Everest Group

JUNE 6, 2023

Compelling client success stories with renowned organizations like US Bank and Bristol Myers Squibb also were shared with the analysts and advisors who attended the event. As analysts, we will closely scrutinize Cognizant’s progress in these areas and offer insights to buyers and investors in IT and Business Process Services.

Banking 52

Banking Streamline Operations Analytics Collaborations 52

Everest Group

OCTOBER 17, 2023

With slowed IT industry growth, service providers can drive momentum with asset-based business models that center on delivering services built on digital products and platforms or monetizing the platforms and assets themselves. Service provider leaders are grappling to help the IT industry find new avenues of growth.

Streamline Operations 64

Streamline Operations Reduced Costs Insurance Banking 64

IBM Services

FEBRUARY 23, 2024

The emergence of NLG has dramatically improved the quality of automated customer service tools, making interactions more pleasant for users, and reducing reliance on human agents for routine inquiries. Conversational AI enhances customer self-service options directly, leading to a more personalized and efficient support experience.

Healthcare 106

Healthcare Customer Service Analytics E-Commerce 106

Infosys Consulting

OCTOBER 18, 2023

It is also estimated that approximately 90% of organizations are already utilizing cloud services on some level, and we can expect this to inch closer towards full enterprise adoption in the coming years. For example: Bank of Marin – This US-based bank uses the compliance.ai But how can their union benefit companies?

Healthcare 52

Healthcare Banking Finance Streamline Operations 52

Everest Group

APRIL 3, 2024

Gen AI has recently gained considerable attention in the banking, financial services, and insurance (BFSI) industry. This technology can streamline operational processes, automate tasks, and enhance customer experience by fostering engagement through tailored experiences.

Regulations 69

Regulations Out-Tasking Insurance Cybersecurity 69

IBM Services

NOVEMBER 30, 2023

Here come the MSSPs This is where Managed Security Service Providers (MSSPs) come into the picture. Headquartered in Delhi, India and with operations across the globe, eSec Forte’s clientele spans different industries, with a strong presence in BFSI, IT, ITES and government sectors. .

Cybersecurity 73

Cybersecurity Regulations Sourcing Streamline Operations 73

Paysquare

MAY 25, 2023

Risk Mitigation: Managing payroll involves dealing with confidential employee information, such as social security numbers, bank account details, and salary data. How Outsourcing Payroll Services Improve Compliance and Reduces Risks? Outsourcing payroll to reputable service providers enhances data security.

Payroll 52

Payroll Outsourcing Regulations Banking 52

IBM Services

FEBRUARY 14, 2024

Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI. Using machine learning (ML), AI can understand what customers are saying as well as their tone—and can direct them to customer service agents when needed.

Retail 88

Retail Cybersecurity Insurance Automation 88

Planergy Software

AUGUST 25, 2022

But before we talk about the impact that digital transformation can have on financial services, let’s take a look at what digital transformation is. If you’ve ever used a banking app or called your bank with a question or concern, you’ve been exposed to the benefits of digital transformation such as voice recognition and online check deposit.

Finance 52

Finance Robotics Process Automation Out-Tasking Banking 52

Velocity Global

DECEMBER 15, 2020

Because exporting goods and services generates nearly half of Germany’s GDP , the country is susceptible to financial shock from external events such as the COVID-19 pandemic. The most recent World Bank Ease of Doing Business Report ranks Germany in the lower 35th percentile of countries for ease of starting a business.

Marketing 52

Marketing Right-Sizing Streamline Operations Banking 52

Automation Anywhere

OCTOBER 14, 2021

The pandemic has prompted changes in every industry, and financial services is no exception. Yet, the pandemic has accelerated the development of virtual service and the integration of digital channels such as web and chatbots with live channels such as call centers and live chat. million customers and 105.6

Service 98

Service Banking Robotics Process Automation Finance 98

Perficient Digital Transformation

SEPTEMBER 2, 2022

Richard Tan Yu: Well D, after graduating as a history major in 2021, I got a job at a bank. To me, the companies that did best were those who invested and used the underlying technology to enhance the customer experience and streamline operations. What happened with loans at that time that changed the course of banking history?

Banking 12

Banking Inventory Management Finance Streamline Operations 12

Perficient Digital Transformation

FEBRUARY 16, 2023

What is ServiceNow Financial Services Operations (FSO): Financial Services Operations (FSO) is an out-of-box offering by ServiceNow utilizing its existing platform custom-tailored to the use cases for Financial Institutions providing a comprehensive solution for managing operations end-to-end.

Service 111

Service Out-Tasking Automation Banking 111

31 West

APRIL 16, 2024

Consider cloud server support or outsourcing help desk services as examples – these are not only cost-effective solutions but also significant shifts in operational thinking that enable you to take your company to the next level. With judicious planning, IT support can morph from a financial black hole into a beacon of savings.

Software 130

Software Labor Costs Out-Tasking Automation 130

IBM Services

OCTOBER 20, 2023

AI platforms offer a wide range of capabilities that can help organizations streamline operations, make data-driven decisions, deploy AI applications effectively and achieve competitive advantages. This improved access to information, enabled by AI, equips bankers with a powerful toolkit to provide superior service.

Government 79

Government Manufacturing Banking Inventory Management 79

Planergy Software

OCTOBER 22, 2021

Every time you upload a receipt to your expense management app, deposit a check on your bank’s online platform, chat with a virtual assistant, or type a search term into Google, you’re using a form of intelligent automation. Financial services companies have also been using intelligent automation for years. Streamlines operations.

Finance 98

Finance Automation Robotics Process Automation Out-Tasking 98

IBM Services

JANUARY 17, 2024

Broadly, chatbots provide pre-written responses and information to handle basic requests or to get enough information from customers to connect them to a live agent for better and more specific service. Customers expect 24/7 service and rapid resolution of issues. However, there are a few drawbacks.

E-Commerce 67

E-Commerce Customer Service Human Resources Sales 67

Immedus

NOVEMBER 9, 2021

Plus, employees today expect access to their payroll information, especially to input their banking details and other personal details. Digital innovation makes this possible with self-service portals. The Immedis Employee Self-Service enables employees to enter their information.

Payroll 80

Payroll Data Entry Streamline Operations Analytics 80

Planergy Software

APRIL 19, 2023

Accounts payable is the money a company owes to its suppliers for goods and services received on credit. Understanding Accounts Payable When a company purchases goods and services on credit, it records them as accounts payable because they are liable to pay the vendor later. Is Accounts Payabale a Liability or an Asset?

Accounting 52

Accounting Jobbing Software Automation 52

IBM Services

MAY 10, 2023

Trend: Tech-led disruptions are accelerating, driven by generative AI Bet: Implement secure, AI-first intelligent workflows to run their enterprise Generative AI has captured the world’s imagination and democratized AI in every aspect of society and business, from supply chains and IT operations to customer service and HR.

Manufacturing 74

Manufacturing Cybersecurity Design Streamline Operations 74

Capgemini

MARCH 13, 2024

While these technologies have the potential to streamline operations, their effectiveness hinges on thorough design and execution to prevent complications and inefficiencies along the way of implementing. This becomes especially crucial when integrating AI and automation into the optimization ambitions. We will get back to you.

Engineering 52

Engineering Government Pharmaceuticals Streamline Operations 52