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The five key benefits of AIOps and automation

IBM Business Partners

You’re responsible for optimizing spend, operational efficiency and incorporating new and innovative technologies. Coined by research firm Gartner, AIOps is artificial intelligence for IT operations. natural language processing and machine learning models) to automate and streamline operational workflows.

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Enhancing Customer Experience through AI-driven CX: Bringing Innovation and Human Connection Together

Raya Contact Center

We are pleased to share this guest blog post written by Aishwarya Barjatya , Practice Director, and Rishav Kumar , Senior Analyst at Everest Group , a global research firm. In this expert analysis, you will learn how AI-driven solutions enhance customer journeys, personalize interactions, and streamline operations.

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Perficient Recognized As A Notable Telecom, Media, and Entertainment Industry Consultancy

Perficient Digital Transformation

Implementing these automation tools and other innovative strategies in collaboration with an industry-focused digital consultancy would make the difference for these companies struggling to drive loyalty, reduce costs, streamline operations, and more.

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Hackett: Digital World Class Technology Organizations Deliver More Value, Greater Resilience While Spending 18% Less Than Peers

The Hackett Group

Miami, FL — October 6, 2023 — Digital World Class ® technology organizations deliver far greater value than their peers and are more resilient and better able to navigate uncertainty, while also spending 18% less and operating with 27% fewer staff, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

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3 reasons why business and data analysts need to work with real-time events

IBM Services

In a research brief defining “5 trends for 2023,” the IBM Institute for Business Value reports, “In 2023, rapid response is the new baseline. Working with “business events” is essential for unlocking real-time insights that enable intelligent decision making and automated responses.

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Custom iPhone Application Development Unlocking the Potential of iOS

Groove Technology

Whether it's connecting with internal systems, databases, or third-party APIs, custom apps can be designed to streamline operations, automate processes, and enhance overall efficiency. Conduct Market Research: Perform thorough market research to understand the competition and user demands. A: Absolutely!

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Mattsen Kumar - Untitled Article

Mattsen Kumar

Developing Cost Reduction Policies The Deloitte Research Study shows that outsourcing customer service can reduce operational costs by 30% to 60%. It helps with inventory management, vendor management, and streamlining processes, resulting in significant savings. According to Statista Survey 2021 Reports, 16.7