Remove 2023 Remove Collaborations Remove Managed Services Remove Service
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Workplace Communication and Collaboration (WCC) Services PEAK Matrix® Assessment

Everest Group

Workplace Communication and Collaboration (WCC) Services PEAK Matrix® Assessment Since the pandemic, enterprises have realized the importance of hybrid workplace models, which, in turn, have necessitated the adoption of efficient communication and collaboration services. LEARN MORE ABOUT Top Service Providers

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ServiceNow vs AutoTask Compared 2023

31 West

The self-service portal of ServiceNow is for users having simple issues, like forgotten passwords or asset upgrades. They can fix it on their own, while the more complex issues can be routed to the IT agent through its ticket management module. AutoTask is for Managed Service Providers that offer technical assistance to their IT teams.

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SysAid vs Jira Compared 2023

31 West

From ticket automation to automated alerts, the solution handles your IT services without manual intervention. So, you can sit back and watch the software manage your help desk while your team can focus on more important tasks for your business growth. It automates your entire workflow, offering easy management services.

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ManageEngine vs Jira Compared 2023

31 West

What is Jira Service Desk? Jira is an IT service management tool that simplifies all IT-related operations and empowers employees to focus on tasks that are more important than addressing individual user requests. More than 65,000 businesses use Jira Service Desk to automate their IT operations worldwide.

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Jira vs BMC Helix ITSM Compared 2023

31 West

According to Salesforce, quality customer service would be the way to achieve this business goal. If your organization finds delivering a positive user experience a challenge, there are customer service solutions like Jira and BMC Helix ITSM available. About Jira Jira Service Management is a product offered by Atlassian.

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Operational Technology (OT) Security Products PEAK Matrix® Assessment 2023

Everest Group

Supply chain security and collaborative information sharing are also on the rise, strengthening critical infrastructure protection and enhancing OT cybersecurity in the face of evolving threats. LEARN MORE ABOUT Top Service Providers

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UK Contingent Talent and Strategic Solutions PEAK Matrix® Assessment 2023

Everest Group

Service providers responded by prioritizing upskilling, bridging the skills gap, and promoting inclusive talent acquisition. Their initiatives included targeted outreach, inclusive job descriptions, unbiased screening, and collaboration with Diversity, Equity, and Inclusion (DEI) organizations.