The Global Small Business Blog

JANUARY 6, 2023

©iStock/Oleksandr Siedov James M. Lindsay, Council on Foreign Relations, "My sense is that China has consciously decided over the last decade or so, to try to use media power to influence politics in other countries. Can you tell me a little bit about what China has been doing, and why it's pursuing these efforts?" Joshua Kurlantzick , author of Beijing's Global Media Offensive: China’s Uneven Campaign to Influence Asia and the World: " Well, I think within the last ten years to twelve years, Ch

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Redial

JANUARY 6, 2023

One industry that works the most at a fast pace is the automotive industry. Constant changes in consumption, implementation of technologies, and challenges from manufacturing to acquisition are just some of the variables that characterize it. And this can be presented from all areas, including manufacturing, dealerships, and car rental businesses. That is why, on this occasion, taking advantage of the fact that we are starting a new year of opportunities, we will discuss a key element that can p

Service 130

Service Manufacturing Customer Service Outsourcing 130

31 West

JANUARY 6, 2023

ServiceNow ITSM is a cloud-based, contemporary, and collaborative service managing solution. It enables you to turn your on-premises IT setup into a uniform compact cloud platform. On this platform, you can enjoy the advantage of data sharing and analytics with AI-enabled workflows. This platform is excellent for IT service desk outsourcing companies to manage service requests in bulk.

Outsourcing 130

Outsourcing Finance Healthcare Management 130

McKinsey and Company

JANUARY 6, 2023

Results from the 2022 McKinsey Global Industrial Robotics Survey reveal that industrial companies are set to spend heavily on robotics and automation. However, many will need help to complete the journey.

Automation 112

Automation 112

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

31 West

JANUARY 6, 2023

With remote and hybrid work environments becoming the norm, now there is more emphasis on tools that let businesses communicate and collaborate effectively. Employees need tools that will let them deliver their objectives, regardless of where they are working from. Microsoft 365 for Business is a productivity tool that comes packed with the power of Office apps like Word and Excel.

Collaborations 130

Collaborations Flexibility Sales Efficiency 130

Perillion

JANUARY 6, 2023

Prior to the coronavirus pandemic, many employees were already using smartphones and tablets to collaborate, access company information, and get more done.

Collaborations 104

Collaborations 104

Perficient Digital Transformation

JANUARY 6, 2023

Service Cloud Voice Permissions and Security Explained. If you’re familiar with using Salesforce technologies to track customer data, keep a record of client feedback, and track previous interactions with your client base, then you might also be familiar with a platform called Service Cloud Voice. If not, Service Cloud Voice is a combination of both the Amazon Connect platform to handle phone calls, and the Salesforce platform to handle CRM duties.

Service 69

Service Accounting Software Management 69

McKinsey and Company

JANUARY 6, 2023

By 2035, autonomous driving could create $300 billion to $400 billion in revenue. New research reveals what’s needed to win in the fast-changing passenger car market.

Research 87

Research Marketing 87

Outsource Workers

JANUARY 6, 2023

Discovery calls are a crucial part of the first connections VAs make with potential clients. But many virtual assistants underestimate the importance of such a call. . A discovery call is when a virtual assistant makes a first phone call or has a video call with potential clients to help them learn more about their business and what products and services they provide.

Out-Tasking 52

Out-Tasking Administrative Service Flexibility 52

McKinsey and Company

JANUARY 6, 2023

McKinsey Technology leaders offer their insights on how business leaders can make the most of tech this year.

Analytics 88

Analytics 88

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Aspirant

JANUARY 6, 2023

This past year there were several trends that emerged from quiet quitting, great resignation, hustle culture and more, that revealed what candidates and employees expected from employers. As the economy continues to show signs of slowing, it will remain a candidate’s market, which means many employers leave their employee value proposition unchecked.

Marketing 52

Marketing Outsourcing 52

Everest Group

JANUARY 6, 2023

With growing digitalization and interconnected devices, Operational Technology systems that monitor and control industrial processes in critical infrastructure are increasingly vulnerable to cyber attacks. Learn about the OT security concerns enterprises face and key considerations for selecting an OT security provider in this blog. . Historically, IT and Operational Technology (OT) systems have been air-gapped, with little or no spending on Industrial Control Systems (ICS) security by enterpr

Energy & Utilities 52

Energy & Utilities Cybersecurity Manufacturing Regulations 52

Perillion

JANUARY 6, 2023

Reading blogs is an easy way to become a better EHS leader.

Management 87

Management 87

SIG Speaks

JANUARY 6, 2023

SIG University Certified Third-Party Risk Management Professional (C3PRMP) program graduate Jonathan Purdon discusses the vital aspects to add to your risk management framework and the best practices for creating a risk culture. Over the past ten weeks, the C3PRMP program has taught many topics relating to Third Party Risk Management and vendor lifecycle management.

Risk Management 40

Risk Management Risk Management Government Banking 40

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Perillion

JANUARY 6, 2023

What are the most in-demand job skills in 2020? And which skills will EHS professionals need in order to stay ahead of the curve?

Jobbing 52

Jobbing Management 52

Go4Customer

JANUARY 6, 2023

Before foraying into a business venture, a person must do market research. For example, if you are thinking about establishing an outbound call center service, you must know the current demand for the service and the scope for the future. When we talk about outbound call center service, we think about procuring the necessary assets to run the business successfully, but it is also important to know whether it?

Research 40

Research Marketing Call Center Service 40

Everest Group

JANUARY 6, 2023

Salesforce Contracts. LEARN MORE ABOUT OUR PRICING SERVICES.

Marketing 52

Marketing Service 52

Go4Customer

JANUARY 6, 2023

Google has been providing tons and tons of content for decades now. Ever since the Internet got introduced to the world, Google RankBrain has been a front for every user searching for information on the web. Well, things have changed a lot these days as we are fast-forwarding toward a technology-driven world. With the help of cutting-edge technologies like artificial intelligence and machine learning, nothing sounds impossible these day.

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Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Auxis

JANUARY 6, 2023

Managed Services 52

Managed Services Management Service IT Outsourcing 52

Zinnov

JANUARY 6, 2023

Automation 52

Automation 52

Perficient Digital Transformation

JANUARY 6, 2023

Yes! It is possible to create integration with click, without code. You can quickly and easily build flows to integrate systems and automate integration tasks just using clicks. This makes integration as simple as a few clicks for non-developers. This can be done through Mulesoft Composer. Let’s go in depth and find out how the Mulesoft Composer works.

Administrative 64

Administrative Reduced Costs Out-Tasking Automation 64

Perficient Digital Transformation

JANUARY 6, 2023

Mobile is the primary gateway to the customer for most businesses. The unique channel provides an always-on relationship with consumers that modern companies desire. Mobile technology decisions are unique to each business, but require careful consideration in order to meet the demands of modern consumers. As the modern mobile ecosystem continues to evolve, mobile developers face greater challenges with choosing the right technologies, frameworks, and tools for implementation.

Research 111

Research Marketing 111

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Accounting

Perficient Digital Transformation

JANUARY 6, 2023

Introduction. One of the big drivers of adopting containers to deploy microservices is the elasticity provided by platforms like Kubernetes. The ability to quickly scale applications up and down according to current demand can cut your spending by more than half, and add a few 9s to your SLAs. Because it’s so easy to setup nowadays, there’s really no good reason for autoscaling not to be one of your top priorities for a successful adoption of Kubernetes.

Right-Sizing 83

Right-Sizing Service Cost Control Automation 83

Perficient Digital Transformation

JANUARY 6, 2023

Retrospectives, when run effectively, are an invaluable tool for an agile team. However, these meetings can get stale and tiring if you have one every ten days or if you’re on the same project for multiple years. Keeping your team engaged is key for gathering feedback that you can use to improve moving forward. Here are 5 tips that I have found helpful for keeping my retrospectives engaging. . 1.

Collaborations 64

Collaborations Accounting Management 64