Everest Group

JANUARY 16, 2024

Retail IT Services Despite unfavorable macroeconomic conditions, retail enterprises are strategically investing in IT modernization initiatives throughout their value chains. Each provider profile provides a comprehensive picture of its service focus, key IP/solutions, domain investments, and case studies.

Retail 69

Retail E-Commerce Service Sourcing 69

Forrester Digital Transformation

SEPTEMBER 28, 2021

Banks and other financial services firms always ask: “What are the others doing?” Source: Financial Services Firms Have Solid […].

Service 246

Service Banking Sourcing Information Technology 246

Everest Group

MARCH 11, 2024

Consumer Packaged Goods (CPG) IT Services Despite economic uncertainties and margin pressures, Consumer Packaged Goods (CPG) enterprises are modernizing their IT systems across the entire value chain. LEARN MORE ABOUT Top Service Providers

Service 59

Service Retail Manufacturing Banking 59

Everest Group

OCTOBER 24, 2023

Cloud Services – Europe In the continuously maturing cloud adoption landscape, enterprises are leveraging cloud services to increase operational efficiency, enable business innovation, and accelerate organizational growth.

Service 64

Service Retail Information Technology Marketing 64

Forrester Digital Transformation

APRIL 3, 2023

A thriving data center and cloud services market in India is spoiling CIOs with choices. AI-enabled solutions, infrastructure as a service, platform as a service, and identity as a service are a few of the many recent offerings by these vendors. And […]

Service 130

Service Marketing Information Technology 130

Everest Group

NOVEMBER 10, 2023

Data and Analytics (D&A) Services for Mid-market Enterprises Currently, mid-market enterprises stand at a crucial juncture. They are striving to strengthen their Data and Analytics (D&A) foundation while simultaneously exploring cutting-edge technologies such as generative AI.

Analytics 78

Analytics Marketing Service Advisory 78

Everest Group

NOVEMBER 3, 2023

Next-generation Quality Engineering (QE) Services Enterprises pursuing digital transformation are exploring cutting-edge next-generation technologies to gain a competitive edge, drive business model innovation, and expand their operational capabilities.

Engineering 59

Engineering Service Insurance Information Technology 59

Magellan Solutions

MARCH 5, 2023

Filipinos have earned a spot for providing excellent BPO services. No wonder western countries like the United States and Australia chose to outsource customer services and technical support to them. Besides BPO, the Philippines is the best option for shared services. What Is a Shared Service Center?

Shared Services 98

Shared Services Service BPO Business Process Outsourcing 98

Microsourcing

MAY 29, 2023

Outsourcing has long been a valuable strategy for businesses keen to increase efficiencies and reduce costs in areas as diverse as customer service, information technology and data management.

Engineering 52

Engineering Outsourcing Service Offshoring 52

Everest Group

SEPTEMBER 8, 2023

Quality Engineering (QE) Specialist Services In today’s dynamic business landscape, the enterprise technology landscape is rapidly evolving, and software products are taking center stage. Learn More Market Insights™ Key Considerations for Choosing Engineering Services Delivery Locations Learn More What is the PEAK Matrix®?

Engineering 59

Engineering Service Manufacturing Information Technology 59

Everest Group

NOVEMBER 10, 2023

Digital Interactive Experience (IX) Services – North America In North America, enterprises are tightly interweaving the growing importance of experience design with their investments in emerging technologies such as generative AI, metaverse, and blockchain.

Service 59

Service Design Marketing Information Technology 59

Everest Group

SEPTEMBER 13, 2023

Supply Chain Transformation Services for Retail and CPG In recent years, particularly after the pandemic, retail and Consumer Packaged Goods (CPG) enterprises have begun investing in supply chain transformation services. The global disruption emphasized the need for a flexible and resilient supply chain.

Retail 59

Retail Service Manufacturing Information Technology 59

Everest Group

OCTOBER 20, 2023

The global services industry’s confidence waned in 2023 after a banner post-pandemic year. Coming off a bumper year in 2022 with double-digit growth driven by pent-up demand after the pandemic, the global services industry entered 2023 with macroeconomic uncertainty clouding the forecast. Exhibit 2. Exhibit 2.

Service 59

Service Offshoring Global Business Services Information Technology 59

V-Soft Consulting

FEBRUARY 7, 2024

For two decades, ServiceNow has been playing a significant role in the transformation of enterprise software, and it keeps innovating as the world of technology changes.

Management 105

Management Information Technology Software Service 105

SPD Load

FEBRUARY 22, 2022

Because of the reliance of businesses on technology, information technology or IT services have become more critical than ever. Businesses need to.

Service 52

Service Outsourcing Information Technology 52

Everest Group

JULY 31, 2023

Net Zero Consulting Services PEAK Matrix® Assessment Climate change is the paramount problem of the decade, demanding urgent attention and action. Net-zero consulting service providers play a vital role in helping enterprises navigate these challenges.

Service 52

Service Analytics Government Marketing 52

The Hackett Group

OCTOBER 11, 2022

The Hackett Group ® study, which examined results from more than 1,000 organizations and looked at more than 2,500 migrated applications in 15 different categories, found that 70% of all technology infrastructure will be cloud-based within two to three years. The Hackett Group’s Cloud Services Study was completed in December 2021.

Service 52

Service Cybersecurity Design Finance 52

Everest Group

JUNE 29, 2022

Talent management has emerged as a major reason of enterprises’ dissatisfaction with IT services and technology providers, as attrition impacts project timelines, cost and quality. This study summarizes the views of various enterprises on the capabilities of their technology service providers across information technology services.

Service 52

Service Research Information Technology Engineering 52

Everest Group

NOVEMBER 29, 2022

Top Application and Digital Services (ADS) in Property & Casualty (P&C) Insurance Services In the last few years, the Property and Casualty (P&C) insurance industry has experienced numerous challenges due to the pandemic, regional geopolitical conflicts, and strained macroeconomic conditions. Our Thinking. Learn More.

Insurance 52

Insurance Service Information Technology Marketing 52

Everest Group

JULY 20, 2023

Identity and Access Management (IAM) Services PEAK Matrix® Assessment The demand for Identity and Access Management (IAM) services in the global business landscape is accelerating due to digital transformation trends, the importance of data protection, and the complexities of managing IT environments.

Management 52

Management Service Regulations Insurance 52

31 West

DECEMBER 9, 2022

It helps IT service desk outsourcing companies provide efficient and uninterrupted support to their clients. The newest version of this IT infrastructure is ITILv4 which ensures cost-effective and quality IT services for all kinds of businesses. The 5 main categories are: Service Strategy. Service Design.

Design 130

Design Outsourcing Information Technology Managed Services 130

31 West

JULY 27, 2022

Once upon a time, there was a renowned Lodging Services Corporation. One of the major challenges in hotel industry is the blend of humans and technology in an effort to provide good customer service. A wise an astute business owner knows the real value of being able to render an exceptional customer service!

Cybersecurity 130

Cybersecurity Information Technology Customer Service Service 130

AS White Global

JULY 7, 2022

Information Technology ( IT ) is the digital backbone of industries and businesses. The role of IT is more essential than ever in day-to-day operations to meet the increasing demand for faster delivery of services, accurate and real-time data collection, streamlining business processes, and optimum customer experience.

Offshoring 52

Offshoring Service Cybersecurity Human Resources 52

Go4Customer

SEPTEMBER 24, 2021

Information Technology Call Center Outsourcing is made easy with trained professionals at Go4customer and our Inbound, outbound, automated BPO services. With Weekly & Monthly reporting of leads.

Call Center 40

Call Center Automation Service BPO 40

IBM Business Partners

AUGUST 15, 2023

Tata Consultancy Services (TCS) is a global information technology services and consulting company with headquarters in Mumbai, India. TCS has deep expertise in digital and business solutions, engineering, and IT infrastructure services. “IBM and TCS hold a long-term strategic partnership.

Collaborations 63

Collaborations Service Retail Engineering 63

31 West

JULY 26, 2022

But the real kick in the pants is the challenges that bubble up with the incorporation of the Information Technology in Healthcare Industry. These new technologies have the potential to pose the most fearsome challenges which can’t be ignored by a wise CEO of this industry. Data and Incorporated Health Services.

Healthcare 130

Healthcare Cybersecurity Administrative Reduced Costs 130

Everest Group

OCTOBER 19, 2023

Asia Pacific continues to dominate the global services landscape as major tier-1 Indian cities maintain their Leader positions across functions. The Philippines continues to remain a Leader for contact center and transactional business process services work.

Nearshoring 59

Nearshoring Marketing Offshoring Information Technology 59

Groove Technology

FEBRUARY 8, 2022

There Are Various Reasons Why Businesses Outsource Their Information Technology Services. IT outsourcing is a term that refers to a procedure in which a business or company employs a third-party firm to undertake IT services on their behalf. The amount of money spent on information technology will rise worldwide.

IT Outsourcing 130

IT Outsourcing Outsourcing Cybersecurity Offshoring 130

Everest Group

NOVEMBER 10, 2023

Low-code Application Development Platforms PEAK Matrix® Assessment 2023 What is in this PEAK Matrix® Report In this report, we assess 24 low-code technology providers featured on the Low-code Application Development Solutions PEAK Matrix®. LEARN MORE ABOUT Top Service Providers

Insurance 105

Insurance Finance Healthcare Information Technology 105

Groove Technology

JULY 7, 2022

In recent years, software outsourcing services have recently increased in popularity. Entrepreneurs have used these services to save time and resources, as well as for a range of purposes. A number of new regions in the world, including Vietnam, are taking shape as rising stars in the information technology outsourcing market.

Software 130

Software Outsourcing Offshoring Information Technology 130

Everest Group

NOVEMBER 9, 2023

On-demand Webinar Unleashing the power of XLAs for true employee delight Join Udit Singh Practice Director at Everest Group in this informative on-demand webinar to discover how optimizing the employee experience is the key to unlocking employee engagement and operational excellence.

Information Technology 59

Information Technology Engineering Service 59

31 West

OCTOBER 27, 2023

Embarking on the journey to prepare for the ITIL Foundation exam and understand ITIL concepts and practices signifies a commitment to excellence in the realm of managed IT service desk. Defining ITIL Foundation ITIL Foundation serves as the gateway to a nuanced understanding of IT service management (ITSM).

Out-Tasking 130

Out-Tasking Service Information Technology Management 130

Everest Group

MARCH 8, 2024

However, at the core of AI development lies the need for large training datasets, a challenge met by Data Annotation and Labeling (DAL) services. LEARN MORE ABOUT Top Service Providers However, managing DAL capabilities in-house appears to be costly, time-intensive, and resource-draining for enterprises.

Manufacturing 64

Manufacturing Banking Regulations Operational Costs 64

Magellan Solutions

JUNE 17, 2021

School Outsourcing Services Works For Educational Institution of the Future. This is to do o utsourcing education services to achieve and make these things happen. Outsourcing Education Services For Education Institutions. Here are the following areas where outsourcing services in higher education can provide support.

Outsourcing 52

Outsourcing Service BPO Administrative 52

31 West

JANUARY 12, 2023

With some embracing the idea of outsourced IT help desk Services to third parties, it comes as no surprise that the banking and finance sector embrace the digital transformation. These core areas are process, technology, data, and organizational change. How Digitalization has been Incorporated into Banking Activities.

Banking 130

Banking Finance Automation Human Resources 130

Magellan Solutions

APRIL 15, 2021

The Importance of Customer Service Outsourcing for SMEs. There are a lot of advantages when going for customer service outsourcing. They made a great fortune out of the contact support service. Unlike the Fortune 500, most of the SMEs don’t have the luxury to spend much for their customer service.

Customer Service 52

Customer Service Outsourcing Service Call Center 52

Everest Group

AUGUST 10, 2023

Take a look at key risk considerations in banking and financial services under the IT category.

Banking 52

Banking Service Marketing Information Technology 52