31 West

JULY 25, 2023

Dropshipping is a streamlined option for anyone who wants to get into ecommerce but doesn’t want to be burdened with the process of making, storing, or delivering products themselves. If your business is in this field, then a focus on establishing and nurturing customer relationships is at the core of what can make it a success. Here’s a look at how to use CRM solutions and strategies to achieve this.

Management 130

Management E-Commerce Sales Automation 130

Perficient Digital Transformation

JULY 25, 2023

Introduction: In the competitive world of e-commerce, delivering a personalized and flawless shopping experience is consummate to success, businesses face the challenge of delivering unique and individualized shopping experiences to their customers. Businesses must figure out how to give their customers distinctive and personalized purchasing experiences in the rapidly changing world of e-commerce.

E-Commerce 97

E-Commerce Inventory Management Streamline Operations Order Management 97

IBM Business Partners

JULY 25, 2023

Independent research firm Verdantix recently identified IBM as a leader in their report, “ Green Quadrant: ESG Reporting and Data Management Software ” (July 17, 2023), which evaluated and provided a detailed assessment of solution providers and their product offerings. The rigorous analysis conducted by Verdantix included a comprehensive 115-point questionnaire, two-hour live demonstrations by suppliers and interviews with existing ESG software customers.

Research 63

Research Software Management Analytics 63

Simplr

JULY 25, 2023

One of the best reports I’ve read recently on the impact generative AI will have on customer service comes from McKinsey. Published last month, “ The economic potential of generative AI ” takes both a macro look at how generative AI will shape economic productivity at large, and goes deep on five business functions in particular: customer operations, marketing, sales, product/R&D, and software engineering.

Customer Service 52

Customer Service Service Finance Automation 52

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

IBM Business Partners

JULY 25, 2023

New technologies are shaping the way we produce, distribute and consume energy. Smart grid technology—an integral part of energy’s digital transformation—promises to modernize the traditional electrical system with an infusion of digital intelligence that helps energy providers transition to clean energy and reduce carbon emissions.

Cybersecurity 62

Cybersecurity Analytics Automation Sourcing 62

Paysquare

JULY 25, 2023

Effective management of payroll is a crucial component in the functioning of any thriving enterprise, guaranteeing that staff members receive their rightful compensation in a timely and accurate manner. However, dealing with payroll complexities can be an intimidating prospect, particularly for organizations with a sizable workforce. Consequently, an increasing number of businesses in India are opting to use payroll outsourcing services as a means of streamlining their operations and concentrati

Payroll 52

Payroll Outsourcing Service Regulations 52

3Pillar Global

JULY 25, 2023

Milestone demonstrates 3Pillar’s continued commitment to providing the highest level of security and confidentiality to its clients. FAIRFAX, Va. – 3Pillar Global today announces that they have successfully completed its SOC2 Type II attestation audit for its Software Product Development Services. The attestation covers its operations in the U.S. and India.

Insurance 52

Insurance Banking Software Accounting 52

Simplr

JULY 25, 2023

One of the best reports I’ve read recently on the impact generative AI will have on customer service comes from McKinsey. Published last month, “ The economic potential of generative AI ” takes both a macro look at how generative AI will shape economic productivity at large, and goes deep on five business functions in particular: customer operations, marketing, sales, product/R&D, and software engineering.

Customer Service 52

Customer Service Service Finance Automation 52

Everest Group

JULY 25, 2023

Live Webinar Navigating the Automotive Engineering Landscape: Key Priorities for Planning and Investment in the SDV and ACES Market July 25, 2023 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST Automotive original equipment manufacturers (OEMs), classified as Tier 1, 2, and 3, are experiencing a substantial and permanent change in customer preferences due to the widespread adoption of Software Defined Vehicles (SDVs) and Autonomous, Connected, Electric, and Shared (ACES) technologies – d

Engineering 52

Engineering Marketing Manufacturing Outsourcing 52

Perficient Digital Transformation

JULY 25, 2023

Decision-making is best done by humans, but generative AI can quickly and accurately present the right data and reports we need to make those decisions. The rise of generative artificial intelligence has led to the potential for end-to-end improvements in the utilities industry. With this boundless resource now more accessible to utilities companies, it is much easier to swiftly address problems as they arise, dive deeper into supply chain visibility and predictability, and improve services to c

Call Center 52

Call Center Reduced Costs Automation Efficiency 52

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Raya Contact Center

JULY 25, 2023

As the travel industry continues to evolve, so do the challenges faced by customers. Navigating the complexities of travel can be overwhelming, leading to various pain points for travelers. In this comprehensive RCX Guide, we will explore nine essential steps to address these customer pain points effectively and ensure a seamless travel experience. Step 1: Create a Customer-Centric Culture To truly understand and address customer pain points, it’s crucial to foster a customer-centric cultu

Customer Support 40

Customer Support Flexibility Customer Service Service 40

Go4Customer

JULY 25, 2023

Have you ever felt uncomfortable while trying to share your opinions, concerns, and viewpoints in your workplace? The fear of being judged or grabbing unnecessary attention from everyone makes you reluctant towards making an approach. Anyway, psychological safety at the workplace is a concept coined by Amy Edmondson (Harvard Business School Professor) that emphasizes the mental peace of employees. ?

40

40

Raya Contact Center

JULY 25, 2023

As the travel industry continues to evolve, so do the challenges faced by customers. Navigating the complexities of travel can be overwhelming, leading to various pain points for travelers. In this comprehensive RCX Guide, we will explore nine essential steps to address these customer pain points effectively and ensure a seamless travel experience. Step 1: Create a Customer-Centric Culture To truly understand and address customer pain points, it’s crucial to foster a customer-centric cultu

Customer Support 40

Customer Support Flexibility Customer Service Service 40

Perillion

JULY 25, 2023

Collecting and aggregating data. Choosing which reporting methodologies and frameworks to follow. Engaging suppliers and partners.

Management 40

Management 40

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Perficient Digital Transformation

JULY 25, 2023

Oracle CloudWorld returns to Las Vegas September 18-21, 2023 and promises to be bigger and better than ever. Be a part of the global Oracle community and gather with other customers and partners to network and learn. Oracle has more than 1,100 sessions planned and more than 100 hands-on labs. Meet us at CloudWorld Hub in the Venetian to connect with subject matter experts and thought leaders and learn how we’ve leveraged our extensive expertise in Enterprise Resource Planning (ERP) , Supply Chai

Supply Chain Management 52

Supply Chain Management Inventory Management Accounting Finance 52

Mercans

JULY 25, 2023

Upgraded Gross-To-Net Multi-Country Payroll Engine Introduction Mercans, has introduced G2N Nova, its third-generation global payroll software. The latest version of our global payroll software is a major technology upgrade and introduces new capabilities that redefine how multinationals approach their global payroll strategy. Mercans’ innovative and disruptive payroll technology has challenged the traditional payroll outsourcing providers who are dependent on in-country payroll providers (ICPs)

Payroll 52

Payroll Robotics Process Automation Engineering Regulations 52

Perficient Digital Transformation

JULY 25, 2023

In the Optimizely Content Management System (CMS), a headless approach is achieved using content delivery API. This handy package can get the data into JSON format using the REST API. In Single Page, Application, and content delivery, API works very well with JavaScript languages like React, Vue, and Angular. A headless system can work with HTTP requests and be cross-platform.

Management 52

Management Service Software 52

Capgemini

JULY 25, 2023

Data and Tech: The future of commerce is connected Kees Jacobs Jul 25, 2023 Part 3: Embed data within the business Welcome to the third part of this initial blog series on the future of commerce and the role of data and technology. In the earlier parts, we discussed the impact of channel-less commerce , the need for connected capabilities, the significance of data-driven competencies and value, and the importance of managing data foundations, data collaboration and composable technology architec

Retail 52

Retail Analytics Collaborations Government 52

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Capgemini

JULY 25, 2023

SHARING WITHOUT SHOWING: DATA CLEAN ROOMS ALLOW FOR UNPRECEDENTED COLLABORATION Jennifer Belissent 26 July 2023 Facebook Twitter Linkedin Imagine the potential for secure data collaboration. With the boundaries between different companies, organizations, and entire industries blurring, the use cases are endless. Organizations can perform joint data analysis and train machine-learning (ML) models while ensuring that confidential information will stay protected from their sharing partners.

Collaborations 52

Collaborations Government Regulations Pharmaceuticals 52

Capgemini

JULY 25, 2023

The new epicenter of the automotive boom Daniel Davenport Jul 24, 2023 Facebook Twitter Linkedin South Carolina is becoming the heart of the industry and a base for innovation The automotive industry is moving south. Investment is flowing heavily into states like Georgia, North Carolina, and South Carolina at volumes greater than into the Great Lakes region: $22.4 billion and $9.9 billion respectively in 2021.

Manufacturing 52

Manufacturing Engineering Analytics Service 52

Capgemini

JULY 25, 2023

Redefining visual inspection with managed services Daniel Davenport Jul 24, 2023 Facebook Twitter Linkedin A complete offering for better defect detection at a lower cost Defects expose automotive companies to financial ruin. Prevention is an obvious need, but defect-detection systems must be intuitive and agile to be effective for OEMs that produce tremendous volumes.

Managed Services 52

Managed Services Management Service Manufacturing 52