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Announcing Updates To Forrester’s Automation Services Waves

Forrester Digital Transformation

Forrester is announcing changes to our Waves focused on automation services market, to better represent the rise of automation fabrics and the changing role of systems integrators, consultancies, advisory firms and specialist services vendors in this space.

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Automation Anywhere Is a Gold Medalist

Automation Anywhere

SoftwareReviews , a division of IT research and advisory firm Info-Tech Research Group , has published its 2021 Robotic Process Automation Data Quadrant Awards. And Automation Anywhere has been named a gold medalist—one of three software vendors to receive a gold medal from SoftwareReviews.

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WINNING STRATEGIES OF INTELLIGENT AUTOMATION SERVICE PROVIDERS

Zinnov

The Intelligent Automation industry is on the cusp of incredible growth. As of now, Intelligent Automation Services represent a USD 23-25 Bn component of the overall market. UNLOCKING THE DNA OF AUTOMATION SERVICES EXCELLENCE 1. Their ultimate goal? Here’s a closer look at the multifaceted initiatives underway: 3.

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Top 5 Automation Use Cases for the Front Office

Automation Anywhere

The front office represents the customer-facing roles of a company — sales, customer service, field marketing, and advisory service experts. Why front-office automation? Consequently, staff in front office roles can get bored with repetitive and monotonous processes, which in turn leads to high and costly levels of turnover and errors.

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#1 in Global Cloud Automation Market Share 2 Years in a Row

Automation Anywhere

Automation 360 ™ , our cloud-native, AI-powered Robotic Process Automation (RPA) platform, continues to be the top choice with customers. Automation 360 automates, accelerates, and streamlines business processes across all systems and applications, including SaaS and legacy applications.

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Perficient Earns New Pega Partners Delivery Specialization

Perficient Digital Transformation

With over 12 years of experience with the Pega platform and our longstanding service as a Pega Partner Advisory Council Member, we are experienced in identifying and solving the unique challenges of our clients across industries with award-winning cloud and business process management (BPM) solutions.

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Hackett: Generative AI Will Drive Profound Reductions In SG&A Cost and Staffing — Up to 40% Over the Next Five to Seven Years

The Hackett Group

The cost estimates were derived from an analysis of actual performance data for hundreds of components and subcomponents in 17 major end-to-end processes across the SG&A spectrum. The total value potential impact was then calculated by accumulating process components across all SG&A functions.

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