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Virtual Teams: The Future of Workforce Collaboration

NoonDalton

Virtual teams, characterized by their geographical dispersion yet united through technology, are not merely a response to immediate needs but a forward-looking approach to workforce collaboration. Today, virtual teams stand as a cornerstone of modern workforce strategies, offering unprecedented flexibility and access to a global talent pool.

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Helping Knowledge Workers Automate

Automation Anywhere

Everyone knows that automation takes productivity to the next level. It's also apparent there are plenty of options of automation technology available. What is not so obvious is identifying which technology to use to get the maximum benefit from automation, especially for knowledge workers.

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Your CX Tech Stack – Is It Doing Its Job?

Anexa

Traditionally, a tech stack was considered a set of tools designed to enhance operational efficiency and streamline processes. This includes integrated customer relationship management (CRM) systems, marketing automation platforms, and robust content management systems (CMS) to deliver a unified experience.

Jobbing 52
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Prepare for a Flood of New RPA Jobs

Automation Anywhere

Some of it—of course—falls within employees’ existing roles and responsibilities: an accountant is able to automate income processing to focus on improving the all-important business cash flow. There are other job possibilities, however. Indeed, many RPA job descriptions will require a mix of soft and hard skills.

Jobbing 59
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Office 365 vs Google Workspace: Which Is Better For Your Business?

31 West

Google Workspace allows a seamless transition to a digital business structure with its smart collaboration tools. Office 365, on the other hand, is famous for its automation capabilities and a wide array of cloud-based applications that simplify your hectic business tasks. Let’s define each in brief. What is Office 365?

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Effects of AI on Jobs in the BPO Industry

NoonDalton

The allure was too compelling to ignore: the prospect of automating routine tasks, slashing error rates, and reducing turnaround times. Yet, this is not merely about automating processes; it’s about enhancing the very fabric of operational excellence. BPO companies quickly recognized that AI could be the missing puzzle piece.

BPO 52
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Driving Automation and Change in Enterprises

SIG Speaks

SIG University Certified Intelligent Automation Professional (CIAP) program graduate Samantha Mackowiak shares a v ery thoughtful and comprehensive piece on a company's Intelligent Process Automation journey. Initially, enterprises must identify how they will intake and approve automation processes.