Wed.Jul 06, 2022

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Announcing The Forrester Wave™: Global Adobe Services Partners, Q3 2022

Forrester Digital Transformation

I’m pleased to announce the latest published The Forrester Wave™: Global Adobe Services Partners, Q3 2022. In our 23-criterion evaluation of global Adobe services partners, we identified the 10 most significant ones — Accenture, Capgemini, Cognizant, Deloitte, dentsu, IBM, Infosys, Publicis Groupe, Tata Consultancy Services (TCS), and WPP — and researched, analyzed, and scored them […].

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Climate impact of plastics

McKinsey and Company

Plastics are frequently criticized for everything from their toxicity to their contributions to ocean pollution, but they play an important role in reducing greenhouse gas emissions.

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professionals

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The Forrester Technology Strategy Impact Award Semifinalists For North America

Forrester Digital Transformation

Drum roll, please! We announce the 10 semifinalists for the prestigious Forrester Technology Strategy Impact Award 2022 for North America!

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How inflation is flipping the economic script

McKinsey and Company

The troubling trend is spilling over into every corner of the global economy, with dramatic effects. McKinsey Global Publishing looks into the stories emerging from the data.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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What Does a Software Developer Do? 6 Ways They Help Build Your Dream Business

Bydrec

Do you have a big idea for starting your own business but not the technical skills to build your product? Software developers can help. They are among the most in-demand professionals today, and that is likely to continue growing in coming years. In fact, software developer roles are projected to grow by almost 20% through 2022. But what does a software developer do?

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Types of Outsourcing Providers

Invensis

Outsourcing refers to a non-core activity that a business will have an external party perform rather than the company performing it itself. It is the process of acquiring skilled resources through third-party businesses. The growth of outsourcing has resulted in a wide range of services available today. Aside from knowing and understanding what outsourcing is […].

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How to implement incremental loading in Snowflake using Stream and Merge

Perficient Digital Transformation

Snowflake is Cloud hosted relational database used to create Datawarehouse on demand. Data in the data warehouse can be loaded as full load or incremental load. The full load is a process of deleting whole existing data and reloading it again. Full loads are time and resource-consuming tasks compared to incremental loads that only load a small amount of new or updated data instead of loading full data every time.

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Converging energy markets in pursuit of a net-zero world

McKinsey and Company

Renewable-fuel regulations are creating new connections between commodity markets. An analysis of convergence events over the past two decades can help players navigate transitions in the years to come.

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Strategies to Boost Post-Pandemic Charitable Giving in Healthcare

Perficient Digital Transformation

The pandemic flipped the script on much of healthcare, and the industry is still grappling with the impact on post-pandemic life. In the hospital world, this is as true for philanthropic departments as it is for clinical care. There is a lot of change in the air, from demographics and giving patterns to use of technology and the “Great Resignation”, the elevated rate at which U.S. employees are quitting jobs.

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The future of sales and service for off-highway-equipment dealers

McKinsey and Company

A survey of North American off-highway-equipment dealers reveals that digitalization in the sector is accelerating quickly. Those that don’t adapt may be left behind.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Healthcare Contract Management: Moving Into The Digital Age

SirionLabs

The global COVID-19 public health crisis has taken a toll on virtually every industry—but perhaps none have been hit as hard as the healthcare industry. Around the world, healthcare organizations stretched beyond their capacity have been beleaguered by supply chain disruptions, shortages of essential equipment, workforce attrition, and sharp declines in revenue.

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How Do You Measure Procurement Savings?

Obobo

How Do You Measure Procurement Savings? Each company prepares annual accounts that summarize its financial performance, and over time, comparing them is a measure of how well it is doing relative to previous years. There is a limited amount of detail in these accounts, and they are a top-level summary of the numbers that can be viewed externally. Peter Drucker, a renowned management thinker, famously said ‘if you can’t measure, it you can’t improve it’.

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Digital Transformation of Healthcare With AI-led CLM

SirionLabs

The global COVID-19 public health crisis has taken a toll on virtually every industry—but perhaps none have been hit as hard as the healthcare industry. Around the world, healthcare organizations stretched beyond their capacity have been beleaguered by supply chain disruptions, shortages of essential equipment, workforce attrition, and sharp declines in revenue.

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What is The Procurement Savings Tracking Process?

Obobo

What is The Procurement Savings Tracking Process? In the same way that companies track the revenue generated by their sales and marketing departments, they can also track the cost savings delivered by the finance and procurement departments. Although cost savings may appear to be much smaller than sales revenue over the same period, they can have an equally powerful impact on company’s profitability.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Digital Transformation of Healthcare With AI-led CLM

SirionLabs

The global COVID-19 public health crisis has taken a toll on virtually every industry—but perhaps none have been hit as hard as the healthcare industry. Around the world, healthcare organizations stretched beyond their capacity have been beleaguered by supply chain disruptions, shortages of essential equipment, workforce attrition, and sharp declines in revenue.

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How To Track Procurement Savings

Obobo

How To Track Procurement Savings. Just as every company tracks the revenue generated by their sales and marketing departments so they can also track the cost savings delivered by their finance and procurement departments. Although any cost savings delivered may look to be significantly less than the sales revenues generated over a similar period, they can have an equally powerful impact on a company’s profitability.

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10 Essential Services SMEs Don’t Have That BPOs Can Provide

Magellan Solutions

These are the 10 most important services for start-up businesses that BPO Philippines can provide. A few years back, BPO Philippines was just the destination for inbound and outbound call centers. It is because of communication and interpersonal skills for Filipino agents. But now, many companies that outsource to Philippines also have their eyes on their non-voice services.

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Lebanon Payroll Outsourcing Alert

Mercans

Lebanon – Sickness and Maternity Contribution Ceiling Amount Updated. Mercans , a leading Lebanon payroll outsourcing , PEO/GEO , employee leasing , recruitment and BPO services provider, has published Lebanon payroll outsourcing alert. Subscribe to Mercans’ Lebanon payroll outsourcing alerts to ensure that you are always up-to-date with the lasted regulatory changes in Lebanon labor and payroll compliance requirements.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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New Forrester State Of Account-Based Marketing Survey Reveals How ABM Budgets Are Shifting

Forrester Digital Transformation

Forrester’s latest State Of ABM survey for 2022 has just been released, providing new insights into the current state of the account-based marketing (ABM) landscape. This study is conducted every 1–2 years, and this is the first since the effects of the pandemic have started to stabilize, with B2B marketing starting to resemble something closer […].

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Working with an offshore development company vs freelancers

The Scalers

CONTENTS Choosing a partner you can count on Building a long-term relationship Leveraging software development expertise Protecting intellectual property and data Offering quality assurance Scaling your business on demand Offshore development company vs freelancers: which to choose? When developing software overseas an organisation often has a few choices — to work with an offshore development company , an outsourcing vendor, or sometimes freelancers hired via an external party.

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Digital Platforms And Cloud – Looking Beyond The Buzzwords

Forrester Digital Transformation

Joining Forrester As A New Analyst With Two Questions In Mind I recently joined Forrester as a Senior Analyst to pursue my dream as a research analyst and follow my passion for digital platforms and cloud strategies. During my career I have been helping clients dealing with digital transformation, evaluating and selecting from digital platforms […].

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Omnichannel vs. multichannel support: what’s the difference?

Influx

Omnichannel customer support vs multichannel support . 15 years ago the average consumer typically used two touch-points when buying an item and only 7% regularly used more than four. Today consumers use an average of almost six touch-points with nearly 50% regularly using more than four. (Marketing Week). Nowadays, customers seek to engage with brands across multiple channels on the platform of their choice.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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What is Virtual Contact Center Software?

Balbelforce

Virtual contact center software enables contact centers to manage customer interactions from various channels cost-effectively and efficiently. Some organizations have their in-house contact centers, while others may outsource their customer service to third parties. This post will discuss virtual contact center software and its advantages for businesses.

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Average Salary for Call Center Agents in the Philippines

Magellan Solutions

Average Salary for Call Center Agents in the Philippines. It’s no secret that the BPO industry is booming. . Aside from providing businesses with easy solutions, the outsourcing industry provides many opportunities to professionals all around the world, especially in the Philippines. . The Philippines steadily became an outsourcing hotspot back in the 2010s, easily overtaking India as one of the top outsourcing providers in the world.

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Tableau – Table Pagination

Perficient Digital Transformation

Pagination is a great way to improve the user experience and minimize the footprints that tables occupy within Tableau dashboards. In cases, where we need to show multiple records or our tables are too long to display it in single view, pagination comes to rescue. By implementing this technique, users will be able to “ turn the page ” to another set of rows.

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Data Visualization – How to Pick the Right Chart? – Part 1

Perficient Digital Transformation

So Many BI Charts, but which one to choose and when? This blog series will help you understand each chart’s uses and its properties. To determine how to pick the right chart for your data visualization needs, first, you must answer a few questions: How many variables do you want to show in a single chart? One, two, three, many? How many items (data points) will you display for each variable?

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.