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St. Patrick's Day Is An Enchanted Time

The Global Small Business Blog

©2014 Laurel J. All rights reserved. “St. Patrick’s Day is an enchanted time. It’s a day to begin transforming Winter’s dreams into Summer’s magic.” – Adrienne Cook.

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Port In The Storm: Takeaways From Amazon’s Q2 2022 Earnings

Forrester Digital Transformation

As a result, Amazon reported a $2 billion loss, marking the business’s second consecutive quarterly loss, which hasn’t happened since 2014. After years of spending lavishly on growth, Amazon cut costs in Q2 2022, reducing headcount by 6% and, according to CEO Andy Jassy, “improving the productivity of [its] fulfillment network.”

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It’s Time!! Augment Human Ingenuity With AI To Scale Creativity

Forrester Digital Transformation

AI Is Maturing Fast And Is Getting Better At Increasing Human Creativity In 2014, […]. But AI can also help humans be more creative and therefore represents a great opportunity for enterprises to scale more creativity throughout their organization.

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Standing Out Globally in the Sea of Swimwear

The Global Small Business Blog

Oakley and Burgman’s ability to cater to that gap in the swimwear market, however, was the catalyst for the duo to launch Monday Swimwear in 2014. The site, which expanded to feature fitness, travel and lifestyle content, was, at its core, a platform to celebrate curves and the diversity of women’s bodies.

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Some Mainstream Call Center Trends For 2014.

Go4Customer

Customer service has always been a highly competitive battleground for businesses. No wonder BPOs across the globe are always on the lookout for brand new methods to devise a better customer experience strategy. The emergence of new technologies and channels has given rise to a comprehensive opportunity for call center operators.

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Outsourcing Philippines Reached $18.4B Revenue in 2014

SourceFit

billion in revenues in 2014 or a growth of 18.7 While contact center services still accounted for the biggest revenue share, healthcare information management was the faster-growing segment in 2014. million people at the end of 2014, of which 630,000 workers were in the contact center segment. . Significant Year.

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Bread, Milk, Eggs….Health Equity. The 5th Aim Is A Staple For All Americans

Forrester Digital Transformation

This daunting ambition was given hope with the proposal of accomplishing three goals equally in 2008, and the addition of the 4th in 2014. The Triple/Quadruple Aim has long been recognized as a framework to optimize the US healthcare system.