Forrester Digital Transformation

FEBRUARY 22, 2023

Over 100 analyst-led sessions, detailed case studies and success stories, and unparalleled networking opportunities are just a few of the things that B2B marketing, sales, and product leaders can expect at this year’s event.

Sales 130

Sales Marketing Research Management 130

Magellan Solutions

FEBRUARY 14, 2024

Case Studies of Successful Healthcare Outsourcing Projects The Philippines has become a major provider of healthcare call center outsourcing companies. In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency.

Call Center 98

Call Center Healthcare Outsourcing Insurance 98

The Scalers

APRIL 24, 2024

According to a study, 70% of employees would leave their current job for one that pays better, even if they weren’t looking to switch companies. They want to be motivated, appreciated, and enthusiastic about the organisation they work for. In other words, they want to be engaged. Let’s get started! What is employee engagement?

Jobbing 77

Jobbing Advisory Out-Tasking Engineering 77

IBM Services

DECEMBER 4, 2023

In a new case study featuring IBM, Gartner talks about how to establish a governance framework to streamline the process of detecting and managing technology ethics concerns in AI projects. The Board recently published its point of view on foundation models addressing the risks that generative AI poses.

Government 80

Government Advisory Research Finance 80

Perficient Digital Transformation

JULY 13, 2022

Question pattern: 3/4 Case study- Each case study 5 questions. Total – 15/20 Questions (Sample case study example: Contoso, Lit ware &, etc.). & Try to go through all case studies available on the internet before so that you have a decent idea of these questions and answers.

Analytics 116

Analytics Design Management Healthcare 116

Amzur

MARCH 6, 2024

Studies paint a clear picture of their combined adoption and impact, here are some: Gartner predicts that by 2025, 70% of new applications will be developed using low-code tools. A Statista study reveals that the global low-code development platform market is expected to reach a staggering $65 billion by 2027.

Efficiency 100

Efficiency Automation Collaborations Data Entry 100

Groove Technology

JUNE 15, 2023

An in-depth look at the benefits, process, and success stories of partnering with a development outstaffing company for unparalleled growth and innovation. Are you struggling to find top-tier talent to fuel your business's development projects? Do you need a cost-effective solution that offers flexibility and scalability? Look no further!

E-Commerce 130

E-Commerce Flexibility Collaborations Healthcare 130

The Global Small Business Blog

SEPTEMBER 29, 2021

She goes on to say, "In short, without the standardized container, the global supply chain that society depends upon—and that I study—would not exist." In fact, the average size of a container ship has doubled in the past 20 years alone. In fact, the average size of a container ship has doubled in the past 20 years alone.

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214

Zinnov

DECEMBER 14, 2022

According to our study, over 70% of public sector officials believe that this technology can immensely benefit governments and civic officials in terms of decision-making and effecting change. Please click the image to view the study. Access the full study on Metaverse In The Public Sector. DOWNLOAD THE REPORT.

Government 137

Government Marketing Management Service 137

Perficient Digital Transformation

NOVEMBER 15, 2023

Perficient’s Generative AI Lab, part of our larger Generative AI Innovation Group, is consistently exploring and implementing use cases for generative AI and helping clients operationalize it with policies, advocacy, controls, and enablement. Why Should Organizations Consider Generative AI-Powered Sales Prospecting? What’s Next?

Sales 98

Sales Reduced Overhead Research Automation 98

The Scalers

FEBRUARY 28, 2024

This is the most publicized case of deepfake technology fooling moderation tools. Phishing scams have long played on these mistakes and a study by Stanford University found 41% of phishing victims had been targeted by emails claiming to be senior executives. It sounded too good to be true. And it was. His only tool?

Offshoring 88

Offshoring Sourcing Management Service 88

Raya Contact Center

MARCH 29, 2023

So, check out our case study that explores how RAYA CX underwent a digital transformation and implemented an organization-wide customer experience strategy that led to high levels of client and customer happiness of over 87%. Download Our Case Study Want to know how you can break your numbers and get the customer happiness you crave?

98

98

Raya Contact Center

MARCH 29, 2023

So, check out our case study that explores how RAYA CX underwent a digital transformation and implemented an organization-wide customer experience strategy that led to high levels of client and customer happiness of over 87%. Download Our Case Study Want to know how you can break your numbers and get the customer happiness you crave?

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98

The Scalers

APRIL 10, 2024

Failing to mitigate data and security risks A recent study by a student at Stanford University into AI coding tools showed a troubling takeaway. This article was previously published for the Forbes Tech Council and was written by our CEO, Emilien Coquard. AI is unleashing a new industrial revolution. And AI code tools are the same.

Offshoring 75

Offshoring Engineering Regulations Flexibility 75

HCL Technologies

APRIL 7, 2023

Watch Digital Case Studies Transforming customer experience for a global healthcare organization HCLTech deploys digital capabilities to modernize healthcare organization’s contact center infrastructure. Read case study Developing a digital sales platform to transform customer experience at E.ON

Healthcare 52

Healthcare Sales Engineering Manufacturing 52

HCL Technologies

APRIL 7, 2023

Watch Digital Case Studies Transforming customer experience for a global healthcare organization HCLTech deploys digital capabilities to modernize healthcare organization’s contact center infrastructure. Read case study Developing a digital sales platform to transform customer experience at E.ON

Healthcare 52

Healthcare Sales Engineering Manufacturing 52

Raya Contact Center

OCTOBER 20, 2022

RAYA CX is putting a spotlight on its successful CX journey with the British Council in the MENA region through our case study. Our case study can help you learn how to turn high response times into high sales profits in 11 months. Download Our Case Study. Book a Free Consultation! Field is required!

Sales 76

Sales Customer Support Flexibility Marketing 76

Raya Contact Center

MARCH 10, 2022

In this RAYA CX case study, learn how we reduced employee attrition rates, uplifted the client’s CX in only 10 months, and gained client loyalty through expanded business opportunities. . Download Our Case Study. The pandemic has had a monumental effect on people, businesses, and industries all over the world.

Service 98

Service Marketing Management 98

The Scalers

APRIL 3, 2024

Billion on offshore IT services, according to a study by IMARC. So you’re thinking of extending your development team. You’re not alone. In 2023, companies around the world spent $575.2 Unfortunately, not every extended development team project is successful. It includes not only the mistakes but also actionable tips to help you avoid them.

Extended Teams 82

Extended Teams Offshoring Outsourcing Out-Tasking 82

IBM Services

APRIL 25, 2024

An early case study of BPR was Ford Motor Company, which successfully implemented reengineering efforts in the 1990s to streamline its manufacturing processes and improve competitiveness. The purpose of BPR is to streamline workflows , eliminate unnecessary steps and improve resource utilization.

Supply Chain Management 52

Supply Chain Management Finance Human Resources Robotics Process Automation 52

Zinnov

MAY 29, 2023

Creating 10X Women Founders in India report 2023, a joint study with TiE Delhi-NCR, Zinnov, Google, NetApp, and Indian Angel Network) Despite women founders blazing a trail in the Indian start-up ecosystem , building successful billion-dollar businesses and many others in the offing, a lot of challenges hinder women from becoming entrepreneurs.

Government 105

Government Collaborations Research Management 105

Magellan Solutions

FEBRUARY 15, 2024

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Healthcare organizations can hand off their growing call center needs and redirect resources toward core clinical care.

Call Center 52

Call Center Healthcare Outsourcing Insurance 52

Everest Group

JANUARY 19, 2024

These enterprises are rationalizing and restructuring their portfolios, strategically addressing high-priority quick-wins use cases for digital transformation, and actively seeking providers with greater domain knowledge, enhanced agility, and life sciences-specific technical expertise.

Service 59

Service Sourcing Marketing Healthcare 59

SEBPO

APRIL 17, 2024

Don’t miss your FREE opportunity to sit down with two of our most knowledgeable industry leaders and tap their expertise (and case studies) to help improve your business. Click below to connect with Todd and Al before the show and lock in your time to meet.

Operational Costs 52

Operational Costs Outsourcing Service Finance 52

IBM Services

JANUARY 8, 2024

That data plays a crucial role in the judicial system, helping investigators, lawyers and judges fit together the circumstances surrounding a particular case in an effort to see that justice is served. As such, the judiciary has long been a field ripe for the use of technologies like automation to support the processing of documents.

Management 89

Management Out-Tasking Automation Government 89

HCL Technologies

MARCH 6, 2023

Case study Accelerating marketing transformation at Pentagon Federal Credit Union HCLTech helped Pentagon Federal Credit Union shift from product to member focused marketing. Learn more Case study Transforming customer experience for E.ON Dark Text on Tablet and Mobile Landscape.

Sales 52

Sales Retail Jobbing Operational Costs 52

Zinnov

FEBRUARY 15, 2024

According to the one-of-a-kind study jointly done by Zinnov and Ness Digital Engineering , Generative AI implementation can increase the potential for globalizing a higher number of products, as well as transforming entire organizational structures.

Engineering 52

Engineering Software Out-Tasking Efficiency 52

IBM Services

OCTOBER 24, 2023

Proven FinOps success: three case studies The below three case studies showcase the success of IBM Consulting’s FinOps methods: An American manufacturer needed optimization for multi-cloud environment and DevOps activities. And by acquiring Apptio Inc.

Collaborations 82

Collaborations Manufacturing Regulations Automation 82

SEBPO

FEBRUARY 13, 2023

I really appreciate all your help and for always thinking out of the box.” – Senior Project Manager Case Study How a Software Provider Used Outsourcing for Product Development + Testing A software solutions company with a diverse, multi-million dollar customer base needed help, fast.

Software 98

Software Outsourcing Out-Tasking Automation 98

Raya Contact Center

SEPTEMBER 1, 2022

The guide also shares insights into Egyptian outsourcing and customer experience providers through case studies and project reports shared by industry leaders. The guide also shares insights into Egyptian outsourcing and customer experience providers through case studies and project reports shared by industry leaders.

Outsourcing 76

Outsourcing BPO Marketing Service 76

Zinnov

JUNE 20, 2023

The objective was clear: understand the current market for the DevOps tool, analyze the competitor landscape, identify customer pain points, and develop a comprehensive business case. The client aimed to pitch the business case to internal intrapreneurship teams and potential external investors to secure venture development support.

Marketing 52

Marketing Sales Collaborations Automation 52

Raya Contact Center

NOVEMBER 17, 2021

In this RAYA CX case study, learn how we reduced employee attrition rates, uplifted the client’s CX in only 10 months, and gained client loyalty through expanded business opportunities. . Download The Case Study To Learn More. The quick-service restaurant sector is no exception.

Service 72

Service Marketing Management 72

HCL Technologies

APRIL 7, 2023

Yes No Would you like to receive case studies, whitepapers, newsletters, announcements, and other relevant updates about products and services, events and webinars from HCL Technologies? Dark Text on Tablet and Mobile Landscape. Please contact ImmixGroup, Inc.

Government 52

Government Jobbing Outsourcing Operational Costs 52

Xinergy

DECEMBER 20, 2021

Case of study early this year, some western brands such as h&m, Zara, and Nike refused to use cotton made in Xinjiang. If you wonder how to increase your business sales, you must understand how Kol culture has revolutionized Chinese marketing. Co-Written by Mr. Tomer Attias and the Xinergy Global team. they… Read More.

Sales 98

Sales Marketing 98

Influx

DECEMBER 13, 2023

How to triage tickets for faster resolution 3 tools to manage the backlog Forecasting calculator to predict headcount Working with a support provider: case studies on backlog resolution Above link not working? It’s no secret that customers expect quick replies, with 62% expecting responses within an hour. What’s inside?

Customer Support 52

Customer Support Management Service 52

IBM Services

DECEMBER 7, 2023

In fact, nearly 50% of CEOs feel increased customer expectations that organizations will accelerate the use of new technologies like generative AI , according to an IBV CEO Guide to Generative AI for Customer Service study. Customer support is an incredibly important defense against customer turnover.

Customer Service 83

Customer Service Service Call Center Analytics 83

Perficient Digital Transformation

MARCH 10, 2022

In this case, the researcher observes the subject as they execute a task and asks questions about how and why they chose their process. In this case, the researcher observes the subject as they execute a task and asks questions about how and why they chose their process. Diary Studies. Interviews. Observation.

Research 69

Research Healthcare Accounting Customer Service 69