Wed.Apr 26, 2023

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We Asked ChatGPT About The Future Of Call Centers 

Redial

ChatGPT keeps taking not only the internet, but several professional areas and even industries, by the storm. Even though it is still a project in constant development and the possibilities are still coming in, especially with the recent addition of their newest model- Chat GPT-4, people are already finding very interesting ways of application. But on this occasion, I was interested in asking Chat-GPT about the call center industry and what to expect in the coming years in terms of best practice

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Asset management may make minds meander, but mastery is core to Zero Trust

Forrester Digital Transformation

At some point in every organizations’ security journey, the problem of asset management inevitably comes up. Solutions are often cosmetic and don’t tackle fundamental issues or provide real visibility. As more organizations chart their zero trust course, the asset management problem comes up a lot more as you cannot mediate what you do not know.

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Exploring opportunities in the generative AI value chain

McKinsey and Company

Generative AI is giving rise to an entire ecosystem, from hardware providers to application builders, that will help bring its potential for business to fruition.

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Practice Responsible Design, It’s A Matter Of Trust

Forrester Digital Transformation

Firms must practice responsible design to earn trust and drive sustainable value. Learn more in this blog post.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Anchor/Jump Links – Simple Example, but Useful

Perficient Digital Transformation

Having additional navigation for your content is a must-have in any modern website. One example of that kind of navigation is Anchor/Jump links navigation. Simple, but very effective. We are simply using anchor links to jump to a specific part of the page. But since we are using the Optimizely CMS we are gonna make it more dynamic and automate the creation of anchor tags and links.

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All remote from day one: How GitLab thrives

McKinsey and Company

Sid Sijbrandij, cofounder and CEO of GitLab Inc., on how the organization builds a cohesive culture and helps its team members thrive in a fully remote workplace.

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Benefits of the offshore in-house vs outsource team model

The Scalers

In today’s global economy, businesses continually look for ways to optimise their operations and stay competitive. Building an in-house team is a traditional way companies build a team of developers, but two strategies have challenged this approach in recent years — outsourcing and offshore in-house teams. More recently, offshore in-house teams have emerged as a key strategy for companies looking to build tech teams that leverage the advantages of both offshore and in-house teams.

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Jabil is building reports with IBM Business Analytics Portfolio

IBM Services

Jabil isn’t just a manufacturer, they are experts on global supply chain, logistics, automation, product design and engineering solutions. They are also interested and involved in the holistic application of emerging technologies like additive manufacturing, autonomous technologies, and artificial intelligence. They are a technologically motivated enterprise, so it’s no surprise that they would apply this forward-thinking view to their finance reporting as well.

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Using Salesforce Trailhead to improve your development skills – Salesforce Practice Platform

Perficient Digital Transformation

What is Salesforce Trailhead? Salesforce Trailhead is an excellent resource for developers to improve their skills and knowledge in Salesforce development. It offers various modules, trails, badges, and projects that provide hands-on practice in developing and customizing Salesforce applications. It includes a range of modules covering numerous Salesforce development-related topics, including Apex programming, Visualforce, Lightning Components, and more.

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Cloud scalability: Scale-up vs. scale-out

IBM Services

IT Managers run into scalability challenges on a regular basis. It is difficult to predict growth rates of applications, storage capacity usage and bandwidth. When a workload reaches capacity limits, how is performance maintained while preserving efficiency to scale? The ability to use the cloud to scale quickly and handle unexpected rapid growth or seasonal shifts in demand has become a major benefit of public cloud services, but it can also become a liability if not managed properly.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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The State of Organizations 2023: Ten shifts transforming organizations

McKinsey and Company

Organizations today face ten significant shifts. Here’s what to do about them.

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What is a component inventory, and how do I create one?

Perficient Digital Transformation

Do you have plans to refresh or rebuild your website? If so, you could benefit from compiling what is called a component inventory. A component inventory is extremely beneficial in documenting high value areas of your site. It is an easy practice that identifies pieces you know you won’t be able to do without on a site. What is a component? Most websites are made up of what are called components.

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Building a culture that grows with the business: Lessons from Tibber

McKinsey and Company

Richard Eklund, chief technology officer of Tibber, discusses how the fast-growing energy company cultivates purpose, autonomy, and mastery.

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Automatic Updates in AEM as a Cloud Service (AEMaaCS)

Perficient Digital Transformation

AEM Version Updates Adobe uses a continuous release model in AEM as a cloud service. This means the application is auto updating on an ongoing basis. There are two types of updates: Feature Releases – these are done on a predictable monthly schedule and are focused on new capabilities. Maintenance Releases – these can be released on a daily basis and are focused on security updates, bug fixes, and performance enhancements.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Sustainability in packaging: US survey insights

McKinsey and Company

Coming out of the pandemic, new realities are reshaping consumer attitudes on sustainable packaging in the United States.

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Let’s Talk Loyalty Solutions in 2023

Anexa

While customer loyalty remains a hard and fast goal for B2C organizations, challenges like increased costs of marketing, shifting consumer behavior and a myriad of other sales-related issues cause businesses to struggle. That said, investment in customer loyalty programs has never been more important, and brands continue to pour resources into tech solutions that will help them to identify, engage and retain their audience.

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Entrepreneurship at all levels: How Decathlon innovates for the future

McKinsey and Company

Decathlon CEO Barbara Martin Coppola on how the global retailer cultivates its entrepreneurial spirit and stays true to its values in the face of disruption.

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Achieve A Wider Reach With A Virtual Assistant For Email Marketing

Outsource Workers

Managing any business is about generating turnover, which equals profit and email marketing campaigns are an excellent way to gain additional revenue. Building the right business brand is essential, and technology has helped companies to become highly successful by using email marketing campaigns to attract new clients. And many businesses are seeing the added value in hiring an email marketing virtual assistant to handle all email marketing communication tasks.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Mastering Form 2553: Unlocking the Benefits of S Corp Tax Election

inDinero

Navigating the world of taxes can be overwhelming for small businesses, especially when it comes to understanding which forms to file and the implications of making certain elections. One such tax form, IRS Form 2553, can significantly impact a company’s tax strategy, potentially saving them from double taxation. In this article, we delve into the details of Form 2553, exploring its purpose, eligibility requirements, instructions for filing, and how it can benefit your business.

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Overcoming Common Challenges in Global Payroll Management

UnaTerra

Two words to strike fear into the hearts of even the bravest, wisest international HR teams… Global payroll. If you have a global organisation (or soon will) then you’ll know that to keep everyone happy and the business efficient, keeping your payroll running smoothly is key. Managing global payroll is hugely demanding. And to do […] The post Overcoming Common Challenges in Global Payroll Management appeared first on Cintra Global.

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Meet your supplier in the Metaverse

Infosys Consulting

The Metaverse is abound with business opportunities, and some companies are already grasping these head-on. Experts Ralph Eckardt and Ruki Jayasuriya explain why the Metaverse matters and how it can enhance procurement. There’s no other technology that has dominated the news in the last year like the Metaverse. And rightly so. Once only possible in sci-fi stories and films, now the idea of immersing oneself and living a life in a virtual world is becoming reality.

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EOR vs. PEO: What’s the Difference?

UnaTerra

EOR? PEO? All those workplace acronyms can be boggling. But luckily, once you unpick them, they’re mostly there to make life simple. Especially EOR and PEO. So, to give them their full titles, they are: Employer of Record Professional Employer Organisation That doesn’t necessarily shed all the light you need. So, let’s drill down. They’re […] The post EOR vs.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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TECHNOLOGY & SERVICES – MERGERS & ACQUISITIONS (M&A) Q1 2023 UPDATE

Zinnov

There was a significant drop in global deal activity across various sectors during Q1 2023, reaching USD 580 Bn compared to over USD 1 Tn during the same quarter in 2022. The Technology sector Mergers & Acquisitions also experienced a steep decline, with USD 92 Bn compared to over USD 259 Bn in Q1 2022, despite having the highest number of deals in terms of value and volume.

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Overcoming Common Challenges in Global Payroll Management

UnaTerra

Two words to strike fear into the hearts of even the bravest, wisest international HR teams… Global payroll. If you have a global organisation (or soon will) then you’ll know that to keep everyone happy and the business efficient, keeping your payroll running smoothly is key. Managing global payroll is hugely demanding. And to do […] The post Overcoming Common Challenges in Global Payroll Management appeared first on Unaterra.

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Corporate Divestitures and How an Employer of Record (EOR) Can Help

Global Expansion

Since 2000, global merger and acquisition transactions have totaled more than 790,000 —a known value of more than $57 trillion, according to the Institute of Mergers, Acquisitions and Alliances. This figure emphasizes the significant roles divestitures and acquisitions play in company growth and operation optimization. In this article, we break down the different types of divestitures and the aspects HR needs to look out for during a divestiture.

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EOR vs. PEO: What’s the Difference?

UnaTerra

EOR? PEO? All those workplace acronyms can be boggling. But luckily, once you unpick them, they’re mostly there to make life simple. Especially EOR and PEO. So, to give them their full titles, they are: Employer of Record Professional Employer Organisation That doesn’t necessarily shed all the light you need. So, let’s drill down. They’re […] The post EOR vs.

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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The Future of Retail and CPG: Balancing Economics, Efficiency & Experience | LinkedIn Live

Everest Group

LINKEDIN LIVE The Future of Retail and CPG: Balancing Economics, Efficiency & Experience April 26, 2023 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST Today’s retail and CPG enterprises are facing the dual challenge of adverse macroeconomic conditions and rapidly changing customer behaviors. While macroeconomic factors are putting pressure on input prices and razor-thin margins, shifts in customer behavior are translating into a demand for sustainable products and hyper-personalized

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Visas VS Work Permits: What are the differences?

Airswift

In recent years, the way we work has undergone a massive transformation. With the effects of Covid-19 in society, remote work has become increasingly popular , allowing people to work from anywhere in the world. As a result, many companies and employees are now looking to work abroad, whether it be for short-term projects or more permanent positions.

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EOR vs. PEO: What’s the Difference?

UnaTerra

In the last few years, the world has shrunk to the size of a screen. Meetings can happen with anyone, anywhere, at the click of a button. And that has shown us the power of recruiting talent from a global pool. You’re most likely to find the best fit for your organisation when you throw […] The post EOR vs. PEO: What’s the Difference?

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HIMSS23 Highlights: Focus on Integration, Generative AI, and Increased Emphasis on Risk Mitigation | Blog

Everest Group

Artificial Intelligence (AI), technology integration, and consumerization are among the key trends driving the future of healthcare, a glimpse into the horizon at HIMSS23 showed. Read on to learn takeaways from Everest Group analysts who attended the recent global healthcare conference. More than 35,000 healthcare leaders converged in Chicago last week to share ideas, highlight investments, showcase demos, and shape the future at HIMSS23.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.