Perficient Digital Transformation

JANUARY 16, 2024

Golfers would hit balls (and occasionally me…on purpose) at the driving range and I would collect them. During that time, we had to make sure that the Magento platform was secure and HIPAA / PHI compliant for our customers’ customers. In college, I worked at a golf course as the guy who drove that funny tin can of a golf cart around.

Healthcare 52

Healthcare Collaborations Marketing Service 52

Mercans

AUGUST 9, 2023

HR Blizz earned another notch on its belt when a major B2B software marketplace granted our accounting software a major award. They also tested our customer service and found our reps dependable and responsive. In their evaluation, the FinancesOnline experts praised our platform’s comprehensiveness and usability.

Accounting 52

Accounting Software Payroll Administrative 52

Perficient Digital Transformation

FEBRUARY 1, 2023

Whether B2B or B2C, tech-savvy customers do not make buying decisions like that. A robust Digital Experience Platform can assist brands in overcoming the challenge of providing relevant experiences to their customers across all touchpoints and channels, resulting in more agile and frictionless business processes.

Co-Sourcing 110

Co-Sourcing Marketing Flexibility Research 110

Capgemini

NOVEMBER 27, 2022

We recognize four focus areas when it comes to Customer Experience Technology: Sales, Service, Commerce, and Marketing. Customer Data Platform Journey Orchestration tool. The Customer Data Platform: Omni-channel hyper-personalized customer experience. Organizations are facing rising customer needs.

Marketing 52

Marketing Sourcing Analytics Sales 52

Magellan Solutions

JULY 5, 2021

What Are Telemarketing Services B2B. Traditionally, b2b telemarketing services were used to describe a service that generates interest around a company’s products and services. Any company that sells to another company can benefit from b2b outsourced telemarketing services. Lead generation.

Service 52

Service Healthcare Sales Research 52

Capgemini

JANUARY 20, 2022

YayPay is an automated accounts receivables (AR) and collections management platform that enables B2B finance teams to consolidate their AR information in a single place, improve their working capital, and ultimately get paid faster. How does YayPay leverage technology to deliver enhanced outcomes around cash and collections?

Finance 52

Finance Accounting Automation Analytics 52

Groove Technology

JANUARY 15, 2022

Remember that having a voice assistant necessitates paying extra attention to three areas: content, SEO strategy, and UX, since voice assistants continue to collect Google data to offer consumer suggestions. Your eCommerce platform should have basic personalization features to let you customize the consumer experience. But how exactly?

E-Commerce 130

E-Commerce Retail Sales Banking 130

Everest Group

DECEMBER 19, 2022

Customer Data Platforms (CDPs) enable brand marketing teams to build hyper-personalized campaigns and retain high-value loyal customers. In our previous blog, The Rising Role of Customer Data Platforms in Data-driven Personalization, we explored the factors driving CDP’s fast growth of 25 percent in 2022. Shared Features.

Right-Sizing 52

Right-Sizing Sourcing Analytics Marketing 52

Globalization Partners

MARCH 3, 2022

In a nutshell, a tech stack is a collection of technologies that work together to achieve an overall business goal. A solid recruitment tech stack lets you collect insightful data, analyze your findings, and use this information to make well-informed hiring decisions. Analytics features for collecting data in real-time.

Out-Tasking 110

Out-Tasking Right-Sizing Automation Software 110

Anexa

SEPTEMBER 13, 2022

Done correctly, eB2B (Business-to-Business E-Commerce) platforms can potentially improve the experience and economics of most value chain players. trillion globally, fragmented retail is ready for an eB2B transformation, which will involve portals and platforms to replace the in-person model. With a market share of $2.8

E-Commerce 52

E-Commerce Retail BPO Reduced Costs 52

Perficient Digital Transformation

JULY 23, 2023

Understanding the Storefront REST API: The HCL Commerce Storefront REST API is a set of web services designed to seamlessly integrate with HCL Commerce and third-party systems. Streamlined Development Process: The standardized approach of the API ensures consistency in API documentation across the platform.

E-Commerce 52

E-Commerce Analytics Flexibility Design 52

Capgemini

MARCH 13, 2023

Furthermore, Capgemini is also supporting the automotive industry’s fast transformation by embracing 5G intelligent connectivity, computer vision sensors, edge, and cloud services to enable cars to become ‘mobility software platforms’ for assisted driving and road security. Hyperscalers AWS and Azure also backed the project.

Co-Sourcing 52

Co-Sourcing Collaborations Efficiency Automation 52

Magellan Solutions

AUGUST 9, 2021

With the number of people using the internet to find their desired products and services, it’s important to be aware of your digital marketing tactics. . Part of this is keeping up with digital marketing trends of b2b lead generation companies in Philippines and including them in your marketing efforts. B2B Personalization.

Call Center 40

Call Center Sales Marketing Accounting 40

3Pillar Global

APRIL 20, 2023

The most successful information services companies in 2023 have one thing in common: they’re laser-focused on delivering value to customers. Zendesk CX Trends Report 2023) Simply put: only those organizations who put CX and personalization front and center in the B2B user experience will succeed in the modern digital economy.

Software 52

Software Service Flexibility Accounting 52

Magellan Solutions

AUGUST 15, 2022

E-commerce refers to when individuals and companies engage in buying and selling of goods and services online. E-commerce transactions allow for the purchase of almost any commodity or service imaginable. Products or services may be sold using this kind of company approach. BUSINESS TO BUSINESS (B2B). TYPES OF E-COMMERCE.

E-Commerce 40

E-Commerce Retail Government Right-Sizing 40

Balbelforce

JULY 7, 2022

Collecting this information and making it accessible helps agents provide customer service personalization that better meets the caller’s needs. In contrast, a B2B seller’s CRM will include contracts, emails, and proposals. Basically, anything a business’s customer-facing teams can use to provide better service.

Call Center 52

Call Center Software Sales Out-Tasking 52

Magellan Solutions

JULY 9, 2021

What are the different Philippines call center services and how much can you expect them to be? There are different services provided by call center. What do you get when you outsource inbound call center services ? 24/7 Answering Service. We are here to assist you even in your after-hours telephone service.

Call Center 52

Call Center Service BPO Customer Support 52

Magellan Solutions

AUGUST 18, 2021

The answer is simple, get a service that will improve it and take it to another level. If you are not aware yet, to really optimize telemarketing services in the Philippines , you need to combine it with other services such as phone answering and lead generation services. Phone Answering Service.

Call Center 52

Call Center Service BPO Sales 52

Magellan Solutions

SEPTEMBER 29, 2020

Waiting to talk to a customer service representative over the phone can actually take a long time, and going to the company’s office can be too much of a hassle. The importance of social media customer service is even more amplified in 2020. Now, more customers are relying on your social media presence as a customer service channel.

Customer Service 52

Customer Service Service Call Center Outsourcing 52

3Pillar Global

MAY 18, 2023

While companies claimed the “secret sauce” to winning over customers depended solely on the quality of their service or product offerings in the past, this no longer holds true. And as trends moving toward technology and tools that help to streamline how customers interact with products and services. Showing up is no longer an option.

Banking 98

Banking Automation Out-Tasking Marketing 98

Obobo

OCTOBER 27, 2022

eSourcing, or electronic sourcing, is the process of using technology to procure goods and services. It’s a subset of business-to-business (B2B) commerce and can be used for both direct and indirect spend. eSourcing is the electronic tendering of goods and services. Table of Contents. How does eSourcing work?

Sourcing 52

Sourcing Out-Tasking Right-Sizing Automation 52

Capgemini

MAY 13, 2022

For example, car makers need to combine a comparable range of everyday functions seamlessly into a single platform. Indeed, the automotive industry’s developments around digital and connected services have often followed, or been shaped by, those seen in smartphones. President Akio Toyoda unveils a “smartphone on wheels” concept car.

Manufacturing 98

Manufacturing Software Accounting Marketing 98

Magellan Solutions

JULY 15, 2021

Of course there’s also a pay per hour appointment setting service. That way, you can determine how much you need to spend for your business to business appointment setting service. . However, this is not a cost-effective process since the third-party service provider can just give you many leads without qualifying them. .

Call Center 40

Call Center Sales BPO Outsourcing 40

Designveloper

DECEMBER 29, 2021

Some typical development platforms entail Appery, Zoho Creator and Appy Pie. Moreover, your company can make the backend development easier by using backend services namely Back4App, Firebase, or Parse. These platforms offer pre-built functionality in terms of database, security. Fiver or Toptal) and B2B directories (e.g.

Software 59

Software Design Healthcare Research 59

Simplr

AUGUST 1, 2022

Companies using chatbots are learning that, when used correctly, chatbots can deliver delightful customer service by answering consumers’ queries at lightning-fast speeds. There is a lot at stake with pre-sale service inquiries, and they often require a personal touch to close the deal. Reread the first part of that sentence.

Sourcing 105

Sourcing Sales Customer Service Retail 105

Simplr

OCTOBER 19, 2021

When used correctly, chatbots can deliver delightful customer service by answering consumers’ queries at lightning-fast speeds. Although chatbots and chat services are programmed to work independently from a human operator, it’s best practice to have human agents in the loop in case escalation is needed. It’s important!).

Sourcing 96

Sourcing Sales Retail Customer Service 96

Magellan Solutions

JULY 16, 2020

Where to Outsource Telemarketing Services. The salespersons or commonly called here as telemarketers from the outsourced company do virtual tasks of contacting potential clients to offer your products or services through a phone conversation. They just need a little push from your outsourced team of answering service.

Outsourcing 52

Outsourcing Sales Call Center Out-Tasking 52

Perficient Digital Transformation

MARCH 5, 2024

Here is a collection of those hot topics, trends and strategic insights that we’re bringing to our clients and partners to ready them for success in the coming months. Already, there has been a shift towards more “media” and less “social” on social media platforms ( NYTimes ) which has fueled investment in video.

Marketing 52

Marketing Out-Tasking Sales Engineering 52

Magellan Solutions

AUGUST 23, 2021

Autonomous Omnichannel is slowly taking over telemarketing services in the Philippines and it is receiving positive response from entrepreneurs. What is Autonomous Omnichannel Services? It enables businesses to broaden their target audience by allowing them to engage with prospects across multiple platforms. . Let’s find out.

Call Center 52

Call Center Automation Customer Service BPO 52

SIG Speaks

FEBRUARY 1, 2022

She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. How will Sourcing for Outsourcing and Shared Services Change Going Forward? The Future of Procurement, Today: How leaders can seize the moment by digitizing procurement.

Sourcing 40

Sourcing Advisory Automation Shared Services 40

SIG Speaks

FEBRUARY 1, 2022

She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. How will Sourcing for Outsourcing and Shared Services Change Going Forward? The Future of Procurement, Today: How leaders can seize the moment by digitizing procurement.

Sourcing 40

Sourcing Advisory Automation Shared Services 40

SIG Speaks

MARCH 1, 2022

Advancing Inclusion and Diversity for Services Procurement. How do you take advantage of best practices to upgrade your services procurement I&D strategy? How will Sourcing for Outsourcing and Shared Services Change Going Forward? learn more. . In this session, Allegis Global Solutions experts will explore the answers.

Sourcing 40

Sourcing Shared Services Automation Outsourcing 40

Magellan Solutions

JUNE 10, 2019

Call center services in the Philippines cater to different business needs. There are common services such as customer service, technical support, sales, and lead generation. Meanwhile, some services are more unusual than the others but might be the specific support that you need for your business. Hotel answering service.

Call Center 75

Call Center E-Commerce Service Sales 75

Amzur

SEPTEMBER 2, 2021

For example, even though companies leverage social media and digital marketing platforms, they still rely on traditional marketing methods to stay intact with their target customers. Digital transformation will bring all digital platforms under one roof and give you an intuitive and seamless experience.

Automation 80

Automation Out-Tasking Marketing Analytics 80

Premier BPO

AUGUST 19, 2021

To help with that, Premier BPO has created our very own collection of Outsourcing terms to help anyone easily converse like an expert. . The practice of contracting out or delegating to an external or third-party company for resources or services to perform your internal day-to-day company functions. Build, Operate, Transfer (BOT).

BPO 52

BPO Outsourcing Offshoring Call Center 52

Capgemini

MAY 13, 2022

For example, car makers need to combine a comparable range of everyday functions seamlessly into a single platform. Indeed, the automotive industry’s developments around digital and connected services have often followed, or been shaped by, those seen in smartphones. President Akio Toyoda unveils a “smartphone on wheels” concept car.

Manufacturing 52

Manufacturing Software Accounting Marketing 52

Simplr

AUGUST 12, 2021

But how do you integrate an easy-to-use chatbot into your customer service offering without making a complete mess of it and frustrating your users? Companies even use it via text/SMS messages and on the Telegram platform. Bots offer scalable on-line self-service for sure. Why use an AI Chatbot? Let’s move on to the main course.

Sales 52

Sales Analytics E-Commerce Customer Service 52