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When Do You Need to Outsource a Call Center

Magellan Solutions

If you’re wondering if outsourcing is a viable option for your company, check this out! This is where outsourcing inbound calls and other administrative tasks to accommodate the spike in demand comes in. They first delegated their technical support in India as early as 2004.

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Healthcare Blogs: 7 Tips for Finding Article Topics That Resonate

Perficient Digital Transformation

Keep an eye out for myths, fake news, factoids spreading on social media and other sources of misinformation that are wrong about something your organization’s experts can speak against. If you need help from industry professionals who know the ins and outs of healthcare blog strategy, we’re ready to help.

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10 Examples of Bad Outsourcing and How to Avoid Them

Magellan Solutions

Here are reasons why companies outsource some of their tasks to business process outsourcing ( BPO ) companies. . However, after four years, IBM had only finished 12% of the task. In 2004, J.P. in 2004, the bank decided to dissolve the agreement. EDS reported a $153 million loss at the end of the third quarter of 2004.

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Salesforce And Its RPA Waltz – Is There Space On The Automation Dance Floor?

Zinnov

The tech major announced its acquisition of Servicetrace, a niche RPA player based out of Germany. Interestingly, Servicetrace has been active since 2004, but did not manage to scale like some of the other Big 3 players that were incepted around the same time. The Scope For Growth.

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ESG and the RFP: How to Assess Your Outsourcer’s ESG Efforts

Blue Ocean

The first mainstream mention of ESG as a concept came from the United Nations in 2004 in their report titled “ Who Cares Wins.” Engaging a consultant early in your process, if you are just setting out on the path to supplier certification, is a good call.

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Cypress: a new generation of end-to-end testing

Perficient Digital Transformation

But when it comes to Cypress – it already offers powerful UI straight out of box, and much more of useful tools and integrations – just keep reading to find this below. Selenium was introduced in 2004, so it has more ecosystem support than Cypress, which was developed in 2015 and continues to expand.

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Hacking Your Startup Growth Through Outsourcing

Magellan Solutions

Now comes the exciting part: growing your start-up, and making sure it doesn’t fall under the grim 8 out of 10 mortality statistic. Interested to find out more? Stretching yourself too thin to perform non-core, routine tasks on top of your primary responsibilities can burn you out or distract you from running your business effectively.