Magellan Solutions

JANUARY 22, 2024

Running a small-medium enterprise today means constantly looking for outsourced business solutions to improve the business and keep up with the competition. Outsourced IT services include managed IT, software development, cloud computing, data science, and web/mobile development.

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Outsourcing BPO Out-Tasking Business Process Outsourcing 52

Magellan Solutions

AUGUST 10, 2021

Let’s take a look at why BPO Philippines is your best bet if you want to attract at least 70% of your global consumers. Many corporations turn to BPO Philippines to maximize their potential in terms of profitability and productivity. Almost 90% of businesses in the US belong to the small and medium enterprises (SMEs) group. .

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BPO Call Center Outsourcing Customer Service 52

Magellan Solutions

MAY 5, 2021

How Telecom BPO Services Maximizes Productivity? The telecom BPO services provide a lot of advantages to various industries. It allows them to be more flexible with their business. With this in mind, how exactly telecom BPO services affect different business aspects? Customer Service.

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Magellan Solutions

APRIL 21, 2021

What is KPI in the BPO Philippines ? The BPO Philippines provides several metrics to determine the growth and development of a company. It is an efficient way to plan all your business strategies. Besides that, we will check how the BPO Philippines set KPIs for their business partners. . Call Answer Time.

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BPO Call Center Outsourcing Retail 52

Magellan Solutions

MAY 8, 2021

So in this article we will discuss the relevance of VA to businesses and when is the right time to get one for your company? What Does Personal Virtual Assistant Philippines BPO do? Virtual Assistance Agents assist business owners in handling day-to-day tasks for their company. 24/7 Service. Customized Services.

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BPO Business Process Outsourcing Outsourcing Content Writing 52

Magellan Solutions

JULY 7, 2021

Outsourcing to BPO Philippines and other nations reduce the chances for American citizens to get jobs? Flexibility. Location and economy directly affects BPO pricing. It also improves customer service and satisfaction, giving your customers an incentive to return to your firm when they need something.

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BPO Jobbing Call Center Business Process Outsourcing 52

Magellan Solutions

AUGUST 13, 2021

Many call center companies in BPO Philippines focus on improving the skills of their agents this 2021. There are several ways on how BPO Philippines improve the quality of their service of their business partners. Improvement of Agents’ Skills vs Integration of Artificial Intelligence of BPO Companies in the Philippines.

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Magellan Solutions

MAY 2, 2024

The global BPO market is projected to reach $525 billion by 2030 , growing at over 9% annually. These companies have leveraged global talent pools and flexible workforce models to drive efficiency, innovation, and revenue growth. Outsourcing specific tasks provides more flexibility. In 2016, it also outsourced some IT tasks.

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Magellan Solutions

JULY 22, 2021

Many start-up healthcare facilities want to outsource medical billing service in order to focus on their core function. So, hospital owners are naturally looking for a place where they can outsource billing services. . But unlike other BPO functions, any outsourced medical-related tasks require special qualifications.

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Magellan Solutions

MAY 27, 2021

The best call center providers focus on quality customer services over vanity numbers. Besides, the easiest way to differentiate your business from others in your industry is customer service and not rankings. The better service you can provide to customers, the more people will seek your offers.

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Magellan Solutions

MARCH 13, 2024

Companies often take advantage of offshoring by moving tasks like software development, customer service, data entry, and back-office functions to countries like India, the Philippines, Eastern Europe, or Latin America. Scalability and Flexibility Offshore teams can quickly scale in size to meet changing business demands.

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Magellan Solutions

MAY 14, 2021

Consequently, BPO companies, specially in the Philippines , remain strong and continue to drive results despite the risk presented by Covid-19. It means that during a virus outbreak, customer service will suffer because of a reduced workforce. It saves customers the effort to reach a live agent or a BPO company.

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Magellan Solutions

MARCH 20, 2020

An order taking call center is a service designed to handle calls and meet the communication needs of customers. Agents take orders, answer inquiries, and provide post-purchase customer service. The following are the functions covered by an order taking service: Taking order by phone. Customer service.

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Call Center BPO Outsourcing Customer Service 52

NoonDalton

FEBRUARY 20, 2023

Focus your attention on business development: Expand your enterprise rather than merely paying for it. Increase business flexibility and risk-free expansion: With time zone differentials, you may now have your business managed for up to 24 hours. Instead, put your labor fund to use in your company.

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Magellan Solutions

NOVEMBER 17, 2021

Online dental appointments are flexible for after-hours scheduling. Provides transparency, trust and flexibility to patients. On the contrary, a BPO company can immediately provide custom solutions that perfectly fits your requirements. Choose Magellan Solutions For Your Dental Appointment Reminder Service.

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Magellan Solutions

JUNE 5, 2021

These top 5 call center service provider for SMEs will show us why offshore outsourcing is better. There are a lot of things to consider when looking for the perfect call center service provider for your small business. . Do BPO companies have a minimum? Can you just get a small team for your call center service? .

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Magellan Solutions

JULY 5, 2021

As a result, it might be hard for any start-up business owner to look for the right BPO company for their operation. . It’s already a given fact that call center Philippines offers the most affordable pricing without compromising the quality of the service. Customer-based Organization. Endless Development.

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Magellan Solutions

JULY 16, 2021

Each company has distinct requirements and characteristics that influence the number of agents required to provide the best service to customers. . Business process outsourcing (BPO) allows companies to maximize their potential. Additional Services Offered. Other call center businesses have fewer options.

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Magellan Solutions

MAY 25, 2021

Is Medical Background Necessary in Dental Answering Service? Patients calling your dental clinic deserve the best customer service anytime. That is why dental answering service is critical for every organization. . Having your own live answering service is better than automated voice messages.

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Service BPO Customer Service Healthcare 52

Magellan Solutions

OCTOBER 26, 2021

Less flexibility. Increase flexibility. Companies must have the ability to easily adapt to changing business landscape and market. Top Five Benefits of Short-term Contracts and Long-term Contracts of Technical Support for Small Business. Outsourcing can get flexible however you want. Short-term Contracts.

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Magellan Solutions

JUNE 18, 2021

That’s why BPO should have this procedure to ensure the legitimacy of every application. Sometimes, fraudsters will just use skype to create a spoofed call ID that looks like customers’ number. When detected, BPO companies will categorize the phone number as a blacklist phone number. Phone Printing. Additional Regulatory Risk.

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Call Center BPO Banking Outsourcing 52

Magellan Solutions

JULY 14, 2021

While the general benefit that most US businesses get from outsourcing is cost-saving , the Philippine inbound customer service solutions offer much much more. As this is the basic education level anyone working in the BPO company must fulfill first in order to join the workforce. . Flexibility. TALK TO US!

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Magellan Solutions

SEPTEMBER 4, 2021

With the attraction of offshore back-office services, a number of back-office operations are unquestionably seizing the opportunity to gain from outsourcing. Here are some of the most outsourced BPO services : Data Entry. The Top BPO Company in the Philippines. Complete the contact form below and talk to us for free!

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Magellan Solutions

JULY 11, 2021

That’s why we will make your life easier as we will list down the 7 best telemarketing service providers that can ensure your success. Flexibility of the Service. PROS: Magellan Solutions offer a shared service team that is more affordable compared to a dedicated call center team. Their service offer is also exceptional.

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Call Center BPO Outsourcing Business Process Outsourcing 52

Magellan Solutions

JUNE 22, 2021

However, the current pandemic situation really pushed many businesses to the edge. That’s why BPO companies offer full automation in their processes. With this in mind, let’s take a look at how digitalization improves the service in insurance accounting outsourcing: Self Service Dashboards. Community Moderation Services.

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Magellan Solutions

JULY 17, 2021

So, what difference can an insurance outsourcing company make for your business? The Insurance Business Process Outsourcing (BPO) market share in the US is around US$1.7 So, it is only fitting that partnering with a BPO company could also give you access with this technology. Data Management Service.

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Magellan Solutions

MAY 23, 2021

However, there are a lot of contact center services to choose from. Thus, it’s hard to keep track of what’s good for your business. As more and more companies are outsourcing, BPO companies need to adjust with the rising call center demands. per hour for a shared service call center. 1 month – 6 months.

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Magellan Solutions

JULY 28, 2021

In this article, we will check why call centre services Philippines must be your go to solution when you want to deal with your uncooperative B2B prospects. BPO Companies Trained Filipino Telemarketers to Listen Before Pitching the Product. 80% of the time, they base their decision on their customer service experience.

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Call Center BPO Sales Outsourcing 52

Magellan Solutions

JULY 18, 2021

This is a VA agency philippines that offers staff that can act as your own customer service representatives, administrative assistants and HR officers. This is a leading BPO company in the country that can help you find virtual assistant Philippines. How to get their services: Drop your contact information here.

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Magellan Solutions

SEPTEMBER 10, 2019

These customers seek help in the following areas: Getting extra information about a product or service. Inconsistent service. And other customer service-related concerns. Meanwhile, outbound call services assist you in: Generating leads. Sell products or services. How Outsourcing Helps Your Business.

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Premier BPO

AUGUST 19, 2021

To help with that, Premier BPO has created our very own collection of Outsourcing terms to help anyone easily converse like an expert. . Below you will find a categorized vocabulary of Outsourcing Terms and general business terminology applied across multiple industries today: Outsourcing Definitions. Customer Care.

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Magellan Solutions

FEBRUARY 16, 2018

A 2015 Business Development Bank of Canada research paper entitled, “SMEs and Growth: Challenges and Winning Strategies” also found out from their survey findings that 64 percent consider rising operating costs as a major challenge facing SMEs’ growth. Poor economies of scale. Magellan Solutions Outsourcing Inc.

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Magellan Solutions

JUNE 6, 2021

Before dealing with an outsourced phone support provider, you should check what kind of contract they have for your business. Looking for an affordable and quality outsourced phone support provider is a hard task because you need to compare a lot of BPO companies. This is one of the most popular contracts for BPO companies.

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Outsourcing Call Center BPO Sales 52

Magellan Solutions

JUNE 21, 2021

One of many reasons why a call center service provider becomes successful is their use of a cloud-based platform. 60% of call center service provider are more interested in improving their service rather than expanding. . It is the reason why managed cloud service becomes popular in the outsourcing industry.

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Call Center Service BPO Outsourcing 52

Magellan Solutions

MAY 6, 2021

But since the 1990s, high-end technology slowly incorporated itself into the outsourcing industry, drastically improving the lives of BPO owners and their clients. Developers of BPO software are taking hybrid call centers one step further by creating novel ways to encompass more than inbound and outbound calling communication.

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Call Center Service Sales BPO 52

Magellan Solutions

JULY 9, 2021

Imagine how much you can gain when you outsource your service to Magellan Solutions? We offer a customer service focus in your telemarketing campaign. . Digital Minds BPO. TMJ Philippines BPO. As stated MS celebrates it’s 18th year in the BPO industry. Customer Survey . Magellan Solutions.

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