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Salesforce and IQVIA’s Partnership – A Match Made in Heaven? | Blog

Everest Group

The hiring of Frank Defesche – a former Veeva executive – by Salesforce to lead its life sciences division is one of several initiatives that drives home the point that the battle for market leadership is going to be fierce. However, currently, IQVIA and Salesforce have allied to confront the Customer Engagement Platform (CEP) market.

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Enhancing Customer Experience through AI-driven CX: Bringing Innovation and Human Connection Together | Blog

Everest Group

In this expert analysis, you will learn how AI-driven solutions enhance customer journeys, personalize interactions, and streamline operations. Companies are increasingly turning to AI to revolutionize their customer interactions, streamline operations, and provide a seamless journey from start to finish.

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Guide to Finding the Perfect Partner for First-Time Outsourcers

Premier BPO

Your once-agile team seems bogged down and struggling to bring innovative ideas that can be successfully implemented to streamline operations and jump-start your growth train. based companies leverage outsourcing to streamline operations and stay competitive, it lets you know that it can be successfully achieved 1.

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Unleashing IT Industry Growth Potential with Asset-Based Business Models | Blog

Everest Group

Asset-based models are appealing because they help promote client loyalty, streamline operational costs, expedite market entry, and provide a competitive edge. How will this impact internal collaboration? An asset-centric business model revolves around a strong foundation of digital assets like products and platforms.

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Ecommerce Growth Hacks: Outsource Ecommerce Product Data Entry Services

Offshore India Data Entry

This allows the business owners and their teams to focus on core activities such as strategy, marketing, and customer service, which directly contribute to the growth of the business. The time saved can be substantial, giving your business an edge in a highly competitive market.

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Enhancing Customer Experience through AI-driven CX: Bringing Innovation and Human Connection Together

Raya Contact Center

We are pleased to share this guest blog post written by Aishwarya Barjatya , Practice Director, and Rishav Kumar , Senior Analyst at Everest Group , a global research firm. In this expert analysis, you will learn how AI-driven solutions enhance customer journeys, personalize interactions, and streamline operations.

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Transformation Imperatives for Wholesalers and MGAs in Insurance: Exploring Opportunities to Unlock the Next Growth Phase | Blog

Everest Group

With five key transformation levers described in this blog, MGAs can overcome challenges and unlock a wave of unprecedented sustainable growth. Overall, more than 1,000 MGAs are in the US, and 250-plus operate in the UK, covering nearly 5-10% of the overall insurance market.