The Global Small Business Blog

JUNE 5, 2024

©iStock/Filmstax What once was incidental and supplemental is now routinely baked into companies’ operating model. An astonishing 72 million Americans, or about 45% of the workforce, reaped at least some of their earnings from independent contracting last year. Need a CFO? The highest-profile fractionals would be C-suite-level executives, ranging from part-time, long-term CFOs to M&A specialists who pop in to help close specific deals.

Outsourcing 193

Outsourcing 193

Perficient Digital Transformation

JUNE 4, 2024

Various deployment methods, including cloud-based (e.g., CloudHub) and on-premises, are available to meet diverse infrastructure needs. GitHub, among other tools, supports versioning and code backup, while CI/CD practices automate integration and deployment processes, enhancing code quality and speeding up software delivery. GitHub Actions, an automation platform by GitHub, streamlines building, testing, and deploying software workflows directly from repositories.

Software 105

Software Automation Flexibility Accounting 105

Redial

MAY 30, 2024

Artificial Intelligence (AI) is revolutionizing the outsourcing and Business Process Outsourcing (BPO) industries, offering numerous benefits while also posing certain challenges. Here’s a look at the impact in the world, advantages, and potential drawbacks, along with what we can expect in the coming years. The Impact of AI AI is everywhere—from virtual assistants like Siri and Alexa to more advanced applications in healthcare, finance, and education.

Business Process Outsourcing 130

Business Process Outsourcing Data Entry Healthcare Finance 130

Everest Group

JUNE 3, 2024

What impact will Salesforce’s upcoming global partnership with IQVIA have? Get the expert view here, or get in touch to understand how this significant move in the life sciences CRM sector might impact your business. Once again, the winds of change are blowing in the life sciences CRM landscape. The usual suspect, Salesforce, has announced its strategic global partnership with IQVIA to enhance the capabilities of its Life Sciences Cloud.

Collaborations 106

Collaborations Streamline Operations Marketing Analytics 106

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Premier BPO

MAY 30, 2024

Outsourcing, the practice of contracting out business processes to external providers, has a long history that spans centuries. Initially, it involved basic tasks but has evolved into a complex strategy integral to modern business operations, including Business Process Outsourcing (BPO), which encompasses contact centers and back-office functions. Empires Outsource for Efficiency Outsourcing can be traced back to ancient civilizations.

Outsourcing 98

Outsourcing BPO Business Process Outsourcing Manufacturing 98

The Global Small Business Blog

JUNE 4, 2024

©2024 Women Entrepreneurs Grow Global®. All rights reserved. Gillian Henker, Co-Founder & President is a two-time founder with a proven track record of execution. Gillian is the primary inventor of Hemafuse and two other medical technologies. She led Hemafuse development, global regulatory clearances (including FDA), and launch in 5 countries across Africa, Asia, and Europe.

Healthcare 166

Healthcare Engineering 166

Perficient Digital Transformation

MAY 30, 2024

Quality innovation is not for the weak at heart! Innovation myths may have you thinking it is for the lucky or the extremely talented – that’s not true. Pablo Picasso said, “Inspiration exists, but it has to find you working.” Thomas Edison quipped, “Opportunity is missed by most people because it is dressed in overalls and looks like work.” In this blog post, I want to focus on a different quote with the same intent.

Management 116

Management Accounting 116

Everest Group

JUNE 5, 2024

Technology runs the world. It affects every aspect of our lives. This immutable fact is doubly true for large organizations. Not only do we rely on technology to run our organizations, but it is at the heart of the value propositions we offer to customers and the business models we use to compete. Often, the most crucial bets companies make are those based on technologies.

Service 52

Service 52

The Scalers

JUNE 5, 2024

You want to find qualified tech talent overseas but don’t know where and how to start. You’ve heard organisations having great experiences outsourcing engineers… and others getting not-so-good results. Then there’s staff augmentation, another popular model for hiring developers many businesses use to expand their teams. “Maybe this could work for us,” you may have thought while exploring solutions for finding professionals you can’t get at home.

Outsourcing 52

Outsourcing Offshoring Engineering Out-Tasking 52

The Global Small Business Blog

MAY 31, 2024

©iStock/Picsfive In an interview with the Financial Times , chief financial officer Eason Zhang said low-cost China-based retailer Miniso plans to open roughly 400 stores in China, but this year would be the first since at least 2019 that most of its new outlets were outside the country. Minis will shift its focus of rapid expansion away from a domestic market – China – plagued by weak consumption.

Marketing 165

Marketing Retail 165

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Zinnov

JUNE 4, 2024

Imagine your workforce as a vast, untapped oil field. While there’s potential there, but without the right tools and insights, you might be missing the most valuable resources. This episode of Zinnov Podcast’s Business Resilience Series features Sam Fletcher, Head of Talent Intelligence at PayPal, who shares his expertise on adapting talent strategies for remote/hybrid work models, identifying critical skill gaps within a workforce, and leveraging global talent pools for innovation a

Collaborations 52

Collaborations 52

Perficient Digital Transformation

JUNE 3, 2024

New ERG Will Further Perficient’s Progress in Supporting and Empowering the LGBTQ+ Community and its Allies At Perficient, we believe in developing a workforce that is as diverse and inclusive as the clients we work with. We are committed to fostering an environment where we celebrate all colleagues because our people make us unique, their perspectives make us stronger, and the label we all share is talent.

Collaborations 59

Collaborations Marketing Management 59

Everest Group

JUNE 5, 2024

Life Sciences Regulatory and Medical Affairs Operations PEAK Matrix® Assessment The evolving regulatory landscape poses significant challenges for life sciences enterprises. Enterprises struggle to navigate complex compliance frameworks, stay updated with emerging regulations, and manage diverse geographical requirements, all vital for achieving regulatory compliance and securing market access.

Regulations 52

Regulations Marketing Service Efficiency 52

V-Soft Consulting

JUNE 4, 2024

In the manufacturing industry, efficiency and cost-effectiveness are important. Companies constantly seek innovative ways to optimize operations, minimize downtime, and reduce expenses. One such groundbreaking advancement is the integration of artificial intelligence (AI) into predictive maintenance. This technological revolution is transforming the manufacturing sector by offering unprecedented insights, enhancing equipment reliability, and significantly cutting costs.

Manufacturing 52

Manufacturing Efficiency 52

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

Supply Chain Management

The Global Small Business Blog

MAY 30, 2024

©iStock/paulaphoto The McKinsey Global Institute aggregated a richly granular data set of micro-, small-, and medium-size enterprises (MSMEs) and large companies across 12 broad sectors, 68 level-two sub-sectors, and more than 200 level-three sub-sectors for 16 countries that account for more than half of global GDP. In these countries, MSMEs on average have only half the productivity of large companies, and less than that in emerging economies.

Research 166

Research Accounting 166

Metasource

JUNE 4, 2024

All organizations – regardless of industry – are concerned with maximizing return on investment (ROI). With every decision made and every resource allocated, ROI is top of mind. In this pursuit to achieve a high ROI, organizations are increasingly turning to artificial intelligence (AI)-powered automation solutions. Business process automation (BPA) driven by AI has emerged as a transformative force, promising to revolutionize processes, optimize operations, and drive profitability to new height

Automation 52

Automation Out-Tasking Analytics Accounting 52

Perficient Digital Transformation

JUNE 5, 2024

In the latest episode of “What If, So What?” we are joined by Claus Torp Jensen , a pioneer in the realm of digital transformation. Claus, who has extensive experience in roles including chief architect and chief digital officer at companies like IBM and CVS, shares invaluable insights into the evolving technologies of ambient computing and digital twins.

Healthcare 52

Healthcare Research Efficiency Marketing 52

Everest Group

JUNE 4, 2024

Earlier this month, I was asked by my friend Niklas Oldiges why GBS leaders seem to be moving jobs at a higher than usual rate. And as a sucker for a good provocation, I took the bait, pondering why some of the industry’s best and brightest don’t seem to be able to hold onto a job. Is it the nature of the beast—does GBS as a model attract more than its share of job hoppers?

Shared Services 52

Shared Services Jobbing Collaborations Research 52

Advertisement

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

Management

Airswift

JUNE 4, 2024

Effective stakeholder communication is crucial for successful project management, particularly within the energy industry. With over 15 years of experience in project development and management in the energy sector, I have found that managing projects involves a delicate balance of people, processes, and financial resources.

Management 52

Management 52

The Global Small Business Blog

JUNE 1, 2024

©2024 Laurel J. Delaney. All rights reserved. “I need to be outside. I need to be in the world and to remember that I am of it.

172

172

Working Solutions Outsourcing

JUNE 3, 2024

In the dynamic landscape of GigCX, where innovation and adaptability reign supreme, challenges inevitably emerge as part of the transformation process. Embracing GigCX as a strategy for customer support presents organizations with a unique set of hurdles that demand careful consideration and proactive solutions.

Customer Support 52

Customer Support Call Center Customer Service Outsourcing 52

Perficient Digital Transformation

JUNE 4, 2024

Dancing with Data It was but a fortnight into 2024 AC (After Conquest) when the great council gathered to decide who would succeed Perficient’s 2023 Data & AI Summit attendees. Many claims were heard, but only a few were considered. The council was assembled to prevent a war from being fought over the succession, for all knew the only thing that could tear down the house of Perficient, was itself.

Collaborations 52

Collaborations Management 52

Speaker: Rosemary Coates - Board Member & Founder at Reshoring Institute, Best-selling Author, Host of the Frictionless Supply Chain podcast

Supply chain disruptions create uncertainty and unpredictability for both businesses and consumers. These disruptions bring to light an organization's supply chain dependencies, which they were often unaware of when everything was running smoothly. Re-shoring is one solution that is gaining popularity as a result of pandemic-related issues. Companies can lower the risk of disruptions by shortening the supply chain and moving manufacturing close to the points of sale to reduce the need for expens

Manufacturing

Everest Group

JUNE 4, 2024

COnference Talk gen AI: Gen AI Landscape & Trends | Keynote June 4, 2024 Catch Everest Group Partner, Shirley Hung, at the Talk Gen AI event in San Francisco. Learn about the latest trends in gen AI in the enterprise, leveraging gen AI to improve healthcare and life sciences, disrupting the entertainment industry, investment trends, legal implications, and more.

Healthcare 52

Healthcare Automation 52

V-Soft Consulting

MAY 31, 2024

Switching project management and IT service management tools can be a daunting task. However, many organizations are finding that moving from Jira to ServiceNow offers a host of benefits that can streamline operations, enhance efficiency, and improve overall project outcomes. Here are the top 10 reasons why you should consider making the switch to ServiceNow.

Streamline Operations 52

Streamline Operations Efficiency Management Service 52

Unosquare

MAY 31, 2024

A design trend we have noticed is attending to dark mode, an option with a dark background and light text and elements. Incorporating dark mode into your design strategy, you acknowledge the diverse needs of your users, ultimately leading to a more inclusive and personalized user experience. Ignoring dark mode can have several detrimental effects on user experience, accessibility, and overall engagement.

Design 52

Design Accounting Marketing Efficiency 52

Working Solutions Outsourcing

JUNE 3, 2024

In today’s ever-changing landscape of customer service, a revolutionary trend is taking center stage – GigCX, or Gig Customer Experience. This paradigm shift is reshaping the customer service industry, ushering in a new era characterized by agility, efficiency, and innovation.

Customer Service 52

Customer Service Customer Support Efficiency Service 52

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Perficient Digital Transformation

JUNE 4, 2024

Technology is at a critical juncture with the advent of Gen AI and Quantum. This has enabled companies to chart a strategy to map human behavioral patterns during the buying process. These behavioral traits do not stop with buying but also carry to fulfillment, delivery, and reverse logistics. Understanding this impacts a consumer’s post-purchase journey and is of utmost importance to gain consumer loyalty.

Retail 52

Retail Customer Service Customer Support Flexibility 52

Everest Group

MAY 30, 2024

Cutting-edge digital technology is revolutionizing subscription management by providing organizations with real-time data-driven insights to enhance personalization, increase sales opportunities, optimize revenue, expand offerings, and retain customers. Explore the transformative impact of the latest advancements on customer experience management (CXM) for subscription services and gain valuable insights into the future outlook in this blog.

Management 59

Management Analytics Outsourcing Customer Support 59

Zinnov

MAY 31, 2024

The year 2024 has presented fresh challenges and exciting opportunities in the M&A landscape for both buyers and sellers. Despite the 2023 downturn, deal-making defied expectations with a strong Q1 2024, even amidst ongoing economic worries and global tensions. This surge in M&A activity across sectors, with deal value reaching USD 798 Bn compared to USD 580 Bn in Q1 2023, is fueled by emerging trends that signal a significant rebound.

Service 52

Service Banking Marketing Efficiency 52

Unosquare

MAY 31, 2024

Digital banking and financial applications are becoming increasingly integral to our daily lives. Today, most Americans have used digital banking in the past year, with a significant majority (71 percent) preferring to manage their bank accounts through mobile apps or computers. In fact, millennials lead this trend (74 percent), while Generation Z follows closely behind (68 percent).

Banking 52

Banking Customer Support Design Regulations 52

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll