IBM Services

MAY 16, 2023

To help companies better deliver on their marketing vision and scale their marketing business processes, managed marketing services (MMS) offshore has become a fast growing trend. What are managed marketing services (MMS)? This complexity translates into higher costs and makes it difficult for marketing teams to keep up.

Marketing 72

Marketing Management Service Offshoring 72

31 West

JANUARY 3, 2023

It incorporates the procedures and techniques to design and deliver IT services to support businesses to benefit from IT infrastructure. It enhances regular work with more automation resulting in the efficient delivery of services. ServiceNow ITSM Pro brings a new set of strategies to improve outsourced IT services.

Analytics 130

Analytics Automation Outsourcing Collaborations 130

Redial

MARCH 21, 2023

More and more companies are looking to outsource their customer service operations to nearshore locations, such as Mexico, to take advantage of lower labor costs, cultural similarities, and geographical proximity. Another trend that is gaining momentum in the industry is the adoption of artificial intelligence and automation.

Nearshoring 100

Nearshoring Call Center Right-Sizing Labor Costs 100

Perficient Digital Transformation

JANUARY 25, 2024

Products and services must be hyper-personalized, digital-first, and accessible in any place and at any time. CMT companies must take full advantage of maturing 5G connectivity, automations, self-service and contact center capabilities, cloud transformation , and intelligent supply chain management.

Supply Chain Management 59

Supply Chain Management Advisory Streamline Operations Reduced Costs 59

Groove Technology

MAY 25, 2023

Inefficient data integration can lead to silos, duplication, and errors, hindering collaboration and decision-making across departments. With MuleSoft, businesses can streamline their operations, reduce costs, and improve efficiency by seamlessly integrating their data and applications.

Management 100

Management Supply Chain Management Sourcing Collaborations 100

Magellan Solutions

JUNE 19, 2023

AI is transforming education through personalized learning, task automation, and increased convenience. It automates repetitive jobs, analyzes data, and enhances human capabilities. AI offers something new by automating repetitive processes and enabling advanced data analytics. This leads to enhanced efficiency and productivity.

Outsourcing 105

Outsourcing Out-Tasking Collaborations Call Center 105

IBM Services

APRIL 25, 2024

The methodology gained prominence with the publication of a 1990 article in the Harvard Business Review, “Reengineering Work: Don’t Automate, Obliterate,” by Michael Hammer, and the 1993 book by Hammer and James Champy, Reengineering the Corporation.

Supply Chain Management 60

Supply Chain Management Finance Human Resources Robotics Process Automation 60

Obobo

MARCH 23, 2023

For companies looking to reduce costs, procurement is often one of the first places they look. Cost reduction during procurement processes can be accomplished through various strategies that range from the short-term to medium and long-term goals. However, managing procurement can be costly, and costs can add up quickly.

Reduced Costs 52

Reduced Costs Inventory Management Automation Sourcing 52

Groove Technology

MAY 25, 2023

MuleSoft is a leading provider of integration software and services, offering an API-led connectivity approach that enables organizations to connect applications, data, and devices across any cloud or on-premise infrastructure. Team collaboration : Integration projects often require input from multiple stakeholders across an organization.

Government 100

Government Reduced Costs Collaborations Flexibility 100

Hyland

SEPTEMBER 5, 2022

Identify and implement opportunities for collaboration, including networking events like the Open Source Summit. Shortly thereafter, we acquired Nuxeo in April 2021, which brought us a cloud-native, low-code content services platform that includes product asset management (PAM) and digital asset management (DAM) functionality.

Sourcing 145

Sourcing Collaborations Reduced Costs Management 145

Neo Group

JUNE 30, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. Hemant Puthli, Partner, Neo Group says, “The findings from our survey were quite interesting.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

Neo Group

JUNE 29, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. Hemant Puthli, Partner, Neo Group says, “The findings from our survey were quite interesting.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

The Hackett Group

JULY 13, 2023

Miami, FL — July 13, 2023 — For the first time in decades, most finance organizations experienced a significant increase in operating costs in 2023, driven by inflationary pressures, geopolitical unrest and other uncertainty factors, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

Operational Costs 97

Operational Costs Finance Research Advisory 97

Magellan Solutions

OCTOBER 6, 2022

Who Needs to Outsource Typing Services? By outsourcing typing services, your company can finish a project faster and more efficiently. Not only that, but your organization will also be more productive, flexible, and cost-effective. Any business that hires this service from offshore can make money as long as it runs regularly.

Outsourcing 75

Outsourcing Service E-Commerce Administrative 75

Magellan Solutions

JULY 21, 2023

Companies are becoming mindful of the potential of outsourcing services for small businesses in 2023. The market size for outsourcing services is witnessing significant growth. It will include insights on outsourcing services tailored to small businesses. Moreover, it reduces costs and streamlines operations.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

Magellan Solutions

JUNE 21, 2023

This article will give valuable insights into AI-driven outsourcing and how this service can revolutionize your business processes. Stay updated on the latest advancements in AI, including natural language processing, machine learning, and robotic process automation. AI-driven analytics are used to make data-informed decisions.

Outsourcing 98

Outsourcing Robotics Process Automation Analytics Selective Outsourcing 98

Perficient Digital Transformation

FEBRUARY 13, 2023

DevOps is a methodology that aims to bring together the development and operations teams to work collaboratively. It is a set of practices and processes that focus on improving communication, collaboration, and automation to deliver software products faster, with higher quality and reliability.

Reduced Costs 64

Reduced Costs Automation Collaborations Software 64

Groove Technology

OCTOBER 14, 2021

With perks like reduced costs, easier access to talent, and potentially faster time to plug, it’s no surprise that outsourcing is gaining traction. A number of the extra benefits of outsourced projects are that it allows specializing in the core business, resolving capacity issues, and improving the service quality.

Software 246

Software Outsourcing Management Right-Sizing 246

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

Groove Technology

AUGUST 1, 2022

Whether you own a transportation company or provide other services, logistics software development is critical for managing inventory and keeping the supply chain running smoothly, from warehouse management to shipping. What are logistics software development services? After all, every business requires logistics. Reporting & BI.

Software 130

Software Supply Chain Management Automation Manufacturing 130

Offshore India Data Entry

APRIL 19, 2024

Outsourcing has revolutionized the way businesses operate, offering a strategic solution to streamline processes, reduce costs, and boost efficiency. Business Process Outsourcing (BPO) goes beyond mere task delegation; it involves tapping into external expertise to improve operational efficiency, cut costs, and foster growth.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Data Entry 98

IBM Services

JANUARY 30, 2024

Collaborating with leading technology and service providers who understand your industry’s and company’s unique challenges and opportunities will help you define a strategy to transform your data center from a cost center to a sustainable, strategic asset.

E-Commerce 77

E-Commerce Analytics Manufacturing Flexibility 77

Simplr

NOVEMBER 21, 2022

Even with a Chief Customer Officer (CCO) appointed to drive the collaboration, a successful CX initiative requires cooperation, integration, and overall cross-functional enterprise planning and support. In fact, research shows 79% of consumers say customer service is extremely important when choosing where to shop. Why CX Is Important.

Human Resources 93

Human Resources Customer Support Collaborations Research 93

Everest Group

FEBRUARY 27, 2024

Learn insights from our latest survey on enterprise readiness for gen AI adoption and how collaborating with providers can help overcome the major obstacles. These tools enhance productivity, reduce response times, and enable agents to focus on more complex and value-added tasks.

Management 64

Management Out-Tasking Efficiency Outsourcing 64

IBM Services

NOVEMBER 8, 2023

The supply chain plays a pivotal role in delivering goods and services to both businesses and consumers, serving as the connective thread between industries, nations, communities and all components of the value chain. The more value chain parties can collaborate, the more power there might be in standards and acts such as FSMA.

Inventory Management 112

Inventory Management Collaborations Right-Sizing Regulations 112

Obobo

FEBRUARY 16, 2023

Cost Reduction- The Ultimate Guide Introduction If there’s one thing all businesses have in common, it’s the need to reduce costs. But it can be difficult to identify and implement cost-saving strategies that don’t negatively impact your bottom line. Cost reduction is a proactive measure taken to decrease expenses.

Reduced Costs 52

Reduced Costs Right-Sizing Healthcare Outsourcing 52

Perficient Digital Transformation

OCTOBER 18, 2023

This promotes constant collaboration, where members share knowledge and best practices daily. Embracing managed services support not only fills immediate expertise gaps but also ensures continuity. Quick Tip: Embrace intelligent automation. Automation isn’t just a cost-cutter; it’s a strategic enabler.

Healthcare 52

Healthcare Streamline Operations Reduced Costs Automation 52

Infosys Consulting

FEBRUARY 1, 2023

In addition, the rapid evolution of cloud, artificial intelligence (AI), machine learning (ML), and automation technologies are bringing incredible value to businesses. As such, organizations must expand the communication service providers (CSP) operating model from a network to a flexible end-to-end business platform provider.

Service 52

Service Marketing Flexibility Reduced Costs 52

Influx

APRIL 13, 2023

Looking to reduce costs without sacrificing quality? Reducing expenses is on your mind if your business has been impacted by supply chain disruptions, reduced demand, or increasing costs. Cost-cutting can sometimes come at the cost of quality. 7 cost-cutting strategies that preserve quality 1.

Labor Costs 52

Labor Costs Reduced Costs Outsourcing Out-Tasking 52

IBM Services

DECEMBER 18, 2023

Integrating GIS, artificial intelligence (AI) , the Internet of Things (IoT) , cloud and mobile technologies into field service management (FSM) makes the most current information available to field service technicians. The data from this soil and water analysis helps farmers improve yields while reducing costs and pollution runoff.

Government 103

Government Sourcing Reduced Costs Efficiency 103

Perficient Digital Transformation

MAY 18, 2023

There are multiple EA domains depending on the chosen framework(s), including: Business Domain : describes the company / LOB’s strategies, services, organization, business processes, and capabilities required to deliver the services.

Design 64

Design Management Collaborations Government 64

Everest Group

OCTOBER 17, 2023

With slowed IT industry growth, service providers can drive momentum with asset-based business models that center on delivering services built on digital products and platforms or monetizing the platforms and assets themselves. Service provider leaders are grappling to help the IT industry find new avenues of growth.

Streamline Operations 64

Streamline Operations Reduced Costs Insurance Banking 64

Neo Group

JUNE 2, 2020

Collected between April 20 th and May 8 th , the survey responses are a unique perspective on the direct impact of COVID-19 to global buyers and service providers. . The survey centered on 5 areas common to buyers and service providers: Disruption, Performance, Future Outlook, Planning Ahead, and Location Reviews.

Global Sourcing Advisory 40

Global Sourcing Advisory Sourcing Advisory Service 40

Neo Group

APRIL 6, 2022

The 2022 Global Outsourcing 100 is determined through a rigorous scoring methodology that includes an independent review by a panel of the International Association of Outsourcing Professionals (IAOP) customer members and experts with extensive experience in selecting outsourcing service providers and advisors for their organizations.

Sourcing 52

Sourcing Co-Sourcing Global Sourcing Advisory Advisory 52

Perficient Digital Transformation

JULY 19, 2023

AI enables these carriers to automate processes, improve risk assessment, personalize customer interactions, and optimize pricing strategies. By leveraging AI, regional insurance carriers can enhance their competitiveness and deliver superior services to their customers. I’m not sure they have a choice to do anything else.

Insurance 52

Insurance Automation Streamline Operations Reduced Costs 52

Metasource

SEPTEMBER 28, 2023

When exploring the world of business process technology and outsourcing solutions, you will likely come across three terms: business process outsourcing (BPO), business process management (BPM), and business process management as a service (BPMaaS). Business Process Outsourcing (BPO): Leveraging Third-Party Expertise What Is BPO?

BPO 52

BPO Business Process Outsourcing Robotics Process Automation Outsourcing 52

Everest Group

AUGUST 29, 2022

While COVID-19 increased demand for CX-related services , it was not the only driver. As a result, greater focus is being put on customer experience (CX) and customer service (CS) leaders to deliver an exceptional experience.

Reduced Costs 78

Reduced Costs Analytics Impact Sourcing Outsourcing 78