TTEC

MARCH 29, 2022

Customer service is demanding. On average a contact centre associate needs to handle complex applications, urgent customer needs, and all the manual inefficiencies that come with service inquiries. But even modern tools can be damaging for the employee and customer experience if used at the wrong place and time.

Automation 52

Automation Robotics Process Automation Out-Tasking Data Entry 52

Planergy Software

JANUARY 19, 2024

Learn more We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy. How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend. What is Vendor Analysis?

Risk Management 52

Risk Management Risk Management Supply Chain Management Sourcing 52

TTEC

MARCH 4, 2022

The quicker an associate can resolve a customer issue or question, the better the customer experience – or so we thought. But as customer expectations and contact centre operations evolve, so too must our understanding of average handle time vs. average talk time. Confusing AHT with average talk time.

Automation 52

Automation Efficiency Service 52

NoonDalton

OCTOBER 23, 2023

Cost-efficiency, adaptability, and strategic innovation have become more critical than ever. By turning to specialized external partners for various business functions, companies can reduce costs, tap into global expertise, and reallocate precious internal resources towards core competencies and innovation.

Outsourcing 52

Outsourcing E-Commerce Reduced Overhead Healthcare 52

Planergy Software

OCTOBER 20, 2022

More Customers. Download a free copy of "Indirect Spend Guide", to learn: Where the best opportunities for savings are in indirect spend. Download a free copy of "Indirect Spend Guide", to learn: Where the best opportunities for savings are in indirect spend. Clients and results. Cristian Maradiaga. King Ocean. Book a Live Demo.

Supply Chain Management 52

Supply Chain Management Strategic Sourcing Sourcing Finance 52

The Scalers

JULY 20, 2023

Perhaps you’re facing a talent shortage in your region, can’t find the right skills, or are looking for cost leverage. Either way, when offshoring business operations, you’ll benefit from lower hiring costs and easy access to top talent worldwide, among other perks. Or, as we like to call it: offshoring 2.0.

Offshoring 52

Offshoring Engineering Right-Sizing Collaborations 52

The Scalers

JULY 20, 2023

Perhaps you’re facing a talent shortage in your region, can’t find the right skills, or are looking for cost leverage. Either way, when offshoring business operations, you’ll benefit from lower hiring costs and easy access to top talent worldwide, among other perks. Or, as we like to call it: offshore 2.0.

Offshoring 52

Offshoring Engineering Right-Sizing Collaborations 52

Planergy Software

MARCH 2, 2023

Clients and results More Customers We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy. How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend.

Strategic Sourcing 52

Strategic Sourcing Reduced Costs Sourcing Efficiency 52

Pure Moderation

OCTOBER 31, 2022

Increase the quality of your offerings. When searching for a BPO company, it makes sense to prioritise prior experience. Their work quality is something you should be aware of as well. The Net Promoter Score (NPS) measures how likely a customer is to recommend a product or service to others. Service Provider Selection.

Business Process Outsourcing 52

Business Process Outsourcing BPO Outsourcing External Service Provider 52

The Scalers

JULY 22, 2021

Lower operating costs Access to massive talent pools An opportunity to scale at speed Addressing the common concerns about offshore development Quality Security Culture Hiring offshore developers: where to start? You scale without limits Offshoring vs Outsourcing What’s the downside? Some of them include: Lower operating costs.

Offshoring 56

Offshoring Outsourcing Engineering Operational Costs 56

Vilmate

OCTOBER 18, 2023

The world has already witnessed three industrial revolutions, each profoundly influencing the trajectory of global economic development and the quality of human life. Machine learning At the core of Artificial Intelligence lies machine learning; computers learn from copious amounts of data through this process.

Manufacturing 52

Manufacturing Healthcare Resource Optimizing Automation 52

Designveloper

DECEMBER 9, 2021

You’ll learn: What’s the iOS app development trend nowadays? One way is to create an app that has an intuitive interface so people can easily tap, swipe, and customize their experience. For more details, see: Facebook vs. Apple: Here’s what you need to know about their privacy feud.

Outsourcing 52

Outsourcing Right-Sizing Infrastructure Costs Jobbing 52

Premier BPO

JULY 16, 2021

Therefore, it may become increasingly expensive to manage a Finance department in-house for which outsourcing serves as the innovative, cost-saving, scalable alternative in difficult economic times. F&A Outsourcing Benefits vs. Risks. Cost-Efficiency. Higher Quality and Standardization. annually.

Outsourcing 52

Outsourcing Service Finance BPO 52

3Pillar Global

JUNE 14, 2021

Nearshore vs Offshore: Things to Consider. This process generally involves a calculation of the total cost of engagement (TCE) of the candidate service providers, which often includes the client organization’s in-house staff. Offshore vs. Nearshore Comparison. Management overhead. Productivity loss. Knowledge Transfer.

Nearshoring 52

Nearshoring Offshoring Engineering Outsourcing 52

Premier BPO

JUNE 8, 2021

Customer Satisfaction greatly depends upon omnichannel customer experiences, affecting the value of your organization based upon the responses received by your consumer base. Exceptional Customer Service is directly proportional to business growth and sustainability. The Contact Center and Modern Customer Service.

BPO 52

BPO Right-Sizing Customer Service Automation 52

3Pillar Global

MARCH 5, 2021

Are the scope, objectives, and costs clearly-defined? Because in-house work can be managed with visual “checks” and in-person interactions, organizations often have concerns about the quality of the product when working with external development teams. Customer Experience. Do you have a formal plan? Deliverables.

Software 40

Software Outsourcing Collaborations Nearshoring 40

Invedus

MARCH 1, 2023

PyCharm comes with multiple cost-cutting factors. However, it becomes disposable when the newbie is done with learning basics and moves forward to advanced levels. You can use many plugins from the VS Code marketplace. It lets the developers modify custom functionality. As a result, you get support in various frameworks.

Sourcing 52

Sourcing Out-Tasking Software Right-Sizing 52

Obobo

SEPTEMBER 27, 2022

By issuing RFPs, you can attract new customers, increase sales, and even win new contracts. In this blog post, we will walk you through the 10 key tips for writing an effective RFP. From template selection to crafting your solicitation letter, read on to learn everything you need to know to create a winning proposal. -All

Right-Sizing 45

Right-Sizing Software Out-Tasking Automation 45

Groove Technology

SEPTEMBER 7, 2021

Besides the issues of profitability and application quality, the cost of building an application is also concerned by many financial investors. How much does it cost to develop an app? All factors in cost analysis aside, the average price to create an app by expert agencies is $171,450, according to a Clutch survey.

Design 246

Design Software Research Out-Tasking 246

Planergy Software

SEPTEMBER 12, 2023

Clients and results More Customers We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy. How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend.

Manufacturing 52

Manufacturing E-Commerce Human Resources Marketing 52

IBM Business Partners

JULY 6, 2023

To keep up with the pace of consumer expectations, companies are relying more heavily on machine learning algorithms to make things easier. This blog post will clarify some of the ambiguity. How do artificial intelligence, machine learning, deep learning and neural networks relate to each other? What is machine learning?

Out-Tasking 59

Out-Tasking Supply Chain Management Automation Cybersecurity 59

IBM Business Partners

JULY 13, 2023

Data quality uses those criteria to measure the level of data integrity and, in turn, its reliability and applicability for its intended use. Data science tasks such as machine learning also greatly benefit from good data integrity. Reduced data quality can result in productivity losses, revenue decline and reputational damage.

Data Entry 66

Data Entry Government Analytics Regulations 66

Obobo

OCTOBER 18, 2022

Procurement Cost Savings: 19 Strategies That Work. In this blog post, we’ll share 19 strategies that will help you save on procurement costs. What are Procurement cost savings There are a number of ways that procurement cost savings can be achieved. Table of Contents. Here are four tips to get started: 1.

Government 52

Government Out-Tasking Reduced Costs Outsourcing 52

Magellan Solutions

AUGUST 24, 2022

Telesales vs Telemarketing Jobs: What’s the Difference. In this blog, we will discuss telesales vs. telemarketing and how they work. . Outbound telesales involves making calls to potential customers while inbound telesales involves taking calls from current and potential customers. TELESALES vs. TELEMARKETING.

Jobbing 40

Jobbing Sales Research Reduced Costs 40

IBM Business Partners

JULY 24, 2023

An increase in devices connecting to individual applications, the rise of cloud computing and the development of new products have led companies to invest in digital services to meet customer needs. Organizations strive to minimize downtime as it interrupts their services and jeopardizes their reputation with customers and partners.

Analytics 57

Analytics Automation Software Data Entry 57

Designveloper

OCTOBER 1, 2021

In this article, you’ll learn about what a product design engineer exactly does and what he/she contributes to product design and development. A product design engineer is the one who builds, tests and advances product designs for assorted customer products through manufacturing cycles. What is a Product Design Engineer?

Engineering 95

Engineering Design Computer Aided Design Manufacturing 95

inDinero

JANUARY 9, 2023

However, a lack of accounting experience and knowledge can be a hindrance, especially for startups which need to be agile and primed for rapid growth. Cash vs. Accrual Accounting Calculating and itemizing all the assets and liabilities can be a tricky endeavor.

Accounting 52

Accounting Insurance Finance Software 52

inDinero

JANUARY 9, 2023

However, a lack of accounting experience and knowledge can be a hindrance, especially for startups which need to be agile and primed for rapid growth. Cash vs. Accrual Accounting. Check out these other blogs with tips on how to grow your startup: 6 Strategies to Help Any Startup Stay Organized. SAFEs vs. Convertible Notes.

Accounting 52

Accounting Insurance Finance Software 52

Groove Technology

SEPTEMBER 20, 2022

By the end of this guide, you’ll have a firm understanding of the Flutter vs. React Native debate, which will be contrasted in this post. With live alerts, editing, real-time bidding, detailed data, and app customer assistance, the service makes it easy for you to keep track of your advertisements. Simple for React devs to learn.

Design 130

Design Out-Tasking Software Marketing 130

IBM Services

MARCH 20, 2024

In the business sphere, both large enterprises and small startups depend on public cloud computing models to provide the flexibility, cost-effectiveness and scalability needed to fuel business growth. Spending predictability: Experience more predictable ongoing operating expenses to achieve lower costs for overall IT spending.

E-Commerce 96

E-Commerce Software Analytics Finance 96