advertiser: G-P
How Globalization Partners’ technology can enable a hybrid game plan. However, to make a successful transition to the hybrid model, companies must build a strong corporate culture and select a hybrid model that works best for their workforce. Download the eBook to learn more about: What the hybrid model of work is.
Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo
Advanced search: Narrow the search to find candidates using specialized filters like education, and current company technologies. Basic search: Easily search using keywords, job title, location, industry, and more.
Advertiser: ZoomInfo
On top of ever-increasing advancements on the technology front (hello, artificial intelligence), try adding record-low unemployment and candidates’ virtual omnipresence and you’ve got yourself a pretty passive, well-informed, and crowded recruiting landscape.
Speaker: James A. Tompkins, Ph.D.
To understand the future of using technology to achieve supply chain resilience, sustainability, and competitive advantage. In this webinar, you will learn: How to grasp that the challenges supply chains faced in the past differ from the challenges they are wrestling with in the present and will grapple with in the future.
Advertiser: ZoomInfo
However, investing in new technology isn’t always easy, and commonly, it’s difficult to show the ROI of data quality efforts. The digital age has brought about increased investment in data quality solutions. Businesses are realizing that it isn’t just about the volume of data they have available; it’s about the accuracy of information.
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