VXI

FEBRUARY 28, 2023

(PART2) Part one of our “Social Media as a Customer Service Differentiator” blog series explored how a lack of cross-functional collaboration can impede a brand’s ability to deliver superior experiences, resulting in increased customer friction and missed opportunities for conversational commerce. Contact us for a quick chat or consultation.

Service 52

Service Advisory Automation Collaborations 52

VXI

FEBRUARY 28, 2023

(PART2) Part one of our “Social Media as a Customer Service Differentiator” blog series explored how a lack of cross-functional collaboration can impede a brand’s ability to deliver superior experiences, resulting in increased customer friction and missed opportunities for conversational commerce. Contact us for a quick chat or consultation.

Service 52

Service Advisory Automation Collaborations 52

IBM Services

NOVEMBER 8, 2023

TR9 — announced in October, we listened to feedback from our IBM i Advisory Councils and prioritized advancements in ease of use, productivity, and automation with enhancements to Navigator for i and new additions to SYSTOOLS for automating Db2 for i. In the latest IBM i Technology Refresh — IBM i 7.5

Advisory 96

Advisory Banking Automation Design 96

IBM Services

OCTOBER 16, 2023

This includes using automation and machine learning to identify unmanaged and potentially unsecure APIs, assess APIs for misconfigurations and vulnerabilities, and detect abnormal API traffic in real-time to block malicious traffic.

Management 73

Management Advisory Right-Sizing Research 73

Capgemini

JANUARY 15, 2023

Facebook Twitter Linkedin Explore Capgemini’s HR Cloud Advisory approach to support the optimal onboarding experience as part of “Experience Excellence in HR”. It is developed by agnostic HR Cloud Advisory & systems experts and enables customers to take the right decisions, from technical and functional perspectives. Interested?

Advisory 52

Advisory Design Management Automation 52

IBM Services

APRIL 25, 2024

This blog outlines some BPR examples that benefit from a BPM methodology. The methodology gained prominence with the publication of a 1990 article in the Harvard Business Review, “Reengineering Work: Don’t Automate, Obliterate,” by Michael Hammer, and the 1993 book by Hammer and James Champy, Reengineering the Corporation.

Supply Chain Management 60

Supply Chain Management Finance Human Resources Robotics Process Automation 60

IBM Services

DECEMBER 4, 2023

IBM’s governance framework is built around four core roles within the company: The Policy Advisory Committee: senior global leaders who provide oversight of the AI Ethics Board and help to establish the company’s strategy and risk tolerance. The post A look into IBM’s AI ethics governance framework appeared first on IBM Blog.

Government 80

Government Advisory Research Finance 80

Automation Anywhere

SEPTEMBER 30, 2021

Robotic Process Automation (RPA) is one of the fastest-growing technologies in business today. Yes, you have the people who know the business best (your front-line employees and even managers) automating key processes, but business-led RPA initiatives can develop into automation silos that are difficult to track and manage.

Management 84

Management Robotics Process Automation Government Automation 84

Everest Group

JULY 17, 2023

Providers are differentiating themselves by offering as-a-service models and focusing on digital transformation solutions by leveraging analytics, automation, and AI, combined with industry expertise and an advisory-led approach.

Banking 52

Banking Service Advisory Finance 52

Perficient Digital Transformation

SEPTEMBER 23, 2021

We are a Pega Authorized Partner and Pega Partner Advisory Council Member experienced in identifying and solving the unique challenges of our clients with award-winning cloud and BPM solutions. Our Automation team is committed to helping you adopt digital transformation solutions that help you navigate regulatory requirements and trends.

Advisory 69

Advisory Payroll Administrative Government 69

VXI

MARCH 10, 2023

As we highlighted in part 1 and part 2 of our blog series, being present and responsive is no longer enough to meet the demands of the modern social media consumer. About VXI’s CX Advisory Group At VXI we are passionate about helping our partners rethink, reimagine, and revive traditional customer engagement models.

Service 52

Service Right-Sizing Retail Advisory 52

VXI

MARCH 10, 2023

As we highlighted in part 1 and part 2 of our blog series, being present and responsive is no longer enough to meet the demands of the modern social media consumer. About VXI’s CX Advisory Group At VXI we are passionate about helping our partners rethink, reimagine, and revive traditional customer engagement models.

Service 52

Service Right-Sizing Retail Advisory 52

IBM Services

APRIL 13, 2023

Some organizations are looking to improve business operations by moving from legacy ERP to SAP S/4HANA®, SAP’s next-generation ERP software, while others want to replace manual processes with AI and automation. Are there tasks that can be automated to increase efficiency and productivity?

Inventory Management 79

Inventory Management Advisory Flexibility Software 79

IBM Services

DECEMBER 4, 2023

This approach empowers organizations to utilize data-driven analytics, artificial intelligence (AI) and automation to make well-informed decisions swiftly and accurately, enabling them to navigate the complexities of the modern marketplace with agility and precision.     This is where autonomous planning shines.

Analytics 51

Analytics Data Entry Labor Costs Advisory 51

Infosys Consulting

FEBRUARY 6, 2024

This blog post delves into how financial advisors can leverage AI to not only stay ahead in a competitive market but also to generate more revenue. Higher value services and offerings AI is not just about automation; it’s about elevating the value of financial advice.

Management 52

Management Administrative Data Entry Advisory 52

Infosys Consulting

MAY 11, 2023

In this blog, we will describe in detail the 6 stages that needs to be implemented. Typically, it will start with highly automated migration patterns, followed by partially automatable ones and finally with limited automation, requiring a higher level of human skills. Some of them can be highly automated.

Automation 52

Automation Advisory Out-Tasking Sourcing 52

VXI

MARCH 17, 2023

While digital technologies continue to take center stage, achieving successful transformation is as much about people and relationships as it is about automation and AI. Through VXI’s CX advisory team, we’ve also been able to tap into unique skill sets to map out the best customer and agent journeys.

Advisory 52

Advisory Outsourcing Design Business Process Outsourcing 52

Zinnov

OCTOBER 3, 2023

Now, with AI, documents are gateways to automation. Its evolution has been rapid, transitioning from manual processes to Intelligent Automation. Kofax has consistently showcased its commitment to innovation, particularly in the realms of Artificial Intelligence (AI)/Machine Learning (ML) and Robotic Process Automation (RPA).

Robotics Process Automation 52

Robotics Process Automation Automation Insurance Banking 52

IBM Services

MARCH 9, 2023

Employee Productivity : Natural Language AI can help automate manual and repetitive tasks, which drives efficiencies and frees up time and resources, enabling employees to focus on higher value tasks. Automate answers and insights.

Research 102

Research Engineering Advisory Design 102

VXI

OCTOBER 25, 2022

Further, with some recent developments such as its expansion in new geographies and the launch of its CX advisory services , VXI is positioned well to serve its clients strategically.” Founded in 1998, the company has 40,000 employees in more than 40 locations in North America, Asia, Europe, and the Caribbean.

Advisory 52

Advisory BPO Service Business Process Outsourcing 52

Hyland

OCTOBER 17, 2022

In the advisory world, when facing a question about technology infrastructure and IT architecture, the correct answer is often (and painfully) “it depends.” Cloud is transforming the claims process by enabling automation and touchless claims. Intelligent automation in insurance: Where it’s going and how to keep up.

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Insurance Advisory Research Out-Tasking 98

IBM Services

MARCH 8, 2023

IBM can help companies put AI into action today to re-imagine workflows with AI, to automate end-to-end enterprise processes, to replace mundane tasks to achieve productivity gains with AI-driven decision making, personalize employee and customer interactions, and more. Register for our webcast: What does ChatGPT mean for business?

Co-Sourcing 52

Co-Sourcing Advisory Research Automation 52

VXI

APRIL 20, 2023

VXI delivers omnichannel and multilingual support, software development, quality assurance, and CX advisory, automation & process excellence to the world’s most respected brands. Founded in 1998, the company has 40,000+ employees at more than 40 locations in North America, Asia, Europe, and the Caribbean.

Advisory 52

Advisory Business Process Outsourcing BPO Outsourcing 52

Perficient Digital Transformation

OCTOBER 5, 2021

Power Automate templates to be added to Teams templates. Adding automation to your team is now easier than ever. And now when selecting certain Microsoft provided team templates, a selection of Power Automate flow templates have been curated for you to easily enable. Think less, automate more! Image Provided by Microsoft.

Administrative 72

Administrative Advisory Automation Collaborations 72

VXI

FEBRUARY 10, 2023

VXI delivers omnichannel and multilingual support, software development, quality assurance, and CX advisory, automation & process excellence to the world’s most respected brands. Founded in 1998, the company has 40,000+ employees at more than 40 locations in North America, Asia, Europe, and the Caribbean.

Advisory 52

Advisory BPO Customer Service Sales 52

VXI

FEBRUARY 10, 2023

VXI delivers omnichannel and multilingual support, software development, quality assurance, and CX advisory, automation & process excellence to the world’s most respected brands. Founded in 1998, the company has 40,000+ employees at more than 40 locations in North America, Asia, Europe, and the Caribbean.

Advisory 52

Advisory BPO Customer Service Sales 52

Mercans

DECEMBER 26, 2021

How has Mercans been able to automate expat payroll calculations and slash its costs while other payroll providers charge exorbitant fees for expat payroll? This is the new era of expat payroll where massive fees for global mobility and expat tax advisory are history. Welcome to a world of global payroll automation and speed.

Payroll 52

Payroll Advisory Automation Management 52

VXI

SEPTEMBER 2, 2022

VXI delivers omnichannel and multilingual support, software development, quality assurance, and CX advisory, automation & process excellence to the world’s most respected brands. Founded in 1998, the company has 40,000 employees in more than 40 locations in North America, Asia, Europe, and the Caribbean.

Jobbing 52

Jobbing BPO Advisory Human Resources 52

Everest Group

SEPTEMBER 21, 2021

Develop a strong external reputation based on quality of work and insights delivered to clients, as well as by conducting webinars and publishing top quality whitepaper / viewpoints & blogs. Global sourcing advisory firms. Mobile development, Automation and next-generation delivery models. Strong relationship orientation.

Global Sourcing Advisory 40

Global Sourcing Advisory BPO Advisory Strategic Sourcing 40

VXI

OCTOBER 14, 2022

Founded in 1998, the company has 40,000 employees in more than 40 locations in North America, Asia, Europe, and the Caribbean.

BPO 52

BPO Advisory Government Finance 52

VXI

JULY 5, 2022

VXI delivers omnichannel and multilingual support, software development, quality assurance, CX advisory, automation & process excellence to the world’s most respected brands. Founded in 1998, the company has 40,000 employees in more than 40 locations in North America, Asia, Europe, and the Caribbean.

Human Resources 52

Human Resources BPO Advisory Right-Sizing 52

Perficient Digital Transformation

NOVEMBER 5, 2021

Check out the official blog for a more comprehensive list of updates for Microsoft Teams. Deeper integrations with Microsoft Teams will further the use of Power Automate and Power Virtual Agents as well as improvements to the Power BI app. Check out the Power Platform blog for more updates from Ignite. Check it out here.

Advisory 72

Advisory Collaborations Human Resources Government 72

Zinnov

SEPTEMBER 13, 2023

Global Privacy Standards Integration : Provide advisory on integrating global privacy frameworks like GDPR with IT Act provisions. Automated Privacy Audits : Implement ongoing automated privacy audits of software systems using AI and algorithmic techniques. Leverage international best practices to enhance privacy protections.

Software 52

Software Advisory Collaborations Automation 52

Infosys Consulting

NOVEMBER 8, 2021

In a previous blog post , we discussed how Buy Now Pay Later (BNPL) forces banks to rethink their credit and payment portfolios. This blog will broadly explore what banks need to do to develop a BNPL offer and take it to market. Credit underwriting should be fully automated to enable real-time decisioning.

Design 52

Design Banking Co-Sourcing Data Entry 52

VXI

OCTOBER 27, 2022

Founded in 1998, the company has 40,000 employees in more than 40 locations in North America, Asia, Europe, and the Caribbean.

Advisory 52

Advisory BPO Customer Service Automation 52

SIG Speaks

FEBRUARY 1, 2022

Stakeholder Engagement has shifted dramatically over the last few years, making way for Procurement’s traditional tasks to become automated. With intelligent automation, sourcing and procurement teams can take back these functions while reducing their time spent on these processes. February Microlearning by SIG University.

Sourcing 40

Sourcing Advisory Automation Shared Services 40

SIG Speaks

FEBRUARY 1, 2022

Stakeholder Engagement has shifted dramatically over the last few years, making way for Procurement’s traditional tasks to become automated. With intelligent automation, sourcing and procurement teams can take back these functions while reducing their time spent on these processes. February Microlearning by SIG University.

Sourcing 40

Sourcing Advisory Automation Shared Services 40