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Identifying Automation Opportunities for Retail Banking

Automation Anywhere

The retail banking industry is faced with significant challenges to achieve optimal operational efficiency and profitability while providing the highest level of customer satisfaction. Retail banks offer a wide variety of products, including consumer loans, credit cards, and checking and savings accounts.

Retail 98
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How to implement the General Data Protection Regulation (GDPR)

IBM Services

The General Data Protection Regulation (GDPR), the European Union’s landmark data privacy law, took effect in 2018. Irish regulators hit Meta with a EUR 1.2 Think: an online retailer that stores customers’ email addresses to send order updates. Even the world’s biggest businesses are not free from GDPR woes.

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BPO Philippines Reshaping The Retail & Banking Industry For 2022

Magellan Solutions

BPO Philippines Reshaping The Retail & Banking Industry. Retail banks , like most companies, face an urgent imperative to reimagine themselves. . Here are some pandemic-sparked retail banking trends worth keeping an eye on for 2022 and beyond: The emergence of the neo-normal. COVID-19 caused drastic consumer behavior shifts.

Banking 52
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Preparing for the EU AI Act: Getting governance right

IBM Services

Similar to GDPR for privacy, the EU AI Act has potential to set the tone for upcoming AI regulations worldwide. The EU AI Act aims to meet the challenge to develop and deploy AI responsibly across industries including those that are highly regulated such as healthcare, finance and energy. million euros or 1.5%

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3 Reasons Healthcare Organizations Should be Using Adobe Customer Journey Analytics

Perficient Digital Transformation

It seems obvious that general retailers need actionable data to drive business decisions, but many healthcare organizations (HCOs) are businesses that rely in the same engagement and transactional information. Despite an increased level of regulation, HCOs need access to analytics information to make informed business decisions.

Analytics 111
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Top 6 predictions for AI advancements and trends in 2024

IBM Services

For example, a global retail chain might adopt region-specific AI models that are trained on data, such as customer preferences and cultural nuances. IBM developed a suite of custom AI microservices for a retailer, accessible through APIs. This trend signals a move toward more efficient and personalized AI-driven business solutions.

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Data privacy examples

IBM Services

An online retailer always gets users’ explicit consent before sharing customer data with its partners. Far-reaching regulations like Europe’s GDPR levy steep fines on organizations that fail to safeguard sensitive information. A navigation app anonymizes activity data before analyzing it for travel trends.