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Navigating the Shift to Next-Gen Customer Engagement Technology Products in the Life Sciences Sector | Blog

Everest Group

Reach out to us to discuss this topic further. Watch our LinkedIn Live session, Key Insights: The Evolving Commercial Technology Landscape in Life Sciences , to learn more about the critical shift from CRM ecosystems to CX platforms and the next-gen technologies poised to deliver personalized CX. everestgrp.com.

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SOCAP Fall Symposium 2023 Recap: Insights, Highlights, and Awards

Premier BPO

Attendees converge to explore topics revolving around customer care challenges and exchange ideas on tested solutions to advance in their respective fields. Watch the live video of Premier BPO receiving the award here: www.youtube.com/watch?v=3tm9NdPGiRQ

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How the Evolution of Web3 and NFTs are Influencing the Future of Ecommerce

Perficient Digital Transformation

It’s fascinating and intriguing to me to watch, learn, and be prepared for the opportunities within our world of ecommerce. The concept of buying products on the web using smart contracts built on blockchain is already a popular topic of discussion. It is certainly something to watch for, learn from, and eventually adapt to.

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Now is The Time to Refresh Your Global Talent Strategy | LinkedIn Live

Everest Group

Watch the replay below of our LinkedIn Live session to learn: How to address the talent challenge by focusing on untapped populations Where the top emerging hotspots for talent are How to future-focus your talent strategy with a five to ten-year global outlook. Prior to joining Everest Group, Parul was a Senior Analyst with The Smart Cube.

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North Star Goal Setting

Perficient Digital Transformation

You’ve probably created SMART goals, been asked to use OKRs, watched KPIs, laid out Vision Boards, or updated Kanban Boards. Another main topic from the book Built to Last is the “genius of AND.” Then, try another, like SMART goals or Kanban. Goal Setting Options Abound. Combining Goal Setting & Prioritization Tools.

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Customer Strategist Journal roundtable: The Great Re-Engagement

TTEC

Image: Type: Podcast Episodes Podcast Embed Code: HTML Override Type: Content Enable Social: Topics: Customer Experience Strategy Body: Join the editors of the Customer Strategist Journal as they discuss their favorite trends, stories and facts from the newest issue, "The Great Re-Engagement.". Cara Rosner: Hi. So what is in this issue?

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Introducing Relay – A Solution Built Using Twilio’s IoT Platform

Perficient Digital Transformation

I encourage you to watch this session on demand. Relay was first built to help parents who wanted to track their children without providing their kids with a screen-based smart phone. You might think that a smart phone or a tracking app can provide the same benefit as an IoT device for the purposes mentioned above. Next Steps.

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