The Global Small Business Blog
AUGUST 24, 2021
©iStock/chuyu The shipping crisis is getting worse. Here's what that means for holiday shopping. More than 18 months into the pandemic, the disruption to global supply chains is getting worse, spurring shortages of consumer products and making it more expensive for companies to ship goods where they're needed. Shipping companies expect the global crunch to continue.
Groove Technology
AUGUST 31, 2021
A dedicated development team is a viable approach to developing software that is useful nowadays. Some companies hire dedicated software developers to beat the competition and launch products as quickly as possible. Others use specialized software development services to meet their meager resource needs. The dedicated development model suggests expanding your unit by adding dedicated software developers.
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Sourcing Captain
AUGUST 25, 2021
A private label product is manufactured by a contract manufacturer or a third-party manufacturer and sold under another party’s (retailer’s) brand name. The retailer specifies everything about the product like how it looks, what goes in it, how it’s packaged, and then pay for the production and delivery. In simpler terms, a private label product is manufactured by Company A, with the brand name of Company B.
Automation Anywhere
AUGUST 19, 2021
You’ve been invited to become a citizen developer in your company. If you go online, you’ll find lots of articles about citizen development. In a nutshell, citizen developers are usually nontechnical employees such as business users or subject matter experts who learn how to build intelligent automation software bots to handle their workflows. Here’s why citizen development is a good thing for you.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Immedus
AUGUST 24, 2021
Gartner recently published the 2021 Gartner® Market Guide for Multicountry Payroll Solutions and Immedis is thrilled to be recognized as a representative vendor in the report. More about that in a moment. First, I’d like to delve into a number of key takeaways that might be of interest to payroll professionals, their teams, and organizations. . Gartner opens the report with the statement that “Multicountry payroll transformation projects have received significant investment over the last year t
Customer Serv Outsource Smarter
AUGUST 31, 2021
Demand for outsourced call centers is becoming increasingly relevant. In 2020, brands, organizations, and government agencies quickly learned that they were ill-equipped to manage the dramatic impact of COVID-19 on their call centers. During the height of the pandemic, frustrated and highly emotional customers experienced average hold times that suddenly inflated from minutes to hours in some sectors.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Groove Technology
AUGUST 21, 2021
A study from Standish Corporation showed that up to 31% of IT projects were canceled before they were completed, another result of this study also showed that up to 52.7% of projects cost 189 % compared to the original estimate. The cost of these failures is only the tip of the iceberg. A series of lost opportunity costs cannot be measured, but easily see the loss number in the thousands or even hundreds of thousands of dollars.
Sourcing Captain
AUGUST 25, 2021
Today, in this vastly competitive business ecosystem where geographical barriers no longer exist, your business is only as successful as your supply chain. Efficient product procurement has become crucial in ensuring business sustainability and success. A business that can ensure shorter time-to-market, better quality products and low costs are the ones that are more likely to survive the fierce competition and grow in competitive e-commerce segment.
Automation Anywhere
AUGUST 6, 2021
Deloitte calls them “superteams.” A combination of people and intelligent software robots (“bots”) that together, the teams tackle business challenges, provide insight, and deliver real value to enterprises. This is the true vision for intelligent Robotic Process Automation (RPA), Deloitte argues—augmenting existing workforces with tools to drive competitive, agile edges in difficult markets.
VXI
AUGUST 24, 2021
What does it take for a Business Process Outsourcing (BPO) company to be called a world-class provider of award-winning customer experience (CX)? Incredible customer experiences are not happy accidents—they are pre-meditated, methodically planned, and well-executed. They are performed through effective communication, outstanding leadership, and careful teamwork.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Unosquare
AUGUST 31, 2021
Choosing software architecture is one of the most crucial factors when it comes to influencing the outcome of your project. How do you know what to choose when deciding between monolithic and microservices? The latter has become extremely popular in recent years, but is it the best option for you? In this blog post, we’ll break down microservices vs. monolithic to help you choose the best one for your needs.
The Global Small Business Blog
AUGUST 27, 2021
©iStock/Tashatuvango With the upheaval the global pandemic has caused, not every brand has been able to adapt — especially in the way they communicate with their audiences. And it’s not about making an old plan fit the new mold; it’s about truly transforming the way a brand communicates. Some businesses perished, while small businesses emerged to cater to the needs of certain demographics under lockdown.
Groove Technology
AUGUST 19, 2021
Customer. Our customer is a Vietnamese bedding brand providing bedding products with the concept of minimalism. Challenge. The customer already had a website, but it had not worked effectively, and they wanted to move to Shopify platform. Because of the minimalism concept, the customer asked Groove Technology to design their online store with simple, neat & clean theme.
Sourcing Captain
AUGUST 25, 2021
In today’s hugely competitive global markets, everyone strives to reduce their sourcing costs while still maintaining the quality. Effective sourcing of goods from suppliers is more important today than it was ever before. For this reason, strategic sourcing has become central to every organization’s procurement policy. Wikipedia defines Strategic Sourcing as: ” The process of developing channels of supply at the lowest total cost, not just the lowest purchase price.
Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst
Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.
Automation Anywhere
AUGUST 3, 2021
Robotic Process Automation (RPA) is not a question of taking a manual process and automating it, step by step—although that is what many businesses do. There should almost always be some transformation involved—changes that make the process more efficient, more robust, less error-prone. Businesses themselves say they want this. According to one recent survey , almost six in 10 (59%) of organizations say that they will start deploying RPA within the next few years.
VXI
AUGUST 17, 2021
Nothing quite defines the future of customer service than customer experience agility. Agility, in terms of physiology, is defined as an ability to change the body’s position efficiently and requires the integration of isolated movement skills using a combination of balance, coordination, speed, reflexes, strength, and endurance. Transposing this to the Business Process Outsourcing (BPO) industry terms, customer experience (CX) agility is the ability of the service provider to swiftly mobi
Wirtek
AUGUST 30, 2021
The Agile Manifesto emerged two decades ago and the short but revolutionary document went on to change the way companies and individuals develop software products, and in recent years run marketing campaigns or even discover new illness cures.
The Global Small Business Blog
AUGUST 26, 2021
©iStock/Grosescu Alberto Mihai Want to be a player in the multibillion-dollar luxury “gray” market, a fast-growing sales sector that has historically operated out of sight of most Western consumers? Think of is as a secretly discounted modern luxury digital market. Try these on for size: Baltini (Italy), Italist (USA), FarFetch (London), and Cettire (Australia).
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Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.
Groove Technology
AUGUST 19, 2021
Customer. Our customer is an eyewear brand for women based in London. Challenge. The target customers of the brand are modern, busy women. Therefore, the online store also needed to reflect the brand’s identity. Their existing online site did not fully reflect their image, so they needed Groove Technology to upgrade the design. Technologies. React Native, Shopify, Node.JS, MongoDB.
Microsourcing
AUGUST 29, 2021
It is no secret that digital transformation has been sweeping the banking and finance world. Automation, cloud-based products and online banking are at the forefront of almost all executives’ minds as colleagues and competitors alike race to identify and implement the latest digital solutions and platforms to save their organizations time and money.
Auxis
AUGUST 30, 2021
Latin America leads the world in tax-related Electronic Invoicing or “ e-invoicing”- implementation, the practice of submitting and formalizing every business invoice electronically through the government before it can be sent to customers. But compliance can be fraught with challenges for multinational organizations as they struggle to understand and adapt systems to each country’s unique and varied requirements.
TMS
AUGUST 30, 2021
Publishers and advertisers have many tools to promote their products online. With tracking options, like cookies, they can identify users through many devices. It is possible to understand a customer’s behavior from when they click on an ad until they place an order. Thus, advertisers can release marketing campaigns, create targeted ads, and segment an audience.
Speaker: Rosemary Coates - Board Member & Founder at Reshoring Institute, Best-selling Author, Host of the Frictionless Supply Chain podcast
Supply chain disruptions create uncertainty and unpredictability for both businesses and consumers. These disruptions bring to light an organization's supply chain dependencies, which they were often unaware of when everything was running smoothly. Re-shoring is one solution that is gaining popularity as a result of pandemic-related issues. Companies can lower the risk of disruptions by shortening the supply chain and moving manufacturing close to the points of sale to reduce the need for expens
Globalization Partners
AUGUST 25, 2021
Anyone who has worked in HR knows it’s often difficult to fill a role, regardless of whether candidates are internal or external. In some cases, the right talent might be out there, but in the wrong location. Over the past 18 months, the majority of global businesses had to adjust their working models to keep up in the era of remote work. With the popularization of collaborative technology solutions, flexible working has become more widely embraced.
The Global Small Business Blog
AUGUST 30, 2021
©iStock/MikeMareen What's affecting me, my clients, my colleagues and other global small business owners: What are hurricanes ? What does it mean when a hurricane continues to ' rapidly intensify ?' What's in store for Hurricane Ida when it hits Louisiana? Quote of the week: “Through meteorology, we know essentially how hurricanes form, even though we can't say where the next storm will arise." – Eric Maskin 2021 Atlantic Hurricane season fast facts.
Groove Technology
AUGUST 19, 2021
Customer. The customer, a company based in Australia, provides hand tools such as ratchets, sockets, wrenches, … Challenge. The customer wanted to boost their online business, especially with heavy tools. They asked Groove Technology to fix the speed problem of their website for better user experience. Technologies. React Native, Shopify, Node.JS, MongoDB.
Balbelforce
AUGUST 25, 2021
Workforce Management (WFM) is a set of business processes that contact centers use to ensure that staff can work in a cost-effective way. This includes forecasting contact volume, scheduling staff and analyzing performance. In other words, WFM involves studying the past, managing the present and predicting the future. Why does workforce management matter?
Speaker: Jason Ciment - Get Visible | Mark Wald - SPRCHRGR | Leo Gestetner - Thankz | Michael S. Kraus - Expak Logistics
Remote work has helped future-proof organizations and increased their flexibility. However, sourcing candidates nationally poses new challenges and is proving difficult. The global sourcing industry seems to be in a state of war. DEI, attracting qualified candidates, and physical demographics are just a few of the issues that organizations face. Many companies are failing to win in this new landscape due to the intersectionality of problems in global sourcing.
Unosquare
AUGUST 24, 2021
In the United States alone there are 10,000+ FinTech startups as of 2021. The market's products need the right technology to support the complexity and volume of data involved. As the world’s risk tolerance decreases, the number of banking, finance, and insurance transactions continues to climb. Choosing the right programming language has an impact on the success of applications in the FinTech space.
Outsource Workers
AUGUST 22, 2021
Every business needs several tools which play a pivotal role in boosting and supporting the business itself. No doubt, the person’s efforts are always one of the most important reasons that lead to the success of an enterprise. However, it is noteworthy that these tools are no less than a life-supporting system for a business. . For instance, when we talk of the business of real estate , in addition to the competence of a particular agent, many other additional factors come into play.
Wirtek
AUGUST 19, 2021
Agile was born as an alternative to the process and document-heavy way of developing software that relied on intense planning, such as Waterfall. The big problem was that planning and documenting took away focus from what really matters - delivering quality to customers. There was no outside feedback from end-users or customers until the very end of the development process.
The Global Small Business Blog
AUGUST 31, 2021
©Women Entrepreneurs Grow Global®. All rights reserved. When you want to learn directly from a women business owner or entrepreneurs (think of it as experience sharing) on how to export, finance a global deal, find customers, create an ecommerce business or ship products, Women Entrepreneurs Grow Global® is the go-to-place to learn how to go global.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
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