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Building trust in the government with responsible generative AI implementation

IBM Services

At the end of 2023, a survey conducted by the IBM® Institute for Business Value (IBV) found that respondents believe government leaders often overestimate the public’s trust in them. However, the most recent IBV research indicates trust in governments among constituents is in decline.

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Putting citizens at the center of government services with AI

IBM Services

As governments around the globe continue experimenting with the use of AI, and looking into ways to tap into foundational models offered by generative AI, one important question stands out: How will citizens benefit from the technology? Consider a scenario in which a person needs to find affordable housing closer to a new job.

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5 RPA Trends to Watch in the Federal Government

Automation Anywhere

Robotic Process Automation (RPA) is already entrenched in the federal government and continues to grow in importance. It’s difficult for public services to keep up with modern expectations from a public that's used to mobile apps and instant private services.

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Perficient Included in Forrester Trends Report: Rethink Enterprise Applications Governance

Perficient Digital Transformation

Perficient, a leader in digital transformation, has been included as a company interviewed in Forrester’s recent report, “ Rethink Enterprise Applications Governance : Refocus Applications Governance And High-Performance IT Exploiting New Technologies To Win, Serve, And Retain Customers.”

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Human-centered design and data-driven insights elevate precision in government IT modernization

IBM Services

Government agencies are under pressure to close the gap between the needs and expectations of their residents and the level of services that government IT systems can realistically support. Government executives face several uncertainties as they embark on their journeys of modernization.

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Why data governance is essential for enterprise AI

IBM Business Partners

Safe, widespread AI adoption will require us to embrace AI Governance across the data lifecycle in order to provide confidence to consumers, enterprises, and regulators. Because of this, when we look to manage and govern the deployment of AI models, we must first focus on governing the data that the AI models are trained on.

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Defining a Governance Operating Model

SIG Speaks

SIG University Certified Supplier Management Professional (CSMP) program graduate Daniel Koumides shares how t he governance program, when jointly established and managed, increases the supplier's engagement with the business. Governance Operating Model and the framework with which I plan to apply to my job function as a Vendor Manager.