Everest Group

JANUARY 31, 2023

Live Webinar IT Service Provider 2023 Forecast: The Top 5 Themes for Growth and Wallet Share January 31, 2023 | 9 a.m. IST The demand for technology services continues to remain strong, despite being in a recessionary period. What are the prominent themes that will drive service provider growth? CST | 10 a.m. EST | 3 p.m.

Service 98

Service Marketing 98

Everest Group

NOVEMBER 7, 2023

LIVE WEBINAR The Services Pricing Outlook for 2024: Are the Waters Finally Calming? IST The slowdown in demand in 2023 had a significant impact on services pricing trends. What questions will the webinar answer for the participants? What questions will the webinar answer for the participants? CST | 10 a.m.

Service 64

Service BPO Outsourcing Management 64

Everest Group

JULY 26, 2022

ON-DEMAND WEBINAR. Razor-sharp Solution Sizing for IT Services – How to Ensure Competitive Pricing. There is clear intentionality as IT applications and infrastructure move to managed services, a shift that the global challenge to find talent across industries accelerated. Why is razor-sharp solution sizing so critical?

Right-Sizing 105

Right-Sizing Advisory Service Managed Services 105

Everest Group

FEBRUARY 6, 2024

Live Webinar The Generative AI Advantage in Enterprise CXM Operations February 6, 2024 | 9 AM CST | 10 AM EST | 3 PM GMT | 8:30 PM IST Enterprises are embracing generative AI’s transformative potential in today’s rapidly evolving CXM landscape. What questions will the webinar answer for the participants? Who should attend?

Outsourcing 59

Outsourcing Customer Service Automation Marketing 59

Everest Group

MARCH 19, 2024

LIVE WEBINAR Locations and Workforce Strategy 2024: Insights, Trends, and Key Priorities March 19, 2024 | 9 a.m. Join this webinar to explore the anticipated trends shaping 2024’s workforce and locations strategies. What questions will the webinar answer for the participants? CDT | 10 a.m. EDT | 2 p.m. GMT | 7:30 p.m.

Sourcing 52

Sourcing Marketing Service Management 52

Everest Group

JULY 19, 2022

ON-DEMAND WEBINAR. Why the Shift to a Managed Services Model for the Contingent Workforce is a Win-Win. The thriving market is driving contingent staffing providers to migrate toward a managed services engagement model. What are the key considerations, potential risks, and pitfalls of a managed services model?

Managed Services 98

Managed Services Management Service Outsourcing 98

Everest Group

DECEMBER 7, 2021

LIVE WEBINAR. ESG in Services: What Sourcing Teams Must Know to Do More. Savvy sourcing teams have realized that’s no longer enough and are focusing on ways to navigate their ESG objectives with large, strategic service providers. What does sustainability look like in services categories? December 7, 2021 |.

Sourcing 98

Sourcing Service Impact Sourcing Government 98

Everest Group

JUNE 27, 2023

LIVE WEBINAR Pricing and Outsourcing Trends: Navigating Uncertainties in Services Sourcing from APAC June 27, 2023 | 11 a.m. Because outsourcing service providers are unable to pivot to meet changing demands, buyer satisfaction with providers is hitting a record low, and the Asia Pacific (APAC) region is no exception.

Sourcing 52

Sourcing Outsourcing Service Strategic Sourcing 52

Everest Group

FEBRUARY 15, 2024

Live Webinar Key Issues in EMEA: Addressing 2024’s Challenges and Emerging Sourcing Trends February 15, 2024 | 10 AM GMT | 11 AM CET | 12 PM EET | 3:30 PM IST In an era characterized by continual change, evolving market dynamics, and an unwavering demand for progress, enterprises must embrace innovation while effectively managing change.

Sourcing 52

Sourcing Marketing Service Management 52

Everest Group

FEBRUARY 13, 2024

Live Webinar Charting the GBS Course for 2024: Accelerating and Sustaining Success February 13, 2024 | 9 A.M. Join our GBS experts for an insightful webinar examining what lies ahead for the GBS model. What questions will the webinar answer for the participants? CST | 10 A.M. EST | 3 P.M. GMT | 8:30 P.M.

Global Business Services 52

Global Business Services Shared Services BPO Sourcing 52

Everest Group

FEBRUARY 22, 2024

Live Webinar Impact Sourcing: Empowering Communities, Transforming Business, and Creating Long-term Impact February 22, 2024 | 9 A.M. Impact sourcing has emerged as a strong and effective option in the global services segment and has become a model of choice for many leading service providers globally. CST | 10 A.M. EST | 3 P.M.

Impact Sourcing 59

Impact Sourcing Sourcing Government Research 59

Everest Group

MAY 4, 2023

On-Demand Webinar Key Themes and Pricing Trends in the SAP Services Market WATCH THE WEBINAR ON-DEMAND Enterprises have leveraged SAP for more than a decade to manage and streamline their core business operations. What are the enterprise challenges arising with the SAP and service partner community? Who should attend?

Marketing 52

Marketing Service Right-Sizing Sales 52

Everest Group

MARCH 7, 2024

LIVE Webinar Delivering Commercial Value in Outsourcing Contracts to APAC Clients in 2024 March 7, 2024 | 11:00 AM IST | 1:30 PM SGT | 2:30 PM JST | 3:00 PM ACT Last year, the outsourcing industry faced a noticeable slowdown in demand. What questions will the webinar answer for the participants? How has pricing changed since 2023?

Outsourcing 52

Outsourcing Cybersecurity BPO Sales 52

Everest Group

APRIL 11, 2024

Webinar Evolving with AI: The Rise of Next-Generation Digital Adoption PlatformS April 30, 2024 8:00 AM PT | 11:00 AM ET Join Everest Group Practice Director, Sharath Hari in an upcoming webinar that assesses AI’s impact on business.

Management 59

Management Service 59

Everest Group

NOVEMBER 10, 2023

Webinar Realize your Embedded Finance and Lifestyle Banking strategy November 16, 2023 8:00 AM PT | 11 AM ET Join Everest Group Practice Director Kriti Seth in this upcoming webinar to discover how innovative platforms empower financial institutions to navigate the evolving banking regulatory landscape and revolutionize customer experiences.

Banking 64

Banking Finance Insurance Regulations 64

Everest Group

DECEMBER 12, 2023

Live Webinar Key Issues 2024: Creating Accelerated Value in a Dynamic World December 12, 2023 | 9 a.m. Join Everest Group’s much-anticipated annual webinar, Key Issues 2024, to gain valuable insights into the current perspectives of IT-BP industry leaders. What questions will the webinar answer for the participants?

Shared Services 59

Shared Services Outsourcing Sourcing Marketing 59

Everest Group

JANUARY 11, 2024

Live Webinar 2024 Analyst Relations Strategy Planning: Aligning with Market Predictions to Create Impact January 11, 2024 | 9 a.m. In this webinar, our expert analysts will first reveal market predictions for 2024, drawing on findings from Everest Group’s Key Issues 2024 survey. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m.

Marketing 64

Marketing Sales Research Engineering 64

Everest Group

NOVEMBER 15, 2022

O N-DEMAND WEBINAR. Outsourcing Services Pricing: What to Expect Next. 2022 has proven to be a constantly shifting and unpredictable year for outsourcing services. In this webinar, Everest Group’s pricing experts will analyze the trends observed this year and deliver the pricing outlook for IT and BPO services in 2023.

Outsourcing 52

Outsourcing Service BPO Strategic Sourcing 52

Everest Group

NOVEMBER 9, 2023

Webinar Redefining the Finance Function with Intelligent Automation | Webinar November 9, 2023 Everest Group’s Vignesh Kannan , Vice President, Business Process Services, will join QX Global Group’s Chuy Michel, Head of Intelligent Automation, and Esteban Carril, Managing Director, Latin America, for a powerful session on Redefining the Finance Function (..)

Finance 59

Finance Automation Analytics Sourcing 59

Everest Group

NOVEMBER 9, 2023

Webinar Futureproofing Talent Acquisition in an Era of Change November 9, 2023 9:00 AM PT | 12 PM ET Join Everest Group Partner, Arkadev Basak , in an upcoming webinar titled Futureproofing Talent Acquisition in an Era of Change, featuring a panel discussion with industry experts.

Business Development 75

Business Development Service 75

Everest Group

JANUARY 23, 2024

Live Webinar The Generative AI Odyssey: A Year in Review and What's Ahead in 2024 January 23, 2024 | 9 a.m. What questions will the webinar answer for the participants? CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m. IST In 2023, we witnessed massive investments in generative AI, with the majority coming from the supply side.

Retail 69

Retail Insurance Healthcare Analytics 69

Everest Group

NOVEMBER 23, 2023

Live webinar Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC November 23, 2023 | 11 a.m. What questions will the webinar answer for the participants? What questions will the webinar answer for the participants? IST | 1:30 p.m. SGT | 2:30 p.m. JST | 4 p.m.

Sourcing 64

Sourcing Outsourcing Strategic Sourcing BPO 64

Everest Group

MARCH 28, 2023

Live Webinar Global Services: Lessons from 2022 and Key Trends Shaping 2023 March 28, 2023 | 9 a.m. IST  The global services industry found its stride coming out of the pandemic, quickly adapting to clients’ evolving needs and clocking double-digit growth rates in 2021 and 2022. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m.

Service 52

Service Retail Sourcing Marketing 52

Everest Group

NOVEMBER 9, 2023

On-demand Webinar Unleashing the power of XLAs for true employee delight Join Udit Singh Practice Director at Everest Group in this informative on-demand webinar to discover how optimizing the employee experience is the key to unlocking employee engagement and operational excellence.

Information Technology 59

Information Technology Engineering Service 59

Everest Group

OCTOBER 17, 2023

ON-DEMAND WEBINAR Untangling the Risks of Generative AI: Solutions to Your Safety Concerns WATCH THE WEBINAR ON-DEMAND There is an increasing urgency among enterprises to explore the potential benefits of generative AI and leverage it to stay ahead of the curve. What questions has the webinar answered for the participants?

Retail 59

Retail Insurance Healthcare Analytics 59

Everest Group

OCTOBER 12, 2023

What questions does the webinar answer for the participants? Watch as our sustainability experts discuss how enterprises can leverage OKRs for their sustainability initiatives and transition from the conventional KPI and SLA approaches to an OKR-driven methodology. What are OKRs? Why use OKRs for sustainability specifically?

Impact Sourcing 69

Impact Sourcing Sourcing Software Efficiency 69

Everest Group

NOVEMBER 28, 2023

Live Webinar The State of GBS: Opportunities and Success Strategies for GBS Leaders November 28, 2023 | 9 a.m. IST The global business services (GBS) model is currently facing challenges, including the need for more skilled, project-ready talent, the ability to attract and retain talent, and cost pressures. CST | 10 a.m. EST | 3 p.m.

Global Business Services 59

Global Business Services Shared Services BPO Sourcing 59

Everest Group

SEPTEMBER 12, 2023

Live webinar Current Solution Trends and Their Impact on Outsourcing Deals and Pricing September 12, 2023 | 9 a.m. Join this webinar as our pricing experts explore how the success of a pricing bid, and what directly influences the pricing of a deal, ultimately lies in crafting a successful solution sizing model. CDT | 10 a.m.

Outsourcing 64

Outsourcing Sales Sourcing Design 64

Everest Group

SEPTEMBER 28, 2022

ON-DEMAND WEBINAR. Based on Everest Group’s close tracking of the Europe and UK technology landscape, this webinar will focus on how organisations in this region are embracing sovereignty and sustainability and the opportunities that exist for technology and service providers. Who should attend? Nitish Mittal.

Cybersecurity 98

Cybersecurity Government Sourcing Service 98

Everest Group

OCTOBER 20, 2021

live webinar. 2022 Outlook Webinar: It’s Not a Talent War, It’s a New Reality. Join this much-anticipated annual webinar to learn the results of our 2022 Key Issues Study exploring the ongoing talent challenge. Ahead of the webinar, you can click her e to participate in this year’s 2022 Key Issues Study. Parul Jain.

Outsourcing 95

Outsourcing Sourcing Research Jobbing 95

Perficient Digital Transformation

FEBRUARY 13, 2024

Learn about Adobe’s commitment to maintaining HIPAA-ready standards within commerce solutions and join Perficient and Adobe for a webinar hosted by CMSWire. EST Secure Digital Conversion: Unveiling Adobe’s HIPAA-Ready Commerce Solution webinar hosted by CMSWire. 3 Ways Adobe Commerce Elevates Pharmacy Services

Healthcare 52

Healthcare Regulations Marketing Service 52

Everest Group

FEBRUARY 27, 2024

live webinar Decoding Supplier Relationship Management Technologies: What Are the Best-in-Class Functionalities and Features? In this webinar, our analysts will unpack how enterprises can better understand the supplier relationship management (SRM) technology landscape and highlight the best-in-class functionalities and features.

Management 52

Management Outsourcing Sourcing Efficiency 52

Everest Group

AUGUST 1, 2023

Live Webinar Disruption and Uncertainty: Today’s CFO Agenda August 1, 2023 | 9 a.m. Join this webinar as our experts discuss the key priorities for CFOs amidst ongoing disruption, instability, and unpredictability. What questions will the webinar answer for the participants? CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m.

Finance 52

Finance Accounting BPO Shared Services 52

Everest Group

APRIL 11, 2023

Live Webinar Marketing Services: Five Things You Need to Know to Capture Value in the Current Environment April 11, 2023 | 9 a.m. This webinar will explain what marketing services are, how we expect marketing services to evolve in the near future, and what CMOs need to consider while building their future roadmap.

Marketing 59

Marketing Service Outsourcing Management 59

Everest Group

OCTOBER 18, 2022

ON-DEMAND WEBINAR. The Rubik’s Cube Approach to Designing Your Service Provider Portfolio. In the current outsourcing climate, organizations need to consider an evolving mix of providers, locations, and internal sites for service delivery. What questions will the webinar answer?

Design 52

Design Service Outsourcing Sourcing 52

Everest Group

JANUARY 30, 2024

Live webinar Adapting to Change: Boost Value in Outsourcing and Software Contracts When Uncertainty Persists January 30, 2024 | 9:00 AM CST | 10 AM EST | 3 PM GMT | 8:30 PM IST As we enter 2024, enterprises are under immense pressure to optimize their budgets and uncover potential cost savings.

Software 52

Software Outsourcing BPO Management 52

Everest Group

SEPTEMBER 21, 2023

Join us as our experts explore key developments in the global sourcing market in 2023, including how enterprises can grow and evolve their GIC networks by collaborating more effectively with service providers and the various enterprise requirements that providers can fulfill in the GIC space. Who should attend? Who should attend?

Shared Services 59

Shared Services Sourcing Sales Collaborations 59