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Announcing Updates To Forrester’s Automation Services Waves

Forrester Digital Transformation

Forrester is announcing changes to our Waves focused on automation services market, to better represent the rise of automation fabrics and the changing role of systems integrators, consultancies, advisory firms and specialist services vendors in this space.

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Perficient Recognized in Forrester’s Automation Fabric Services Landscape, Q1 2024 Report

Perficient Digital Transformation

In an era where automation plays a pivotal role in reshaping businesses, selecting the right partner for automation fabric services is critical. Forrester’s report, The Automation Fabric Services Landscape, Q1 2024, offers insights into the evolving landscape and recognizes notable providers in the industry.

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WINNING STRATEGIES OF INTELLIGENT AUTOMATION SERVICE PROVIDERS

Zinnov

The Intelligent Automation industry is on the cusp of incredible growth. As of now, Intelligent Automation Services represent a USD 23-25 Bn component of the overall market. UNLOCKING THE DNA OF AUTOMATION SERVICES EXCELLENCE 1. Their ultimate goal? Here’s a closer look at the multifaceted initiatives underway: 3.

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QX Global Group Acquires Management Consulting & Advisory Services Firm Chazey Partners

Chazey Partners

Together QX Global Group and Chazey Partners will provide end-to-end Business Transformation, Digital Services & Intelligent Automation, and Business Process Outsourcing (BPO) for Fortune 1000 … QX Global Group Acquires Management Consulting & Advisory Services Firm Chazey Partners Read More ».

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Top 5 Automation Use Cases for the Front Office

Automation Anywhere

The front office represents the customer-facing roles of a company — sales, customer service, field marketing, and advisory service experts. Why front-office automation? Five popular automation use cases for front-office processes Customer service Today, customer success is vital to sustaining competitiveness.

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Automation Anywhere Is a Gold Medalist

Automation Anywhere

SoftwareReviews , a division of IT research and advisory firm Info-Tech Research Group , has published its 2021 Robotic Process Automation Data Quadrant Awards. And Automation Anywhere has been named a gold medalist—one of three software vendors to receive a gold medal from SoftwareReviews.

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Hackett: Generative AI Will Drive Profound Reductions In SG&A Cost and Staffing — Up to 40% Over the Next Five to Seven Years

The Hackett Group

The analysis considered: the elimination of structured work through hyper-automation; the ability to enable unstructured work by adopting digital assistants; and enhancing interactive work through personalization at scale. The total value potential impact was then calculated by accumulating process components across all SG&A functions.

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