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You’re Asking the Wrong Questions: A Better Way to RFP for Outsourced Customer Care [eBook]

Blue Ocean

The RFP is the slog you need that 3 rd cup of coffee to get through—especially when it’s an RFP for outsourced customer care. But we’ve got you—just grab a copy of our latest eBook. The post You’re Asking the Wrong Questions: A Better Way to RFP for Outsourced Customer Care [eBook] appeared first on Blue Ocean.

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Benefits of the offshore in-house vs outsource team model

The Scalers

Building an in-house team is a traditional way companies build a team of developers, but two strategies have challenged this approach in recent years — outsourcing and offshore in-house teams. In-house vs outsource teams: how they differ First, let’s take a closer look at outsourcing.

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Legal entity or GEO?

Safeguard Global

Depending on your organization’s unique goals, Global Employment Outsourcing (GEO) , also known as an employer of record, could be a smarter and more cost-effective alternative to quickly gain an international presence. Download it now.

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Offshore development teams: a solution to the great resignation?

The Scalers

CONTENTS Deciding whether to outsource or offshore Building offshore teams as a solution to the great resignation Crisis proofing your operations with offshore teams Enabling remote and hybrid work models Partnering with an offshore development expert. Deciding whether to outsource or offshore. Understanding Offshore Development eBook.

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What You Need to Know About Contact Center BCP When Outsourcing

Blue Ocean

As you evaluate your business continuity plan (BCP) with your outsourced partner (whether you’re going to market or renewing with a long-standing partner,) keep the following considerations top of mind. Your outsourcer can, and should, take the lead in building the plan for your program, but you need to stay involved. A Brief Example.

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How to verify tech skills when hiring offshore software engineers

The Scalers

CONTENTS Key hiring differences between outsourcing and offshoring How to verify tech skills of new engineers How to verify tech skills of an offshore development company Leverage The Scalers’ seven-step recruitment approach How to verify tech skills of offshore engineers: wrapping it up. Understanding Offshore Development eBook.

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Challenging the tech skills shortage in Australia with global talent

The Scalers

Onshore Australian tech teams Outsourcing to outside Australia Offshoring to outside Australia Building tech teams beyond borders — the Australia and New Zealand edition What will you learn? Outsourcing to outside Australia. DOWNLOAD EBOOK. Simon Walsh, Global Business Development, The Scalers.