IBM Services

JANUARY 30, 2024

For inspiration, look across industries to uncover examples of data center success. Healthcare: Support telemedicine and patient data analytics, requiring stringent compliance regulations. Retail: Manage e-commerce platforms, customer data analytics and supply chain logistics, where data analysis often must occur at the edge.

E-Commerce 77

E-Commerce Analytics Manufacturing Flexibility 77

NoonDalton

NOVEMBER 13, 2023

In recent years, Artificial Intelligence (AI) has rapidly emerged as a transformative force across various industries, reshaping the way businesses operate and interact with their customers. The outsourcing industry, traditionally driven by human skills and interactions, stands at a crossroads with the advent of AI.

Outsourcing 52

Outsourcing Jobbing Collaborations Automation 52

Magellan Solutions

AUGUST 1, 2022

Statistics on the Philippine BPO Industry for the year, 2022. There were undoubtedly many disruptions that caused havoc for businesses in 2020 and this also affected the Philippine BPO Industry. We’ve compiled all the crucial data and facts regarding the Philippine BPO Industry sector in this post. Source: IBPAP. .

BPO 40

BPO Jobbing Outsourcing E-Commerce 40

Premier BPO

SEPTEMBER 21, 2023

It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. The sessions are filled with expert insights, community summits, networking opportunities, and transformative tips from industry pros and trailblazers.

BPO 52

BPO Co-Sourcing Collaborations Customer Service 52

Perficient Digital Transformation

NOVEMBER 10, 2021

Throughout this past year, leading industry analyst firms have included Perficient in reports spanning a variety of topics and technologies. Following are some of the most recent reports where Perficient healthcare has been recognized: Navigate Your North Star Strategy in Healthcare. Elevate Health, Digitally.

Healthcare 78

Healthcare Robotics Process Automation Government Automation 78

Groove Technology

JUNE 6, 2022

The Future of The Mobile App Industry. Mobile app development is a rapidly expanding industry. The mobile app industry has a promising future. Unique services and payment: Mobile apps come with different features that match different industries. According to research, 46 percent of customers have paid for apps.

Service 130

Service E-Commerce Retail Out-Tasking 130

Zinnov

MAY 30, 2022

The report contains perspectives from Zinnov’s global CXO survey, highlighting critical adoption areas for enterprises across industries. In this Zinnov Point of View, we discuss how AI is taking shape in the Healthcare, Retail , Banking, Financial Services, Insurance (BFSI), and Automotive sectors. DOWNLOAD THE POV.

Government 59

Government Retail Insurance Banking 59

Everest Group

JANUARY 18, 2024

This forecast summarizes the sentiments of more than 50 CIOs interviewed by Everest Group in collaboration with Yates Ltd. The survey also revealed that improving the velocity of existing operations is the primary motivation driving enterprise gen AI initiatives.

Research 64

Research Government Retail Healthcare 64

Zinnov

FEBRUARY 29, 2024

At Davos 2024, a pivotal insight emerged: the business landscape is ripe for collaboration, far beyond what many leaders previously recognized. Once seen as separate competitive entities, TSPs, and GCCs are now identified as collaborative partners, each with unique strengths.

Service 64

Service Collaborations Advisory Resource Optimizing 64

IBM Services

FEBRUARY 23, 2024

Several natural language subprocesses within NLP work collaboratively to create conversational AI. Organizations across industries increasingly benefit from sophisticated automation that better handles complex queries and predicts user needs. Advances in voice technology : Voice-based conversational AI will significantly advance.

Healthcare 102

Healthcare Customer Service Analytics E-Commerce 102

Magellan Solutions

MAY 2, 2024

Differing time zones, languages, and business practices can create challenges regarding effective collaboration, coordination, and mutual understanding between your organization and the offshore provider. Microsoft Microsoft, another tech industry giant, has also chosen to offshore some of its work.

Offshoring 52

Offshoring Outsourcing Right-Sizing Call Center 52

Neo Group

APRIL 6, 2022

The award testifies to Neo Group’s three pillar approach to sourcing – Advisory, Managed Governance, and Sourcing Intelligence and recognises us in the critical areas of Customer References, Programs for Innovation, Industry Awards and Recognition and Corporate Social Responsibility.

Sourcing 52

Sourcing Co-Sourcing Global Sourcing Advisory Advisory 52

NoonDalton

NOVEMBER 6, 2023

Frontline employees, ranging from healthcare workers to retail associates, face unique challenges when it comes to hybrid work models. Telehealth services have revolutionized patient care, allowing healthcare providers to consult and diagnose from afar. Societal changes have further propelled this shift.

Outsourcing 52

Outsourcing Flexibility Retail Jobbing 52

IBM Business Partners

JUNE 26, 2023

Possibilities are growing that include assisting in writing articles, essays or emails; accessing summarized research; generating and brainstorming ideas; dynamic search with personalized recommendations for retail and travel; and explaining complicated topics for education and training.

Regulations 72

Regulations Government Retail Research 72

Magellan Solutions

NOVEMBER 10, 2023

Discover the heart of the Philippines’ economic progress as we explore the IT-BPO industry in this article. The latest Philippine BPO statistics and insights show the industry’s resilience. We’ll explore the remarkable economic growth of the Philippine IT-BPO industry. million in the industry.

BPO 52

BPO Call Center Business Process Outsourcing Outsourcing 52

Everest Group

JANUARY 27, 2022

Other industries where specialized expertise in finance and accounting is highly valued include banking and financial services (BFS), media and entertainment, healthcare, retail and consumer packaged goods (CPG), and travel and logistics. Download a complementary abstract of the report.

Finance 52

Finance Accounting Outsourcing Retail 52

Zinnov

MAY 30, 2023

This reflects the growing awareness of its vast potential, spurring intense competition among prominent players in the industry, akin to an arms race. Some interesting examples of emerging industry-specific use cases include: BFSI (Banking, Financial Services, and Insurance) 1. Healthcare 1. Public Sector 1.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Magellan Solutions

MARCH 26, 2024

Specialized Customer Service Skills Industry-specific Expertise: The right BPO for an SME is usually an outsourcing company well aware of the SME’s target industry or market niche. It refers to compliance with international data protection laws and industry requirements. Sitel Philippines Inc.

Customer Service 52

Customer Service BPO Service Nearshoring 52

Neo Group

JUNE 30, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. Our approach and unique collaborative tools promote co-creation.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

Neo Group

JUNE 29, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. Our approach and unique collaborative tools promote co-creation.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

Avasant

APRIL 7, 2021

Retail, healthcare, and media industries accelerated their AI adoption due to a tectonic shift in consumer patterns,” said Anupam Govil, Avasant Partner and Digital Practice Lead. C hallengers : EXL , Persistent Systems , U ST . Figure 1 from the full report illustrates these categories : .

Analytics 52

Analytics Retail Healthcare Insurance 52

Amzur

FEBRUARY 8, 2023

Industry-specific cloud platforms: In 2023, there is a growing demand for industry cloud platforms to incorporate industry-specific modular capabilities to build business cases. According to a Gartner report, by 2027, more than 50% of enterprises will use industry cloud platforms to accelerate their business initiatives.

Robotics Process Automation 49

Robotics Process Automation Automation Healthcare Manufacturing 49

Perficient Digital Transformation

AUGUST 3, 2022

APIs tie this all together – exposing data from legacy systems, enabling flexibility, performance and security for new solutions and supporting collaboration across products, teams and businesses despite complex hybrid environments. Our cloud and APIM expertise spans multiple industries, including healthcare, financial services, and retail.

Flexibility 69

Flexibility Retail Healthcare Analytics 69

Everest Group

MAY 3, 2022

Both telecom companies and other enterprises are gearing up for 5G, which is driving a growth boom in the 5G engineering services industry as well, according to Everest Group. Healthcare and Others: medical devices, virtual health, remote surgery, education and training, retail and ecommerce. Additional Market Highlights.

Engineering 52

Engineering Marketing Service Advisory 52

NoonDalton

MARCH 13, 2023

This growth can be attributed to the increasing demand for AI-based solutions across various industries, including healthcare, finance, and retail. Find the right partner: Look for a partner that has experience in your industry and with the type of AI work you need. billion in 2019 to USD 9.5 during the forecast period.

Outsourcing 52

Outsourcing Out-Tasking Right-Sizing Collaborations 52

Everest Group

MAY 31, 2023

Google Cloud has evolved its value proposition to respond to market disruption by catering to use cases that provide such benefits as improved customer experience, better cost optimization options, increased security, the industry cloud, and many others. Overall, adopting Google Cloud requires careful planning, coordination, and management.

Flexibility 52

Flexibility Analytics Government Engineering 52

Zinnov

SEPTEMBER 22, 2021

We believe that the appetite for Digital Engineering will surge relentlessly over the next 3 years across newer technologies and industry players, with changing customer, employee, and partner dynamics. For instance, in 2020 alone, Retail enterprises invested 3 years’ worth of digital transformation in just 6 months.

Engineering 52

Engineering Manufacturing Healthcare Accounting 52

Zinnov

APRIL 19, 2022

To understand this trend better, Zinnov studied 165 global companies that clocked in USD 1 Bn+ in annual revenue across Healthcare, Automobiles, IT/Software, FMCG, Oil & Gas, BFSI, etc., Function and industry view. In Healthcare, 55% of the companies had more than 30% of their IT functions insourced.

Reduced Overhead 52

Reduced Overhead Healthcare Outsourcing Banking 52

Zinnov

MARCH 31, 2023

In the early 2000s, Indian IT services industry dominated the narrative in 2000s with their focus on quality and project management skills. Pivoting To The Future With The Indian GCC Ecosystem DOWNLOAD THE FULL KEYNOTE DECK It is common for global retail companies to lead their e-Commerce platform development from India.

E-Commerce 52

E-Commerce Retail Healthcare Out-Tasking 52

Magellan Solutions

OCTOBER 6, 2022

As a result typing services are in-demand in a lot of industries. Collaborate with an outsourcing company ! . 7 INDUSTRIES THAT NEED TO OUTSOURCE TYPING SERVICES. Now that we know the benefits of a typing service, let’s discuss the industries that badly need it. #1) 3) HEALTHCARE & DIAGNOSTIC CLINICS.

Outsourcing 75

Outsourcing Service E-Commerce Administrative 75

IBM Services

SEPTEMBER 29, 2021

Employees today are working differently, with new tech that engages, informs and builds connection and collaboration. AI investments in customer channels continue, with emerging investments in employee collaboration and personalization— the fastest future growth area for AI and automation is in Collaboration, up +81%. –

Collaborations 57

Collaborations Flexibility Automation Retail 57

Hyland

APRIL 28, 2022

Our team members understand your industry. Healthcare. Projects currently in development include: Updates to our Alfresco Content Accelerator solutions to support collaboration with Zoom and Teams. Because we employ more than 600 consultants, with dedicated practices including: Financial services. Government. Higher education.

Engineering 52

Engineering Retail Insurance Manufacturing 52

Perficient Digital Transformation

JANUARY 23, 2023

VR in Different Industries Virtual Reality is getting its share across every industry. Below are few key areas where VR is being used: Healthcare – Virtual Reality is showing promise in providing solutions to many of the complex requirements in healthcare.

Engineering 72

Engineering Automation Healthcare Design 72

Zinnov

NOVEMBER 7, 2022

In the early 2000s, Indian IT services industry dominated the narrative in 2000s with their focus on quality and project management skills. It is common for global retail companies to lead their e-Commerce platform development from India. One of the retail GCOEs worked with MIT professors to build algorithms to improve store portfolio.

E-Commerce 52

E-Commerce Retail Healthcare Out-Tasking 52

Groove Technology

JUNE 18, 2022

They can collaborate with both the instructor and other students. It is applicable to a wide range of industries, including retail, healthcare, and automotive. Social learning can help your company create a learning community and improve employee communication and collaboration. Virtual classroom.

Collaborations 130

Collaborations Jobbing Retail Software 130

VXI

MAY 19, 2021

Additional services are demanded from various industries with increased customer complaints brought about by the pandemic on top of that. They deliver customer care in verticals like financial services, travel and hospitality, retail, healthcare, telecommunications, high tech, and government.

BPO 95

BPO Nearshoring Government Offshoring 95

Avasant

MARCH 18, 2021

We conducted a detailed survey of about 280 enterprises across many industries to understand the enterprise outlook regarding their operational continuity, digital investments, financial health, and workforce strategy. Banking, process manufacturing, retail and CPG, healthcare, and life sciences will be at the forefront of digital innovation.

Advisory 52

Advisory Manufacturing Retail Cybersecurity 52