Perficient Digital Transformation

MAY 3, 2023

In this blog, we will take a closer look at Salesforce OmniStudio. Pic Courtesy: Trailhead OmniStudio, constructed on the Salesforce platform, has high levels of flexibility and can be modified to cater to the unique demands of businesses operating in different industries. What is Salesforce OmniStudio?

Automation 69

Automation Out-Tasking Flexibility Sourcing 69

Paysquare

MAY 16, 2024

Introduction of Automated Payroll Solutions with Leave & Attendance Systems Technology is approaching the world very fast, and there’s no field left in today’s generation that is not covered by it. Automated Payroll Solutions with Leave & Attendance Systems streamline processes, reduce errors, and boost employee satisfaction.

Payroll 52

Payroll Automation Regulations Research 52

IBM Services

FEBRUARY 12, 2024

It offers businesses the capability to capture and process real-time information from diverse sources, such as databases, software applications and cloud services. It allows for sharing events through searchable and self-service catalogs while simultaneously maintaining proper governance and controls with access based on applied policies.

Automation 83

Automation Sourcing Out-Tasking Analytics 83

Everest Group

MARCH 18, 2024

Marketing Services Advances in technology such as generative AI and Web3, coupled with changing consumer preferences and dynamic macroeconomic conditions, have transformed the marketing landscape. Despite the influx of new entrants in the marketing ecosystem, CX remains the central focus for all stakeholders.

Marketing 59

Marketing Service Insurance Finance 59

Offshore India Data Entry

JULY 6, 2021

The advancement in machine learning and artificial intelligence had brought in a solution for this difficulty and that is data automation. It enables firms to upload, manage, and process data using automated tools, rather than manual performance. Automation seems to be the future of business improvement. Efficiency .

BPO 97

BPO Automation Data Entry Out-Tasking 97

Everest Group

DECEMBER 15, 2023

Learn more about how AI and D&A can work together to deliver exceptional CX in this blog. AI takes CX a step further with instant support from chatbots, personalized recommendations, and task automation. This is where outsourced CX service providers are pitching in and increasingly creating value for the enterprises.

Analytics 64

Analytics Out-Tasking Cybersecurity Automation 64

IBM Services

NOVEMBER 14, 2023

In today’s hyper-competitive digital landscape, the rapid development of new digital services is essential for staying ahead of the curve. Shockingly, a staggering 33% of developers lack the necessary skills or resources, hindering their productivity in delivering products and services.

Service 99

Service Regulations Automation Banking 99

Everest Group

APRIL 3, 2024

Explore the various costs and advantages associated with this technology in this blog, or get in touch to find out more. Gen AI has recently gained considerable attention in the banking, financial services, and insurance (BFSI) industry. Non-compliance with these regulations may lead to fines and legal consequences.

Regulations 69

Regulations Out-Tasking Insurance Cybersecurity 69

Mattsen Kumar

OCTOBER 12, 2023

As organizations grow, outsourcing customer service has become necessary to ensure customer satisfaction. The expansion of organizations brings forth new challenges that require the expertise of a skilled customer service team to provide optimal solutions.

Customer Service 84

Customer Service Outsourcing Robotics Process Automation Service 84

IBM Services

DECEMBER 21, 2023

AI, automation and digital labor can help tackle these challenges. To address this challenge, companies can use digital labor to supplement the existing workforce by automating repetitive, dangerous or complex tasks. A report by Forrester found that businesses that implemented automation were able to reduce operational costs by 25-50%.

Manufacturing 84

Manufacturing Automation Out-Tasking Jobbing 84

31 West

SEPTEMBER 15, 2022

The global managed services market is projected to grow from $243.33 By giving a glance at this blog post knitted with thick beads reflecting on the irrefutable essentiality of the IT managed services, you will know that the above report is not unreasonable at all. Cloud, Automation, and Outsourcing. For Innovation.

Managed Services 130

Managed Services Management Service Administrative 130

Groove Technology

JULY 17, 2023

It can be used for creating interactive user interfaces, building serverless applications, and even powering the backend of web services. In this article, we will explore everything you need to know about JavaScript web services. JavaScript web services are a type of web service that uses JavaScript as the primary programming language.

Service 130

Service Flexibility Efficiency Engineering 130

Everest Group

OCTOBER 6, 2021

While organizations are certainly familiar with on-premise technologies in contact centers, today’s enhancement on the premise-based technology model is delivering an exceptional digital customer experience, innovation, flexibility, and lower cost. Meet the Contact Center as a Service (CCaaS) operated on the cloud.

Service 52

Service Analytics Flexibility Automation 52

IBM Services

MARCH 20, 2024

Integration helps connect, automate and digitally transform businesses. It enables businesses to securely connect and share data between their applications and services across hybrid cloud environments. Effective integration is essential for driving a successful digital journey. What is ROSA?

Service 65

Service Automation Flexibility Management 65

Offshore India Data Entry

MAY 21, 2024

This transformation is being driven by the rapid advancements in Artificial Intelligence (AI), with its ability to automate repetative tasks and analyze vast amounts of data, is revolutionizing industries across the globe. It’s a catalyst for innovation, opening up new service offerings and opportunities for BPO companies.

BPO 105

BPO Offshoring Data Entry Out-Tasking 105

Groove Technology

AUGUST 15, 2023

IT staffing services have become increasingly popular in recent years as companies look for ways to stay competitive in the fast-paced digital age. These services provide organizations with access to skilled IT professionals who can help them meet their technology needs and drive growth.

Service 100

Service Cybersecurity External Service Provider Right-Sizing 100

IBM Services

NOVEMBER 27, 2023

”* However, to be successful they need the flexibility to run it on their existing cloud environments. That’s why we continue expanding the IBM and AWS collaboration, providing clients flexibility to build and govern their AI projects using the watsonx AI and data platform with AI assistants on AWS.

Service 77

Service Government Flexibility Software 77

IBM Business Partners

JUNE 22, 2023

Manik, VP and senior partner for IBM Consulting, outlined a massive opportunity to strategically redesign the client’s finance operations and payment processing by leveraging AI, data analytics, metrics and automation. When done right, it can make a business flexible, smarter and able to quickly scale to meet shifting market conditions.

Business Process Outsourcing 79

Business Process Outsourcing Automation Outsourcing BPO 79

Offshore India Data Entry

FEBRUARY 19, 2024

BPO focuses on delegating specific back-office tasks, like payroll processing or customer service, with the goals of reducing costs and improving efficiencies. It emphasizes flexibility, real-time process monitoring, and continuous process improvement through strategic outsourcing partnerships.

BPO 111

BPO Outsourcing Business Process Outsourcing External Service Provider 111

Everest Group

MARCH 10, 2023

Marketing Services PEAK Matrix® Assessment Marketing has undergone a transformation due to rapid technological advancements and shifting consumer preferences. In response, the provider ecosystem has shifted gears from product-focused traditional marketing services to innovative, data-driven strategies that prioritize customer experience.

Marketing 59

Marketing Service Automation Flexibility 59

Automation Anywhere

MARCH 24, 2022

As with other regions worldwide, in the Asia-Pacific and Japan (APJ) region, we see an accelerated rate of change when it comes to the use of intelligent automation. Intelligent automation can break down siloes and deliver to the agent all the necessary information quickly and efficiently.

Automation 72

Automation Robotics Process Automation Efficiency Insurance 72

inDinero

SEPTEMBER 28, 2023

At indinero, we stand as a beacon of excellence, offering fractional CFO services for startups and a range of outsourced CFO solutions for startups, ensuring your venture’s financial foundation is as innovative as your business idea. What are the Benefits of Using CFO Services for Startups? Need Outsourced Accounting for Startups?

Outsourcing 98

Outsourcing Service Finance Accounting 98

IBM Services

JANUARY 26, 2024

There is a need for automation to handle routine tasks, monitor network health and respond to issues in real-time. However, the existing skill sets within communication service providers (CSPs) may not align with the evolving demands of this dynamic landscape. As a result, networks have become increasingly hard to manage.

Automation 102

Automation Engineering Design Order Management 102

Everest Group

MARCH 17, 2023

With five key transformation levers described in this blog, MGAs can overcome challenges and unlock a wave of unprecedented sustainable growth. Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. Read on to learn more.

Insurance 52

Insurance Robotics Process Automation Risk Management Risk Management 52

IBM Services

FEBRUARY 28, 2024

Here are four smart technologies modernizing strategic sourcing processes today: Automation Business process automation (also considered a type of business process outsourcing ) is pervasive across industries, minimizing manual tasks in accounting, human resources, IT and more. Blockchain Information is an invaluable business asset.

Sourcing 102

Sourcing Supply Chain Management Strategic Sourcing Automation 102

IBM Business Partners

MAY 17, 2024

Cloud maturity models (or CMMs) are frameworks for evaluating an organization’s cloud adoption readiness on both a macro and individual service level. They help an organization assess how effectively it is using cloud services and resources and how cloud services and security can be improved. Why move to cloud?

Efficiency 91

Efficiency Automation Right-Sizing Government 91

Groove Technology

OCTOBER 21, 2021

Leaving behind its proprietary technology, Microsoft is now repositioning the platform to be written and run from anywhere with a strategy of resurfacing for Web and Mobile Services. If you find that you lack those resources or need to supplement, consider hiring a.NET development service provider. What are.NET Development Services?

Service 130

Service E-Commerce Software Manufacturing 130

Groove Technology

OCTOBER 21, 2021

Leaving behind its proprietary technology, Microsoft is now repositioning the platform to be written and run from anywhere with a strategy of resurfacing for Web and Mobile Services. If you find that you lack those resources or need to supplement, consider hiring a.NET development service provider. What are.NET Development Services?

Service 130

Service E-Commerce Software Manufacturing 130

Groove Technology

MAY 14, 2023

Its Anypoint Platform enables organizations to integrate their systems, services, and APIs in a flexible, scalable, and secure manner. MuleSoft’s Anypoint Platform allows businesses to create composite applications that integrate with multiple systems and services. What is MuleSoft? How big is MuleSoft?

Sourcing 130

Sourcing Flexibility Reduced Costs Automation 130

Frevvo

SEPTEMBER 7, 2021

You can free up your technology department to focus on their skilled work rather than mind-numbing admin tasks by automating your IT processes. But what parts of the IT workflow can you automate? Click the links below to head straight to the section which interests you most: What’s IT Process Automation?

Automation 52

Automation Out-Tasking Data Entry Administrative 52

Everest Group

MARCH 10, 2023

Marketing Services PEAK Matrix® Assessment Marketing has undergone a transformation due to rapid technological advancements and shifting consumer preferences. In response, the provider ecosystem has shifted gears from product-focused traditional marketing services to innovative, data-driven strategies that prioritize customer experience.

Marketing 52

Marketing Service Automation Flexibility 52

IBM Services

MARCH 15, 2024

As a healthcare company, this client had an obligation to provide safe, reliable, time-sensitive, high-quality services to its customers. It provides flexibility to choose what applications to move and when to move them based on business imperatives.

Co-Sourcing 96

Co-Sourcing Healthcare Automation Collaborations 96

Zinnov

MARCH 8, 2023

Automation proved to be an effective tool during the pandemic helping companies become and remain resilient. Along with Automation, companies are also investing in other modern technologies such as Blockchain, Quantum Computing, and the Metaverse which is propelling them into the next phase of digital transformation – DT 2.0.

Automation 59

Automation E-Commerce Robotics Process Automation Analytics 59

Everest Group

AUGUST 24, 2022

Post-pandemic, enterprises have given IT service and technology providers high marks for improving commercial models and customer-centricity, but talent management is emerging as a major concern. Discover a framework for effective talent management in this blog. What do enterprises want from their IT service and technology providers?

Management 52

Management Flexibility Collaborations Insurance 52

Everest Group

FEBRUARY 24, 2022

Selecting the right Microsoft Office 365 licensing plan is a critical decision for organizations that can lead to greater cost savings, negotiating power, and flexibility. But by getting this strategy right, organizations can obtain higher cost savings and greater flexibility. To read more about the 5S Framework, see our prior blog.

Right-Sizing 52

Right-Sizing Out-Tasking Flexibility Analytics 52

Groove Technology

JUNE 28, 2023

This is where custom Android app development services come into play. The Evolution of Android Development Service: Empowering Businesses to Thrive Understanding the Essence of Android Development Service Android development service refers to the process of creating tailored applications specifically designed for the Android operating system.

Service 100

Service Analytics Design Research 100

Perficient Digital Transformation

OCTOBER 10, 2022

My prior blog touched on the approach and initial assessment we undergo when onboarding a new client who has faced challenges with independently building, expanding, and/or maintaining their Twilio solution. Creation of scripts for automation of tasks . . Operational Challenges . CloudOps Management . Level 3 Support Engineering

Managed Services 64

Managed Services Management Service Engineering 64