Remove solutions interpretation over-the-phone-interpretation-services
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Bilingual Customer Support: Where Live Agents and AI Coincide

Blue Ocean

And how do offshore solutions, interpreters, and texting play a role? Today, one in five people speak something other than English as their primary language—a number that’s tripled over the last several decades. But what mix of live agents versus AI is best for your business? The most recent census reports that 21.4%

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How Language Matters in Mental Health

Akorbi

If you’re in the field of law or medicine, people from all over the world may utilize your services or expertise. . At Akorbi, our language solutions assist your staff with the importance of researching your clientele , whether selling a service or creating a partnership. Isolation . What did it feel like emotionally?

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How to Keep Track of Business Expenses: Setting Up a System to Save Time at Tax Season

inDinero

We cover the specific interpretations and deduction limits in full in our ultimate guide to business expenses and tax deductions , an article on small business tax deductions , and finally, our primer on non-deductible expenses. Better Cash Flow Management Tracking helps you gain a clearer understanding of cash flow dynamics.

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How Telemarketing Philippines Makes Call Reduction An Advantage To SMEs

Magellan Solutions

Following Google’s announcement that its ads would generate over 30 billion calls last 2016, many declared that “call commerce” is still very much alive. Meanwhile, 60% prefer a human being for a detailed inquiry over an automated system. Managing a successful inbound contact starts with reducing call volumes.

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3 Reasons US Firms Prefer Inbound Call Center Philippines

Magellan Solutions

Which has been proven useful when it comes to call center services inbound. . While the general benefit that most US businesses get from outsourcing is cost-saving , the Philippine inbound customer service solutions offer much much more. Service Price. Let’s expound further down below. . Affordable. Overhead Costs.

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BPO Philippines 101: What Is KPI?

Magellan Solutions

On top of that, they should also answer 80% of phone calls within 20 seconds. This will greatly improve the quality of your customer service. What is KPI in the BPO Philippines ? The BPO Philippines provides several metrics to determine the growth and development of a company. Putting a fund for outsourcing is a critical move for SMEs.

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Healthcare App Development Services

Groove Technology

A doctor’s application will aid in patient tracking and monitoring, appointment scheduling, and staff management. Patients require digital health solutions to book appointments, communicate with their doctors, and even receive recommendations. Patients can also self-monitor their treatment and increase adherence to therapy.