Perficient Digital Transformation

JUNE 26, 2023

Introduction In today’s fast-paced business environment, organizations heavily rely on Salesforce as a robust CRM platform to manage their sales processes, customer interactions, and business operations. This is where automation comes into play.

Automation 52

Automation Collaborations Efficiency Sales 52

Balbelforce

JULY 18, 2023

As specialists in voice automation and call center telephony, we’ve developed a CX automation tool called babelConnect, which integrates seamlessly with Salesforce. The automated system acknowledges their inquiry and promises a prompt response. This is where babelConnect’s voice automation gets involved.

Automation 52

Automation Call Center Sales Out-Tasking 52

Automation Anywhere

JULY 8, 2022

These are just a few of the benefits pharmaceutical, or “pharma,” companies are reaping from deploying intelligent automation. A 2020 Bain & Company survey shows that 84% of companies across all industries have accelerated their automation efforts, primarily due to the fallout from the pandemic. It’s not a moment too soon.

Automation 84

Automation Pharmaceuticals Data Entry Inventory Management 84

Perficient Digital Transformation

MAY 3, 2023

Salesforce is a leading customer relationship management (CRM) platform that has revolutionized how businesses manage their sales, marketing, and customer support functions. It has various characteristics and functionalities that can support businesses in automating their operations, elevating customer engagement, and boosting productivity.

Automation 69

Automation Flexibility Out-Tasking Sourcing 69

Planergy Software

DECEMBER 22, 2023

Helping organizations spend smarter and more efficiently by automating purchasing and invoice processing. How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend. What Is the Formula for Days Sales Outstanding? Is a Higher or Lower Days Sales Outstanding Ratio Better?

Sales 52

Sales Accounting Inventory Management Finance 52

Automation Anywhere

NOVEMBER 19, 2020

For many industry leaders, intelligent automation —a combination of Robotic Process Automation (RPA) and artificial intelligence—has helped them meet the challenges by transforming their operations to increase ROI, efficiency, quality, and compliance and supporting the accelerated push of the drug cycle from lab to market. Ignore them.

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Automation Robotics Process Automation Supply Chain Management Data Entry 98

Automation Anywhere

DECEMBER 7, 2020

Those issues can slow the process, affecting Days Sales Outstanding (SDO), cash flow, compliance, and customer satisfaction. For that reason and others, many companies are turning to intelligent automation that combines Robotic Process Automation (RPA), artificial intelligence (AI), and analytics to streamline and accelerate the process.

Automation 96

Automation Robotics Process Automation Out-Tasking Analytics 96

Automation Anywhere

NOVEMBER 11, 2020

Today, contact centers rely on various tools and services such as customer relationship management (CRM) platforms, unified communication technologies, and advanced forms of front office automation to meet the growing demands of their customers. Put Automation to Work in Your Center REQUEST A DEMO.

Automation 98

Automation E-Commerce Data Entry Robotics Process Automation 98

Automation Anywhere

DECEMBER 16, 2021

We’ve just highlighted more than 100 brilliant achievers in the field of automation--and now it’s time to party! Let’s start with a big thank you to everyone in our ecosystem who submitted almost 400 nominations for an Automation Anywhere Award. Thank you to our team at Automation Anywhere; we are so grateful for your support!”

Automation 52

Automation Co-Sourcing Engineering Sales 52

SirionLabs

NOVEMBER 3, 2021

A calculation worth considering: Cash-to-Cash cycle (C2C) = Days Inventory Holding (DIH) + Days Sales Outstanding (DSO) – DPO (Days Payable Outstanding (DPO). DSO: Reducing days sales outstanding by 10 or more days (by increasing sales) is an aggressive outlook, particularly where competition is already stiff in the Fortune 1000 list.

Automation 52

Automation Management Inventory Management Finance 52

SirionLabs

NOVEMBER 3, 2021

A calculation worth considering: Cash-to-Cash cycle (C2C) = Days Inventory Holding (DIH) + Days Sales Outstanding (DSO) – DPO (Days Payable Outstanding (DPO). DSO: Reducing days sales outstanding by 10 or more days (by increasing sales) is an aggressive outlook, particularly where competition is already stiff in the Fortune 1000 list.

Automation 52

Automation Management Inventory Management Finance 52

Perficient Digital Transformation

APRIL 29, 2024

Imagine a world where we can skip Extract and Load, just do our data Transformations connecting directly to sources no matter what data platform you use? They’ve gone to the next level today by announcing their more comprehensive Zero Copy Partner Network.

Sourcing 59

Sourcing Engineering Sales Automation 59

Perficient Digital Transformation

MARCH 14, 2024

Here are my key takeaways: AI can help boost the sales cycle. It can find or summarize records, draft sales emails, and aggregate data. Einstein Copilot (GA) is Salesforce’s conversational AI assistant that understands metadata and data permissions, which enable users to interact with it using natural language.

Sales 111

Sales Manufacturing Healthcare Analytics 111

IBM Services

APRIL 1, 2024

Accelerating product modernization GenAI has the power to automate manual product modernization processes. GenAI technologies can survey publicly available sources, such as press releases, to collect competitor data and compare the current product mix to competitor offerings. Ready to turbocharge your product processes?

Analytics 87

Analytics Sales Out-Tasking Automation 87

IBM Services

APRIL 25, 2024

In the world dictated by these kinds of ecommerce sales and touch points, an effective ecommerce strategy might prioritize releasing new products on early iterations of social media, or retargeting consumers across marketing channels with an email marketing campaign. Can the customer trust a business to make it easy to control their own data?

Retail 95

Retail Sales Sourcing Marketing 95

IBM Services

FEBRUARY 19, 2024

Why supply chain management matters Supply chain management involves coordinating and managing all the activities involved in sourcing , procurement, conversion and logistics. Advanced software tools can automate some parts of forecasting, providing real-time updates and alerts when inventory levels are too high or low.

Supply Chain Management 90

Supply Chain Management Management Inventory Management Analytics 90

Groove Technology

MARCH 6, 2023

Without access to accurate, real-time data on everything from inventory levels to sales performance, it can be difficult for retail business owners to make informed decisions about how to optimize their operations, improve customer experiences, and stay ahead of the competition. But that’s not all.

Retail 130

Retail Inventory Management Sales Data Entry 130

31 West

MARCH 15, 2023

For example, it can help train employees, provide better tools for automation and remote access, and all the while generating profit. For example, you can manage processes like the help desk, sales and marketing, procurement, reporting, and billing on one platform. Other features include patch and endpoint management and IT automation.

Management 130

Management Cybersecurity Service Right-Sizing 130

Perficient Digital Transformation

APRIL 14, 2022

Mash up EPM data with data from other systems like ERP, Sales, etc…. Reconcile your EPM summaries against various source systems. Perficient has partnered with Incorta to provide integrated dynamic reporting across both Oracle EPM and ERP sourced data sets. How can Incorta Supplement Oracle EPM Reporting?

Analytics 115

Analytics Sourcing Sales Accounting 115

Influx

JUNE 27, 2021

With the help of Influx, Manly Bands were able to deliver 24/7 support and sales, and ????? Converts visitors and increases sales. Sales and marketing acceleration platform Drift discovers that live chat messages get 15x more engagement than email. Speed equals leads. Raises your customer service team productivity.

Sales 52

Sales Customer Service Outsourcing E-Commerce 52

Simplr

AUGUST 1, 2022

A human touch is more helpful than an automated bot in certain usages, especially when it comes to nuanced or delicate interactions such as payment disputes. Pre-sale support is yet another situation that is well-suited for human agent assistance. Pre-sale support is yet another situation that is well-suited for human agent assistance.

Sourcing 105

Sourcing Sales Customer Service Retail 105

Everest Group

APRIL 26, 2024

While the life sciences commercial segment is synonymous with sales and marketing, it also includes other vital functions such as medical affairs, market access, and patient services. However, not all functions within the commercial segment are equally equipped to adopt these tools.

Pharmaceuticals 64

Pharmaceuticals Analytics Sourcing Healthcare 64

Capgemini

MARCH 13, 2023

– my 2 cents on current and future leaders in Digital Process Automation Gustaf Soderlund 15 March 2023 Facebook Twitter Linkedin Digital process automation (DPA) technology has been instrumental as the engine for digital transformation through digitizing and automating manual and paper-based process. Please try again.

Automation 52

Automation Insurance Banking Engineering 52

31 West

DECEMBER 13, 2022

Startups might get away with the business email as the only source of communication between the staff and clients. But as your business scales and the sales figure multiplies, the outdated solution won’t be effective in catering to the increasing queries and complaints. Ticket Automation. Ticket Automation. Customization.

Automation 130

Automation Human Resources Software Sales 130

Everest Group

NOVEMBER 30, 2023

Revenue Cycle Management (RCM) Platforms Revenue Cycle Management (RCM) platforms automate financial processes in the healthcare industry. The study will enable buyers to choose best-fit providers based on their sourcing considerations, while providers will be able to benchmark their performance against the competition.

Management 64

Management Healthcare Sourcing Flexibility 64

IBM Business Partners

JUNE 29, 2023

A retail company experiences a sudden surge in online sales due to a viral social media campaign. IBP brings together various functions, including sales, marketing, finance, supply chain, human resources, IT and beyond to collaborate across business units and make informed decisions that drive overall business success.

Supply Chain Management 86

Supply Chain Management Analytics Collaborations Human Resources 86

31 West

JANUARY 3, 2023

It is a Professional Services Automation (PSA) platform that provides a one-stop-shop approach to business management. It is a cloud-based solution that provides complete visibility over your business with features like dashboards, sales, CRM , assets, inventory, and billing. Sales Overview. Sales Overview. Manage CRM.

Sales 130

Sales Engineering Outsourcing Accounting 130

IBM Services

JANUARY 18, 2024

The latest artificial intelligence (AI) chatbots , also known as intelligent virtual assistants or virtual agents, not only understand natural conversations thanks to advanced language models but also proactively automate various tasks using conversational AI technology. ” The advantages of chatbots surround us.

E-Commerce 99

E-Commerce Sales Customer Service Insurance 99

IBM Services

FEBRUARY 13, 2024

Automate tedious, repetitive tasks. The quality of outputs depends heavily on training data, adjusting the model’s parameters and prompt engineering, so responsible data sourcing and bias mitigation are crucial. Many marketing and sales leaders acted rapidly and are already infusing generative AI into their workflows.

Out-Tasking 129

Out-Tasking Design Automation Sales 129

IBM Services

DECEMBER 5, 2023

Generative AI excels at handling diverse data sources such as emails, images, videos, audio files and social media content. This data-driven approach can help improve product design and packaging and can help drive high customer satisfaction and increased sales.

Retail 95

Retail Inventory Management Efficiency Call Center 95

Simplr

OCTOBER 19, 2021

A human touch is more helpful than an automated bot in certain use cases, especially when it comes to nuanced or delicate interactions such as payment disputes. Pre-sale support is yet another situation that is well-suited for human agent assistance. Source ). The bottom line? Stat #5: 1.4 billion in 2019.

Sourcing 96

Sourcing Sales Retail Customer Service 96

Groove Technology

MAY 20, 2023

Its flagship product, Anypoint Platform, enables organizations to connect various applications, data sources, and devices through APIs. It allows enterprises to build a network of connected systems, making it easier to exchange data and automate business processes. How has the acquisition impacted Salesforce?

Software 130

Software Sales Marketing Automation 130

Automation Anywhere

APRIL 28, 2021

To survive, a business must also offer good service during and after the sale. Many of those experiences can be avoided by call centers employing intelligent automation that combines Robotic Process Automation (RPA) with artificial intelligence (AI) and machine learning (ML). Sales team productivity can be improved by up to 30%.

Customer Service 98

Customer Service Call Center Robotics Process Automation Service 98

31 West

JANUARY 11, 2021

It increases sales by as much as 15% and improves customer contentment by 20%. Automation: This feature fixes the issues urgently when a customer complains about an issue. Microsoft Dynamics 365 Customer Service: Image Source: Vimeo. With its AI and ML-driven apps, it comes up with an effective sales and marketing strategy.

Software 130

Software Management Customer Service Sourcing 130

31 West

FEBRUARY 10, 2023

Are customer retention and increasing sales your business objective? Using other modules, you can escalate incidents, automate, perform risk assessments, and make improvements with knowledge management. A Brief Introduction to Zendesk Zendesk is a CRM company that offers products for service and sales. month Premium – $15.25/user,

Sales 130

Sales Customer Support Customer Service Service 130

Automation Anywhere

MAY 21, 2021

If your business is using SAP software for back-office processes, intelligent automation combining Robotic Process Automation (RPA), artificial intelligence (AI), and machine learning (ML) can accelerate and streamline those processes. And intelligent automation can free up SAP users for higher-value work.

Human Resources 97

Human Resources Robotics Process Automation Inventory Management Automation 97

Groove Technology

MAY 25, 2023

From sales and marketing to finance and supply chain management, organizations rely on data to make critical decisions. Understanding Data Integration Data integration and its role in modern businesses Data integration refers to the process of combining data from various sources into a unified view that can be accessed and analyzed easily.

Management 100

Management Supply Chain Management Sourcing Collaborations 100