Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. Speaking Session: Our executives will also share success stories in a session about how we have helped our clients “Maximize their partner relationship through co-sourcing versus outsourcing”.

Co-Sourcing 52

Co-Sourcing Outsourcing BPO Sourcing 52

Neo Group

APRIL 6, 2022

The 2022 Global Outsourcing 100 is determined through a rigorous scoring methodology that includes an independent review by a panel of the International Association of Outsourcing Professionals (IAOP) customer members and experts with extensive experience in selecting outsourcing service providers and advisors for their organizations.

Sourcing 52

Sourcing Co-Sourcing Global Sourcing Advisory Advisory 52

Premier BPO

OCTOBER 3, 2023

Event Information: – Event Name: ICMI Contact Center Expo – Date: October 16 th – 19 th , 2023 – Location: Orlando, FL, Loews Royal Pacific Resort Join Premier BPO – Your Trusted Outsourcing Partner: At ICMI Contact Center Expo, you’ll have the chance to meet our team of outsourcing specialists.

BPO 52

BPO Co-Sourcing Outsourcing Customer Service 52

Premier BPO

APRIL 28, 2023

Don’t miss a chance to meet our leadership in person. Event Overview: SOCAP Internation Spring Symposium is a two-day event that brings together industry impact leaders and entrepreneurs from various sectors to explore emerging trends, exchange ideas, and collaborate.

Outsourcing 59

Outsourcing Co-Sourcing BPO Offshoring 59

Premier BPO

MARCH 15, 2023

The event presents an opportunity for professionals to collaborate and share takeaways from the past year, as well as discuss upcoming trends and techniques for managing disruption. Come see us at SSOW, book a meeting slot with us, and enter your name in the ballot.

Outsourcing 52

Outsourcing Co-Sourcing BPO Global Outsourcing 52

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. Speaking Session: Our executives will also share success stories in a session about how we have helped our clients “Maximize their partner relationship through co-sourcing versus outsourcing”.

Co-Sourcing 40

Co-Sourcing Outsourcing BPO Sourcing 40

3Pillar Global

MAY 3, 2024

I’ve had the privilege to collaborate and connect with exceptional regional plan leaders across strategy consulting roles and more recently in-house at a regional plan. Sources: Mercer, WTW, KFF, AON, Minneapolis Fed On top of that, the business environment has shifted. Technology. Healthcare costs are rising dramatically.

Insurance 104

Insurance Healthcare Co-Sourcing Administrative 104

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

IBM Services

SEPTEMBER 11, 2023

Government agencies are under pressure to close the gap between the needs and expectations of their residents and the level of services that government IT systems can realistically support. And government employees can appreciate the effort of IT transformations that make it easier and faster to do their jobs servicing the residents.

Government 89

Government Design Co-Sourcing Research 89

Everest Group

FEBRUARY 23, 2023

With the help of engagement service providers, enterprises can realize tremendous business value by using this marketing channel. In addition to being a source of high-quality, sustainable customer data, let’s explore how communities also can help brands in several other enticing ways.

Service 52

Service Co-Sourcing Marketing Out-Tasking 52

Premier BPO

OCTOBER 9, 2023

In the fast-paced world of customer service and contact centers, staying ahead of the curve is essential for success. Dedicate focused time to immerse yourself in the realm of contact centers and customer service, catapulting your contact center strategy towards excellence.

BPO 52

BPO Co-Sourcing Outsourcing Customer Service 52

31 West

JULY 22, 2022

Out of 50 clients affected in this data breach that included top brands of retailers, financial institutions like JPMorgan Chase & Co., Best buy co., For instance, one of their clients, Dallas company, was providing email services to other 2500 companies. Phishing emails targeted 100 service providers. Compliance.

Co-Sourcing 130

Co-Sourcing Government Cybersecurity Software 130

Perficient Digital Transformation

FEBRUARY 1, 2023

Adhitya Rajkumar, Technical Architect – Digital Solutions, co-authored with me to bring you a comprehensive Acquia DXP series. They conduct thorough research and then buy products that meet their specific expectations. We’ll cover everything from the basics to advanced topics, all from a technical point of view.

Co-Sourcing 110

Co-Sourcing Marketing Flexibility Research 110

IBM Business Partners

JUNE 2, 2023

Modernization will free caseworkers’ time to focus on and collaborate with families, rather than focusing on navigating an aging system. Provide quick and transparent services to ease stress and frustration in times of need. Empower caseworkers with online tools to collaborate with colleagues and access knowledge repositories.

Co-Sourcing 83

Co-Sourcing Automation Flexibility Collaborations 83

Everest Group

APRIL 7, 2022

With the talent shortage across all industries, companies are taking innovative approaches to talent sourcing and acquisition. Traditional talent sourcing strategies The commonly used practices for proactively locating the best potential hires for open or future positions are no longer enough with the great need and talent shortage.

Sourcing 52

Sourcing Co-Sourcing Flexibility Jobbing 52

The Scalers

NOVEMBER 30, 2022

A slow roll-out of new products and services can negatively affect a company’s bottom line, but keeping up with consumer demands is challenging. Some, unfortunately, had this experience with offshore development service providers. And because English is the primary language of the industry, collaboration is much easier.

Offshoring 89

Offshoring Co-Sourcing Engineering E-Commerce 89

SEBPO

APRIL 26, 2021

SEBPO, formerly known as ServicEngineBPO, was co-founded in 2006 by Bangladeshi co-founder ASM Mohiuddin Monem and American co-founder Matthew Kochan and has maintained its privately-held ownership throughout its history. Together, Monem and Kochan fostered a culture of collaboration, growth, employee focus, and success.

Co-Sourcing 52

Co-Sourcing Global Outsourcing Outsourcing Professionals Business Process Outsourcing 52

SIG Speaks

SEPTEMBER 27, 2022

SIG University Certified Sourcing Professional (CSP) program graduate Laurie Kuecker discusses how procurement leaders must change and adapt their processes to better fit their industry. The key is collaboration and honest communication. Blogger Bio: Laurie Kuecker is the Manager of Corporate Procurement at American Honda Motor Co.,

Co-Sourcing 40

Co-Sourcing Administrative Extended Teams Strategic Sourcing 40

IBM Services

DECEMBER 19, 2023

For many enterprises, the journey to cloud reduces technical debt costs and meets CapEx-to-OpEx objectives. The true essence of value emerges when business and IT can collaborate to create new capabilities at a high speed, resulting in greater developer productivity and speed to market.

Engineering 69

Engineering Co-Sourcing Software Automation 69

IBM Services

APRIL 25, 2024

Steps of business process reengineering for CRM include integrating customer data from disparate sources, using advanced analytics for insights, and optimizing service workflows to provide personalized experiences and shorter wait times. This can enable significant cost savings and improve profitability.

Supply Chain Management 60

Supply Chain Management Finance Robotics Process Automation Human Resources 60

Capgemini

FEBRUARY 7, 2024

End-to-end, future-ready supply chain orchestration What’s needed is a seamless, end-to-end service that brings together all these elements and that runs from supply planning all the way to logistics execution. With a global background, he excels in digital strategy, shared services, process design, and project management.

Supply Chain Management 52

Supply Chain Management Management Co-Sourcing Order Management 52

Infosys Consulting

AUGUST 22, 2023

In June, Infosys hosted a panel of experts to share what is top of mind for leading innovation in the energy industry, co-sponsored by Infosys Women Connect and AWS Women Reinventing Energy – initiatives with an objective to close the gender gap by building a community that supports, attracts, nurtures, engages and advances female talent.​

Co-Sourcing 52

Co-Sourcing Government Sourcing Engineering 52

Everest Group

JUNE 20, 2022

Industry: Research and Advisory Services. Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Our clients include leading global companies, service providers, and investors. Location City: Gurgaon / Bangalore. Company: Everest Group. About Everest Group.

Human Resources 40

Human Resources Management Co-Sourcing Advisory 40

Obobo

SEPTEMBER 29, 2022

Supplier due diligence (SDD) is a process that businesses use to ensure their suppliers are meeting their compliance obligations. Operational checks focus on a supplier’s ability to meet contractual obligations, while financial checks look for signs of illegal activity or fraud. The main steps of an SDD process are as follows: 1.Identify

Co-Sourcing 59

Co-Sourcing Software Supply Chain Management Right-Sizing 59

SIG Speaks

JULY 28, 2021

After extensive evaluation, the company partnered with SMC Squared to strategically “right-source” the execution. Given our experience with poor-performing IT Service providers, many on our team were initially very skeptical. That quickly changed when the right-sourcing project got underway. listen here. .

Co-Sourcing 40

Co-Sourcing Offshoring Right-Sizing Retail 40

Obobo

SEPTEMBER 13, 2022

Any change in a business’s strategy and structure requires co-operation from all stakeholders. All departments, from customer service to IT to the CPO, are included. If an employee does not know anything about ERP systems, then that gap must be filled so they can be trained and meet the organization’s needs.

Co-Sourcing 59

Co-Sourcing Risk Management Risk Management Jobbing 59

3Pillar Global

MARCH 15, 2021

We’re also seeing more organizations move toward a multi-sourcing model where they’re outsourcing different functions or projects to different outsourcing partners, often spread across the world. As a first step, meet with internal stakeholders to determine the following: Where are you falling short of your business objectives?

Software 52

Software Outsourcing Nearshoring Out-Tasking 52

Premier BPO

MAY 24, 2023

The widespread forum serves as a go-to consumer service and customer care platform in the U.S. It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. Premier BPO’s COO also contributed by sharing exclusive insights as a featured panel speaker.

Offshoring 52

Offshoring BPO Co-Sourcing Outsourcing 52

IBM Business Partners

AUGUST 7, 2023

The inability to meet planned recruitment timelines and the failure of certain sites to enroll participants contribute to a substantial monetary impact for pharmaceutical companies that may be relayed to providers and patients in the form of higher costs for medicines and healthcare services.

Pharmaceuticals 57

Pharmaceuticals Co-Sourcing Engineering Efficiency 57

Infosys Consulting

NOVEMBER 8, 2021

Co-authored by Ramki Natarajan. Competitor analysis and customer survey results should feed into the BNPL service offering. In summary, creating a holistic offering would require close collaboration between cross-functional teams like sales & marketing, distribution, credit risk, compliance, and technology.

Design 52

Design Banking Co-Sourcing Data Entry 52

Premier BPO

MAY 12, 2022

Businesses were compelled to augment operations in cloud models to meet modern customer demands, especially in light of increased contact-less delivery. Responding instead of Reacting – Customer service, stress management, teamwork, leadership, innovation, and above all communication – Rick Lewis. Traditionalist. Cosmopolitan.

BPO 52

BPO Co-Sourcing Insurance Automation 52

Magellan Solutions

AUGUST 31, 2022

Due to the exponential rise of information technology (IT) over the past ten years, it is now necessary to offer IT goods and services using ever-cheaper methods. Source: Magellan Solutions. For short-term contracts, you can opt for a set fee model, and for long-term collaborations, for a material and time model. TAKE NOTE: .

Outsourcing 75

Outsourcing Banking Offshoring Out-Tasking 75

SIG Speaks

SEPTEMBER 27, 2021

We are working to ensure they feel safe returning to the office while also maximizing their opportunities for career growth, collaboration, and mentorship. Improved collaboration with even defined times in the office. . Less unproductive meetings, breaks, and commute time. . Consider occupancy limits on your space. .

Co-Sourcing 40

Co-Sourcing Flexibility Offshoring Right-Sizing 40

Globalization Partners

APRIL 14, 2022

Potential: APAC countries are a source of considerable economic potential. Since that time, financial services, pharmaceuticals, and electronics have become the country’s primary industries. The Malaysian and French governments finance the collaboration. percent between 2020 and 2027. South Korea.

Research 52

Research Co-Sourcing Payroll Pharmaceuticals 52

Mercans

MAY 18, 2021

USA Payroll Outsourcing and PEO/GEO Services Leader Publishes Payroll & HR Insights for the USA (United States of America). payroll outsourcing , PEO/GEO , employee leasing , recruitment and BPO services provider , has published its most recent Payroll & HR Insights for the USA. Mercans’ USA PEO/GEO Services.

Payroll 95

Payroll Outsourcing Insurance Regulations 95

Mercans

MAY 18, 2021

USA Payroll Services – Global payroll solutions. Our Global payroll service covers all your compensation needs. payroll outsourcing , PEO/GEO , employee leasing , recruitment and BPO services provider , has published its most recent Payroll & HR Insights for the USA. Mercans’ USA PEO/GEO Services. trillion.

Payroll 52

Payroll Outsourcing Insurance Regulations 52

Mercans

MAY 18, 2021

USA Payroll Outsourcing and PEO/GEO Services Leader Publishes Payroll & HR Insights for the USA (United States of America). payroll outsourcing , PEO/GEO , employee leasing , recruitment and BPO services provider , has published its most recent Payroll & HR Insights for the USA. Mercans’ USA PEO/GEO Services.

Payroll 52

Payroll Outsourcing Insurance Regulations 52