Thu.Aug 03, 2023

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Heat Waves Cause American Global Small Businesses to Close Early

The Global Small Business Blog

©iStock/spukkato Hundreds of millions Americans dealt with extreme heat waves in the past two weeks, as temperatures across the South and Southwest hit historic highs. These hazardous conditions have kept consumers inside and forced small businesses to close early – cutting into paid hours for employees – according to a report by the small business payroll company Homebase.

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How Leveraging Data and Analytics Will Enhance Your Customer Experience

V-Soft Consulting

Customer experience has become a key differentiator for success. In fact, according to Dimension Data, more than 80% of organizations consider customer experience as a competitive differentiator and around the same number of consumers say they consider experience as essential as a part of the services the company offers. So, companies that excel in delivering exceptional customer experiences are more likely to gain loyal customers and thrive in the long run.

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Streamlining compliance with IBM Cloud Infrastructure as Code and a shift-left approach

IBM Business Partners

In today’s fast-paced digital landscape, organizations need to ensure their cloud infrastructure is not only efficient and scalable but also compliant with various regulatory standards. IBM Cloud provides a powerful solution with its Infrastructure as Code (IaC) capabilities and the adoption of a shift-left approach to compliance. This blog explores how IBM Cloud’s IaC, when combined with shift-left compliance practices, can help organizations enhance their cloud infrastructure and m

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A Winning Generative AI Product Has Humans at its Foundation

Zinnov

Generative AI is set to transform industries, offering opportunities for startups & enterprises. It integrates seamlessly, optimizing workflows, reducing costs & increasing revenues. Startups’ agility gives them an edge. Success lies in being customer-centric, data-driven & human-focused. “Generation AI” demands adaptability.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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How organizations can successfully measure an application health monitoring process

IBM Business Partners

Organizations today require every employee, application and process to work in coordination to produce value. Organizations increasingly depend on their technology stack—which comprises the totality of their network interfaces, CPUs, virtual machines, operating system information and installed applications—to deliver consistent service to the end user.

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A Lucrative Opportunity

Zinnov

Indian SaaS sector faces challenges, but startups stay optimistic. US expansion & cost-efficient talent help compete effectively. Projected $26B sales by 2026, focusing on cash flow & profitability.

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Accounting Outsourcing for Small Businesses: Maximizing Efficiency and Savings

Paysquare

The business landscape in the present world is highly competitive. Small businesses face numerous challenges in managing their financial resources effectively. Accounting functions especially demand attention to ensure accurate record-keeping, compliance with tax regulations, and informed decision-making. However, for many small business owners handling accounting internally can be time-consuming, complex, and costly.

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Payroll’s Role in Global Employee Experience

UnaTerra

Let’s face it. There are plenty of people who enjoy their job. But no matter how much you love what you do, you love payday even more. So payroll isn’t just another “to do” on your list, it’s the whole darn notebook! Because when your people like what they do, and get paid right, you’ve got […] The post Payroll’s Role in Global Employee Experience appeared first on Cintra Global.

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Supercharge Your Development Capacity:

Bydrec

Discover how hiring talented software developers can supercharge your development capacity and drive your business forward in the digital landscape. Benefit from their expertise, productivity, creativity, collaboration skills, and commitment to quality. Invest in success by investing in talent.

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Six advantages of outsourcing human resources in Mexico

Intugo

Six advantages of outsourcing human resources in Mexico On average, small businesses spend one or more days a week on HR-related tasks. When combined with the average salary of employees, it is estimated that a total of $27 billion per year is spent handling HR tasks in small and medium-sized enterprises. This can deplete the available resources in other activities needed to grow a business.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Three Reasons Why GenAI Bots Can Immediately Produce Step Function Improvements in Take Rates and CSAT Scores

Simplr

This article is part of Simplr’s CX Data Science Lab , where we leverage analytics and data science from within the Simplr platform to uncover best practices and trends in customer service interactions. Since we launched our generative AI chatbot, our AI team has been having a lot of fun observing just how quickly it can make an impact on the quality and efficiency of our partners’ customer service automation efforts.

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Digital Mailroom Comparison: Which Solution Is Right for Your Organization?

Metasource

According to a 2022 McKinsey report , 87% of people who are offered a flexible work option take it. This fact combined with the rise in tech-driven business strategies and the need to reduce costs has resulted in an increased adoption of digital tools like virtual mailrooms. With the ability to digitize incoming mail, ensure it efficiently reaches the appropriate employees wherever they’re located, and decrease labor and real estate expenses, it’s no wonder that more organizations are turning to

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How Customer Data Platforms Can Play a Key Role in Delivering Business Value

Perficient Digital Transformation

While most Customer Data Platforms (CDP) are used for Customer Experience and Marketing applications, the potential for better understanding and engaging patients and members is increasingly critical. Functionally, CDPs collect, unify, cleanse, segment, and mobilize digital channels to engage customers. In case you’re thinking “what’s the difference between a CDP, a Master Data Management platform, a Patient 360 platform, and a Digital Experience platform?

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AI vs Human in the Business of Customer Care.

Transparent BPO Outsourcing

By Lafayette Moran | VP, Business Development August 2023 In a world where AI is disrupting the traditional customer service landscape, brands are leveraging it to reduce the need for live agent interaction. However, there are still many instances where customers require human assistance in resolving complex issues. When this happens, it is essential to […] The post AI vs Human in the Business of Customer Care. appeared first on Transparent BPO.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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[Webinar] Perficient’s Own EBS to Oracle Cloud HCM Journey

Perficient Digital Transformation

Join us to learn how Perficient, a global digital consultancy with 7,500+ employees, is modernizing HR functions and enhancing the employee experience while better supporting our business by migrating from Oracle E-Business Suite to Oracle Cloud HCM. Andrea Lampert, VP of People, and Michael Zucker, VP of IT join key stakeholders from our HR team to discuss how the move to Oracle Cloud is helping Perficient scale and grow.

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Treasury & Risk, “Eye on Working Capital Performance: Median Companies Are Falling Behind,”

The Hackett Group

After a rare 2021 “Triple Crown” that saw improvement in all three working capital metrics, 2022 was a year of course correction. A bylined article by The Hackett Group’s Shawn Townsend, István Bodó, and James Ancius. The post Treasury & Risk, “Eye on Working Capital Performance: Median Companies Are Falling Behind,” appeared first on The Hackett Group.

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An Oracle Cloud Infrastructure (OCI) Data Lake Solution for Oracle Cloud ERP by Perficient

Perficient Digital Transformation

Oracle Cloud ERP offers several built-in reporting capabilities to address the needs for operational reporting. Implementing more elaborate reporting use cases though requires that we extract data out of Oracle Cloud ERP. This is in part because the real-time Fusion APIs are more tailored for transactional interfaces and therefore not adequate to scale to a multitude of transactions and in a cross-functional manner.

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WhatsApp - The Crucial Outsource Market Research Service.

Go4Customer

Staying ahead of the competition and understanding consumers' requirements and preferences is critical for success in today's fast-paced business world. Outsource market research services are critical for organizations to make educated decisions, find development possibilities, and develop goods and services that appeal to their target audience.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Sitecore JSS Development Essentials: Graphql integration using Apollo

Perficient Digital Transformation

The Sitecore JavaScript Rendering SDK (JSS) offers GraphQL services and clients that streamline the process of querying and updating data with GraphQL. Although we can create and choose different content item resolver, for complex queries and data we can opt for Graphql. JSS applications provide various choices for utilizing GraphQL. If you’re working with a JSS Next.js app and wish to utilize GraphQL, you can easily initialize your application with all the necessary infrastructure to quer

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Artificial Intelligence: The Positives and Dangers of AI

SIG Speaks

SIG University Certified Sourcing Professional (CSP) program graduate Aaron Eleazer shares how the advancements of AI technology provide an exciting and innovative space that has an important place in how business is done and improved upon and also shares the concerns associated with it. Artificial Intelligence was quite an exciting presentation.

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How to Connect Node JS with MySQL Database

Perficient Digital Transformation

Node.js is a popular open-source JavaScript runtime environment used for building web applications. On the other hand, MySQL is a widely used relational database management system. In this blog, I will guide you through a step-by-step process on how to connect Node.js with a MySQL database and workbench. Step 1: Install Required Software Before we begin, we need to ensure that we have the following required software installed on our computer: Node.js MySQL Server and MySQL Workbench.

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8 Myths about Small Business Consulting

Aspirant

The consulting industry has swelled to $330 Billion in the U.S. alone, and for good reason. By collaborating with the right consulting partner, business leaders can accelerate their company's performance much more dramatically than they could on their own.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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An Introduction: Generative AI Use Cases for the Financial Services Industry

Perficient Digital Transformation

What is Generative AI? Generative Artificial Intelligence , or generative AI, is a categorical or descriptive term ascribed to algorithms using machine learning to create or ” generate” new content. Generative AI ingests data and understands guidelines incredibly well; therefore, businesses across industries are jumping to take advantage of all the possible ways the tool can help save them money and create elevated, uber-personalized customer experiences.

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Bringing the power of watsonx to our clients with IBM Consulting

IBM Business Partners

In our hundreds of generative AI engagements with clients around the world, enterprises are trying to balance massive value creation with risk mitigation—and they face a shortage of the necessary “AI for business” skills. Half of CEOs report they are already integrating generative AI into products and services, and 43% say they are using generative AI to inform strategic decisions, according to a recent IBM Institute for Business Value (IBV) CEO study.

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Three essential steps to protecting your data across the hybrid cloud

IBM Business Partners

In a recent trend, many organizations are opting to store their sensitive data in the cloud. Others choose to keep their sensitive data on-premises or even across multiple types of environments. As a result, more and more companies are faced with the challenge of costly data breaches and data democratization. What is data democratization? In essence, data democratization occurs when everyone within an organization has access to sensitive and business-valuable data.