Sat.Aug 07, 2021 - Fri.Aug 13, 2021

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Things Dissatisfied Customers Say and How to Avoid Them

VXI

If putting the customer on hold is unavoidable, ensure that your representatives come back to them every minute and update them about the resolution of the customer issue. Automation is the future of customer service, and chatbots are just the technology to get us there. You are the fifth person I’ve talked to today!”.

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Importance of Document Digitization in Business Era

Offshore India Data Entry

Our physical data won’t be able to tell us about a missing file. Your document management system will efficiently scan through all the files and will keep on updating you about the expiring documents. If you need timely execution of services, feel free to contact us at info@offshoreindiadataentry.com.

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Inbound Services KPIs And The Problems They Solved

Magellan Solutions

In the world of marketing , we have KPIs for just about everything. Today, we’re just going to talk about the big ones. No matter what version of the conversion rate metric we’re talking about, it’s always important to track. ROI is an important metric for us. TALK TO US! Conversion Rate.

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The Real Amount You Can Save With Outbound Telemarketing Services

Magellan Solutions

We entrepreneurs talk about outbound telemarketing , the first thing that comes into their mind are extrinsic values. However, there are a lot of things you should know about savings before getting an outsourced telemarketing services provider. Though, if we look closely, not everything is all about tangible things. TALK TO US!

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

In this webinar, you’ll gain actionable insights from Olivia Montgomery as she walks us through Capterra’s extensive research on how businesses - notably SMBs - are addressing supply chain challenges in 2023. You'll learn more about: Trending supply chain tech investments to consider. Forecasting techniques to manage inventory.

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Conversational AI is Here to Stay, But What Exactly is it?

Balbelforce

128 million people a month used a voice assistant in 2020. . What about the contact center? In the contact center, the primary use for Conversational AI is IVR technology. The robots are among us! By which I mean, Conversational AI use is more widespread than you might think. Think about smartphone assistants.

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Why Emotion Driven Cold Calling Service is the Best Feature of Telemarketing Philippines

Magellan Solutions

You need to consider your customer’s mood before talking about your product or you will end up losing them for good. For example, instead of asking them about their problem, you can check what their goal is in the future. It is actually easy to spot if a customer is a money-oriented person using these tendencies: Very ROI oriented.

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How To Recruit More Women Into Your Workforce

Speaker: Jeanette Leeds, Talent Acquisition Expert | Business Leader | Tech Entrepreneur

According to the US Department of Labor, women earn on average about 80% of what men do. Posting a “gender-neutral” job ad is a step in the right direction, but there remains a large disparity in the types of jobs that women get, as well as the pay that they receive.

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How to Transform Your Supply Chain: Digitization for Decision-Making

Speaker: Hannah Testani, CEO of Intelligent Audit

The digital transformation of supply chains has already begun, so join us for this exclusive webinar to learn how to improve your company’s bottom line and, ultimately, your end customer experience. Hannah Testani will teach us more about: How technology will transform and digitize the supply chain and what impacts we’ll see going forward.

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Rethinking Talent Acquisition: New Data on Innovation, Impact, and Opportunity

Speaker: Ben Eubanks, Speaker, Author, Researcher and HR Analyst

As talent leaders, we can easily sit around and commiserate about the challenges facing talent acquisition. But we can also rise to the challenge.

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Hire Global to Grow Global: A Conversation with A Global Recruiting & HR Expert

Speaker: Janice Stack, CEBS, Global Human Resources Executive

The digital age has given us access to a workforce beyond geopolitical boundaries. This webinar will cover: What to know about the newest research on global recruiting. While this new access can increase productivity, it often comes with its own set of obstacles. The advantages of global outsourcing and staffing.