Chazey Partners

MAY 1, 2018

[Istanbul, Turkey, April 2018] – Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), is thrilled … Chazey Partners and Standards & Partners establish a joint venture to provide Robotic Process Automation solutions in Turkey Read More ».

Robotics Process Automation 52

Robotics Process Automation Automation Global Management Consulting Shared Services 52

Zinnov

AUGUST 30, 2023

Intelligent Automation and its constituent technologies such as Process Intelligence, Low Code/No Code, Intelligent Document Processing, and Robotic Process Automation can help address burnout and manage the human energy crisis. This blog aims to explore each one in detail.

Automation 86

Automation Robotics Process Automation Management Data Entry 86

Everest Group

SEPTEMBER 30, 2022

Who is Leading Customer Experience Management (CXM) Services in Europe? The Customer Experience Management (CXM) market in EMEA is booming due to increased demand for outsourcing, as enterprises look to improve the customer experience, balance risk, and save money. LINKEDIN LIVE. September 29, 2022 |. 10:00 CDT | 11:00 AM EDT.

Robotics Process Automation 52

Robotics Process Automation Contact Center Outsourcing Management Service 52

Mattsen Kumar

OCTOBER 12, 2023

As organizations grow, outsourcing customer service has become necessary to ensure customer satisfaction. The expansion of organizations brings forth new challenges that require the expertise of a skilled customer service team to provide optimal solutions.

Customer Service 84

Customer Service Outsourcing Robotics Process Automation Service 84

Automation Anywhere

SEPTEMBER 17, 2022

To address this challenge, insurance companies can use Robotic Process Automation (RPA) and artificial intelligence to drive growth. The insurance industry has a high automation potential, with many areas for opportunities. But one of the most overlooked areas is claims management.

Reduced Costs 52

Reduced Costs Robotics Process Automation Management Insurance 52

Everest Group

APRIL 10, 2024

Amid healthcare providers’ ongoing struggles with Revenue Cycle Management (RCM) inefficiencies, a new wave of outsourcing is emerging, centered around value and technology-driven solutions like AI and analytics. SC Health System recently invested $40M in Epic EHR Platform to enhance interoperability. Is RCM the next big thing?

Management 59

Management Healthcare Robotics Process Automation Analytics 59

Magellan Solutions

MAY 8, 2024

AreGet ready to have your mind blown by IT services examples! Businesses rely heavily on IT services to streamline operations, increase efficiency, and accelerate growth. They’re not just for tech giants anymore; businesses of all sizes can maximize these advanced services to stay ahead of the curve. And the best part?

Service 52

Service Cybersecurity Robotics Process Automation Inventory Management 52

Everest Group

MARCH 23, 2023

Capital Markets Operations – Services PEAK Matrix® Assessment The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes.

Marketing 98

Marketing Robotics Process Automation Service Insurance 98

Automation Anywhere

JUNE 8, 2022

Artificial intelligence (AI) and Robotic Process Automation (RPA) have a lot in common. Automating tasks The word “robot” in Robotic Process Automation doesn’t refer to a physical robot or an AI robot. Improve data management more effectively and save costs.

Robotics Process Automation 144

Robotics Process Automation Supply Chain Management Data Entry Human Resources 144

Zinnov

MARCH 26, 2024

As of now, Intelligent Automation Services represent a USD 23-25 Bn component of the overall market. What’s captivating is the projection that the ratio of outsourced services within this domain, presently constituting 45% of total expenditure, is set to surge to 70% by 2028. So, why all the fuss?

Automation 52

Automation Service Robotics Process Automation Advisory 52

Everest Group

MARCH 23, 2023

Capital Markets Operations – Services PEAK Matrix® Assessment The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes.

Marketing 86

Marketing Robotics Process Automation Service Insurance 86

IBM Services

APRIL 4, 2024

Business Process Management (BPM) is a systematic approach to managing and streamlining business processes. BPM is intended to help improve the efficiency of existing processes, with the goal of increasing productivity and overall business performance. BPM is often confused with other seemingly similar initiatives.

Management 58

Management Automation Out-Tasking Inventory Management 58

NoonDalton

FEBRUARY 13, 2023

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated. BPO service providers have risen up the value chain and into many different functions in the previous ten years, including finance, supply chain, HR, and IT.

Global Business Services 94

Global Business Services Outsourcing Robotics Process Automation BPO 94

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Chazey Partners

JANUARY 26, 2021

JAN, 2021 Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), is thrilled to … Shared Services Trends in 2021: State of Global Shared Services Report Read More ».

Shared Services 52

Shared Services Robotics Process Automation Service Global Management Consulting 52

Metasource

JULY 12, 2023

Enter business process management (BPM). At its core, business process management is a systematic approach to improving an organization’s workflow and operational efficiency. ” This includes identifying process bottlenecks, automating manual tasks, and streamlining workflows for maximum productivity.

Management 52

Management Business Process Outsourcing Robotics Process Automation Reduced Costs 52

Perficient Digital Transformation

NOVEMBER 1, 2023

Intelligent automation and generative AI can unlock tremendous value for financial services leaders who want to optimize experiences and reduce costs. Perficient was honored to participate in the inaugural Banking, Financial Services, and Insurance (BFSI) event hosted by Kofax.

Insurance 59

Insurance Banking Robotics Process Automation Service 59

Mattsen Kumar

MAY 7, 2024

As organizations grow, outsourcing customer service has become necessary to ensure customer satisfaction. The expansion of organizations brings forth new challenges that require the expertise of a skilled customer service team to provide optimal solutions.

Robotics Process Automation 52

Robotics Process Automation Contact Center Outsourcing Outsourcing Customer Service 52

Automation Anywhere

AUGUST 20, 2021

Do you know that a lack of effective change management is the leading cause of Robotic Process Automation (RPA) failure? According to the Global IA Report by the Shared Services and Outsourcing Network (SSON), 44% of enterprises—a plurality—reported that was the case. What is change management?

Management 97

Management Robotics Process Automation Automation Out-Tasking 97

Automation Anywhere

APRIL 28, 2021

Customers contacting a call center want the best possible service experience. To survive, a business must also offer good service during and after the sale. From that same Zendesk report, “80 percent of customers will leave after more than one disappointing service experience.” But they don’t always get it.

Customer Service 98

Customer Service Call Center Robotics Process Automation Service 98

Zinnov

JANUARY 31, 2023

In essence, considering the immense records and public assets maintained by various government agencies, digitization, specifically Intelligent Automation within Robotic Process Automation (RPA) has become the core enabler for advanced accuracy and transparency in the public sector service delivery and performance.

Government 98

Government Automation Robotics Process Automation Administrative 98

Automation Anywhere

SEPTEMBER 9, 2021

Field service is one of the operational areas that can benefit the most from automation. When the trucks start rolling A customer’s service goes down. A field service technician is dispatched to investigate the problem. Say a company handles 1,000 service calls a day, with a conservative $250 for each truck roll.

Service 97

Service Robotics Process Automation Out-Tasking Automation 97

Perficient Digital Transformation

FEBRUARY 2, 2022

In the report, Forrester recommends that application development professionals work with DPA software outfitted with a suite of features for robotic process automation (RPA), embedded task managed, artificial intelligence (AI), machine learning (ML), content intelligence, scalability, low-code development, and more.

Robotics Process Automation 118

Robotics Process Automation Automation Software Out-Tasking 118

Perficient Digital Transformation

FEBRUARY 23, 2022

With over 12 years of experience with the Pega platform and our longstanding service as a Pega Partner Advisory Council Member, we are experienced in identifying and solving the unique challenges of our clients across industries with award-winning cloud and business process management (BPM) solutions.

Robotics Process Automation 116

Robotics Process Automation Advisory Automation Collaborations 116

Hyland

JULY 5, 2022

Hyperautomation in financial services. What you need to know: Automation has been a feature of banking since the days of punched cards, but there’s significant scope to drive further cross-functional connectivity across most institutions. . > Tech lends a hand in mortgage application process. Get to know PAM and DAM.

Robotics Process Automation 72

Robotics Process Automation Sales Automation Human Resources 72

Metasource

AUGUST 4, 2022

The need for organizational crisis management is one of the many sobering lessons of the COVID-19 pandemic. That’s where a crisis management plan comes into play. A crisis management strategy identifies and mitigates threats to business operations and profitability. Cloud Document Management: Providing Easy Access to Files.

Management 52

Management Robotics Process Automation Business Process Outsourcing Automation 52

Metasource

FEBRUARY 7, 2023

From logging employee productivity to managing client information, the business world is dependent on capturing and analyzing data to gain insight into organizational functions. That said, it’s crucial that your organization effectively manage data, so you can make more informed decisions and avoid negative outcomes.

Service 52

Service Robotics Process Automation Business Process Outsourcing Labor Costs 52

Mercans

MAY 16, 2024

Needless to say, in the near future, Mercans will prioritize leveraging AI for data loading and post-processing tasks, recognizing the potential for automation in this zone. In the future, AI use in case management will be widespread.

Payroll 59

Payroll Robotics Process Automation Engineering Automation 59

Automation Anywhere

JANUARY 26, 2022

Gartner has jumpstarted some interesting conversations regarding hyperautomation and what happens as Robotic Process Automation (RPA) matures, most notably about the interoperability of automation tools. The end goal: to let customers do plug and play of the technologies they want from the vendors that they want.

Robotics Process Automation 119

Robotics Process Automation Automation Reduced Costs Software 119

Automation Anywhere

JULY 20, 2021

It’s data that could help you deliver better customer services, market better to existing customers and prospects, aid in enhancing existing products as well as new product design and development, stay on top of quality, and ultimately improve your business's bottom line by boosting the overall customer experiences. What data is that?

Customer Service 110

Customer Service Service Robotics Process Automation Customer Support 110

Chazey Partners

APRIL 14, 2019

APRIL 14, 2019 Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), and the … Chazey Partners and Shared Services & Outsourcing Network Publish State of Global Shared Services Report Read More ».

Shared Services 52

Shared Services Robotics Process Automation Global Management Consulting Outsourcing 52

Forrester Digital Transformation

FEBRUARY 15, 2023

Forrester is announcing changes to our Waves focused on automation services market, to better represent the rise of automation fabrics and the changing role of systems integrators, consultancies, advisory firms and specialist services vendors in this space.

Automation 130

Automation Advisory Service Marketing 130

Automation Anywhere

APRIL 8, 2021

Companies across industries and the world are adopting the software-as-a-service (SaaS) computing model for work, including those that employ Robotic Process Automation (RPA). With so much to risk, many organizations have adopted a change management approach to handling updates for ensuring a successful implementation.

Management 98

Management Robotics Process Automation Automation Flexibility 98

Chazey Partners

MAY 4, 2020

Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), revealed key strategies and approaches to the … Chazey Partners Shares Approaches to the Next Generation Higher Education Shared Services Read More ».

Shared Services 52

Shared Services Robotics Process Automation Global Management Consulting Service 52

Chazey Partners

MAY 4, 2020

Chazey Partners, a global management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA), revealed key strategies and approaches to the next-generation shared services in higher education in a recent Higher Education Shared Services Digital Summit organized by SSON.

Shared Services 52

Shared Services Robotics Process Automation Global Management Consulting Service 52

The Hackett Group

DECEMBER 13, 2023

Companies Need Digital-Ready Contracts That Not Only Deliver Cost Reduction But Also Focus on Business Value Creation and Innovation Miami, FL – December 13, 2023 – A new Hackett Value Matrix analysis of 15 leading finance and accounting outsourcing (FAO) service providers by The Hackett Group, Inc.

Research 69

Research Service Advisory Robotics Process Automation 69

Serigor Inc

OCTOBER 18, 2022

RPA or Robotic Process Automation is a technology or process that works by making a software bot copy human actions. What is robotic process automation? RPA is an automation process that works by mimicking or copying human actions concerning a particular task.

Robotics Process Automation 52

Robotics Process Automation Out-Tasking Inventory Management Automation 52