Vilmate

NOVEMBER 30, 2023

When the value of cryptocurrencies began to plummet in the spring of 2022, it served as the first sign that something was going wrong in the global tech market. Some specialists compare the current situation to the 2019 IT boom caused by increased demand during the COVID-19 pandemic.

Jobbing 52

Jobbing Cybersecurity Marketing Out-Tasking 52

Anexa

NOVEMBER 7, 2021

Between 2012 and 2019, profit pools (earnings before interest, taxes, depreciation, and amortization – or EBITDA) grew at a compound average growth rate of approximately 5%. Tech-enabled care is the true healthcare wave of the future. Like every other industry, the healthcare sector has been deeply impacted by COVID-19.

BPO 40

BPO Outsourcing Healthcare Pharmaceuticals 40

Anexa

NOVEMBER 7, 2021

A big part of the ecommerce trend is the contactless, ‘buy online, pick up in store’ (BOPIS) model, which took off during COVID and is here to stay, underscoring the importance of an omnichannel strategy for retailers who want to lead. Even last year, in the depths of the pandemic, holiday retail sales grew by 5.8% – up from 4.1%

Business Process Outsourcing 40

Business Process Outsourcing Retail Outsourcing Data Entry 40

Zinnov

MAY 10, 2022

Between 2019 and mid-2021, businesses all over the world were left scrambling for solutions and ways to keep their head above water. Key trends have emerged that will define how the rest of 2022 will pan out for companies around the world. Our evaluation also highlighted wide ranging trends with respect to the cost of talent worldwide.

Engineering 52

Engineering Software Insurance Banking 52

Zinnov

MAY 10, 2022

Between 2019 and mid-2021, businesses all over the world were left scrambling for solutions and ways to keep their head above water. Key trends have emerged that will define how the rest of 2022 will pan out for companies around the world. Our evaluation also highlighted wide ranging trends with respect to the cost of talent worldwide.

Engineering 52

Engineering Software Insurance Banking 52

Amzur

AUGUST 5, 2021

One of the most exciting new technologies is already out there, fully formed on the market: 5G high-speed mobile internet, which began deploying in 2019, is poised to bolster economies and change the world as we know it. The post Top 4 dominated future technology trends of InsurTech appeared first on Amzur.

Insurance 74

Insurance Robotics Process Automation Human Resources Call Center 74

Everest Group

MAY 18, 2022

Konecta, acquired by Pacheco together with the company’s management team in 2019, is a leading tech-enabled end-to-end CX BPO player in the Spanish-speaking markets. With Sitel’s acquisition of Sykes and Webhelp’s acquisition of OneLink BPO and Dynamicall in 2021, the trend of consolidation among CXM market players is gaining traction.

Business Process Outsourcing 52

Business Process Outsourcing BPO Marketing E-Commerce 52

Everest Group

MAY 10, 2022

Some nascent sourcing destinations, like Rwanda, have taken significant steps in this direction by introducing STEM education in 2019 at all education levels through its “New Competence-Based Curriculum,” focused on STEM and Information and Communications Technology (ICT)-led education. trillion by 2025 and $2.5

Service 52

Service Third Party Outsourcing Government Regulations 52

Zinnov

FEBRUARY 28, 2022

This is a marked acceleration of activity compared to only 8 acquisitions between 2017 and 2019. The Software Developer Shortage in the US and the Global Tech Talent Shortage in 2022 on DAXX. Global Hybrid Cloud Market – Growth, Trends, COVID-19 Impact, and Forecasts (2022 – 2027) by Mordor Intelligence.

Retail 98

Retail Healthcare Marketing Software 98

Zinnov

OCTOBER 25, 2021

To put things in perspective, Microsoft’s 2021 Work Trend Index showed that 41% of the workforce across the globe are looking to change their jobs. However, this greater churn in the technology ecosystem was underscored by the findings of a recent study by Zinnov on Salary Increase, Attrition, and Hiring Trends among GCoEs.

Jobbing 52

Jobbing Engineering Marketing Collaborations 52

Zinnov

OCTOBER 25, 2021

To put things in perspective, Microsoft’s 2021 Work Trend Index showed that 41% of the workforce across the globe are looking to change their jobs. However, this greater churn in the technology ecosystem was underscored by the findings of a recent study by Zinnov on Salary Increase, Attrition, and Hiring Trends among GCoEs.

Jobbing 52

Jobbing Engineering Software Marketing 52

IBM Business Partners

JULY 19, 2023

Other use cases where generative AI models can help life sciences organizations unleash competitive advantage are: Summarization : call center interactions, documents such as financial reports, analyst articles, emails, news, media trends and more. market were cleared between 2019 to 2022, with more than 300 apps in just four years.

Co-Sourcing 66

Co-Sourcing Regulations Human Resources Manufacturing 66

Zinnov

MAY 30, 2023

GPT1 was introduced in 2018, followed by GPT2 in 2019, GPT3 in 2020, and GPT4 in 2023. Other Tech Majors Adobe launched the beta version of the Firefly Model, which enables users to generate high-quality images and fancy text effects. to generate textual content.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Magellan Solutions

JULY 29, 2021

Even as nascent applications in artificial intelligence (AI) gained traction in the 2000s, telemarketing companies Philippines were more focused on using tech to slash costs than they were on improving customer experience. . We talked about the importance of implementing quality assurance in your contact center in a previous blog.

Call Center 52

Call Center Sales Analytics Insurance 52

Amzur

OCTOBER 14, 2021

Ultimately, the pandemic has caused a surge and a change in tech talent acquisition strategies across industries, and led to companies embracing modern business initiatives such as digital technology transformation for seamless business operations. . Virtual tech talent acquisition strategies. Hiring senior-level executives.

Right-Sizing 85

Right-Sizing Jobbing Administrative Software 85

Vilmate

APRIL 23, 2024

Research from 2019 shows that digital technologies contributed to about 4% of greenhouse gas emissions , which is comparable to the environmental effects of the aviation industry. Sure, some tech these days helps the environment, like artificial intelligence. However, this belief is mistaken. United Nations recommends a 7.6%

Government 52

Government Information Technology Sourcing Nearshoring 52

Groove Technology

FEBRUARY 8, 2022

Research has shown that the primary factors that allow online stores to achieve a business profit are the identification of customer preference and the understanding of their shopping trends. Trends, on the other hand, do not guarantee high conversion rates or positive user experiences. Every website is distinct in its own way.

Sales 130

Sales Engineering Flexibility Sourcing 130

Hyland

OCTOBER 27, 2022

You may find yourself asking: Is a new solution worth the overhaul of your tech stack, or is it better to stick with your current providers to see if their products will adapt sometime during this fiscal year? But this whitepaper was commissioned by Hyland and published in 2019 … well before the pandemic swept the globe.

Government 82

Government Out-Tasking Software Collaborations 82

Automation Anywhere

SEPTEMBER 15, 2021

Gartner listed it as its #1 strategic tech trend , and its significance will only grow in the coming years, surpassing traditional rule-based Robotic Process Automation (RPA) in favor of this new RPA fueled with artificial intelligence (AI) capabilities. But just three in 10 have moved beyond the pilot stage.

Automation 72

Automation Robotics Process Automation Out-Tasking Engineering 72

3Pillar Global

MARCH 15, 2021

In 2019 , a joint report from Harvey Nash and KPMG found that the main reason technology leaders outsource is to ‘access skills not available in-house.’. They’re three times more likely to have exceeded their 2019 business goals than those who haven’t yet embraced “customer obsession.”. The CX Factor. The Growing Skills Gap.

Software 40

Software Outsourcing Labor Costs Robotics Process Automation 40

Zinnov

JANUARY 28, 2022

Indian IT giant, Tech Mahindra (“TechM”), announced its acquisition of Com Tec Co IT Ltd (“CTC”), a European Digital Engineering firm, for € 310 Mn (USD 354 Mn) last week. Given the rise in valuations across the sector since 2019, we believe that the valuation levels are broadly in-line with the current industry trends.

Nearshoring 52

Nearshoring Insurance Engineering Banking 52

Zinnov

JANUARY 28, 2022

Indian IT giant, Tech Mahindra (“TechM”), announced its acquisition of Com Tec Co IT Ltd (“CTC”), a European Digital Engineering firm, for € 310 Mn (USD 354 Mn) last week. Given the rise in valuations across the sector since 2019, we believe that the valuation levels are broadly in-line with the current industry trends.

Nearshoring 52

Nearshoring Insurance Engineering Banking 52

Everest Group

APRIL 6, 2022

The latest news continues the hot trend of new tech developments and strong M&A activity in this space with companies from different technology universes, such as automation (UiPath), process orchestration (Appian), and big tech (SAP, IBM), entering the process mining market through acquisitions.

Robotics Process Automation 52

Robotics Process Automation Marketing Automation Out-Tasking 52

Zinnov

DECEMBER 2, 2022

Creating content has never been easy; from reels, videos, statuses, and blog articles, even as you are reading this idea, over 500 hrs. For instance, in 2019, Canva’s revenue from Canva for Enterprise doubled. of immersive, interactive user content are being uploaded on major platforms.

Collaborations 108

Collaborations Design Out-Tasking Marketing 108