31 West

FEBRUARY 22, 2023

The right solution will improve agent productivity, help streamline help desk processes, and improve customer satisfaction rates. These solutions can be used even if you are working with an MSP offering IT help desk outsourcing services. SysAid specializes in automating workflows. It can make managing your IT help desk easier.

Right-Sizing 130

Right-Sizing Customer Service Out-Tasking Banking 130

31 West

MAY 13, 2024

With a multitude of CRM systems available, making the right decision can be a challenge. However, HubSpot and Zoho are the two most popular contenders that are often considered when it comes to sales automation, marketing capabilities, and customer service. The best part is the entire marketing workflow can be automated.

Sales 130

Sales Inventory Management Analytics Automation 130

31 West

FEBRUARY 20, 2023

You can employ these solutions regardless of whether your company has an in-house team or work with an outsourced IT help desk. It includes features like a unified agent dashboard, omnichannel support, automation, and AI-guided decisions. About SysAid SysAid specializes in IT service management and automation.

Right-Sizing 130

Right-Sizing Customer Support Customer Service Sales 130

31 West

JANUARY 30, 2023

You can use these solutions regardless of whether you are planning to keep your service in-house or working with outsourcing IT service desk companies. For example, with IT workflows, you can automate business operations and manage them from a unified IT platform. Zendesk: What is it? ServiceNow has a 24/7 support portal.

Right-Sizing 130

Right-Sizing Customer Service Flexibility Software 130

Metasource

APRIL 18, 2023

It entails converting your current physical business documents into virtual copies that are easy to manage, access, track, and share from anywhere with any computer or mobile device. Now, let’s dive into the best ways to digitize incoming business documents and convert backfiles. What Are the Best Ways to Go Paperless?

Service 98

Service Business Process Outsourcing Out-Tasking Software 98

Metasource

JULY 7, 2022

A digital mailroom is a way to process the incoming documents that enter your organization faster and more efficiently. Paper mail is processed using document scanning and capture techniques, which digitize files, to make them available electronically. When outsourcing your mailroom , your incoming mail is directed to a dedicated P.O.

Right-Sizing 52

Right-Sizing Outsourcing Automation Customer Service 52

31 West

DECEMBER 19, 2022

This version of ITIL has included automation and data management practice in its infrastructure along with IT service management. It recommends providing an adaptable and continuing direction to IT service outsourcing companies. It supports effective efforts and the right predictions of all types and sizes of businesses.

Right-Sizing 130

Right-Sizing Outsourcing Managed Services Service 130

Magellan Solutions

MAY 8, 2024

With the booming IT outsourcing market set to hit a massive US$512.50 They’re not just for tech giants anymore; businesses of all sizes can maximize these advanced services to stay ahead of the curve. It means you’ll always have the right products, minimizing waste and maximizing profits. And the best part?

Service 52

Service Cybersecurity Robotics Process Automation Inventory Management 52

31 West

JANUARY 25, 2023

You can employ these solutions regardless of having an in-house service team or you working with an outsourced IT service desk company. We will go through several consideration factors to help you decide on the right software choice for your business. It also offers a service desk ticketing, automation, and enhancement module.

Right-Sizing 130

Right-Sizing Customer Service Customer Support Flexibility 130

Paysquare

JULY 25, 2023

Effective management of payroll is a crucial component in the functioning of any thriving enterprise, guaranteeing that staff members receive their rightful compensation in a timely and accurate manner. Therefore, selecting a payroll outsourcing service in India that places great emphasis on safeguarding data is quite crucial.

Payroll 52

Payroll Outsourcing Service Regulations 52

31 West

SEPTEMBER 5, 2022

The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider. Managed services help optimize corporate procedures by enabling business automation. The global MSP market was evaluated at USD 239.71

Marketing 130

Marketing Cybersecurity Right-Sizing Managed Services 130

31 West

SEPTEMBER 5, 2022

The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. Managed services refer to outsourcing management processes to a third-party service provider. Managed services help optimize corporate procedures by enabling business automation. The global MSP market was evaluated at USD 239.71

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

Metasource

AUGUST 5, 2021

A Deloitte study found 59% of businesses use outsourcing to reduce these costs. It’s no longer practical to have your company’s workflow depend on paper-based documents, and hiring more staff is not necessarily the way to solve the challenges you’re facing. The benefits of outsourcing these types of tasks are many.

Efficiency 52

Efficiency Out-Tasking Outsourcing Human Resources 52

Premier BPO

AUGUST 19, 2021

Outsourcing has gradually become a permanent feature of businesses globally, especially when focused on cost-reduction, expansion of talent pool, and geographical redundancy. To help with that, Premier BPO has created our very own collection of Outsourcing terms to help anyone easily converse like an expert. . Outsourcing.

BPO 52

BPO Outsourcing Offshoring Call Center 52

inDinero

FEBRUARY 6, 2024

Bookkeeping is chiefly administrative, involving transactions, budgeting, and routine documentation. To better understand how much an outsourced accountant or bookkeeper might cost, book a free consultation with one of indinero’s experts. Related: How indinero helped Masterpiece Catering scale with outsourced bookkeeping.

Accounting 98

Accounting Data Entry Outsourcing Jobbing 98

Magellan Solutions

JULY 21, 2020

Help desk outsourcing has long been seen as an important factor to boost customer experience while keeping cost at bay. Many business owners remain undecided about outsourcing IT help desk because of language barrier. . This guide aims to help you navigate the ins and outs of help desk outsourcing. What Is Help Desk Outsourcing?

Outsourcing 52

Outsourcing Customer Support Offshoring Right-Sizing 52

31 West

JANUARY 20, 2023

You can use this software regardless of whether you have an internal team or outsourcing the IT service desk. You can find service desk solutions based on company size and industry specializations like MSPs, retail, finance, healthcare, manufacturing, telecommunications, and more. Freelancers can also use it.

Right-Sizing 130

Right-Sizing Software Customer Service Out-Tasking 130

Paysquare

MARCH 20, 2023

With hefty documentation, delayed onboarding process, and decentralized platform of communication between employers and new joinees, onboarding often becomes a taxing proposition. Finding the right talent for your business is crucial. How to choose the best employee onboarding software?

Software 52

Software Right-Sizing Administrative Automation 52

Paysquare

MAY 27, 2023

A process flow chart and schedule should be included in the payroll documentation so managing roles after the promotion of payroll staff are not difficult. Automated Payroll Manual payroll processing makes your business vulnerable to mistakes which may ultimately lead to fines and penalties.

Payroll 52

Payroll Co-Sourcing Outsourcing Out-Tasking 52

Paysquare

JULY 10, 2023

Notably, this trend is not exclusive to large enterprises, as an increasing number of small and medium-sized businesses are also embracing the practice. Statutory compliance outsourcing services include social security, labor laws, and employees’ salaries and benefits, all contributing to a transparent and accountable payroll system.

Payroll 52

Payroll Service Regulations Right-Sizing 52

Magellan Solutions

MAY 7, 2020

To meet these demands, ecommerce outsourcing is a solution to mitigate financial risks while coping with demand. Outsourcing is a cost efficient solution for rapid ecommerce business growth. You can outsource a wide-range of tasks and services to optimize your online business. What is ecommerce outsourcing?

Outsourcing 52

Outsourcing Data Entry BPO Offshoring 52

Magellan Solutions

MARCH 10, 2022

Why Outsource Your Bookkeeping Services, Anyway? One of the most popular questions asked by SMEs is “Why do they need to Outsource Bookkeeping services ?”. There are plenty of things you ought to know about bookkeeping outsourcing services. How To Find The Best Outsourced Bookkeeping Services For Your Business?

Outsourcing 40

Outsourcing Service BPO Out-Tasking 40

Magellan Solutions

JUNE 14, 2023

Small and medium-sized enterprises face different challenges in streamlining operations, especially during peak seasons. The VA handles administrative tasks such as scheduling appointments, managing email, and preparing documents. By automating these tasks, chatbots can free up VA staff to focus on more complex and specialized work.

Efficiency 52

Efficiency E-Commerce Out-Tasking Data Entry 52

Pure Moderation

APRIL 12, 2021

billion active daily users of social media so the importance of an online presence is vital for businesses, of any size (more than 50 million small businesses use Facebook to connect with their customers). Case Study: Youtube, Facebook, Twitter, & Google experiment with automated content moderation 3.1 Outsourced moderation 5.

Outsourcing 52

Outsourcing Right-Sizing Out-Tasking Automation 52

Influx

JANUARY 23, 2023

While there isn’t a one-size-fits-all formula for creating a good customer support team , in this article we discuss six customer support tips for creating a sound structure. Hire the right people, especially support leaders Your customer support team can only go as high as the standards demonstrated by your leadership team.

Customer Support 52

Customer Support Right-Sizing Customer Service Software 52

Magellan Solutions

AUGUST 17, 2020

So, whether you take calls in-house or outsource a call center service provider, you need to know how to do it best. . The business process outsourcing (BPO) industry is vast, and it is still growing. The employment contract should be clearly worded, with well-documented employment terms and conditions.

Call Center 52

Call Center Outsourcing Right-Sizing Out-Tasking 52

Planergy Software

NOVEMBER 24, 2022

Spend management software helps automate invoice reconciliation to save time, improve productivity, and reduce errors – thus saving you money. You might even outsource it to a third-party provider. This will help you determine any discrepancies between the two documents. Use Automation with Three-Way Matching.

Management 52

Management Accounting Automation Banking 52

Influx

OCTOBER 3, 2023

Meeting these expectations requires careful planning, efficient resource allocation, and the right workforce management (WFM) tools in your arsenal. We sat down with Andrew, our Delivery Manager, about the importance of having the right workforce management tools in place as a 24/7 team and what those top tools are.

Management 52

Management Customer Support Right-Sizing Analytics 52

Influx

JANUARY 24, 2022

While there are no one-size-fits-all formulas for creating an effective customer support team, in this article, we discuss six tips for creating a sound structure. Set up the right customer support channels. Hire the right people, especially support leaders. Equip your team with the right tools.

Customer Support 52

Customer Support Right-Sizing Customer Service Software 52

Magellan Solutions

OCTOBER 18, 2015

Low touch outsource activities require little or no personal interaction (for example, automated data center operations, disaster recovery services, or automated document scanning services). Outsourcing high touch or low touch processes not core to your business is your best and only option. .

Call Center 40

Call Center Outsourcing Data Entry Right-Sizing 40

Globalization Partners

NOVEMBER 9, 2022

Let’s look at five thriving tech sectors in Europe right now. software, mobile apps, and other technologies that automate and improve the delivery of traditional forms of finance. What is the size of the digital health market? . Automating wages, benefits, and recruitment processes saves companies time and money.

Banking 64

Banking Healthcare Right-Sizing Research 64

SIG Speaks

APRIL 4, 2023

Organizations increasingly depend on third-party service providers of varying sizes, including start-ups, to meet the digital age challenges of technological innovation and heightened competition. This also means more and more organizations have begun investing in the right technology solutions to enable continuous risk monitoring.

Risk Management 40

Risk Management Risk Management Government Management 40

Obobo

MARCH 23, 2023

Overall, these 11 cost reduction strategies in procurement demonstrate that companies can significantly reduce costs and maintain profitability with the right procurement management practices. Leverage technology solutions to automate procurement procedures , improve compliance, and reduce costs.

Reduced Costs 52

Reduced Costs Inventory Management Automation Sourcing 52

Planergy Software

OCTOBER 25, 2022

Make sure you have a central place to store all project documents. If you’re working with a team, it’s also important to have a shared storage space where everyone can access the necessary documents. Create a template for each type of document you’ll need to create. Know When to Outsource.

Management 52

Management Out-Tasking Finance Software 52