Everest Group

MARCH 19, 2024

A thoughtful approach is essential for consulting and enabling generative AI across the value chain before delving into specific use cases, relying on AI technology partners, and tool selection advisory services to ensure that organizations secure the right resources for success. Gen AI can generate content that is low in authenticity.

Government 59

Government Advisory Risk Management Risk Management 59

IBM Services

OCTOBER 16, 2023

APIs serve as essential connectors between the growing number of data sources and applications in companies of all sizes and in all industries. API Connect has won three recent design awards for building innovative experiences to make API management easier and more efficient for our users. It’s available as SaaS on AWS.

Management 73

Management Advisory Right-Sizing Research 73

IBM Services

NOVEMBER 8, 2023

TR9 — announced in October, we listened to feedback from our IBM i Advisory Councils and prioritized advancements in ease of use, productivity, and automation with enhancements to Navigator for i and new additions to SYSTOOLS for automating Db2 for i. In the latest IBM i Technology Refresh — IBM i 7.5

Advisory 96

Advisory Banking Automation Design 96

VXI

MARCH 17, 2023

It’s a subject Roku’s Director of Customer Care, Commerce, Mark McKercher, and VXI’s VP of CX Advisory Services, Cheryll Aganda, recently touched on during their speaking engagement at the 2023 Customer Response Summit in Austin, Texas. Knowledge management remains one of the largest sources of frustration within the contact center.

Advisory 52

Advisory Outsourcing Design Business Process Outsourcing 52

Everest Group

AUGUST 24, 2022

The growing demand for FCC support and digital has opened opportunities for service providers to augment their capabilities and add offerings for advisory, platform-led services, and advanced digital solutions. LEARN MORE ABOUT Financial Crime and Compliance (FCC) Operations – Services PEAK Matrix® Assessment 2022. Our Thinking.

Banking 52

Banking Insurance Service Advisory 52

Everest Group

MARCH 7, 2024

APPLY NO W Job Title : Chief Marketing Officer Location : United States (Remote) Industry : Research and Advisory Services Company : Everest Group About Everest Group Everest Group is a leading research firm helping business leaders make confident decisions. Find further details and in-depth content at www.everestgrp.com.

Marketing 40

Marketing Advisory Jobbing Research 40

IBM Services

APRIL 25, 2024

Business process reengineering (BPR) is the radical redesign of core business processes to achieve dramatic improvements in performance, efficiency and effectiveness. This can lead to can significant improvements in efficiency, accuracy and scalability and enable the organization to operate more effectively.

Supply Chain Management 59

Supply Chain Management Finance Robotics Process Automation Human Resources 59

Infosys Consulting

OCTOBER 19, 2023

The new clientele demands a similar level of access to efficient advisors who can provide solutions catering to specific life-events and situations of the clients. This is also a segment that is higher in number, thereby, increasing the advisor to client ratio.

Management 52

Management Co-Sourcing Insurance Banking 52

Everest Group

SEPTEMBER 29, 2021

RFP versus sole-sourced deals : First, there is nothing wrong with a sole-sourced deal. It can be more efficient, shorter in duration, and deliver greater value compared to an RFP-led scenario, given you have a trusted relationship with a vendor of choice.

Outsourcing 52

Outsourcing E-Commerce Service Advisory 52

Infosys Consulting

SEPTEMBER 11, 2023

In this short article recommendations for efficient technology debt remediations are provided. For example, open-source libraries used in tech solutions should be supported by many active contributors which ensures good quality and IT-security. This could be expanded into an internal open-sourcing of code.

Management 52

Management Co-Sourcing Software Design 52

Everest Group

FEBRUARY 21, 2023

We are looking for a proactive Salesforce expert to improve our CRM to drive efficiencies across the organization. Job overview As Senior Salesforce Administrator, you will play a vital role in Everest Group’s success by communicating, prioritizing, and managing all aspects of our Salesforce usage.

Administrative 40

Administrative Advisory Sales Research 40

Everest Group

FEBRUARY 2, 2023

It also could help increase agent efficiency by aggregating requests by type to the appropriate departments Automation of simple and repetitive tasks : ChatGPT, along with other conversational AI models, can be used to automate simple and repetitive tasks, such as customer service interactions, order processing, and data entry.

Banking 52

Banking Out-Tasking Insurance Data Entry 52

Velocity Global

MAY 12, 2022

Employee time tracking is how businesses record the working hours of their employees to ensure accurate payroll, measure efficiency in the workplace, and increase accountability and productivity. This guide breaks down employer time tracking responsibilities as well as the various requirements for multiple countries around the world.

Payroll 52

Payroll Regulations Advisory Government 52

Capgemini

MARCH 13, 2023

Retention instead of tension by using the full potential of HR Cloud Dr. Sandra Duesing 13 Mar 2023 Facebook Twitter Linkedin “80% of new employees decide whether or not to stay with a company within the first six months of being hired” Source: SAP SuccessFactors Onboarding product brochure As mentioned in our previous blog article: Create the decisive (..)

Advisory 52

Advisory Administrative Sourcing Efficiency 52

Everest Group

JULY 7, 2023

Manager/Director Human Resources Location City: Dallas-Fort Worth Metroplex (Remote) Industry: Research and Advisory Services Company: Everest Group About Everest Group Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing.

Human Resources 40

Human Resources Management Advisory Research 40

Everest Group

JUNE 20, 2022

Industry: Research and Advisory Services. Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Job Title: Manager –Learning & Development (HR). Location City: Gurgaon / Bangalore. Company: Everest Group. About Everest Group.

Human Resources 40

Human Resources Management Co-Sourcing Advisory 40

Everest Group

JUNE 22, 2023

APPLY ON LINKEDIN Job Title: Senior Human Resources Manager Location City: Dallas-Fort Worth Metroplex (Remote) Industry: Research and Advisory Services Company: Everest Group About Everest Group Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing.

Human Resources 40

Human Resources Management Advisory Research 40

IBM Services

DECEMBER 4, 2023

Generative AI-based solutions designed for agents can significantly reduce document search time, summarize information and enable advisory capabilities, leading to productivity improvements ranging from an average of 14% to as high as 34% and increased customer satisfaction.

Insurance 56

Insurance Cybersecurity Risk Management Risk Management 56

Magellan Solutions

SEPTEMBER 9, 2022

Over 70% of leaders in finance and accounting, advisory and tax services, think that Artificial Intelligence (AI) will affect data-driven insights, according to the EY 2020 Global Tax and Transformation survey. Algorithms are able to compile and reconcile data from a variety of sources. AI is widely used in businesses.

Accounting 75

Accounting BPO Out-Tasking Finance 75

Capgemini

MARCH 14, 2023

EVERYDAY AI: NEXT-GENERATION SELF-SERVICE ANALYTICS Bridget Shea 15th March 2023 Facebook Twitter Linkedin Organizations have been using the term “self-service analytics” for nearly a decade now, but for many companies, it’s not a source of value generation. Connect with us Thank You! We have received your form submission.

Analytics 52

Analytics Service Supply Chain Management Government 52

Infosys Consulting

JULY 16, 2021

As service providers look beyond right sourcing to drive efficiencies, meet ever-changing customer preferences and manage COVID-19 driven remote work related challenges, they often turn to cloud-based Contact Center as a Service (CCaaS) that offer reliability, scalability and flexibility in supporting omni-channel requirements.

Finance 52

Finance Call Center Out-Tasking Banking 52

Planergy Software

OCTOBER 18, 2023

Helping organizations spend smarter and more efficiently by automating purchasing and invoice processing. How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend. Efficiency Streamlining the travel booking process saves time and resources for both employees and the company.

Finance 52

Finance Reduced Costs Management Risk Management 52

NoonDalton

DECEMBER 4, 2023

Peter Ryan, Principal Analyst at Ryan Strategic Advisory, highlights a growing trend: employees and consumers are increasingly gravitating towards companies that reflect our personal values, making ESG initiatives more crucial than ever. This innovative sourcing strategy is rooted in the principle of creating shared value.

Impact Sourcing 52

Impact Sourcing Sourcing Government Advisory 52

IBM Services

APRIL 4, 2022

From strategy and advisory through managed service, delivery and everything in between, IBM Consulting can help you operationalize these three growth levers to deliver the measurable outcomes that are most important to your business. The post Why intelligent commerce is the future of business appeared first on Smarter Business Review.

E-Commerce 69

E-Commerce Retail Right-Sizing Advisory 69

IBM Services

FEBRUARY 24, 2022

From strategy and advisory through managed service, delivery and everything in between, IBM Consulting can help you operationalize these three growth levers to deliver the measurable outcomes that are most important to your business. The post Why intelligent commerce is the future of business appeared first on Smarter Business Review.

E-Commerce 52

E-Commerce Retail Right-Sizing Advisory 52

The Hackett Group

JULY 13, 2021

z International for Order-to-Cash; Reckitt for IT Opportunity-to-Deployment; Vodafone Procurement Company for Source-to-Purchase; and Wipro Limited for Hire-to-Retire. FRSS introduced a plan to identify the sources of manual work and ensure that processes were re-engineered before being automated. To improve this situation, the Mondel?z

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

SIG Speaks

SEPTEMBER 28, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Sophie McNally shares how there is no one size fits all approach when it comes to ESG and that each company has to take a deep dive into what will ultimately work best for them. Supplier diversity and inclusion - direct spend with diverse and underrepresented suppliers.

Sourcing 40

Sourcing Right-Sizing Strategic Sourcing Advisory 40

Zinnov

NOVEMBER 9, 2021

Outsourcing helps with sourcing such talent as per the requirement and get the job done hassle-free. This might hinder efficiency, impact deployment timelines, and the results not up to the mark. Also, multiple internal processes are eliminated like the cost of including an admin and setting infrastructure. Access to skilled talent.

Offshoring 52

Offshoring Outsourcing Out-Tasking Co-Sourcing 52

Magellan Solutions

AUGUST 19, 2021

One such example is Citi Smart Match which leverages AI and machine learning technologies to help increase the efficiency and automation of the cash application process of matching open invoices to payments. With the recent upsurge in digital platforms for payments, lending, insurance, wealth management, Robo-advisory, etc.,

Banking 52

Banking Retail BPO Finance 52

IBM Services

SEPTEMBER 18, 2023

With these capabilities, a single source of truth can then be established across all parties, helping to increase trust between trading parties. This approach can provide users with new and more efficient ways of conducting and financing global trade.

Finance 87

Finance Banking Regulations Advisory 87

IBM Services

NOVEMBER 10, 2023

The return on investment (ROI) as a result of efficiencies gained, reduction of unnecessary medical spend, and improved member experience scores, can be in the hundreds of millions for mid-sized payer with 3 million members.

Administrative 101

Administrative Healthcare Right-Sizing Insurance 101

The Hackett Group

MAY 30, 2024

The fact that 87% of buyers see their MPHRO providers as sources of both digital and thought leadership underscores the significant role these partnerships play in driving HR excellence.” NASDAQ: HCKT) is an IP-based, Gen AI strategic consulting and executive advisory firm that enables Digital World Class ® performance.

Human Resources 52

Human Resources Research Outsourcing Reduced Costs 52

Perficient Digital Transformation

DECEMBER 16, 2022

No single source of truth in data. A Corporate Performance Management platform, when implemented to your current state and specific business needs, helps free up valuable time for financial leaders to spend more time in an advisory capacity to the business. More helps financial leaders work more efficiently. Forecasting.

Finance 64

Finance Management Automation Advisory 64

VXI

MARCH 2, 2023

To source in today’s competitive labor market, companies are having to stretch their operating budgets, spending more on recruitment, compensation, and training to overcome staffing and skill shortages – with no end in sight. Cost containment and efficiency gains Another benefit of outsourcing that can’t be ignored is cost optimization.

Outsourcing 52

Outsourcing Co-Sourcing Third Party Outsourcing Robotics Process Automation 52

VXI

MARCH 2, 2023

To source in today’s competitive labor market, companies are having to stretch their operating budgets, spending more on recruitment, compensation, and training to overcome staffing and skill shortages – with no end in sight. Cost containment and efficiency gains Another benefit of outsourcing that can’t be ignored is cost optimization.

Outsourcing 52

Outsourcing Co-Sourcing Third Party Outsourcing Robotics Process Automation 52

Influx

DECEMBER 26, 2022

Using automation tools helps with efficiency, especially during holiday sales, as your support agents would be inundated with an influx of support tickets. And as Bill Gates once put it, “Your most unhappy customers are your greatest source of learning.”. Customer service is the backbone of your eCommerce business. “To

Customer Service 98

Customer Service Service Retail Customer Support 98

IBM Services

APRIL 21, 2023

Longer term, the intended outcomes of CSRD will contribute to Europe’s 2050 climate-neutrality target, and European Green Deal objectives, such as providing a “globally competitive and resilient industry, renovated energy efficient buildings and cleaner energy and cutting-edge clean technological innovation.”

Regulations 44

Regulations Government Advisory Management 44