Magellan Solutions

MARCH 26, 2024

Outsourcing Customer Service: The Smart Move for SMEs So you’re a business owner, always on the edge trying to keep up with the competition. Sure, you know it’s the happy customers that matter, but doesn’t customer service management look like a time-consuming skydive into a pool with no bottom?

Customer Service 52

Customer Service BPO Service Nearshoring 52

Magellan Solutions

JANUARY 24, 2024

The ability answering service is your answer. The ability answering service is your answer. Our access answering service ensures that every call is responded to, giving your customers a positive experience. Discover how the ability answering service can elevate your customer service to new heights.

Customer Service 52

Customer Service Service Efficiency Banking 52

31 West

SEPTEMBER 8, 2022

Now imagine your company as a ship and the IT help desk services as the engine room that propels the ship. The official and ultimate goal of this blog post is to make you informed about the nuances (which can very well be called advanced tricks) that will help you save money when it comes to your IT help desk services.

Service 130

Service Right-Sizing Shared Services Engineering 130

Paysquare

MARCH 3, 2024

This approach was time-consuming, had many errors, and lacked the flexibility to accommodate changing employee needs or regulatory requirements. Amidst these traditional ways of managing payroll, Employee Self-Service (ESS) portals have emerged to bring about a significant transformation in payroll management.

Payroll 91

Payroll Management Service Administrative 91

Infosys Consulting

FEBRUARY 2, 2022

The use of end-user computer applications (EUCs) by global banking and financial institutions has grown manifold over the last several years. Firms find EUCs flexible and easy to perform repeatable financial operations and adjustments. Why do financial services institutions have so many EUCs? Nikhil Bhingarde.

Service 52

Service Banking Government Regulations 52

Everest Group

MARCH 13, 2024

Though a recent Everest Group survey revealed the pressing need for mainframe modernization, the technology is far from dead in the banking, financial services, and insurance (BFSI) industry. Will banking’s AI revolution enable cloud-based modernization? IBM is focusing its messaging on rightsizing over downsizing.

Banking 64

Banking Insurance Out-Tasking Efficiency 64

Automation Anywhere

MARCH 25, 2021

The financial services industry has always been an early adopter of technology to enhance the efficiency of operations and customer satisfaction. In the 1960s, banks introduced ATMs. With the new millennium came 24/7 online banking and then mobile banking. In the 1970s, electronic card-based payments arrived.

Service 98

Service Robotics Process Automation Banking Automation 98

3Pillar Global

SEPTEMBER 21, 2023

Digital product design in banks, credit unions, and financial institutions can find the same successful path by viewing errors not as setbacks, but as useful feedback and opportunities for insight. Without question, trial-and-error iteration is the spine of successful digital product design in financial services today.

Design 91

Design Flexibility Banking Service 91

Magellan Solutions

FEBRUARY 2, 2024

Invoice data entry services are vital for any business. Keep reading as we explore the ins and outs of invoice data entry services and analyze strategies businesses can leverage to enhance efficiency. Assess the outsourcing provider’s flexibility in adapting to your unique invoicing processes. The end result?

Data Entry 52

Data Entry Accounting Efficiency Service 52

Magellan Solutions

SEPTEMBER 25, 2021

Types of pricing for outsourced telemarketing services. Magellan Solutions helps businesses control costs, scale their operation, and expand more flexibly. Over time, our pricing structure of outsourced telemarketing services has changed and adapted to the personality of our clients. Internet phones. Fixed price (FP) model.

Outsourcing 52

Outsourcing Call Center Service Retail 52

IBM Services

SEPTEMBER 18, 2023

The payments ecosystem is at an inflection point for transformation, especially as we see the rise of disruptive digital entrants who are introducing new payment methods, such as cryptocurrency and central bank digital currencies (CDBC). This is just one of many examples that show how the payments space has evolved.

Banking 75

Banking Regulations Design Risk Management 75

3Pillar Global

NOVEMBER 28, 2023

As we discussed in part one , banking and financial services consumers expect today’s digital products to be convenient and tailored to their individual needs and preferences. Armed with this information, financial services companies can provide product and service recommendations that are tailored to each of their customers.

Banking 59

Banking Streamline Operations Service Customer Service 59

Everest Group

JULY 6, 2023

Sixty companies across India, Philippines, and Poland recognized as Top GBS employers DALLAS, July 6, 2023 — Everest Group today released the results of its second annual rating of top Global Business Services (GBS) employers across India, the Philippines and Poland. Employee expectations are ever-changing.

Global Business Services 59

Global Business Services Service Pharmaceuticals Research 59

Magellan Solutions

OCTOBER 4, 2021

If you are thinking that accounting receivable services are a waste of resources, think again. Accounting is one of the most important services in any organization, large or small. Moreover, here are some compelling reasons why you should consider getting Accounting Receivable Services even if you are just starting out or scaling up.

Accounting 97

Accounting Service BPO Call Center 97

Planergy Software

JANUARY 18, 2022

How better management in AP can give you better flexibility for cash flow management. QuickBooks For Professional Services. QuickBooks Desktop for small and mid-sized businesses QuickBooks Desktop is a flexible accounting software application designed for small to mid-sized businesses. Download Free Copy. Written by.

Service 52

Service E-Commerce Payroll Accounting 52

Magellan Solutions

OCTOBER 6, 2022

Who Needs to Outsource Typing Services? By outsourcing typing services, your company can finish a project faster and more efficiently. Not only that, but your organization will also be more productive, flexible, and cost-effective. Any business that hires this service from offshore can make money as long as it runs regularly.

Outsourcing 75

Outsourcing Service E-Commerce Administrative 75

Magellan Solutions

SEPTEMBER 27, 2021

Don’t be fooled, these 24 7 Answering Services myths are far from the truth. Business success tales, especially long-term success stories, are uncommon in the absence of strong outsourced customer service. . 24 7 Answering Services Misconceptions. 24 7 Answering Services Misconceptions. That is not true. .

Call Center 97

Call Center Service BPO Outsourcing 97

Magellan Solutions

JUNE 20, 2021

Rapid Prototyping Services Melbourne SMEs should start to look for an outsourcing partner. For one, speed of service is important in any type of business. And for SMEs, to provide fast service, they need to have dedicated personnel. What is a 3D Printing Rapid Prototyping Service? Prototyping services at a low cost.

Outsourcing 52

Outsourcing BPO Service Manufacturing 52

IBM Business Partners

JULY 12, 2023

As a leading financial group in Spain, CaixaBank has long been an innovator by taking a technology-first approach by placing innovation, digital transformation, customer experience and sustainable banking at the forefront of its strategy. CaixaBank is continuing its initiative to increase cloud absorption.

Banking 50

Banking Cybersecurity Finance Efficiency 50

Magellan Solutions

AUGUST 31, 2021

If you are not yet subscribed to a BPO company, consider the pressure to provide faster service while meeting increased customer expectations and lowering costs has multiplied. For good reason, back office outsourcing services in the Philippines is one of the most popular services and countries for firms all over the world to outsource to.

Outsourcing 97

Outsourcing Service BPO Call Center 97

Everest Group

AUGUST 30, 2022

DALLAS, August 30, 2022 — Everest Group today released the results of its inaugural ranking of top Global Business Services (GBS) employers across India, The Philippines and Poland. Bank of America. The influence of work flexibility (e.g., the option to choose one’s working model, work schedule flexibility, etc.)

Global Business Services 52

Global Business Services Service Banking Advisory 52

Groove Technology

JUNE 15, 2023

Do you need a cost-effective solution that offers flexibility and scalability? Flexibility and Agility In today's fast-paced business landscape, flexibility and agility are crucial for success. This flexibility enables organizations to respond promptly to market demands, accelerate time-to-market, and gain a competitive edge.

E-Commerce 130

E-Commerce Flexibility Collaborations Healthcare 130

Magellan Solutions

JUNE 28, 2021

What Outcome Should You Prioritize When You’re Doing a Virtual Assistant Cold Calling Service? Virtual assistant cold calling service has been an integral part in many companies that want to expand their marketability. It enables them to reach a wider range of prospects that may have an interest with their products or services.

Service 52

Service Banking BPO Sales 52

Perficient Digital Transformation

FEBRUARY 2, 2023

Visa launched its pilot biometric payment card with Mountain America Credit Union and Bank of Cyprus, introducing the fingerprint scan as an alternative authentication method to a pin number. Given this new practicality, many financial services institutions are lining up to participate in the program.

Accounting 110

Accounting Banking Flexibility Retail 110

IBM Business Partners

AUGUST 1, 2023

We are bringing the power of foundation models with the availability of a GPU as a service on IBM Cloud offering to help organizations tap into artificial intelligence (AI) in a secured environment while aiming to mitigate third- and fourth-party risk.

Regulations 66

Regulations Banking Design Flexibility 66

Magellan Solutions

JULY 14, 2021

Other industries can outsource customer service and yield all of its benefits as well. In this article, we will discuss how outsource customer service solutions can help any type of industry succeed. What Industries Should Outsource Customer Service More? Here are 3D rendering service you can outsource now: 3D Modelling Service.

Customer Service 52

Customer Service Outsourcing Call Center Service 52

IBM Business Partners

AUGUST 15, 2023

Tata Consultancy Services (TCS) is a global information technology services and consulting company with headquarters in Mumbai, India. TCS has deep expertise in digital and business solutions, engineering, and IT infrastructure services. “IBM and TCS hold a long-term strategic partnership.

Collaborations 61

Collaborations Service Retail Engineering 61

Magellan Solutions

JUNE 12, 2021

SMEs found an answer with their problems using back office service solutions. That’s why many business owners are looking for some alternatives to manage their expenses and talent efficiently through back office service solutions. The dollar volume of bank loans for SMEs declined by 20% since the recession in 2007. .

Service 52

Service BPO Human Resources Data Entry 52

IBM Services

NOVEMBER 8, 2023

It is with immense gratitude that I thank Ken for his leadership not only across IBM Power, but for his service to IBM in various roles spanning IP, strategy and software during his distinguished IBM career. SAP is accelerating this journey by offering the current ERP, S/4HANA, as a managed service offering with SAP RISE.

Advisory 96

Advisory Banking Automation Design 96

Magellan Solutions

AUGUST 8, 2021

Do you really know how much you save with an Outbound Telemarketing Services ? However, there are a lot of things you should know about savings before getting an outsourced telemarketing services provider. In order to do that, businesses takes into careful consideration and examination of these components: Services Offered.

Call Center 52

Call Center Service Outsourcing Labor Costs 52

The Scalers

MAY 24, 2023

By offering services online, financial organisations can streamline processes and delight everyone — from stakeholders to end-users. The evolution of the fintech sector has now become a critical business priority, aimed at enhancing customer experience through the introduction of innovative products and services.

Offshoring 59

Offshoring Finance Robotics Process Automation Banking 59

IBM Business Partners

AUGUST 10, 2023

With customers top of mind, we are seeing fintechs increasingly harness the power of choice and flexibility that comes with hybrid multicloud and lean into the power of data analytics to deliver enhanced experiences. Yayzy , a UK-based fintech, is on a mission to redefine sustainability innovation in banking.

Banking 68

Banking Cybersecurity Analytics Regulations 68

IBM Services

OCTOBER 10, 2023

Conversational Search in action Let’s look at a real-life scenario and how watsonx Assistant leverages Conversational Search to help a customer of a bank apply for a credit card. Let’s say a customer opens the bank’s assistant and asks what sort of welcome offer they would be eligible for if they apply for the Platinum Card.

Banking 87

Banking Engineering Flexibility Customer Service 87

Magellan Solutions

JULY 27, 2021

Why are Telemarketing Services in the Philippines and in India considered as the top places to outsource? The best telemarketing services offer more than just cold calling random numbers to sell something. They assist with lead generation, campaign management, and other essential services to make sure you’re generating a high ROI.

Call Center 52

Call Center Service BPO Outsourcing 52

Infosys Consulting

NOVEMBER 8, 2021

In a previous blog post , we discussed how Buy Now Pay Later (BNPL) forces banks to rethink their credit and payment portfolios. This blog will broadly explore what banks need to do to develop a BNPL offer and take it to market. Competitor analysis and customer survey results should feed into the BNPL service offering.

Design 52

Design Banking Co-Sourcing Data Entry 52

Velocity Global

NOVEMBER 4, 2022

Ready to seek out flexible talent in the Philippines? There are four customary approaches companies can take to pay Filipino contractors: through an international bank transfer, online money transfer provider, international money order, or contractor payment platform. International Bank Transfer. Online Money Transfer Provider.

Banking 52

Banking Flexibility Accounting Regulations 52

IBM Business Partners

AUGUST 18, 2023

DORA establishes technical standards that financial entities and their critical third-party technology service providers must implement in their ICT systems by January 17, 2025. They require financial institutions to define the business recovery process, service levels and recovery times that are acceptable for their business.

Cybersecurity 78

Cybersecurity Regulations Flexibility Banking 78