Perficient Digital Transformation

OCTOBER 10, 2022

As a leading Twilio-Certified Managed Services Provider , Perficient is uniquely positioned to help supplement in-house capabilities and enhance ongoing production operations. This enables us to act as a single point-of-contact for all your contact center solution needs where we interface and manage Twilio support as required. .

Managed Services 64

Managed Services Management Service Engineering 64

Everest Group

AUGUST 2, 2023

Network Transformation and Managed Services PEAK Matrix® Assessment – System Integrators (SIs) As enterprises embrace their digital transformation journeys, they are becoming cognizant of the critical role that network transformation plays.

Managed Services 52

Managed Services Management Service Automation 52

Perficient Digital Transformation

OCTOBER 6, 2021

Robotic Process Automation (RPA) is the use of software to automate high volume and repetitive tasks that previously required a human to perform. As enterprises continue to invest in automation, experienced consulting partners play a key role in integrating RPA and supporting development of the automation fabric.

Robotics Process Automation 119

Robotics Process Automation Automation Service Out-Tasking 119

Metasource

MARCH 20, 2024

AP automation can turn this vision into reality. And yet, 90% of organizations are currently processing invoices with little to no automation. If your organization is part of this statistic because you’re unfamiliar with accounts payable automation and how you can leverage it, you’re in luck.

Accounting 52

Accounting Automation Robotics Process Automation Collaborations 52

Magellan Solutions

AUGUST 10, 2022

Outsourced Data Management Services – What Does it Do? Data management is the practice of collecting, organizing, protecting, and storing an organization’s data so it can be analyzed for business decisions. . With effective data management, people across an organization can find and access trusted data for their queries.

Managed Services 40

Managed Services Outsourcing Management Service 40

Everest Group

OCTOBER 12, 2023

Robotic Process Automation (RPA) – Technology Provider Landscape The post-pandemic era marks a pivotal period for organizations worldwide as they grapple with the challenges of a global economic slowdown, geopolitical complexities, supply chain disruptions, and ongoing talent shortages.

Robotics Process Automation 72

Robotics Process Automation Automation Payroll Healthcare 72

31 West

SEPTEMBER 22, 2022

For global organizations, a local service team can prove to be inefficient. You can run into issues like inconsistent levels of service quality, long resolution times, and cost concerns. So, how do you provide support to users present at different geographical locations while consistently meeting service metrics ? Automation.

Service 130

Service Outsourcing Automation Flexibility 130

Everest Group

JANUARY 16, 2024

Retail IT Services Despite unfavorable macroeconomic conditions, retail enterprises are strategically investing in IT modernization initiatives throughout their value chains. Their priorities also include strengthening data security, ensuring compliance, and automating manual processes for improved efficiency.

Retail 69

Retail E-Commerce Service Sourcing 69

Max BPO

SEPTEMBER 12, 2021

While it is impossible to escape from such bad apples, minimizing their number is an effective way to manage your accounts receivable services. There are various accounts receivable outsourcing services providers to serve you in such situations. Even you might be at fault for the delay. It might also omit their mind to pay you.

Accounting 52

Accounting Managed Services Management Outsourcing 52

31 West

SEPTEMBER 14, 2022

The demand for managed services is growing as more and more organizations have opted for digital transformation. New digital enterprise solutions like cloud, automation, big data, blockchain, and IoT have changed the procedure of business operations. 7 Managed Service Provider Best Practices. Talent acquisition.

Right-Sizing 130

Right-Sizing Managed Services Cybersecurity Automation 130

Paysquare

OCTOBER 15, 2023

What is Payroll automation and integration? An integrated or automated payroll system is a constructive and more straightforward approach to managing a company’s payroll. When companies cannot manage a vast amount of data, including payroll, they opt for outsourcing. Secondly, these outsourced services are costlier.

Payroll 52

Payroll Automation Software Out-Tasking 52

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Mattsen Kumar

OCTOBER 12, 2023

As organizations grow, outsourcing customer service has become necessary to ensure customer satisfaction. The expansion of organizations brings forth new challenges that require the expertise of a skilled customer service team to provide optimal solutions.

Customer Service 84

Customer Service Outsourcing Robotics Process Automation Service 84

Metasource

APRIL 4, 2023

Business process automation (BPA) refers to the use of technology, such as workflow automation, robotic process automation (RPA) and artificial intelligence (AI), to perform repetitive tasks that would otherwise have to be completed by knowledge workers who could be completing higher value work. Here are 5 signs it can.

Automation 52

Automation Robotics Process Automation Out-Tasking Reduced Costs 52

31 West

DECEMBER 5, 2022

Inside this realm of IT support, you may have come across several terms like help desk, IT service desk outsourcing , incident management, and customer support, among others. As a manager, you are responsible for understanding these subtle differences, as it will help you prioritize issues and serve users better. Predictability.

Management 130

Management Service Customer Support Accounting 130

IBM Services

JANUARY 26, 2024

Let’s draw a comparison between Hybrid Cloud Mesh and a typical service mesh to better understand the nuances of these essential components in the realm of modern enterprise connectivity. Before we delve into the comparison, let’s briefly revisit the concept of Hybrid Cloud Mesh and a typical service mesh.

Service 67

Service Engineering Automation Administrative 67

31 West

NOVEMBER 30, 2022

ServiceNow is an industry leader that has gained immense popularity for offering seamless integration and a vast range of services for a smoother workflow. You should work with IT help desk providers that implement ServiceNow to automate your IT management. Easy-to-Use Service. The Best Quality IT Services.

Human Resources 130

Human Resources Software Automation Managed Services 130

Simplr

DECEMBER 12, 2022

The Quick Service Restaurant (QSR) and Fast Casual Restaurant industries have been completely transformed in the past three years– from the ordering experience to the way food arrives on our plates. At the end of the day, this is what matters in CX (particularly for automation), and is a major driver of customer satisfaction.

Service 98

Service Customer Service Reduced Costs Research 98

31 West

SEPTEMBER 12, 2022

This article will guide you through: What is Vendor Management System (VMS). Benefits Offered by Vendor Management System. What is Managed Service Provider (MSP). Benefits Offered by Managed Service Provider. Vendor Management System (VMS). Some core features of a VMS are: Vendor management.

Managed Services 130

Managed Services Outsourcing Automation Flexibility 130

31 West

SEPTEMBER 14, 2022

Based on the current situation, it’s not hard to assume that the demand for outsourced IT services will keep increasing. The market for managed services has grown worldwide over the last few years. Businesses, small or large, require technology and automation. What do You Mean by Managed Services?

IT Outsourcing 130

IT Outsourcing Outsourcing Managed Services Operational Costs 130

31 West

APRIL 16, 2021

Many people refer help desk and service desk to be the same and others feel it to be different. You can throw a question at us asking “Does it matter if you use the term help desk or service desk to describe IT support?” What is Service Desk? It manages incident and service requests and handles communication with users.

Call Center 130

Call Center Service Customer Support Sales 130

31 West

SEPTEMBER 8, 2022

Evaluating the Managed service provider is a worthwhile solution to combine your business condition with the outsourced services. If you want to evaluate a managed service provider, there are several ways. In all cases, an MSP should be able to create metrics that define the effectiveness of its services.

Managed Services 130

Managed Services Automation Call Center Outsourcing 130

31 West

JANUARY 25, 2023

These applications are engineered to automate complex ITSM operations and simplify all kinds of technical jobs. The self-service portal of ServiceNow is for users having simple issues, like forgotten passwords or asset upgrades. AutoTask is for Managed Service Providers that offer technical assistance to their IT teams.

Out-Tasking 130

Out-Tasking Software Automation Analytics 130

IBM Services

APRIL 22, 2024

There are several key characteristics of a deployable architecture, which include: Automation : Deployable architecture often relies on automation tools and processes to manage deployment process. This allows for easier management and reduces the risk of dependencies causing deployment issues.

Regulations 69

Regulations Automation Design Retail 69

31 West

JULY 1, 2022

A Managed Service Provider (MSPs) uses RMM software to remotely monitor clients’ networks, endpoints, and devices. And the best RMS software should be able to do these tasks of MSPs in an efficient and time-saving manner by automating repeated network processes. – Automated Network and Asset Discovery.

Software 130

Software Automation Out-Tasking Right-Sizing 130

Zinnov

NOVEMBER 15, 2021

by Nischay Mittal, Principal & Global Head — Automation/AI, Zinnov; Dushan Garg, Engagement Manager, Zinnov; Shreya Ghose, Marketing, Zinnov. What is Hyper Intelligent Automation. Types of underlying technology areas within Hyper Intelligent Automation. Benefits of Hyper Intelligent Automation. Process Mapping.

Automation 52

Automation Robotics Process Automation Supply Chain Management Administrative 52

https://www.hcmworks.com/blog

JULY 7, 2021

Every step of the managed service lifecycle involves paperwork to prevent this, and selecting the right statement of work (SOW) for the right service provided is vital. Once the type of SOW is identified, automation can streamline and expedite paperwork processes.

Automation 52

Automation Managed Services Management Service 52

Everest Group

FEBRUARY 28, 2023

Workplace Communication and Collaboration (WCC) Services PEAK Matrix® Assessment Since the pandemic, enterprises have realized the importance of hybrid workplace models, which, in turn, have necessitated the adoption of efficient communication and collaboration services. LEARN MORE ABOUT Top Service Providers

Collaborations 52

Collaborations Service Marketing Managed Services 52

31 West

JANUARY 20, 2023

Today, IT help desk software offers a comprehensive package covering all aspects of a business—from IT automation to remote workforce management. ManageEngine has gained popularity for its fantastic automation capabilities. The software automates every ITSM feature—from ticket assigning to generating reports.

Software 130

Software Automation Out-Tasking Design 130

Everest Group

JANUARY 19, 2024

Managed Extended Detection and Response (MXDR) has emerged as a game-changer in combating modern cybersecurity threats. Combining managed services with a technology platform, MXDR offers an encompassing, automated, scalable, and cost-effective solution incorporating real-time threat intelligence.

Cybersecurity 72

Cybersecurity Analytics Managed Services Out-Tasking 72

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider.

Marketing 130

Marketing Cybersecurity Right-Sizing Managed Services 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider.

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

Obobo

APRIL 5, 2023

What Is A Services Procurement Solution? Procuring services is an essential component of any organization’s success, but it can also be a headache-inducing process. From identifying the right vendors to negotiating contracts and ensuring compliance, managing service procurement requires significant time and resources.

Service 40

Service Right-Sizing Automation Regulations 40

Paysquare

JULY 10, 2023

Navigating the intricacies of payroll management services and abiding by complex regulatory requirements can be daunting for any business. This is where a payroll related statutory compliance service provider steps in – to handle the complexities and ensure compliance with statutory obligations.

Payroll 52

Payroll Service Regulations Right-Sizing 52

31 West

JANUARY 26, 2023

If you are switching from a manual help desk to an automated ITSM software, the extensive range of features may seem overwhelming at first glance. What sets SysAid apart from other help desk solutions is the level of automation it offers. The software was designed to automate most, if not all, IT solutions.

Right-Sizing 130

Right-Sizing Software Automation Design 130

31 West

APRIL 16, 2024

From sales tracking to lead generation to customer management to other core business operations, HubSpot organizes everything in a single centralized platform. HubSpot works for all – be it a help desk company offering after hours call handling service or a small retail store that wants a robust CRM solution.

Out-Tasking 130

Out-Tasking Right-Sizing Sales Customer Service 130

Everest Group

APRIL 8, 2024

Intelligent Document Processing (IDP), Banking-specific IDP, and Insurance-specific IDP Products Intelligent Document Processing (IDP) products continue to play a vital role in enterprises’ automation technology portfolios. LEARN MORE ABOUT Top Service Providers

Insurance 78

Insurance Banking Research Automation 78