Perficient Digital Transformation

JANUARY 2, 2024

Our Envision Framework is an approach that helps businesses seamlessly and successfully transition from strategy to execution. Perficient’s Envision Strategy Framework operates on the principle that in the digital realm, it’s not the big that eat the small, but the fast that eat the slow.

Research 104

Research Marketing Out-Tasking Retail 104

Amzur

APRIL 18, 2024

From integrating emerging technologies to managing cybersecurity threats and driving operational efficiencies, the role of a CIO has never been more complex or crucial. AI offers powerful solutions to automate complex processes, enhance decision-making with predictive analytics, and streamline IT operations.

Cybersecurity 104

Cybersecurity Out-Tasking Automation Research 104

Redial

NOVEMBER 29, 2023

Since we started with a blast our offshore operations in Johannesburg, South Africa, this year, we have strengthened our outsourcing efforts and perspectives. Prioritize jurisdictions with a stable legal environment to minimize risks and ensure smooth operations. Thank you for reading our blog, want to learn more?

Offshoring 130

Offshoring Banking Cybersecurity Regulations 130

Everest Group

FEBRUARY 16, 2024

Financial Crime and Compliance (FCC) Operations Services The Financial Crime and Compliance (FCC) operations landscape is rapidly expanding within the Banking and Financial Services (BFS) industry. They are working to safeguard themselves from financial crimes while managing operational costs and enhancing delivery capabilities.

Co-Sourcing 69

Co-Sourcing Banking Service Advisory 69

Perficient Digital Transformation

MARCH 21, 2024

Forrester’s report, The Automation Fabric Services Landscape, Q1 2024, offers insights into the evolving landscape and recognizes notable providers in the industry. Automation fabric services encompass a wide range of activities aimed at leveraging technology to optimize business operations.

Automation 64

Automation Service Advisory Manufacturing 64

IBM Services

APRIL 15, 2024

Or we keep adding applications, so our technical debt continues to increase. But we are unable to modernize our applications, as logic that is developed over the years is hidden there. The solution lies in generative AI Let’s explore some of the capabilities or use cases where we see the most traction: 1.

Manufacturing 100

Manufacturing Engineering Analytics Flexibility 100

IBM Services

APRIL 25, 2024

As a developer of AI, IBM works with thousands of clients to help them infuse the technology throughout their enterprise for new levels of insights and efficiency. Much of our experience comes from implementing AI in our own processes and tools, which we can then bring to client engagements.

Inventory Management 70

Inventory Management Automation Engineering Efficiency 70

IBM Services

FEBRUARY 23, 2024

Predictive analytics integrates with NLP, ML and DL to enhance decision-making capabilities, extract insights, and use historical data to forecast future behavior, preferences and trends. Sophisticated ML algorithms drive the intelligence behind conversational AI, enabling it to learn and enhance its capabilities through experience.

Healthcare 103

Healthcare Customer Service Analytics E-Commerce 103

Amzur

JANUARY 31, 2024

Introduction As technology continues to advance at a rapid pace, businesses across the globe are constantly seeking innovative solutions to streamline their operations and stay ahead of the competition. With its robust suite of upgraded features, this release aims to empower businesses with enhanced capabilities and streamlined operations.

Data Entry 103

Data Entry Finance Out-Tasking Analytics 103

IBM Services

FEBRUARY 12, 2024

This leaves them grappling to extract meaningful insights from the vast digital footprints they leave behind. Companies and executives are realizing how they need to stay ahead by deriving actionable insights from the sheer amount of data generated every minute in their digital operations.

Automation 84

Automation Sourcing Out-Tasking Analytics 84

Perficient Digital Transformation

MAY 2, 2024

SFCC’s ability to seamlessly connect with Marketing Cloud, Service Cloud, and Sales Cloud opens up a world of possibilities for businesses seeking to enhance their customer engagement, drive sales, and optimize operations. SFMC insights also enable personalized website content, tailored to individual interests.

E-Commerce 59

E-Commerce Sales Analytics Inventory Management 59

IBM Services

APRIL 22, 2024

This Earth Day, we are calling for action to conserve our scarcest resource: the planet. Sustainability strategy, data and reporting Using data and AI to drive your sustainability strategy while meeting reporting requirements In speaking with our clients around the world, we found that sustainability remains a priority on their agendas.

Sourcing 83

Sourcing Regulations Government Research 83

IBM Services

APRIL 2, 2024

In today’s fast-paced digital economy, businesses are fighting to stay ahead and devise new ways to streamline operations, enhance responsiveness and work with real-time insights. Will picking one over the other provide the optimum solution for all your business operations?

Streamline Operations 63

Streamline Operations Automation Flexibility Administrative 63

IBM Services

FEBRUARY 2, 2024

That connection between DNS performance and revenue is usually followed by a mental adjustment on the operational cost of a premium DNS hosting solution. These enterprise-grade capabilities are where DNS starts to add distinct value for any network team, and that value is priced accordingly.

Out-Tasking 94

Out-Tasking Regulations Operational Costs Service 94

Everest Group

OCTOBER 11, 2023

Multi-country Payroll (MCP) Solutions PEAK Matrix® Assessment 2023 What is in this PEAK Matrix® Report This report assesses 27 MCP providers and positions them on the MCP Solutions PEAK Matrix® as Leaders, Major Contenders, and Aspirants based on their market impact and vision & capability.

Payroll 104

Payroll Sourcing Marketing Flexibility 104

Everest Group

MARCH 23, 2023

Capital Markets Operations – Services PEAK Matrix® Assessment The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes.

Marketing 98

Marketing Robotics Process Automation Service Insurance 98

Everest Group

NOVEMBER 10, 2023

Organizations across various industries are increasingly embracing low-code solutions to streamline their application development processes and enhance operational agility. Low-code Application Development Platforms As 2024 approaches, the low-code application development platforms market experiences robust growth and significant innovation.

Insurance 105

Insurance Finance Healthcare Information Technology 105

Perficient Digital Transformation

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. The report offers an in-depth overview of 38 digital transformation service providers, offering valuable insights into the market landscape.

Service 98

Service Right-Sizing Research Healthcare 98

Zinnov

FEBRUARY 29, 2024

At Davos 2024, a pivotal insight emerged: the business landscape is ripe for collaboration, far beyond what many leaders previously recognized. This concept opens up new possibilities for enriching business practices and fostering partnerships, particularly between Technology Service Providers (TSPs) and Global Capability Centers (GCCs).

Service 64

Service Collaborations Advisory Resource Optimizing 64

Everest Group

APRIL 11, 2024

After a turbulent past year, 2024 holds great promise for CXM outsourcing, with generative AI and other technologies poised to transform contact center operations. Several technological advancements are poised to catalyze growth and reshape contact center operations. 2024 has ushered in an exciting new chapter of transformation.

Outsourcing 59

Outsourcing Nearshoring Offshoring Efficiency 59

Magellan Solutions

JANUARY 29, 2024

Get ready to uncover the enlightening wisdom and insights Fred Chua shares. Shift in Vision and Office Dynamics: Chua takes us back, recalling, “Our original vision involved partnering with a U.S.-based Unfortunately, we could not partner with a US-based call center, leading us to outsource call center operations in 2005.

BPO 98

BPO Call Center Business Process Outsourcing Outsourcing 98

Perficient Digital Transformation

OCTOBER 25, 2023

Here at Perficient, we work with strategic business partners and enterprise-level clients to drive strategic growth in their digital, data, and operational processes. The bulk of our customers have already started implementing, are actively exploring, or in the midst of documenting their point of view and roadmap on AI. It is not new.

Out-Tasking 110

Out-Tasking Efficiency Management 110

IBM Services

NOVEMBER 29, 2023

Complex event processing (CEP) enables teams to transform their raw business events into relevant and actionable insights, to gain a persistent, up-to-date view of their critical data and to quickly move data to where it is needed, in the structure it’s needed in. This helps to simplify data analysis and enable informed decision-making.

Automation 90

Automation Analytics Sourcing Operational Costs 90

Everest Group

MARCH 23, 2023

Capital Markets Operations – Services PEAK Matrix® Assessment The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes.

Marketing 86

Marketing Robotics Process Automation Service Insurance 86

IBM Services

FEBRUARY 22, 2024

While AI can undoubtedly offer a competitive edge to organizations that effectively leverage its capabilities, we have seen unique concerns from industry to industry and region to region that must be considered—particularly around data. And our work doesn’t stop there.

Regulations 78

Regulations Cybersecurity Design Government 78

IBM Services

SEPTEMBER 11, 2023

The result is easier, faster cloud transformation, technology deployment, and more secure operations, which can help drive better business results. Data is the fuel that powers AI algorithms, enabling them to generate insights, predictions, and solutions that drive businesses forward.

Engineering 112

Engineering Collaborations Insurance Software 112

Everest Group

JUNE 26, 2023

Healthcare Payer Operations PEAK Matrix® Assessment The healthcare industry constantly evolves, requiring organizations to continuously adapt and enhance their capabilities to stay competitive. The report positions the providers’ market shares relative to each other, and evaluates their strengths and limitations.

Healthcare 96

Healthcare Analytics Administrative Marketing 96

Everest Group

NOVEMBER 30, 2023

MedTech Operations As the global MedTech industry gradually recovers from the disruption caused by COVID-19, it confronts various new challenges, including changing consumer preferences, staffing shortages, supply chain disruptions due to geopolitical tensions, and evolving regulatory frameworks and standards across different markets.

Manufacturing 64

Manufacturing Regulations Analytics Marketing 64

Everest Group

NOVEMBER 1, 2023

Watch this LinkedIn Live event to access key insights from our comprehensive study of ~35 top CPG and retail companies, focusing on GBS model maturity within CPG and retail organizations. Viwers will gain actionable insights, learn variations in GBS model adoption, and discover best practices to build future capabilities.

Retail 59

Retail Marketing Global Business Services Company Focus 59

Amzur

JANUARY 10, 2024

Regardless of the size and scale of businesses, AI implementation rates have skyrocketed in recent years, transforming the way organizations look at their business data and use it for a better customer experience and internal operational productivity. But what if you are operating in silos with low-quality data?

Data Entry 105

Data Entry Right-Sizing Robotics Process Automation Automation 105

Everest Group

OCTOBER 24, 2023

Cloud Services – Europe In the continuously maturing cloud adoption landscape, enterprises are leveraging cloud services to increase operational efficiency, enable business innovation, and accelerate organizational growth. European enterprises are primarily adopting cloud to drive operational efficiencies and business growth.

Service 64

Service Retail Information Technology Marketing 64

Perficient Digital Transformation

MARCH 25, 2024

By using your company’s data, Einstein Copilot understands the unique context, terminology, and nuances of your operations, mitigating potential biases present in external datasets, and delivering the right information in the context your users expect. I’m excited to see the progress and how this tool helps our clients!

Data Entry 59

Data Entry Manufacturing Healthcare Collaborations 59

Everest Group

MARCH 8, 2024

With the emergence of generative AI / Large Language Models (LLMs), enterprises worldwide are swiftly adopting AI to unlock new revenue streams, reduce operating costs, enhance user experiences, and gain significant industry differentiation. As a result, businesses are outsourcing DAL solutions to external providers.

Manufacturing 64

Manufacturing Banking Regulations Operational Costs 64

Everest Group

NOVEMBER 30, 2023

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. Learn More What is the PEAK Matrix®?

Management 64

Management Healthcare Sourcing Flexibility 64

Everest Group

OCTOBER 7, 2023

Property and Casualty (P&C) Insurance BPS Enterprises have been increasingly turning to P&C insurance BPS providers during the recession to address elevated operating costs resulting from heightened inflation, which has led to increased claims expenses and rate adjustments for various P&C products.

Insurance 64

Insurance Human Resources Payroll Outsourcing 64

The Hackett Group

DECEMBER 10, 2021

Today, data is embraced as one of the most valuable company assets, because it is not only a record of what happened… it can be used to gain insight into what is likely to happen in the future. Typically, they start by consolidating pockets of expertise into a center of excellence (COE). Reap the Rewards.

Analytics 98

Analytics Government Automation Efficiency 98

Perficient Digital Transformation

NOVEMBER 28, 2023

These offerings layer services on top of CAST’s software intelligence technology that automatically ‘understand’ custom-built software systems, providing actionable insights across all applications. About Perficient Perficient is the leading global digital consultancy. About Perficient Perficient is the leading global digital consultancy.

Software 52

Software Sourcing Engineering Sales 52