Perficient Digital Transformation

MARCH 8, 2024

As we continue to recognize women this month, we’re excited to take the celebration to Adobe Summit 2024! This hallmark event has been a tradition for Perficient since 2017 and we can’t wait to share it with Adobe Summit attendees again. We can’t wait to see you there! What to Expect 7:00 A.M.

Global Alliances 59

Global Alliances Marketing Management 59

Perficient Digital Transformation

APRIL 22, 2024

Confirmation and Validation Feedback serves as confirmation and validation of successful actions or interactions, reinforcing positive behaviors and instilling confidence in users. Auditory feedback is valuable for individuals who are blind or have low vision, as well as those who may benefit from additional reinforcement through sound.

Design 52

Design Service 52

3Pillar Global

MARCH 14, 2024

There are a lot of patient tools out there that serve different purposes—for example, different portals for each provider and payer. Understand user mental models At 3Pillar Global, we strongly believe in performing user research and understanding mental models early and often.

Healthcare 98

Healthcare Reduced Overhead Insurance Right-Sizing 98

AS White Global

FEBRUARY 7, 2024

Last year, we invited our ASW Family to respond to our Engagement Survey. This is part of our commitment to understand what motivates our employees, how we can support their needs, and what we can focus on to attract top talent. We would like to thank everyone who gave their feedback.

Collaborations 52

Collaborations 52

Perficient Digital Transformation

MARCH 7, 2024

His session was not only beneficial for women but also served as a reminder for everyone about the significance of personal safety. Crystal also presented appreciation awards to the dedicated employees who have been serving Oracle. We captured countless moments of joy and togetherness in photographs.

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Blue Ocean

OCTOBER 4, 2023

We would wager, that even with the evolution of AI, brands serving consumers in the Americas will continue to benefit from providing support in French, Spanish, and, for some organizations, Portuguese through a live agent model. We cover all that and more below. But what’s the best approach? And what about offshore?

Customer Support 103

Customer Support Nearshoring Offshoring Contact Center Outsourcing 103

Perficient Digital Transformation

OCTOBER 30, 2023

LEARN MORE: Read Perficient’s 2022 Community Impact Report We previously shared how our colleagues in India supported HAM. It was a huge success, and the team is grateful for all who donated and participated in this fun event. Stay tuned for the final blog where we will announce our collective impact the winners of our HAM competition.

Banking 98

Banking Collaborations Management Service 98

Perficient Digital Transformation

APRIL 21, 2022

We discussed his key to success for overcoming these challenges and how Sanford has prioritized DE&I in healthcare. I began serving on the Sanford Board of Trustees in 2011 and became Chair in 2020. I initially became involved when I was asked to serve on the Sanford Health Foundation Board. Department of Veterans Affairs.

Healthcare 116

Healthcare Government Insurance Finance 116

Perficient Digital Transformation

MARCH 9, 2022

I recently connected with one of our senior project managers, Inna Suarez, to discuss what it’s like to serve Perficient’s healthcare clients. We discussed what Inna values most about Perficient’s culture and her team. Can you tell me a bit about how you serve our clients?

Management 119

Management Healthcare Insurance Collaborations 119

Perficient Digital Transformation

MARCH 12, 2024

As we celebrate International Women’s Day at Perficient and around the globe, it is with great pride and admiration that we shine a spotlight on Laurene Hoffmann, a dedicated leader and a highly distinguished Business Operations Manager at Perficient. We are strong together, through the long days, sad days, and happy moments.

Finance 52

Finance Engineering Accounting Management 52

Eclaro

MAY 28, 2023

On Memorial Day and always, we give our thanks to those who have served and sacrificed.

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Perficient Digital Transformation

MARCH 6, 2024

As we celebrate International Women’s Day, it’s fitting to shine a spotlight on women who exemplify resilience, leadership, and empowerment in their professional journeys. Many other women across Perficient were award winners as well.

Collaborations 52

Collaborations Marketing Management 52

Perficient Digital Transformation

MARCH 11, 2024

Caffeine and Customer Experience We kicked off our event with an AeroPress brewing demonstration led by our friends at Driftaway Coffee. After everyone finished brewing their coffee, we dove into a discussion about electric vehicles (EV).

Manufacturing 52

Manufacturing Collaborations Research Regulations 52

Perficient Digital Transformation

DECEMBER 19, 2022

So much so, that we even have a dedicated Perficient Giving Employee Resource Group , which aims to make an individual and collective impact on the world. Which supports and sustains children along with the families who care for them. How it Started. How They Did It. Giving has a ripple effect throughout the entire community.

Banking 115

Banking Jobbing Management Service 115

IBM Services

NOVEMBER 20, 2023

How the organization treats its new talent during the onboarding process sets the tone for their work at the organization and serves as a reflection of how the organization treats employees. Organizations should create robust mentoring programs where executives can help create a foundation for those who may replace them if they leave.

Management 105

Management Jobbing Human Resources Cost Control 105

Blue Ocean

JANUARY 30, 2024

Pay Per Use Instead of Pay Per Person We are big fans of the transactional model in a strategic relationship. In fact, we often see companies choosing to outsource when the need arises to invest in a new technology platform. Let’s break it down to the basics. Manage time- shiftable tasks for maximum efficiency, eg.

Contact Center Outsourcing 98

Contact Center Outsourcing Outsourcing Call Center Customer Service 98

Perficient Digital Transformation

APRIL 23, 2024

This is what we call Global Depth.

Flexibility 52

Flexibility Automation Collaborations Service 52

Perficient Digital Transformation

SEPTEMBER 28, 2023

Working alongside fellow colleagues who also care about improving their surroundings will allow you to broaden your network. Additionally, it will help you to better understand the circumstances of other members of the community you are serving. The events are led and hosted by volunteers who are dedicated to the fight against hunger.”-

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Perficient Digital Transformation

MARCH 21, 2024

We now use the term “doomscrolling.” In the past we had Yellow Journalism and we are there once again. As humans we tend to get addicted to outrage and drama. We also have “trolling” which feeds on different types of addictive behaviors. We consume content meant to tear down rather than progress.

Research 105

Research Accounting Management 105

Perficient Digital Transformation

MARCH 22, 2024

In this fourth installment of our series, we’ll explore why feedback and error handling are crucial for enhancing accessibility and user experience. Importance of Feedback and Error Handling Feedback and error handling mechanisms serve multiple purposes within mobile apps, contributing to a more seamless and user-friendly experience.

Design 52

Design Out-Tasking 52

SEBPO

NOVEMBER 15, 2023

BLOG Giving Back and Giving Thanks: Global CSR November 15, 2023 As Thanksgiving approaches in the US, we are grateful for a year marked by purposeful Corporate Social Responsibility (CSR) initiatives. We brought in some strategic marketing to their existing digital campaigns and created a content calendar.

Out-Tasking 105

Out-Tasking Marketing Outsourcing Customer Support 105

Raya Contact Center

JUNE 5, 2023

The opening ceremony was attended by RAYA CX’s top management who are prominent industry figures, including RAYA CX’s CEO, Ahmed Aboulezz, the Chief Revenue Officer (CRO), Sam Hanna, and the General Manager of RAYA CX Gulf, Hossam Fouad.

Customer Service 98

Customer Service Management Service Marketing 98

Raya Contact Center

JUNE 5, 2023

The opening ceremony was attended by RAYA CX’s top management who are prominent industry figures, including RAYA CX’s CEO, Ahmed Aboulezz, the Chief Revenue Officer (CRO), Sam Hanna, and the General Manager of RAYA CX Gulf, Hossam Fouad.

Customer Service 98

Customer Service Management Service Marketing 98

IBM Services

DECEMBER 20, 2023

As more customers look to solve their issues online or through self-service, organizations that fail to use advanced technologies to better serve customer needs will fail at customer experience. Customers who regret their purchases or have unsolved issues are less likely to become repeat customers.

Customer Service 68

Customer Service Customer Support Service Sales 68

Perficient Digital Transformation

JANUARY 30, 2024

We’ll start with a quick introduction, and in this post and the ones to follow, we’ll dive straight into the practical part. To make things more interesting, we’ll deploy this application using top-notch tools (hint: Vercel or StackBlitz) and put it to the test with the powerful Postman tool.

Sourcing 105

Sourcing Efficiency Service Design 105

Perficient Digital Transformation

MARCH 28, 2024

We asked all of the Dallas Perficient Colleagues to join us in celebrating World Down Syndrome Day on March 21 st ! It was all hands-on deck as Gina Hart-Managing Director graciously recommended we host the March Dallas Townhall on 3.21. The mission behind the company is that we don’t have to match to be pals. We certainly are!

Design 52

Design Management 52

NoonDalton

AUGUST 3, 2022

However, there are outsourcing companies that concentrate on clients in particular industries and have a wealth of experience serving clients in your sector. They hire knowledgeable representatives who can quickly learn your product and meet the needs of your clients. Agents who rely on call scripts, which can annoy your consumers.

Customer Service 98

Customer Service Outsourcing Service Call Center 98

Perficient Digital Transformation

OCTOBER 16, 2023

At Perficient, we also pride ourselves on being of service to our communities. We were all inspired by the important results this organization is driving. We were all inspired by the important results this organization is driving. When I looked at my colleagues’ faces, I could see how touched they were.

Manufacturing 52

Manufacturing Service 52

Perficient Digital Transformation

MARCH 23, 2023

Consulting Magazine’s Women Leaders in Technology Awards The Women Leaders in Technology program seeks to recognize select women within the technology consulting industry who demonstrate excellence in their work and are making an impact. It’s my honor to serve as that example.” Perficient is thrilled to congratulate both Erin and Kim.

Design 69

Design Collaborations Management 69

Perficient Digital Transformation

APRIL 1, 2022

Perficient is a company of more than 6,500 diverse and immensely capable colleagues, and we understand the importance of supporting the professional development of our global community. Additionally, students can expect to meet various leaders from across Perficient who will give them an inside look at the consulting business.

Engineering 119

Engineering Software Jobbing Design 119

Perficient Digital Transformation

OCTOBER 9, 2023

Why aren’t we helping your company accelerate your business outcomes? We consistently deliver results onshore, near shore, and offshore for 7 out of the top 10 global OEMs, and we have long term partnerships with 95% repeat business rates that demonstrate our proven success record with our clients.

Manufacturing 52

Manufacturing Offshoring Analytics Research 52

Perficient Digital Transformation

NOVEMBER 30, 2021

Perficient and our colleagues have a long and storied history of giving back to the communities where we live and work. Just last year, our Make a December Difference campaign served as a prime example of the giving nature of our people. READ MORE : How Perficient and our colleagues have given back. READY TO GROW YOUR CAREER?

Jobbing 81

Jobbing 81

Everest Group

SEPTEMBER 26, 2023

IST As we approach the end of 2023, a year where uncertainty continued unabated, companies are beginning to think about annual planning, which for many, kicks off months before the year ends. What is the nature of the services market, and what can we expect going into 2024? Who should attend? Live Webinar Planning for 2024?

Service 64

Service Retail Engineering Marketing 64

Perficient Digital Transformation

JANUARY 14, 2022

Each of us are committed to leaving a positive mark on the world, and we recently introduced a new way to make an impact. . What organizations are we supporting through Perficient Gives? Girls Who Code . Girls Who Code aims to change the image of what a programmer looks like and does. READ MORE :? Make-A-Wish.

Research 84

Research Jobbing Banking 84

Perficient Digital Transformation

APRIL 18, 2022

“The work we do with personas and journeys really highlights the difference in approach to care and the consumer’s decision-making process. We think through the journey of someone with complete access to healthcare, to someone who has a high-deductible or governmentally funded insurance.

Healthcare 116

Healthcare Pharmaceuticals Insurance Government 116

Velocity Global

JANUARY 18, 2023

When Steve approached me with the idea of making a sizable donation to a charity, I knew we had chosen the right partner in FT Partners. The $1M unrestricted contribution is meant to pave the way for future programming, activation, and outreach for First Descents, and the communities they serve. ABOUT VELOCITY GLOBAL.

Advisory 98

Advisory Banking Research Healthcare 98

Perficient Digital Transformation

OCTOBER 3, 2023

We are proud to announce the expansion of our executive leadership team with the promotion of seven colleagues to senior vice president – Susan Adomite, Bill Davis, Ed Hoffman, Hari Madamalla, Santhosh Nair, Patrick Schwierking, and Kevin Sheen. Louis and serves as Executive Sponsor of Perficient’s Giving ERG.

Sales 52

Sales Finance Accounting Engineering 52