IBM Services

NOVEMBER 14, 2023

IBM named a Leader In the report, Forrester Research evaluated 15 digital process automation (DPA) providers against 26 criteria in three categories: Current offering, Strategy and Market presence. In addition, IBM received the highest possible score in vision, innovation and partner ecosystem in the Strategy category.

Automation 115

Automation Software Government Research 115

Everest Group

SEPTEMBER 14, 2023

Uncover the risks and learn recommendations to address them in this blog. Understanding these potential pitfalls and developing a comprehensive plan to mitigate them will ensure enterprises reap the many benefits cloud offers.

Government 64

Government Finance Risk Management Risk Management 64

Everest Group

OCTOBER 3, 2023

Learn about the changing dynamics of deal teams, their structures across various types of service providers, and other valuable insights from our analysis of pricing support teams in this blog. Pricing teams play a vital role in securing pivotal business agreements and ensuring deal success by shaping pricing strategies and contracts.

Accounting 59

Accounting Sales Finance Analytics 59

Everest Group

APRIL 16, 2024

Enterprises actively seek innovative solutions from partners to facilitate swift application migration, intelligent optimization, and seamless integration into modern hybrid environments. In response, providers are evolving their offerings to meet these demands and provide value-added solutions.

Service 52

Service Insurance Sourcing Research 52

Perficient Digital Transformation

JANUARY 31, 2023

“I’m thrilled to share that six of my colleagues have been named a Sitecore Most Valuable Professional (MVP) for 2023 in the categories of technology, strategy, and ambassador,” Brian Beckham, General Manager, said. Each year, Sitecore MVP titles award experts on the basis of three categories: technology, strategy, and ambassador.

Sales 115

Sales Research Management 115

Everest Group

JANUARY 17, 2024

Payment Integrity Solutions The payment integrity market is dynamically transforming, continuously adapting and enhancing fundamental capabilities within the healthcare industry. The growing emphasis on ensuring accurate and efficient payment processes is creating various opportunities.

Healthcare 69

Healthcare Collaborations Analytics Marketing 69

Everest Group

MAY 17, 2024

To address these challenges, sustainability enablement technology and services have become indispensable tools, providing instrumental solutions to navigate the complexities of sustainability initiatives. Enterprises must select partners that provide innovative solutions and demonstrate a dedication to sustainability principles and values.

Service 52

Service Impact Sourcing Marketing Outsourcing 52

Everest Group

MARCH 8, 2024

Data Annotation and Labeling (DAL) Solutions for AI/ML The global spend on AI is soaring as enterprises across diverse sectors increasingly tap into its transformative potential. As a result, businesses are outsourcing DAL solutions to external providers.

Manufacturing 64

Manufacturing Banking Regulations Operational Costs 64

Everest Group

MARCH 18, 2024

Amid this transformative landscape, enterprises are constantly seeking providers capable of delivering comprehensive UCC solutions while adeptly navigating the intricate interplay between Employee Experience (EX), productivity enhancement, and cost optimization. LEARN MORE ABOUT Top Service Providers

Collaborations 64

Collaborations Service Manufacturing Banking 64

Everest Group

JUNE 26, 2023

To achieve these objectives, healthcare providers are forging robust partnerships within ecosystems, collaborating with top third-party providers, developing innovative technological solutions, and implementing novel approaches such as Business-Process-as-a-Service (BPaaS) and provider solutions for service delivery.

Healthcare 96

Healthcare Analytics Administrative Marketing 96

Everest Group

APRIL 6, 2023

Similar to the super-major formation era of the late 1990s and early 2000s in the oil and gas industry, Concentrix, Foundever, and Teleperformance are poised to form a new category of global CXM Titans that have the potential to dominate the market due to their extensive resources, expertise, and global reach.

Management 52

Management Legal Services Human Resources Collaborations 52

Everest Group

APRIL 22, 2024

Unlike their large counterparts, which have the resources to build complex solutions with extensive customization, the majority of SMBs seek packaged solutions, including preconfigured industry solutions, to transform their processes and experiences. SAP mid-market customers have distinct priorities compared to large clients.

Marketing 59

Marketing Service Manufacturing Efficiency 59

Everest Group

MARCH 11, 2024

Each provider profile offers a comprehensive picture of its service focus, key Intellectual Property (IP) / solutions, domain investments, and case studies. Contents: This report features detailed assessments, including strengths and limitations, of 23 providers that focus on IT transformation services in the CPG industry.

Service 59

Service Retail Manufacturing Banking 59

Everest Group

JANUARY 16, 2024

Recognizing the necessity of agility in a dynamic market, they plan to utilize cutting-edge technology solutions and platforms to promptly respond to evolving consumer preferences and emerging trends. Each provider profile provides a comprehensive picture of its service focus, key IP/solutions, domain investments, and case studies.

Retail 69

Retail E-Commerce Service Sourcing 69

Hyland

APRIL 27, 2023

Finalists in three categories will be recognized at CommunityLIVE, where winners will receive complimentary conference passes and hotel accommodations to attend the event. > Innovative cloud solution Demonstrating impressive innovation and achieving incredible results by leveraging a cloud content services solution from Hyland.

Service 52

Service 52

SEBPO

APRIL 18, 2023

SEBPO is also recognized with a “Sustained Excellence” distinction for making the list for at least five consecutive years and the “All Star” distinction for exceptional scores in each major judging category. SEBPO was awarded full stars for distinguishing itself in each of the four judging categories for 2023. SERVICES What we do.

Global Outsourcing 98

Global Outsourcing Outsourcing Outsourcing Professionals Selective Outsourcing 98

Everest Group

MARCH 5, 2024

How will the engineering services market shape out in 2024, and what can service providers do to improve win rates in deals? Who should attend?

Engineering 59

Engineering Marketing Service Advisory 59

Everest Group

JANUARY 2, 2024

Providers with extensive AI capabilities, domain expertise, and a portfolio of innovative solutions can serve as invaluable partners that guide enterprises through the evolving AI ecosystem and translate pilot projects and Proofs of Concepts (PoCs) into successful implementations. LEARN MORE ABOUT Top Service Providers

Service 59

Service Manufacturing Sourcing Automation 59

Everest Group

JANUARY 17, 2023

In this blog, we’ll focus on the application development capabilities. Everest Group gathered insights about the platform capabilities from the provider using a comprehensive RFI that collected more than 190 data points across 17 categories, followed by a briefing and demo showcasing the platform’s capabilities. Interoperability.

Research 52

Research Collaborations Sourcing Design 52

IBM Services

FEBRUARY 2, 2024

Not an easy task when you need to celebrate the achievements and stories of more than 1,000 nominees across nearly 100 categories. A generative AI content engine fueled by trusted data This year’s solution uses watsonx to leverage a powerful large language model (LLM) hosted in the watsonx.ai

Collaborations 61

Collaborations Information Technology Engineering Flexibility 61

Everest Group

MARCH 18, 2024

As CMOs reassess their strategies, marketing service providers are also evolving, shifting from traditional offerings to strategic enablement of innovative solutions focused on Customer Experience (CX). LEARN MORE ABOUT Top Service Providers

Marketing 59

Marketing Service Insurance Finance 59

Groove Technology

JUNE 16, 2023

Over the years, Groove Technology has been proud to be a cornerstone for innovative, high-impact, cost-effective solutions that drive success for our clients. “To be named as one of the top software companies in Vietnam by Clutch.co, and to win four category awards, is a great achievement. ” – CEO of Groove Technology.

Software 130

Software Service 130

Everest Group

SEPTEMBER 27, 2023

Employer of Record (EOR) Solutions Expanding globally is often a multifaceted and time-consuming process that requires organizations to navigate unfamiliar legal systems, tax structures, and global payroll procedures. LEARN MORE ABOUT Top Service Providers

Human Resources 59

Human Resources Payroll Sourcing Retail 59

Perficient Digital Transformation

FEBRUARY 27, 2024

most efforts are focused on point solutions that address specific applications, projects, or business unit needs. I could talk about each of these components in detail, but for the purposes of this blog and brevity, let me say that organizations need to decide what data of all the data inside and outside the organization they want to collect.

Government 115

Government Analytics Collaborations Management 115

Everest Group

NOVEMBER 6, 2023

The need for effective cloud security solutions has intensified due to the expansion of cloud infrastructure, which has led to larger attack surfaces, rising cyber threats, complexities in posture management, and frequently changing regional cloud governance and security policies. LEARN MORE ABOUT Top Service Providers

Service 64

Service Cybersecurity Regulations Government 64

Everest Group

NOVEMBER 30, 2023

Solutions such as patient engagement, denial management, and medical coding are in demand as healthcare providers are expected to continue prioritizing solutions that not only address current challenges but also provide flexibility for future developments in the healthcare landscape. Learn More What is the PEAK Matrix®?

Management 64

Management Healthcare Sourcing Flexibility 64

Perficient Digital Transformation

JANUARY 9, 2024

This past year, Perficient’s commerce and healthcare teams collaborated with Adobe’s commerce and healthcare teams to build this new, HIPAA-ready solution specifically for use cases like this. A solution that can provide baseline HIPAA and PHI-ready features is essential in delivering this promise to patients and their loved ones.

Healthcare 52

Healthcare Insurance Accounting Flexibility 52

Everest Group

FEBRUARY 14, 2023

CIOs and CTOs Vendor managers Strategic sourcing leaders Global sourcing managers Category leaders Service provider solution leads Service provider sales leaders Service provider pricing & commercial leaders Rohan Pant Practice Director Abhishek Sharma Partner Shitika Ujjain Practice Director Related Content The Role of ESG in IT Services Pricing: (..)

Outsourcing 52

Outsourcing Strategic Sourcing Sourcing Sales 52

Perficient Digital Transformation

MARCH 28, 2022

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed.

Administrative 139

Administrative Flexibility Managed Services Software 139

Perficient Digital Transformation

AUGUST 8, 2023

In this blog, we will discover what is Salesforce Knowledge , what are its features, how to enable it and many more. Articles can include the detail information about the product, its features and functionalities and many a times frequently asked questions (FAQs) along with satisfactory solutions. These articles can be of any type.

E-Commerce 52

E-Commerce Administrative Sales Management 52

Everest Group

JUNE 13, 2023

In response, providers are enhancing VMS capabilities to support all contingent categories and meet diverse client requirements. Additionally, they are enhancing their VMS solutions’ User Interface (UI) / User Experience (UX), strengthening integration capabilities, and offering mobile-enabled solutions.

Management 52

Management Analytics Marketing Research 52

Perficient Digital Transformation

FEBRUARY 9, 2024

We’re thrilled to announce that this year, Sitecore has recognized nine of our Perficient colleagues the well-earned title of Sitecore Most Valuable Professional in all three categories- Strategy, Technology, and Ambassador. I shared my knowledge, but most importantly, I’ve met so many new people.

Design 64

Design Collaborations Management 64

Everest Group

AUGUST 31, 2023

As the industry receives investments in smart manufacturing, providers are assuming the role of end-to-end digital transformation partners by collaboratively developing solutions to assist enterprises in their digital journeys. LEARN MORE ABOUT Top Service Providers

Manufacturing 59

Manufacturing Service Analytics Marketing 59

Everest Group

MARCH 23, 2023

They are offering solutions that accelerate the shift from robotic process automation to intelligent automation and bringing in technologies such as predictive and prescriptive analytics, ESG profiling, and distributed ledger technology. LEARN MORE ABOUT Top Service Providers

Marketing 98

Marketing Robotics Process Automation Service Insurance 98

Everest Group

FEBRUARY 16, 2024

Providers are seizing opportunities to leverage technology in their capabilities, provide platform-led solutions, and co-innovative advisory services to meet the industry’s growing demands. In response to these challenges, the demand for digital-led FCC offerings is rising. LEARN MORE ABOUT Top Service Providers

Co-Sourcing 69

Co-Sourcing Banking Service Advisory 69

Everest Group

SEPTEMBER 6, 2023

Each provider profile provides a comprehensive picture of its service focus, key IP/solutions, domain investments, and case studies. LEARN MORE ABOUT Top Service Providers

Management 64

Management Service Outsourcing Marketing 64

Everest Group

SEPTEMBER 7, 2023

In this dynamic landscape, the focus is shifting from conventional mobility solutions to a more captivating and immersive automotive experience. Automotive enterprises are now eagerly hopping on to this transformative paradigm, embracing the idea of enhancing customer experience and redefining the future of mobility.

Engineering 59

Engineering Service Insurance Software 59