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Hyperscale vs. colocation: Go big or go rent?

IBM Services

Now the word comes down from on high that you’ve been tasked with designing and implementing your company’s hyperscale computing solution—whatever that should be. Still others are wowed by the promise of artificial intelligence (AI) and automation that hyperscale data centers offer. What is a hyperscale data center?

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How Can Your Company Leverage AI Outsourcing for Faster Growth?

NoonDalton

According to a report by MarketsandMarkets, the global AI outsourcing market size is expected to grow from USD 1.4 This growth can be attributed to the increasing demand for AI-based solutions across various industries, including healthcare, finance, and retail. How Can Your Company Get the Most Out of AI Outsourcing?

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FDA FSMA: Providing value beyond compliance

IBM Services

Supply chains comprise multiple tiers and it is crucial for all stakeholders — including distributors and retailers — to make consumer safety a top priority. When a customer is in the process of checking out at a grocery store, it provides real-time insights into the current demand for specific items.

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Guide to scaling a business

Influx

Scaling is a challenging yet rewarding endeavor that businesses can achieve with patience, persistence, and the right strategies. Businesses need the right planning and support to see success when scaling. How to scale customer support Is scaling your business the right move? When you can’t automate, outsource.

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Why bother with an OMS, I’ve already got an ERP?

Capgemini

The answer certainly isn’t one-size-fits-all. So how should you determine what’s right for you? The OMS should be the gateway that these requests are processed through, as well as handling post-order processing such as returns and exchanges to streamline, simplify, and take cost out of these interactions.

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22 Chatbot Statistics for 2022

Simplr

Some customers flat out don’t want to converse with bots, after all!) A human touch is more helpful than an automated bot in certain usages, especially when it comes to nuanced or delicate interactions such as payment disputes. Bots are best used when it comes to completing simple tasks or self-service after-sales interactions.

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21 Chatbot Statistics for 2021

Simplr

Some customers flat out don’t want to converse with bots, after all!) A human touch is more helpful than an automated bot in certain use cases, especially when it comes to nuanced or delicate interactions such as payment disputes. Bots are best used when it comes to completing simple tasks or self-service after-sales interactions.