Six Common Challenges Customer Experience (CX) Leaders Face | Blog
Everest Group
AUGUST 29, 2022
Learn what issues keep customer experience officers ( CXOs) up at night in this blog. The outsourced customer experience management (CXM) market has seen historic growth in recent years, rising about 12% to 14% last year to more than USD$100 billion, according to Everest Group estimates.
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