Perficient Digital Transformation

NOVEMBER 29, 2023

Blogging is a great way to establish your healthcare organization and your providers as thought-leaders in the communities you serve. But as your audience members come to trust your organization, they will look to you as a trusted resource when healthcare issues arise in the news. That’s where rapid response comes in.

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Perficient Digital Transformation

JUNE 29, 2022

I recently sat down with Theresa Rich, senior healthcare strategist at Perficient, to discuss how she works to provide value to our healthcare clients. We discussed what makes her work important and the things she values about her colleagues. How do you impact the people we serve in this role?

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Perficient Digital Transformation

NOVEMBER 7, 2022

Clinical technology has become incredibly advanced, but when it comes to patient experiences, the healthcare industry is lagging behind. We have the technology to clone an organ, yet siloed data is still causing fragmented patient experiences. They are telling you exactly what they need to continue their healthcare journey.

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3Pillar Global

MARCH 14, 2024

Healthcare patients are busy people with busy lives. Yet healthcare technology systems rarely prioritize the patient or member experience. Failure to do so will only create further frustrations, exposing your healthcare system to serious risk. What do healthcare systems get wrong about digital solutions?

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IBM Services

MAY 8, 2024

At IBM Cloud, we are committed to helping enterprises across industries leverage hybrid cloud and AI technologies to help them drive innovation. For those in even the most highly regulated industries, we have seen these challenges continue to grow as they navigate changing regulations.

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Perficient Digital Transformation

JULY 19, 2022

Healthcare organizations play a key role in offering access to care, motivating skilled workers, and acting as social safety nets in their communities. They, along with life sciences organizations, serve on the front lines of addressing health equity. What is the digital divide, and how does it impact healthcare consumers?

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Perficient Digital Transformation

OCTOBER 24, 2022

I connected with Felicia Johnson, a digital seller at Perficient with experience selling across channels and industries, to discuss what’s happening in the healthcare industry around diversity, equity, and inclusion (DE&I). We also discussed how she promotes these values through volunteer work. I am a digital seller.

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Perficient Digital Transformation

JUNE 20, 2022

You want to take it from being aspirational to ground truth – how do we make this happen, how do we address some of the concerns, how do we meet consumer and employee expectations, and how do we even understand what those expectations are today,” shares Kim Williams-Czopek , director of digital strategy at Perficient.

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Magellan Solutions

MARCH 8, 2021

According to a report by Harmony Healthcare IT. These present a problem for clinics, hospitals, and healthcare institutions. Here is where a healthcare BPO comes in. This article will answer why call centers are the future of healthcare consultation. Healthcare Consultation Definition. Medical Training.

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Perficient Digital Transformation

SEPTEMBER 6, 2023

In Part 1 of this series , my colleague Marlana Voerster wrote about the need for healthcare organizations to incorporate principles of good storytelling to make your brand a hero in users’ eyes. Most content for healthcare organizations is conversion-focused (e.g., These are themes we all can relate to. email campaigns).

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Perficient Digital Transformation

JULY 19, 2023

Proactive private healthcare providers, insurers, and medtech firms in the UK are thinking about how to ease care experiences for their constituents. Yet this journey becomes all the more complicated as individuals move back and forth between private sector healthcare and the National Health Service (NHS). What’s in it for you?

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Perficient Digital Transformation

JUNE 15, 2022

In healthcare, individuals are navigating a highly emotional – potentially even uncertain – journey. Lora-Lee Thomas (call center), Colleen Eager (management consulting), and Marlana Voerster (healthcare) together offered holistic tips for improving the contact center experience and delivering better care. Lora-Lee Thomas.

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Perficient Digital Transformation

APRIL 20, 2022

I recently sat down with him to discuss how he came to work for our global digital consultancy, and what about the culture keeps him motivated to stay and do his best work for our healthcare clients. Can you tell me a little about how you use your expertise to serve our healthcare clients? What keeps you here?

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Perficient Digital Transformation

APRIL 28, 2022

Healthcare companies are posed with unique challenges in adopting a hybrid, modern work environment. Recently, Perficient hosted a “Modern Work in Healthcare” roundtable discussion about the challenges and opportunities of creating modern employee experiences at healthcare companies. Contact our team to learn more.

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Magellan Solutions

JANUARY 19, 2021

Healthcare is the largest and fastest-growing industry on the planet. . In the United States, healthcare makes up 18% of its GDP by the end of 2019 alone. And they spend more than the world’s average on healthcare. . But the people who lead it, as well. But the people who lead it, as well. Good leaders lead.

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Perficient Digital Transformation

MARCH 9, 2022

I recently connected with one of our senior project managers, Inna Suarez, to discuss what it’s like to serve Perficient’s healthcare clients. We discussed what Inna values most about Perficient’s culture and her team. Can you tell me a bit about how you serve our clients? Healthcare Leaders Turn to Us.

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Magellan Solutions

MARCH 21, 2021

Healthcare is not an easy industry because people rely on your expertise to live a better life. That is the reason why healthcare providers have a high standard when it comes to their business partners. Providers considered healthcare call center outsourcing companies as one of their most trusted companions. Medical Coding.

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Perficient Digital Transformation

SEPTEMBER 25, 2023

In its recent report, Clinician Technology Adoption Hinges On A Clinician-Centered Strategy , Forrester analysts explore how healthcare providers (HCPs) can “unleash clinician value through agile and inclusive tech implementation.” For many HCPs, a significant challenge we often see is technology overwhelm. They need to talk.”

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AS White Global

DECEMBER 15, 2021

In our recent healthcare blogs, we’ve talked about the benefits of outsourcing healthcare services , the top outsourced job roles in the healthcare and medical industry, and the importance of compliance in healthcare outsourcing services. Now we shift our focus on the near future. More patient-centric options.

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Perficient Digital Transformation

MARCH 21, 2024

We’re all about opening doors for consumers, members and patients in the healthcare space. We shared a three-part series on the digital front door designed to help healthcare organizations (HCOs) create cohesive experiences that are welcoming to consumers. Healthcare needs to conform to those expectations.

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Magellan Solutions

JANUARY 9, 2021

Healthcare BPO. What is a Healthcare BPO? Healthcare Business Process Outsourcing or Healthcare BPO provides support to healthcare institutions. We help by processing your daily back end activities. Healthcare represents 5%-10% of the total BPO deals in the market. Healthcare Payer vs. Provide.

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Magellan Solutions

MAY 29, 2021

Many Healthcare BPO are stepping up to the challenge to connect patients and doctors amidst the pandemic. Healthcare leaders are now enlisting the assistance of healthcare BPO support services to help them examine the role of social media in doing busines s. 9 Ways Healthcare BPO Make Use of Social Media.

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Perficient Digital Transformation

JANUARY 16, 2024

Even the healthcare industry, which has long enjoyed some of the highest trust ratings among the public, has also seen a drop in consumer confidence. Gallup’s data shows that Americans’ trust in the healthcare system is only three points above its all-time low in 2007. Today’s consumers are looking at everything with a critical eye.

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Perficient Digital Transformation

MARCH 23, 2022

Perficient’s healthcare practice offers deep industry expertise to payers and providers. The healthcare team includes many experts who’ve gained this expertise in the same professions as the clients we support. I’m a senior business consultant on the healthcare team. Thank you for joining me today, Kristina.

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Magellan Solutions

APRIL 24, 2021

What are the signs of a trustworthy Healthcare BPO? In this article we will look at these indicators one-by-one. And we will try to explain why or why not it is the best pointer of confidence. And we will try to explain why or why not it is the best pointer of confidence. Is Your Healthcare BPO Trustworthy?

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Perficient Digital Transformation

JULY 27, 2022

Marty Frygier is committed to helping healthcare organizations deliver better care. We recently sat down to discuss the many facets of his role and what he values about our company culture. We also discussed how he fosters the best interests of others not only where he works, but also through his volunteerism.

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Perficient Digital Transformation

JANUARY 16, 2024

For more than 25 years, we’ve grown our presence, our talent, our skills, and our global footprint so that we can continually provide critical Agile software development and delivery services to the world’s biggest brands. Last October, we proudly entered into an agreement to acquire SMEDIX, Inc. , Why SMEDIX, and why now?

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Perficient Digital Transformation

MARCH 27, 2024

On 7th March, the celebration of International Women’s Day commenced with an impactful event as we hosted a blood donation camp in collaboration with HDFC Bank and MGM Hospital. This collaborative effort exemplified the power of partnership in serving the community. My experience with blood donation was quite rewarding.

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Perficient Digital Transformation

OCTOBER 30, 2023

don’t trust artificial intelligence and machine learning when it comes to their healthcare. So, healthcare consumers are truly at a disadvantage, they hear the buzzwords, but really don’t understand what AI/ML encompasses, particularly when it comes to their healthcare, or how it might be applied to keep them healthy.

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Everest Group

SEPTEMBER 25, 2023

At last week’s Oracle CloudWorld and the Oracle Health Conference in Las Vegas, the company presented its new positioning, which includes leveraging its broad portfolio, making the next move in healthcare, and delivering lower-cost cloud technology. Hence, instead of a duopoly, what we have is a market where you are either Epic or Not Epic.

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Perficient Digital Transformation

MARCH 29, 2023

With robust industry expertise, our healthcare team achieves excellence in transforming how the world’s biggest brands connect with consumers and grow their businesses. Marybeth Wrabel is a l ead of payer strategy at Perficient who applies her 20 years of expertise in the payer industry to deliver excellence for our clients.

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Perficient Digital Transformation

DECEMBER 12, 2023

I enjoyed hearing more about her position at Perficient and the role Perficient plays in creating a more equitable healthcare industry, and I’m sure you will too. As a Project Manager, I serve as a “translator” between business and technical resources to develop innovative healthcare solutions. Describe your role.

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Perficient Digital Transformation

NOVEMBER 15, 2023

Acquia Engage Awards: Celebrating Digital Excellence The Acquia Engage Awards serve as a testament to the most successful and inspirational digital experiences brought to life by customers and partners and spotlight those who have gone above and beyond. We’re excited to celebrate their achievements.”

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Perficient Digital Transformation

JANUARY 25, 2024

This is the second part of our series in which we’re discussing the increasing need to build trust among healthcare consumers. The analytics and opinion-polling firm Gallup has found a decline in Americans’ trust in many institutions and industries , including healthcare. Is there any good news in trust for payers?

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Perficient Digital Transformation

FEBRUARY 1, 2024

Overcoming Healthcare’s Mountain of Mistrust, our series on building trust among healthcare consumers, has reached its conclusion as we turn our focus on medical device companies. This is a high mark compared to the 49% who reported trust in pharmaceutical organizations and the 81% who reported trust in their providers.

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Perficient Digital Transformation

FEBRUARY 9, 2022

We recently connected to discuss how he serves our healthcare clients. Can you tell me how you are serving our healthcare clients? I am a senior solutions architect in the healthcare business unit. As a result of this drive and motivation, we have been collaborating effectively for years.

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Perficient Digital Transformation

MAY 25, 2023

To kick off National Women’s Health Week, we facilitated a discussion with leaders from American Cancer Society and BD on inspiring and supporting proactive women’s health. The discussion was moderated by Marlana Voerster , senior healthcare & life sciences strategist at Perficient. That taught me a lot.

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