The Hackett Group

SEPTEMBER 21, 2023

The analysis considered: the elimination of structured work through hyper-automation; the ability to enable unstructured work by adopting digital assistants; and enhancing interactive work through personalization at scale. The total value potential impact was then calculated by accumulating process components across all SG&A functions.

Advisory 105

Advisory Robotics Process Automation Research Automation 105

The Hackett Group

APRIL 13, 2023

(NASDAQ: HCKT) today announced that its Market Intelligence Service has launched a new research project that will evaluate and rank finance and accounting outsourcing solutions providers. It will also recognize the solutions providers that offer the greatest value realization and the greatest breadth of capability.

Finance 96

Finance Research Accounting Outsourcing 96

Amzur

MAY 7, 2024

NetSuite’s AI goes beyond basic automation. Advanced NetSuite consultants possess the expertise to navigate complex implementations, craft custom solutions leveraging AI, and ensure your business maximizes the return on investment from this powerful platform.

Out-Tasking 92

Out-Tasking Advisory Automation Analytics 92

Perficient Digital Transformation

NOVEMBER 14, 2023

Enhanced Security and Data Protection: Implementing consent management solutions and processes helps ensure that customer data is handled securely and in compliance with applicable regulations. Complexities of Consent Solutions Implementing effective consent solutions can be challenging due to the technical dependencies involved.

Management 98

Management Advisory Regulations Automation 98

Perficient Digital Transformation

FEBRUARY 23, 2022

With over 12 years of experience with the Pega platform and our longstanding service as a Pega Partner Advisory Council Member, we are experienced in identifying and solving the unique challenges of our clients across industries with award-winning cloud and business process management (BPM) solutions.

Robotics Process Automation 116

Robotics Process Automation Advisory Automation Collaborations 116

Perficient Digital Transformation

NOVEMBER 29, 2023

Specifically, automated workflows and connected worker solutions are improving the employee experience and productivity. The Digital Oil and Gas Industry Landscape Digital transformation this deep and extensive requires a solutions partner with industry expertise and proven award-winning solutions.

Advisory 64

Advisory Automation Research Marketing 64

The Hackett Group

OCTOBER 6, 2023

They are also able to modernize their technology landscape through digital transformation , implementing intelligent automation, advanced analytics , cloud enablement and collaborative tools, which enable them to spend 45% less than typical companies on IT outsourcing and further reduce labor costs. Here are some highlights: 2.9X

Advisory 105

Advisory Research Labor Costs Streamline Operations 105

The Hackett Group

MARCH 29, 2023

The Hackett Excelleration Matrix analyzes providers’ unique capabilities against the value executives can expect from their solution. The C2C Hackett Excelleration Matrix charts the value realization and breadth of capability for nine leading customer-to-cash solution providers. High resolution image available on request.

Software 98

Software Marketing Service Advisory 98

Everest Group

MARCH 23, 2023

They are also building operational resiliency in the post-pandemic environment by formulating transformation strategies that create a digitally-enabled value chain, including the retirement of legacy platforms, cloud migration, and process automation.

Marketing 98

Marketing Robotics Process Automation Service Insurance 98

IBM Services

NOVEMBER 8, 2023

TR9 — announced in October, we listened to feedback from our IBM i Advisory Councils and prioritized advancements in ease of use, productivity, and automation with enhancements to Navigator for i and new additions to SYSTOOLS for automating Db2 for i. In the latest IBM i Technology Refresh — IBM i 7.5

Advisory 96

Advisory Banking Automation Design 96

Perficient Digital Transformation

JANUARY 25, 2024

We are proud to announce that Perficient has been recognized by a leading global technology research and advisory firm’s report highlighting notable telecommunications, media, and entertainment industry consultancies in North America.

Supply Chain Management 59

Supply Chain Management Advisory Streamline Operations Reduced Costs 59

Amzur

APRIL 23, 2024

However, off-the-shelf ERP solutions often force businesses to adapt their processes, leading to inefficiencies, frustrations, and missed opportunities. By tailoring workflows and automating tasks to match how your company actually works, you get rid of extra steps, cut down on manual data entry, and reduce the chance of mistakes.

E-Commerce 90

E-Commerce Out-Tasking Inventory Management Sales 90

Everest Group

MARCH 23, 2023

They are also building operational resiliency in the post-pandemic environment by formulating transformation strategies that create a digitally-enabled value chain, including retirement of legacy platforms, cloud migration, and process automation.

Marketing 86

Marketing Robotics Process Automation Service Insurance 86

Perficient Digital Transformation

JANUARY 17, 2024

Partnering With Manufacturers Across Lifecycles We are thrilled to announce that Perficient was recently recognized by a leading global technology research and advisory firm’s report highlighting notable manufacturing consultancies in North Am erica and Europe.

Manufacturing 59

Manufacturing Supply Chain Management Advisory Research 59

Capgemini

OCTOBER 12, 2022

Even in the field of Digital Advisory alone, services could range from digital-only advisory, hybrid advisory, or simply augmenting portfolio rebalancing capabilities with AI-derived insights. Thus, new AI tax solutions focused on different needs are now entering the market. Goldman Sachs has a fund of $72.5

Management 59

Management Advisory Banking Automation 59

The Hackett Group

OCTOBER 5, 2023

Bosch Service Solutions GmbH, DBS Bank Ltd., NASDAQ: HCKT) today announced the winners of its 10 th Annual Digital Awards, which spotlight companies that are on the cutting edge of creating competitive advantage and delivering measurable benefits at scale using digital transformation solutions. Hoffmann-La Roche Ltd.,

Advisory 59

Advisory Pharmaceuticals Banking Sourcing 59

Neo Group

APRIL 6, 2022

Neo Group is a leader in sourcing, with a two decade heritage in advisory services for the world’s largest corporations. For over 22 years, they have enabled incredible business outcomes through collaborative solutions that have secured our market-leading position in the sourcing advisory & governance services space.

Sourcing 52

Sourcing Co-Sourcing Global Sourcing Advisory Advisory 52

Akorbi

MARCH 9, 2023

According to a report by Common Sense Advisory, the global market for language services and technology is projected to grow to USD 77.37 Akorbi continues to invest in talent and technology to keep pace with population shifts and as machine translation and other automated language solutions evolve. billion by 2025.

Healthcare 65

Healthcare Advisory Service Reduced Costs 65

Mercans

SEPTEMBER 25, 2023

Thus, the fusion of Mercans’ advanced multi-country payroll technology and Infosys’ BPO capabilities aim to deliver an extraordinary, unmatched global payroll solution. Our joint offering is unequivocally the most compelling and sought-after global payroll solution in the market. ” What Does This Mean for Clients? .”

Payroll 52

Payroll BPO Business Process Outsourcing Service 52

Zinnov

JANUARY 26, 2023

The push to bring in the change has compelled enterprises to focus on Outsourced and Managed services, Application/Solution Deployment, Consulting, and Advisory services – this has translated into a massive opportunity for Global System Integrators. What are Global System Integrators? that support the objectives.

Advisory 105

Advisory Cybersecurity Design Outsourcing 105

The Hackett Group

FEBRUARY 15, 2024

These providers have evolved their software and are now offering a digital experience that extends well beyond transactional automation. It’s an exciting time to be a software provider or buyer of these solutions,” said The Hackett Group Associate Principal Bryan DeGraw. This allows them to deliver exceptional return on investment.

Research 59

Research Software Order Management Advisory 59

Automation Anywhere

MARCH 15, 2022

As reported in an Automation Anywhere press release, “ Today, more than 90% of hospitals and medical facilities have shifted from using paper medical records to EHRs [electronic health records] to create, access, store, and share patient information.” But not all automation platforms are created equal.

Healthcare 75

Healthcare Robotics Process Automation Automation Advisory 75

VXI

FEBRUARY 28, 2023

While having the right governance model in place is a pivotal first step towards achieving legendary social media care, without a comprehensive platform for social listening, engagement, and automation, brands will struggle to keep pace with demand in 2023. Contact us for a quick chat or consultation.

Service 52

Service Advisory Automation Collaborations 52

VXI

FEBRUARY 28, 2023

While having the right governance model in place is a pivotal first step towards achieving legendary social media care, without a comprehensive platform for social listening, engagement, and automation, brands will struggle to keep pace with demand in 2023. Contact us for a quick chat or consultation.

Service 52

Service Advisory Automation Collaborations 52

Capgemini

JANUARY 15, 2023

Facebook Twitter Linkedin Explore Capgemini’s HR Cloud Advisory approach to support the optimal onboarding experience as part of “Experience Excellence in HR”. It is developed by agnostic HR Cloud Advisory & systems experts and enables customers to take the right decisions, from technical and functional perspectives.

Advisory 52

Advisory Design Management Automation 52

IBM Services

OCTOBER 16, 2023

However, it’s difficult to manage APIs manually, which is why organizations are turning to API management solutions like IBM API Connect® to bring consistency and standardization to the entire process of developing, managing, securing, and sharing APIs.

Management 73

Management Advisory Right-Sizing Research 73

Perficient Digital Transformation

MARCH 28, 2023

At such a crucial turning point, oil and gas industries must collect and utilize all the digital solutions they can find for their toolboxes. Learn more about Perficient’s oil and gas strategy and technology solutions. Learn more about Perficient’s oil and gas strategy and technology solutions.

Advisory 64

Advisory Reduced Costs Out-Tasking Research 64

VXI

OCTOBER 25, 2022

Los Angeles, CA (October 25, 2022) – VXI Global Solutions, a leading BPO and CX provider, was recently recognized by Everest Group as a Major Contender in their 2022 Customer Experience Management (CXM) Services PEAK Matrix® Assessment. In this report, Everest Group recognizes Leaders, Major Contenders, and Aspirants in the CXM space.

Advisory 52

Advisory BPO Service Business Process Outsourcing 52

IBM Services

APRIL 13, 2023

Some organizations are looking to improve business operations by moving from legacy ERP to SAP S/4HANA®, SAP’s next-generation ERP software, while others want to replace manual processes with AI and automation. Are there tasks that can be automated to increase efficiency and productivity?

Inventory Management 79

Inventory Management Advisory Flexibility Software 79

Automation Anywhere

JULY 23, 2021

More than a year and a half after the pandemic began, three powerful trends are pushing cloud-native Robotic Process Automation (RPA) to the forefront of automation industry trends. Automation Anywhere data shows that nearly two-thirds of its new customers chose its cloud-native RPA offering in the last year.

Robotics Process Automation 111

Robotics Process Automation Automation Advisory Flexibility 111

The Hackett Group

MAY 2, 2023

Many companies running SAP have experienced the challenges of SAP compliance, namely getting processes aligned, increasing transparency and automating costly manual process in regulated industries. The objectives are to innovate, simplify and offer customers SAP-certified products delivering a low total cost of ownership (TCO).

Advisory 108

Advisory Analytics Engineering Software 108

VXI

APRIL 20, 2023

VXI Global Solutions, a leader in customer experience management and business transformation services is continuing its global growth trajectory with the launch of a new delivery center in Hyderabad, India. About VXI Global Solutions VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions.

Advisory 52

Advisory Business Process Outsourcing BPO Outsourcing 52

VXI

MARCH 17, 2023

While digital technologies continue to take center stage, achieving successful transformation is as much about people and relationships as it is about automation and AI. Through VXI’s CX advisory team, we’ve also been able to tap into unique skill sets to map out the best customer and agent journeys.

Advisory 52

Advisory Outsourcing Design Business Process Outsourcing 52

Infosys Consulting

OCTOBER 18, 2023

Security and compliance: Ensure EUC solutions align with security protocols and compliance standards. User adoption rates: Ensuring employees embraced EUC solutions. Cost savings and efficiency metrics: Tracking savings through automation and optimized licensing.

Advisory 52

Advisory Design Management Cybersecurity 52

IBM Services

MARCH 9, 2023

We want to take a moment to thank our partners and customers who inspire our teams to continue to deliver AI-powered solutions that can drive real business results across the enterprise. The solution gives users the ability to them to realize value with less training and more focus on end results. Automate answers and insights.

Research 102

Research Engineering Advisory Design 102

VXI

FEBRUARY 10, 2023

(Los Angeles) – (February 2023) – Better Business Bureau of Los Angeles today confirmed VXI Global Solutions as an Accredited Business, which affirms the company adheres to BBB’s Code of Business Practices for customer service, sales, advertising, data privacy, and ethics.

Advisory 52

Advisory BPO Customer Service Sales 52

VXI

FEBRUARY 10, 2023

(Los Angeles) – (February 2023) – Better Business Bureau of Los Angeles today confirmed VXI Global Solutions as an Accredited Business, which affirms the company adheres to BBB’s Code of Business Practices for customer service, sales, advertising, data privacy, and ethics.

Advisory 52

Advisory BPO Customer Service Sales 52