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Neo Group recognized among World’s Best Sourcing Advisors 2022 by IAOP

Neo Group

The 2022 Global Outsourcing 100 is determined through a rigorous scoring methodology that includes an independent review by a panel of the International Association of Outsourcing Professionals (IAOP) customer members and experts with extensive experience in selecting outsourcing service providers and advisors for their organizations.

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Process Excellence: A transformational lever to extreme automation

IBM Services

All are transforming their procurement operations by leveraging state-of-the-art process mining and intelligent automation technology. Shared Service Operations like Finance, Supply Chain, Procurement, HR, and Enterprise IT are the relevant horizontal domains to engage. dollars annually in direct or indirect procurement.

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How IBM helps clients accelerate app modernization and control costs

IBM Services

As a healthcare company, this client had an obligation to provide safe, reliable, time-sensitive, high-quality services to its customers. These improvements are further underscored by the solution’s automated discovery of dead code or unreachable code and its ability to identify microservices in potential target states.

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Automation Anywhere Awards Honor 100+ Customers, Partners and Employees

Automation Anywhere

We’ve just highlighted more than 100 brilliant achievers in the field of automation--and now it’s time to party! Let’s start with a big thank you to everyone in our ecosystem who submitted almost 400 nominations for an Automation Anywhere Award. Thank you to our team at Automation Anywhere; we are so grateful for your support!”

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Call & Contact Center Expo 2023: Insights and Key Takeaways

Premier BPO

C&CC Key Takeaways: Delivering a breakout session on “Co-Sourcing vs. Outsourcing – How to Maximize Your Partner Relationship”, Premier BPO leadership also shared insider takeaways from the two-day exhibition. Companies are looking to improve customer service and still finding it hard to reach the right talent to scale.

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Watsonx: a game changer for embedding generative AI into commercial solutions

IBM Services

Watsonx gives organizations the ability to refine foundation models with their own domain-specific data to gain competitive advantage and ensure factual grounding to external sources of knowledge. Customer service has leapfrogged other functions to become CEOs’ top generative AI priority.

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ESG Adoption Survey across select IT & Business Service Providers

Neo Group

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. Sarasota, USA, June 29, 2022.